Honda Odyssey Complaints (2017)

39 consumer complaints on file.

#11744118June 15, 2026
AIR BAGS
See attached letter for complaint for potential Defect Petition DP26005
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11740914May 29, 2026
EQUIPMENT
The contact owns a 2017 Honda Odyssey hauling a trailer equipped with a Rhino USA Trailer Hitch Coupler Lock Kit. The contact stated that while driving at 70 MPH over a bump, the trailer hitch latch lock had failed, causing the trailer to detach and strike the rear of the vehicle, producing sparks. The safety chain remained on the trailer. Upon inspection, the contact discovered that the coupler latch had opened and the lock was no longer securing the trailer. The trailer lock was found, but the pin was missing. The contact used a jack to lift the trailer and put the trailer back on the hitch using another pin and was able to continue driving for the rest of the trip. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733930April 27, 2026
AIR BAGS
I was driving on the highway at approximately 65 mph and the passenger side SRS (seatbelt and airbag) deployed. There was no collision, pothole or any other change in momentum to the vehicle immediately prior to deployment. No other airbags deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725327March 18, 2026
FUEL/PROPULSION SYSTEM
Vehicle jerks and stalls while accelerating and has died and coasted at times. Was told it has a recall but was not issued one since I have owned it since early this year. Called a Honda dealership and was told that it did not qualify for the recall. Seems to do this after I’ve drove it for a while and it is warmed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698082November 7, 2025
POWER TRAIN
-Torque convertor/transmission. We do currently have it and it could be inspected. -A sudden transmission failure could pose a safety risk to us and others. -Yes, see story below. Technician drove and did report feeling the shuddering. -Yes, by honda and now a third party mechanic. -No lights. We received a recall/extension warranty for the torque converter/transmission. My van is currently having shuddering issues. When we took it to Milton Martin Honda in Gainesville, GA, they reported the issue is present, but not at a certain "threshold" for them to be required to fix it. They then proceeded to charge me $175 for diagnostics because the issue did not reach said "threshold." They then proceeded to tell me that a torque convertor will cost me $5200 and that the reason it is so expensive is because they just raised their prices on torque convertors. Definitely appears that they are weaseling out of fixing these recall/warranty extensions and then up-charging when people do have to pay cash for the vehicle to get fixed. Also I have researched and torque convertors with labor are not that expensive and thus things seems a bit nefarious. Currently we are getting a third party mechanic involved to assess the vehicle further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682617August 23, 2025
ENGINE
At 60 mph the vehicle began shaking , I pulled over , put it in park while still running, and got out to inspect. I noticed some smoke from under the hood and by the time I got inside to release the hood latch , the smoke stopped. With multiple lights on the dash I shut it off . It would not restart . It was towed to my home. We pulled off the belt and attempted to turn the engine crank with a breaker bar, and it is seized. We also hooked up a scanner in which it showed many faults.The battery tested good , and the starter was trying to engage .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682331August 22, 2025
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
The contact owns a 2017 Honda Odyssey. The contact stated that after exiting the vehicle and pressing the buttons to lock the doors, the front driver’s side door locked and immediately unlocked, failing to remain secured. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671987July 8, 2025
POWER TRAIN
I own a 2017 Honda Odyssey that is currently covered under an extended warranty related to the torque converter, specifically addressing Diagnostic Trouble Code (DTC) P0741. I experienced symptoms twice—once in January 2025 and again in May 2025—using an OBD-II scanner. I documented these occurrences with independent scan results in May and confirmed communication via text message at the time of the first incident. Following the second occurrence, I had the transmission fluid changed, which cleared the error code. I later received an official notification letter in June 2025 regarding the extended warranty coverage for the torque converter issue. At that point, both incidents had already occurred. I scheduled an appointment with my local Honda dealership (Serra Champaign) to have the issue addressed under the warranty. However, the dealership stated they were unable to retrieve the P0741 code from the vehicle and would not proceed with the required teardown or submit a warranty claim unless the code was actively present in their system. Despite providing the dealership with third-party documentation clearly showing that the P0741 code had occurred, they advised that American Honda policy requires a current fault code before any repair or investigation can begin. I then contacted American Honda Customer Support and opened a case, but was told that the dealership has full discretion on whether or not to proceed with a warranty repair. The dealership, meanwhile, maintained that they cannot move forward without current code data due to Honda’s policy, leaving me in a circular situation with no resolution. This issue was clearly experienced during the warranty period, but due to the delayed arrival of the warranty notification and the policy requiring a current DTC, I am now at risk of missing the opportunity to have the problem properly repaired—even with documented proof. My Odyssey is currently within 9,000 miles of the extended warranty mileage limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665032June 5, 2025
ELECTRICAL SYSTEM
On two separate occasions, while unattended and sitting in my garage, the vehicle seemed to be attempting to start by itself. Instrument panel warning lights were all flashing on and off with ignition clicking. The key fob was nowhere near the vehicle. I started the vehicle but then WAS UNABE TO SHUT THE ENGINE OFF by pressing the ignition button. ALSO FEARED THE POSSIBILITY OF AN ELECTRICAL FIRE. Had to pull the fuel pump fuse to do so. A local Honda dealership diagnosed (by reviewing Honda's service library) as a faulty ignition control unit and replaced at a cost of $1,100.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664844June 4, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While driving, the battery indicator light illuminated. Suddenly, the power turned off. The vehicle could be steered and brakes used, only. Then, as quickly as the power turned off, it restored and momentarily powered the accelerator. Then the power stopped again. The lights within the cabin and on the dash flickered and chimed like they were possessed. Then nothing. When the power would flicker on, the engine/transmission would "catch" and jerk the vehicle. Fortunately, I coasted to my residence without an auto accident. I reported this issue to Williamsburg Honda who will address the issue tomorrow when the vehicle is towed there. I was at risk along with my two school-aged children for a deadly auto accident since the power to the vehicle was lost. I have to use another vehicle and am uncertain of my trust for the van with myself and my family after this terrifying incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664250June 2, 2025
