Honda Odyssey Complaints (2019)

997 consumer complaints on file.

#11464552May 13, 2022
VISIBILITY/WIPER
AUTOMATIC RAIN SENSING WIPERS EQUIPPED WITH ELITE MODELS DOES NOT FUNCTION PROPERLY HINDERING VISIBILITY IN RAIN/SNOW. IT FUNCTIONS IRRADICABLY, WIPING TOO FAST WHEN THERE IS VERY LITTLE RAIN OR CONVERSELY, NOT WIPING ENOUGH WHEN THERE'S A DOWNPOUR. ADJUSTING SENSITIVITY LEVELS KNOB DID NOT AFFECT ANYTHING. LOCAL DEALER SERVICE DEPARTMENTS HAVE REFUSED TO TROUBLESHOOT. THIS HAS BEEN ONGOING SINCE VEHICLE WAS PURCHASED NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461332April 19, 2022
ENGINE, ELECTRICAL SYSTEM
Six months or more ago, my van started acting as though it is stuck in a gear before it finally shifts to the next gear. At first is happened every once in a while, but it now happens several times every trip and always at speeds between 25-40mph. Additionally, when I press down on the gas pedal, there sometimes tends to be a delay in it responding, so I've been very careful about pulling out in traffic. But recently, it seems to be happening while the van is already in motion. And, just yesterday, when accelerating from a stop, the car lurched forward and the wheels screeched. Regarding electrical issues, just this past December, we were driving home from vacation, and as we were passing through downtown Nashville, the car suddenly lost all electrical power. As the car began to slow, my husband pumped the gas as we were on an interstate junction and had no other alternative. Thankfully, after a 10-15 seconds, everything turned back on and we continued to our way. I've owned the van since Oct 2020 and it only has 57K miles on it. We've had several Hondas over the past 25 years (this is our 3rd Odyssey), and have loved them all. But, I'm very concerned about safety as well as the money spent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461117April 18, 2022
UNKNOWN OR OTHER
On April 14, 2022 I parked our Odyssey in the parking lot of our child care center. I went in the building and when I came out of the building (approximately 5-7 minutes later) flames were coming out of the hood near the windshield. Within a few more minutes the flames had engulfed the front half or two-thirds of the car. Prior to this incident we had no warning lamps, and zero indication of anything wrong with the vehicle. The vehicle had approximately 35,000 miles and had always run perfectly. The incident has been reported to insurance. A fire inspector came to the scene and said the damage was so bad we would likely not know the cause of the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11459665April 5, 2022
VEHICLE SPEED CONTROL
My vehicle has a problem with delayed acceleration and excessive acceleration. When releasing my foot from the brake pedal then pressing on the gas pedal, the vehicle doesn't always accelerate when the gas pedal is pressed. There seems to be a few second delay and then all of a sudden there is too much acceleration. We've reported this to our dealership several times. Several of their employees told us that this is just the nature of the 9 speed transmission. We've also reported it to Honda's corporate service and they didn't acknowledge any problems. They were plenty nice but lacked what I felt was the drive to help. Their time between my report and their follow up was terribly long. There are multiple reports of the same exact thing online so I know it's not exclusive to us. This is an absolute safety issue as the delayed acceleration can cause us to get hit from behind and also mess up our timing as we move along w/ traffic. The excessive acceleration is a safety issue in that it may cause us to hit a vehicle or something in front of us as the vehicle jolts. Overall, the vehicle is fantastic other than this issue. I've told the dealer and Honda as such. This has gone on since owning the vehicle and even this morning, 4/5/2022, with approximately 53k miles on the vehicle. Fortunately, we haven't had any accidents and I hope there is never an accident with us or any other 2019 Honda Odyssey owners....thus my reason for sending this message. Thank you for your consideration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459725April 5, 2022
POWER TRAIN
Minivan's transmission seems to lurch/skip while driving at lower speeds. Did it twice in a matter of seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457902March 22, 2022
UNKNOWN OR OTHER
I’ve had this vehicle into the shop many times for what seems to be erratic shifting at low speeds. Each time I go they tell me they’ve done and update and the problem is not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455296March 5, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving my 2019 Honda Odyssey on the highway and it stopped suddenly in the middle of the highway. The car went to idle mode and changed itself to park gear. We had to off the car and restart it which was dangerous in the middle of the highway. This same incident happened earlier too but in a residential street. We took it to the dealership but they said they couldn’t find anything wrong. Then I heard the news story about nhtsa investigation into this problem with Honda and wanted to report my experience. This is dangerous and they need to figure out what is going on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454269February 26, 2022
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
