Honda Prologue Complaints (2024)

821 consumer complaints on file.

#11702917December 4, 2025
SUSPENSION
My CV Axles or joints make a clicking sound when turning both left and right. It happens more on left turns. It appears that this is a common issue with Honda Prologes and Blazer EV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702820December 3, 2025
ELECTRICAL SYSTEM, STEERING
Service high voltage system light/notification has come on three times since we got it last September 2024. The first time the light came on we heard lots of clicking leading up to the notification. The second time there wasn’t anything noticeably wrong besides the light coming on. The third time the heater wouldn’t heat the air coming in, it stayed cold. Then when trying to charge the car wouldn’t go past 27%.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702734December 3, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I got several false positives from the radar or perhaps optical system that caused the vehicle to spontaneously and suddenly brake at freeway speeds. I believe it was the optical system that was at fault due to the shifting lines on the freeway but I can't be sure. I got the radio update service bulletin work completed by the dealership and it seems to have abated. However, any 2024 prologue that has not received the update is subject to the same error. From what I understand, Honda has stopped performing the service bulletin at this time due to update failures that have "bricked" the car's software.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702731December 3, 2025
STEERING
When I make a hard full lock turn, like a U-turn for example, i hear a distinct crunching and creaking sound. It sounds like saying the nonsensical word "garrump"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702718December 3, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
the automatic emergency braking system in both forward and reverse is to sensitive and violently slams the brakes when there is no risk of a collision. the most recent incident involved making a left hand turn where there was a little overpass wall on the passenger side of the street i was turning onto. with cars behind me the vehicle slammed the brakes as i was going approx 10-15MPH , startling myself and all 3 passengers and almost causing me to be rear ended. the vehicle also slams the brakes in reverse when there are no objects in the way predominately if it is raining out. it's a harsh violent stop and can cause an accident or injury. due to this incident the vehicle is back at the dealership for a total of 3 appointments and 32 days in repair for this issue and they still have not remedied the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702506December 2, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN, STEERING
My 2024 Honda Prologue has numerous issues. First, the CV joints are making the clattering noises when turning right from a stop. Started at almost 8000 miles, more faintly, but now very noticeable. I noticed the left has now started making the same noises as well at 9000 miles on the odometer. Soon after purchase, the automatic braking/collision avoidance slammed on my brakes HARD while driving at highway speeds. Nothing was present in front of me, early morning and no cars around or I probably would have been rear ended for sure. I disabled the auto braking but the “BRAKE” alert comes on almost daily, with nothing there. Backing up did the same so I disabled it as well. Lastly, every time I use my turn signal to turn right and I bring the wheel back to center, it cancels out as it should but it then turns the left signal on for 3 blinks. Assuming the stalk is to strong or weak and goes back just far enough to indicate like I am going to turn or enter left. This can surly cause confusion to other drivers. The dealer stated Honda is aware of the CV noise but has no remedy at this time. For the other issues, they needed me to leave my car but had no loaner available. I will have to return there at another time as the loaners are “first come first served”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702416December 2, 2025
SUSPENSION
Clicking sound coming from front passenger side wheel, while turning wheel left or right, and driving forward and backward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702390December 2, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Yesterday 11/30/25 we were going on the freeway about 60 mph, when suddenly I got the warning that my battery and acceleration were impacted due to a battery issue. States to service battery soon. It stayed that way as we were headed to have some blood work. That warning continued until the evening when it disappeared so thought it was a glitch. I still setup an appointment to have it checked at the dealership on Thursday 12/4/25 at 8:15am. On 12/1/25 at around 7:35am I was about to break at a light when I feel this jolt from my car and the same warning lights stayed on. I was really concerned so when I got off and went to work I immediately called the service department to move my appointment up to Tuesday 12/2/25 at 7am first thing. I dropped off the car at night for them to work on it. This seemed to impact also the Heater as it was cold air coming from my vents. I have seen this issue in Facebook and Reddit but felt I may not experience it as I had 8000+ miles on it with various long road trips. But now I am worried about the reliability and safety of this vehicle. Hope they can fix it and soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702379December 1, 2025
SUSPENSION, ELECTRICAL SYSTEM