STRUCTURE:BODY
Driver side rear sliding door fell off after cables snapped when opening. This puts my kids at risk of falling out of the car. This happened spontaneously without any accidents or force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645369February 27, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Honda Odyssey. The contact stated while at a stop light while depressing the accelerator pedal, the vehicle failed to respond as needed. Additionally, the vehicle was hesitating. The contact stated that the failure occurred daily. No warning light was illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to the recall; however, the VIN was not included in NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 31,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639830January 31, 2025
ENGINE
2017 Honda Odyssey Piston ring failure leading to stop spark plug working while driving. This makes car shake heavily and can’t drive more than 20mph, sound from engine is loud. Had been happening every 1000 miles or so, changing spark plug temporary fix it. Spark plug starts failing one after another. This started happening before 60K on odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612008September 1, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving one day without warning the van was shifting from 2nd to 3rd gear when there was a hard slam, then the check engine light came on as well as the forward collision sensor failure. The van went into limp mode on the highway which was very dangerous. After having the Honda dealership investigate two times they said the only thing they could do is completely replace the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600413July 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Honda Odyssey. The contact stated while driving at approximately 60 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel valve needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact took the vehicle back to the same mechanic who diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had not taken the vehicle back to the mechanic or to a dealer. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the VIN was not part included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595165June 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2017 Honda Odyssey. The contact stated while the vehicle was parked, the alarm activated, and the contact attempted to turn off the alarm; however, the alarm failed to deactivate. The alarm went off for several hours before stopping. The contact stated that several days later while attempting to start the vehicle, the battery had been completely drained. The battery was replaced under warranty. The failure reoccurred; and the vehicle was diagnosed with a defective hood latch. The vehicle was repaired. The failure reoccurred and the vehicle was then diagnosed with alternator failure. The vehicle was repaired. The contact attempted to exit the vehicle several months later after turning off the vehicle however, the doors failed to open. The contact attempted to start the vehicle again; however, the vehicle failed to start, and the contact was locked inside the vehicle. The contact waited for several minutes to turn the vehicle on, and the vehicle started, and the contact was able to exit the vehicle. The vehicle was at the dealer but was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587823May 9, 2024
ENGINE
Flashing check engine light came on. Took this to the dealership and they found that one of the cylinders misfired and a sparkplug has fouled oil. Piston rings needed to be replaced. This happened because of oil buildup when 3 of the cylinders stop firing when the engine is in "fuel efficient" mode. As I understand it, the vehicle design is to turn off half the cylinders when I drive efficiently and that causes buildup over time. This is a ticking timebomb that will eventually cause this damage and render the vehicle undrivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536945August 7, 2023
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Engine failure, requiring all new ignition coils and spark plugs (62,000 miles). Car ran well for 3 weeks, and resumed having acceleration issues, engine/transmission judder and check engine light returned. Brought back to mechanic and replaced a failed ignition coil. Was directed by the mechanic to bring to a dealer if the issue continues as it's likely due to a cylinder issue which is causing ignition coils to fail. Brought to dealer with engine and transmission issues. Diagnosed as bad transmission fluid requiring flush and fill 3 times: $850. Told that there are no engine issues as a result of diagnostic. Drove car home (4 miles), and engine issue became worse with flashing check engine light returning light, jerky drive and no acceleration. Brought back to mechanic and diagnosed with piston ring failure requiring extensive engine work, including but not limited to piston ring replacement, cylinder/piston rehab. I have contacted Honda corporate requesting action as it's just outside of powertrain warranty. Claim has been pending for 2+ weeks. Vehicle is parked at dealer pending resultion. Unsafe to drive for mechanical reasons, and car is subject to stall. Only able to drive slow speeds, for short duration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520939May 8, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Engine coils repaired several times, most recently van lost power while going uphill with my entire family in the vehicle. My husband applied brakes and emergency brake and we all exited the van. We were on vacation and took to local dealership where could were replaced again! 3 weeks later. Most recently we are having issues with keyless entry module and van loses power and won’t start. Absolutely ridiculous. Van is only 5 years old. Will never buy another Honda
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514919April 1, 2023
UNKNOWN OR OTHER
The car was parked and turned off on a hill, approximately 2-4deg grade. The automated sliding door was opened and the close door function was activated. With the door about halfway closed, a snapping sound could be heard and the door slammed shut. The door slammed with such force that the entire car shook violently. It was clear afterwards that the snapping sound was a cable that was part of the automated door open/close function. Fortunately, no one was in the doorway or near the door at the time. Had someone been in the doorway when the cable snapped serious injury seems likely. The car has since been repaired and is not available for inspection. No inspection of the broken hardware was performed. I am unaware of a reproduction of the issue. There was no warning prior to the snapped cable that anything was wrong with the open/close door function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey