Honda Passport Complaints (1998)

229 consumer complaints on file.

#714961November 18, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE RAN INTO THE BACK OF ANOTHER VEHICLE AT AN INTERSECTION. HE WAS STOPPED AND WE ATTEMPTED TO STOP. THE BRAKES DID NOT WORK AND WE CONTINUED TO ROLL INTO THE CRV. WE HAVE REPORTED THIS PROBLEM SEVERAL TIME TO THE LOCAL HONDA DEALERSHIPS. THE PROBLEM IS THE BRAKES WILL RANDOMLY STOP WORKING EVEN THOUGH WE ARE APPLYING MAXIMUM PRESSURE, THEY WILL "CHATTER" AS THE DEALER DESCRIBED IT. THEY HAVE ACKNOWLEDGED THE CHARACTERISTIC BUT SAY WE HAVE TO LIVE WITH IT. IT SUPPOSEDLY IS A DESIGN ISSUE. THE ABS SENSES SOME WHEEL ANOMILY AND DISENGAGES THE BRAKES AND RE-ENGAGES THEM RAPIDLY BUT NOT RAPIDLY ENOUGH AND THE VEHICLE CONTIUES TO GO FORWARD. WE HAVE ROLLED THROUGH STOP SIGNS, LIGHTS, INTO INTERSECTIONS, ETC. THIS TIME INTO A VEHICLE. FORTUNATELY, WE WERE NOT HURT BUT IT ONLY A MATTER OF TIME UNTIL A MAJOR INJURY OR DEATH OCCURS. AGAIN THE DEALERSHIPS HAVE ACKNOWLEDGED THE CHARACTERISTIC BUT SAY THEY CAN DO NOTHING TO "FIX" IT BECAUSE TECHINICALLY IT IS NOT BROKEN. A TECHINICIAN SAID THE FIX IS "OFF THE RECORD" AND THEY DISCONNECT THE ABS DURING SERVICE AND DO NOT CONNECT IT AGAIN GIVING REGULAR BRAKES BACK WITHOUT THE ABS. I REQUESTED THIS TO BE DONE BUT THEY CANNOT DO IT LEAGALLY. MY INSURANCE COMPANY IS FARMERS INSURANCE AND THE AGENT WARREN ALDOUS IS LOCATED IN KEMAH/SEABROOK, TX AREA. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#713817October 25, 1999
SEATS
NO SUMMARY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#846901October 20, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING ANTI-LOCK BRAKES, BRAKES WOULD RELEASE AND THEN GRAB, CAUSING EXTENDED STOPPING DISTANCE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851050October 18, 1999
ENGINE AND ENGINE COOLING:ENGINE
WHILE ENTERING THE MAIN HIGHWAY IN RAINY CONDITIONS THE CAR DIED. CONSUMER LOST POWER STEERING CONTROL, AND CRASHED INTO A GUARDRAIL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#712458September 29, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#847896September 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPING DISTANCE WHICH AMY RESULT IN A CRASH. ALSO, BRAKE MASTER CYLINDER/FRONT AND REAR BRAKES AND ROTORS BECAME INOPERATIVE, PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609654September 8, 1999
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE AND GAS PEDALS ARE TOO CLOSE, THE GAS PEDAL IS SOMETIMES PRESSED WHEN TRYING TO BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609795September 8, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE INACCURATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845818August 25, 1999
SUSPENSION
AT HIGHWAY SPEEDS THE STEERING WHEEL VIBRATES UNCONTROLLABLY. THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710001August 15, 1999
STEERING: STEERING WHEEL/HANDLE BAR
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841595July 2, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING GAS PEDAL BROKE OFF WHICH COULD HAVE CAUSED A LOSS OF CONTROL. VEHICLE IS CURRENTLY AT DEALER'S. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838723June 2, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EA9900; ABS BRAKING SYSTEM; WHEN APPLYING BRAKES UNDER UNDER NORMAL CONDITIONS, THE PEDAL IS SPONGY AND THE SYSTEM DOES NOT ENGAGE RIGHT AWAY, WHICH CAUSES THE DRIVER TO MISJUDGE A STOP. THE DEALER IS NOT ABLE TO RECTIFY THE PROBLEM. PLEASE ANY FURTHER PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838197May 19, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCING ONGOING PROBLEM WITH BRAKES DISENGAGING WHENEVER VEHICLE GOES OVER A BUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706654May 19, 1999
SUSPENSION:FRONT
VEHICLE SHIMMIES AND WOBBLES BETWEEEN 60 - 70 MPH. STEERING WHEEL BEGINS TO VIBRATE AT 60-70 MPH. FIRST TRIP WAS TOLD TIRES NEEDED BALANCING. TIRES WERE BALANCED AND SERVICE INDICATED THE PROBLEM WAS RESOLVED. RETURNED LESS THAN A MONTH LATER AND WAS TOLD A "SLIGHT" VIBRATION WAS "NORMAL". HOWEVER THE VIBRATION IS EXTREME. CAR HAS BEEN SERVICED 3 - 4 TIMES SINCE INITIAL VISIT TO DEALERSHIP AND WAS TOLD BY SERVICE MANAGER HE WAS HAD BEEN IN CONTACT WITH AMERICAN HONDA AND HONDA ENGINEERS WERE WORKING ON A SOLUTION BUT A TIME FRAME FOR AN ANSWER WAS UNKNOWN. WAS CONTACTED BY AMERICAN HONDA AND TOLD TO RETURN THE VEHICLE FOR ADDITIONAL BALANCING. VEHILCE KEPT FOR A WEEK BUT THE PROBLEM WAS UNRESOLVED. HELP!!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837410May 4, 1999
AIR BAGS:FRONTAL
WAS TRAVELING 50-55MPH WHEN ANOTHER VEHICLE CUT IN FRONT OF PASSPORT, CUTTING IT OFF AT 10-15MPH & WAS REARENDED. UPON IMPACT, THE PASSPORT'S AIR BAGS (DRIVER/PASSENGER) DID NOT DEPLOY. HAD VEHICLE REPAIRED. PASSENGER HAD FACIAL CUTS. DRIVER HAD DISC PROBLEMS, SOME DAMAGE TO LEFT ARM. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#836207May 3, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN CONSUMER STEPPED ON BRAKE PEDAL TO STOP OR REDUCE SPEED, BRAKES DIDN'T STOP VEHICLE OR REDUCE SPEED, ESPECIALLY AFTER PASSING A BUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705900April 22, 1999
SUSPENSION:FRONT
BAD VIBRATION AT 55MPH AND ABOVE, ALSO PULLS EITHER DIRECTION. DEALER CAN'T FIX THREE TIMES. CALLED MANUFACTURER. THEY SAY DEALER CAN INSTALL A "YOKE SPRING" TO CUT DOWN ON VIBRATION. SERVICE MNGR AT DEALERSHIP SAID HE HAD NEVER HEARD OF THIS YOKE SPRINGCALLED SERVICE DEPT 4 TIMES AND EACH TIME THEY SAY PART WILL BE IN 2-3 DAYS. IT HAS NOW BEEN 3 WEEKS STILL NO YOKE SPRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705038March 28, 1999
SUSPENSION:FRONT
EXTREME VIBRATION IN STEERING WHEEL AT SPEEDS 55 TO 75 MPH. VEHICLE PULLS TO BOTH DIRECTIONS. DEALER HAS ALLIGNED, BALANCED AND REPLACED TIRES. AFTER THIRD ATTEMPT, DEALER INFORMS US THERE IS NOTHING FURTHER THEY CAN DO TO REMEDY THE PROBLEM AT THIS TIME. ALSO, RIGHT FRONT AREA MAKES SQUEEKING SOUND. WE TEST DROVE A BRAND NEW PASSPORT LIKE OURS ON THE SAME LOT, IT HAD SLIGHT VIBRATION PROBLEM AS WELL. WE WERE TOLD BY SERVICE MANAGER THAT WITHIN 500 MILES THAT VEHICLE WOULD DO THE SAME AS OURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704621March 18, 1999
SUSPENSION:REAR, TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
SQUEAKY BRAKES SINCE INCEPTION. VIBRATION AT SPEEDS ABOVE 40MPH, WORSE AT 55-65. DEALER HAS BALANCED TIRES 3 TIMES, REPLACED BRAKE SHOES, PROBLEM STILL NOT CORRECTED. CONSTANT SHAKING. ADDITIONAL PROBLEM WHEN LETTING OFF THE BRAKE, FEEL BUMP IN BRAKE PEDAL.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704444March 15, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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