Car has about 7k miles on it, the axles were changed about 3k miles ago, they are clicking and making bad noises again and will need to be replaced again. Also, AC motor went out when almost new, and it was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702264December 1, 2025
POWER TRAIN
The CV joint makes a clicking sound when turning, the car has 8000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702089November 30, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
Turned on the heat and immediately got these messages. “Service High voltage system. Reduced acceleration drive with care”. Car will not charge now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702081November 30, 2025
POWER TRAIN
The CV joints started clicking loudly on both sides after less than 5000 miles of driving on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701967November 29, 2025
UNKNOWN OR OTHER
HondaLink does not work. I cannot rely on the app to charge or use any functionality of the app. I have to use other charging apps to charge my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701966November 29, 2025
STEERING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Cv joints clicking. Local Honda service department is aware of the problem, but no fix for it. Service high voltage battery with reduced power. This just came up that limits driving. Heater stopped working. Infotainment center will black out on and off every time I turn on the car. Very dangerous when I forget and I’m backing out of my garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701960November 28, 2025
ELECTRICAL SYSTEM
Dashboard warning "High Voltage System Service Soon" came on while driving. Phoned dealer. Made service appointment. Started car and warning notice had disappeared. Drove car to dealer, who checked and told me there were "multiple error codes relating to various electrical issues" and "the case is going to be elevated to Honda's tech/engineering team." The car will be at the dealership for 7 days at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701944November 28, 2025
ELECTRICAL SYSTEM, STEERING
ve had the 2024 Honda Prologue in for repair for service high voltage system 5 times. The car was purchased on 20 Jan 25, the first time was on 17March 25 and the car had 1880 miles, the second time was on 13 Oct 25 and the car had 7141 miles, the third time was on 23 Oct 25 and the car had 7357 miles, the 4th time was on Nov 3 and the car had 7421 miles,the 5 times was on 17 Nov 25. With the service high voltage system problem it affects the charging ability of the car, the max charge I can get is 25% which vives me a driving range of 70 miles. When the car was in for the 5th visit they also had to replace the driver side front axel because of bad cv joint,they also found the passangers side front axle was s also bad but could not replace it because of back order on parts with no ETA. Both of thse a re safety issues, not knowinf if the front end might collapse or if I get the service high voltage system warning when I am not near a charging facility. I feel that I am a prisoner to this car and am afraid to drive it far from home. What I understand is that Honda is not making any serious effort to fix these problems. i beleive it will take a few deaths before Honda steps up and takes responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701793November 27, 2025
SUSPENSION
CV joint clicking. Both had to get replaced at 5K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701618November 26, 2025
UNKNOWN OR OTHER
When you turn on Reverse at night, the back up camera is so dark it is hard to see if it’s not fully lit outside by other means. Either the camera needs to be better quality for night viewing or another lighting source should be added to see safely. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701503November 25, 2025
STEERING, SUSPENSION
When driving vehicle noticed clicking noise in front passenger cv axle, it was a constant issue when turning to the right or left. Took to dealership they were able to replicate the issue and ordered the replacement part. Part took 7 days to arrive and was subsequently installed onto the vehicle causing the issue to go away. Recently the front driver side CV Axle has started to make the same noise when turning left. Dealership was unable to replicate and refused to fix. Car had 6000 miles on it when issue first happened. Front Driver side CV Axle happened around 8000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701351November 24, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
1. Parking sensors will go off at the most random times. The most common is when I’m at a standstill at a traffic light and the front parking sensors will start beeping as if I am as close as possible or about to hit an o next in front of me. 2. Rear parking sensors consistently alert and beep when there is nothing behind me. For instance I was backing out of a parking spot with no cross traffic or anything behind me. As I was trying to back out it slammed the breaks and came to a sudden stop. It did this again until I pulled the car back into the parking spot and backed out again. This will also happen when I am backing the car into and out of my garage. I don’t have anything beside me or within the guide lines but it will out of nowhere come to a sudden stop and not let me back up anymore. 3. I had one instance of emergency breaking. We were coming to a stop when out of nowhere the emergency breaking stopped the vehicle. We were at a slow rate of speed at this time. Maybe 10mph when it slammed the breaks on to come to a complete stop about 10 yards behind the vehicle in front of me. It did this twice within a few second period causing a motorist behind me to almost hit me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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