Honda Ridgeline Complaints (2009)

35 consumer complaints on file.

#11653997April 10, 2025
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SUSPENSION
Corrosion formed on the rear frame and a recall was issued for Honda Ridgelines. The Checkered Flag Honda dealership tested our Ridgeline, and it failed the punch test regarding corrosion. The fuel tank, which is mounted to the rear frame, can become unsecured as the rear frame deteriorates from corrosion. An unsecured fuel tank could have a fuel leak and an increased risk of fire. The dealership confiscated the Ridgeline and Honda manufacturer still has not issued a buyback or any compensation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550449October 17, 2023
STRUCTURE
The contact owns a 2009 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V430000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549448October 11, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
After driving through Lake Alfred and getting on I-4 heading NE bound toward Orlando, I noticed a very loud noise. I drove to the next exit a few miles down the road (the car seemed to handle fine), Exit 55 at Davenport FL. On the exit ramp, I began to smell burning rubber. After pulling over into the grass off of the exit ramp (to clear traffic) and coming to a complete stop - I smelt Gasoline. I killed the ignition and looked under the vehicle (see attachments). I immediately called 911 to get a fire truck - as to my surprise - I had a fuel leak right next to dragging metal (how this didn't ignite is beyond me - but I am grateful it did NOT ignite!). First fire truck arrived about 10min after calling 911and they requested a second truck be rolled out also. I did not know what was going on. Under the guidance of the Fire fighters - I called my insurance company to organize a Tow truck. I assumed something had caused undercarriage damage (although I did not distinctly recall hitting anything). State Farm organized to Tow it to their authorized repair station - who then advise they will not be repairing the vehicle due to an open Safety Recall. State Farm then had the vehicle towed to the nearest Honda Dealer in Winter Haven to investigate. I NEVER received a Recall Notice! I have had this vehicle since 2020 and it has been registered and tagged in BOTH Kentucky and Florida. Even with this - I never received a Recall Notice!!! I called America Honda 9/6 at 9:49am & spoke with Jessica. I inquired as to why they did not send me a Recall Notice. She stated that they only had me listed as an owner of a 2003 Accord (which I purchased in 2023). For some reason they did not have my Honda Ridgeline showing me as the registered owner? I was very upset by this. I spoke with a David at Winter Haven Honda and he said that the Dealership has sent the Inspection photos to America Honda. I'm still awaiting resolution to this Safety Recall Investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496727December 9, 2022
STRUCTURE
The contact owns a 2009 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V430000 (Structure) however, the equipment needed to repair the under carriage of the vehicle was unavailable and was not sent from the manufacturer to the local dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429411August 17, 2021
AIR BAGS
Takata recall. The contact owns a 2009 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 18V041000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light was illuminated. The approximate failure mileage was 148,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196616April 16, 2019
STEERING
