Honda Prologue Complaints (2024)

821 consumer complaints on file.

#11715897February 5, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SUSPENSION, UNKNOWN OR OTHER
Backup Camera Failure (Occurred at approx. 1,000 miles) Part was on backorder, the rearview camera remained inoperative for approximately 99 days (February 22 through May 31, 2025). This rendered the vehicle non-compliant with federal rearview camera safety requirements. Emergency Braking System Issues (Ongoing) Compounding this, the vehicle’s emergency braking system would activate erratically and without cause, including: •When entering or exiting my driveway •During normal lane changes •When driving near trucks or concrete barriers Because these events occurred repeatedly and unexpectedly, I was forced to disable this safety system to avoid sudden braking events, further compromising vehicle safety. Broken CV Axles (Officially diagnosed at approx. 6,000-7,000 miles) •On May 31, 2025, the vehicle was returned to the dealership for backup camera installation and to revisit the knocking noise, this time properly documented. •That same day, both the left and right CV axles were diagnosed as broken, and I was told the vehicle was not safe to drive. •I had unknowingly been driving in this unsafe condition for almost three months. •The vehicle remained in the dealership’s possession until June 5, 2025 (6 days), Recurrence of Knocking Noise and Third Service Visit (January 10, 2026 – Approx. 15,000 miles) At approximately 15,000 to 16,000 miles, the knocking noise had returned (in both directions of steering) and I brought the vehicle in to be diagnosed •The dealership acknowledged hearing the noise. •I was told the sound is a “well-documented issue” with this model and considered “normal.” •I was informed that the vehicle was safe to drive. •I was told Honda is working on a redesigned part and that a recall is expected in approximately six months to one year. •I was specifically told Honda will not authorize replacement of the same axle parts again, as they continue to fail, and that I must wait for a recall remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715698February 4, 2026
SUSPENSION
Cv joints knocking on hard turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715524February 4, 2026
STEERING
Clicking/tapping noise heard when turning either left or right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715406February 3, 2026
STEERING
Every time I make a sharp turn left from a stop position and accelerate a bit I hear this loud clicking sound coming from the front end of the vehicle. From what I can see from the research I've done this is a known issue by the manufacturer and I have already schedule a day to go to the dealer to demand a repair since my car is still under warranty. It's worth noting I have only a month with the car but I bought used with almost 16K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715303February 3, 2026
SUSPENSION
When turning a knocking sound occurs. It sounds like it is coming from the back of the vehicle. It happens when you turn right or left. Concerned that this could lead to a part breaking and causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715111February 2, 2026
STEERING, SUSPENSION
Anytime I turn the steering wheel to the left, there is a really loud clanking noise coming from the front left tire. It gets really loud when the car is cold, and only slightly improve when the car is warmed up. I worry that there is a problem with the axle that can be a safety issue. While I am just reporting this today, it has been going on for at least 12 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715068February 2, 2026
UNKNOWN OR OTHER, POWER TRAIN
I get a clicking sound everytime I make a right or left turn. The clicking sound has gotten worse since I bought the vehicle new in December 2024. The clicking sound is very loud when I make right or left turns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715055February 2, 2026
SUSPENSION, STEERING
Generally loud clanking/popping sounds coming from front axels when making turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714966February 2, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SUSPENSION
High voltage warning light, service vehicle soon light, reduced speed limit, would not charge past 25%, forward looking camera issues warning light would show up randomly Called the local Honda dealer(01/26/26), talked with service manager, He told me to bring the vehicle in immediately. The Honda dealer refused to fix it under warranty since it was in an accident.(Right fender and driver door needed repaired.) The dealer wanted $300 dollars to perform a diagnostic test on vehicle. Dealer found that the HVAC system had failed which also includes the 12 volt charging system to also fail. Dealer wanted an additional $800 for further diagnostic testing. Informed me that the full warranty was void do to it being in a previous accident and I will be responsible for all repairs for this vehicle. Contacted Honda headquarters and filed a complaint thru them. The car was towed to another dealer where they are working on it currently. No new updates as of 02/02/26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714868February 1, 2026
POWER TRAIN
Turning at low speed, a low clicking sound comes from the front of the vehicle constantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714824February 1, 2026
SUSPENSION
Since ~7000 miles, there is loud clicking noise hearable as soon as the wheels are turned either to the very right or left on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714799February 1, 2026
ELECTRICAL SYSTEM
At random times, usually when the battery is below 40% I will get warnings that say "reduced acceleration drive with car". I've own the car for a year (brand new) and this has happened at least half a dozen times or more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714773February 1, 2026
UNKNOWN OR OTHER, WHEELS, SUSPENSION
Very loud noises coming from the front wheels, as if something is broken. I've already taken it to the dealership, but they haven't fixed anything. They just say it's normal. I'm afraid of causing a serious accident because I think it's a problem with the front suspension or steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714669January 31, 2026
ELECTRICAL SYSTEM, WHEELS, POWER TRAIN
When driving, frequent knocking sounds can be heard coming from the engine when at a stop to turn, and accelerate. The electrical system was faulty with the engine electrical system indicating problems- the heater shut off, so we had no heat during a 90-minute road trip. Tire pressure monitor indicates low tirepressure and seems unresponsive. I brought it in for service. The electrical system was fixed, but the tire pressure remained low, was noit addressed and return to me with all tires at 32psi. Maintenance person commented, " Sir, all I do is return the vehicle to you"... Please advise. Thank you 4900
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714638January 31, 2026
SUSPENSION
When turning right from stand still, hear clicking sounds that appear to be coming from the right side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714625January 31, 2026
SUSPENSION
Heard knocking noise when making a right hand turn on a steep embankment. Thought nothing of it but as time went on the noise became more frequent even with the slightest incline. Decided to take it to the dealership to get checked out. Was told there was a known issue with the cv joints and parts would be placed on order. Eight months later and still no fix, I spoke to my service consultant and was told these parts are on back order. Noise is getting worse and happening more often than not when turning. Car is at 11k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714622January 30, 2026
STEERING, SUSPENSION, POWER TRAIN
Front axle clicking noise when turning left, most noticeable at low speeds and from a stop. Noise is repeatable and occurs consistently during left turns. Suspected front axle / CV joint defect. Concerned about potential powertrain failure and loss of drive while turning. Vehicle is a 2024 Honda Prologue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714347January 29, 2026
EXTERIOR LIGHTING
The backup camera is almost useless at night. Either the backup lights are not bright enough, or the camera is not sensitive enough in low light so that you are essentially blind when reversing at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714343January 29, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Every day when backing out of the driveway the car activates the rear emergency breaks as it “sees” my neighbors parked truck across the seat. At no point is my car anywhere near th parked truck. Also, the emergency brake activates multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714338January 29, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle is unable to charge. Dealer inspection confirmed damage to the charging coupler/receptacle. Charging port shows burn marks and electrical damage. Dealer recommended replacement of the drive motor battery charger receptacle. Vehicle has no diagnostic trouble codes. No accidents, no misuse, no aftermarket equipment. Failure occurred during normal home charging. Honda dealer and Honda USA denied warranty coverage. This defect prevents vehicle operation and presents potential electrical and fire safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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