IT'S HARD TO TURN MY STEERING WHEEL. IT'S ONLY EASY TO TURN WHEN I'M HITTING THE GAS. WHEN MY FOOT IS ON THE BREAK IT'S HARD TO TURN THE STEERING WHEEL. I CANNOT PARALLEL PARK BECAUSE I HAVE TO PRESS THE BREAK. AT THE HOSPITAL I AM NOT ALLOWED TO GET VALET PARKING BECAUSE THEY SAY MY VEHICLE IS TOO RISKY FOR THE OTHER VEHICLES BECAUSE THEY CANNOT PARK BECAUSE MY STEERING WHEEL IS TOO TIGHT TO TURN. I HAVE SICKLY KIDS AND IT'S SAD BECAUSE THEY ALWAYS RECOGNIZE MY VEHICLE AND WILL NOT VALET PARK MY CAR FOR THE EMERGENCY ROOM. I TOOK IT TO MANY MECHANICS THAT CLAIM THEY DON'T SEE ANYTHING WRONG WITH THE POWER STEERING PHYSICALLY. NO ONE KNOWS WHY IT'S A TIGHT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958924March 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NOTIFICATION CAMPAIGN NUMBER: 17V001000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909884September 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896668August 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER AIR BAG INDICATORS ILLUMINATED BEFORE AND AFTER THE VEHICLE WAS REPAIRED PER A RECALL. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHO PERFORMED THE RECALL REPAIR. THE TECHNICIAN STATED THAT THE AIR BAG INDICATORS ILLUMINATED BECAUSE THE VEHICLE WAS WRECKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURES WERE NOT REMEDIED. THE FAILURE MILEAGE WAS 35,212.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895445August 12, 2016
AIR BAGS
TAKATA RECALL- I HAVE BEEN UNABLE TO GET ANY INFORMATION AS TO WHEN I CAN EXPECT A CORRECTION TO THIS PROBLEM. IN THE MEAN TIME I AM AFRAID TO ALLOW ANY OF MY FAMILY TO SET IN THE PASSENGER SEAT. WHAT SHOULD I DO? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891667July 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS). HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891691July 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891714July 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887754July 22, 2016
AIR BAGS
TAKATA RECALL. I HAVE BEEN DRIVING THIS VEHICLE AROUND WITH MY WIFE AND SMALL CHILDREN UNAWARE OF THE POSSIBLE HARM THAT COULD COME TO THEM FROM THE "EXPLODING" AIRBAGS. WE JUST RECEIVED OUR TRUCK BACK WITH THE FIXED DRIVER'S SIDE AIRBAG AFTER HAVING A RENTAL FOR 3 MONTHS SINCE HONDA DID NOT HAVE REPLACEMENT PARTS YET. WE JUST RECEIVED ANOTHER RECALL FOR THE "EXPLODING" PASSENGER SIDE AIRBAG WHICH THEY ALSO DO NOT HAVE PARTS FOR. WE HAVE BEEN UNABLE TO USE OUR TRUCK FOR FEAR THAT THE AIRBAGS COULD HURT OUR SMALL CHILDREN OR OTHER PASSENGERS. WE HAVE CONTACTED THE DEALERSHIP AND THE #S PROVIDED ON THE RECALL BUT HAVE BEEN UNABLE TO GET ANY RESPONSE FOR ABOUT 4 DAYS. WE ARE CONCERNED THAT HONDA SHOULD HAVE KNOWN THE PASSENGER AIRBAG WAS DEFECTIVE AS WELL BEFORE THEY GAVE OUR VEHICLE BACK TO US SUPPOSEDLY "FIXED." WE ARE ALSO CONCERNED THAT OUR SIDE CURTAIN AIRBAGS HAVE THE SAME DEFECTS AND EVEN IF WE GET OUR PASSENGER AIRBAG FIXED THERE WILL BE YET ANOTHER RECALL FOR THE SIDE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887425July 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885906July 19, 2016
AIR BAGS
TAKATA RECALL PARTS ORDERED APRIL 14, 2016 STILL NOT ARRIVED A ABSOLUTELY NO RESPONSE WHEN ASKED STATUS, DON'T KNOW WHEN THEY WILL ARRIVE AND NO SENSE OF URGENCY WHAT IS TAKING SO LONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885438July 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 09/12/16 *BF UPDATED 09/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884046July 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883683July 8, 2016
AIR BAGS
MARCH 31, 2016 I CONTACTED LOCAL DEALERSHIP (DOVER HONDA- DOVER NH) TO HAVE MY AIRBAG RECALL SERVICED. DEALERSHIP IS UNRESPONSIVE, EVEN AFTER NUMEROUS CONTACT ATTEMPTS TO HAVE THE SERVICE WORK DONE OR RENTAL VEHICLE PROVIDED UNTIL REPAIRS CAN BE MADE. DEALERSHIP IS NOT COOPERATING AND I'M DRIVING AN UNSAFE VEHICLE AS A RESULT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881608June 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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