The multi function display froze up at beginning of the power cycle with an error message about Apple Carplay not available. All other functions of the display were also frozen out such that the front window defogger, and backup camera would not function. The frozen display lasted throughout the entire drive cycle and even remained after the car was parked for 15 approximately 15 minutes. Full function returned on the next drive cycle about 40 minutes later. Dealership confirmed that a code was stored but did not give the code. Dealership requested a $75 charge in order to update the software in the multi function device. This device is required to operate defrost and backup camera functions so expect this is a safety critical concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454014February 25, 2022
SERVICE BRAKES
The contact owns a 2019 Hyundai Odyssey. The contact stated that while driving approximately 70 MPH, the vehicle suddenly experienced Phantom Braking” and the vehicle decelerated to 60 MPH. The contact tapped the brakes excessively causing the sudden self-braking to cease. The contact took the vehicle to the dealer who was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453532February 22, 2022
UNKNOWN OR OTHER
When I look up the recalls for my vehicle https://www.nhtsa.gov/recalls says "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA". My vehicle manufacturer has failed or is unable to remedy safety recall Manufacturer Recall Number W83 / NHTSA Recall Number 20V-438. I've been in communication with my dealer for over a year trying to get this fixed. Every time, including last week, they say "we can't fix that because the parts are on backorder".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446856January 10, 2022
SERVICE BRAKES
When braking hard it or on hills shakes the whole vehicle bad. Has been doing this since about 10,000 miles. Was taken back to dealer for this at 12,000 miles . I have new brakes and rotors changed 3 times since. Still not right. I think it’s ABS problem or electronic brake issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446186January 4, 2022
POWER TRAIN
The contact owns a 2019 Honda Odyssey. The contact stated while driving at various speeds, the vehicle would downshift without warning, causing the vehicle to lurch forward. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 59,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445286December 28, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
Driving 60mph on the highway, everything electrical shut off and on several times. The dash screen, the touch screen, the AC, the lights. I immediately took an exit and got off, and when the rebooting stopped I was going about 30mph and the car shifted by itself into park. Then there was a horrible grinding sound of metal on metal...I hit the brakes to pull off the road the car got under 20mph and stopped instantaneously. I had the car towed to my local Honda dealership and they said they cannot replicate the issue, nor see any error codes. They will not take apart anything to check for damage to the parking rod because there were no error codes...And they want me to pick up the vehicle today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444712December 22, 2021
UNKNOWN OR OTHER
When I go to accelerate I lose power and am unable to accelerate a lot of the times. The problem is intermittent and the sales people at Nissan dealership where I bought it from can't duplicate is. I've been mentioning this issue since I purchased the vehicle. Yesterday while driving the vehicle there was a loud bang noise and I lost ALL power driving 65 mph down Parmer lane. I had to coast and make a uturn at which point some power was regained. Multiple other times while driving to the dealership the same thing happened while trying to go across traffic. It was amazing nothing happened to us. I took it to the dealership and they acknowledged there's a major lawsuit right now for that vehicle but when Honda pulls up the VIN it doesn't show my vehicle is affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437849October 22, 2021
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Our car has failed to start 3 times in one week. Our battery has been throughly inspected and nothing appears to be wrong with it. We have jump-started our car in July, and twice this week. (Once yesterday and once today.) We are not sure why this is the case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436615October 13, 2021
AIR BAGS, SEATS
Struck a 100lb dog going between 45-48 mph. Knee airbags deployed but steering wheel and dash did not. Driver and front passenger buckles locked in wreck. Driver side back and middle row seatbelts did not lock with passengers.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435710October 6, 2021
UNKNOWN OR OTHER
There is a crackling sound coming from the dashboard. There was a recall regarding this issue, however, I took the car into have this recall fixed. The issue has persisted even after the recall fix. I took the car into the dealership 4 times since and the issue still has not been fixed. I started contacting Honda three weeks ago regarding this issue. I have left five messages with the case manager, but have not had my phone call returned. I asked for another case manager, but was refused one. The case number is 1252 9330. The phone number for Honda is 800-999-1009. The case manager's name is Corey. I don't know what to do at this time so I am contacting the NTSB for your assistance. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432082September 8, 2021
UNKNOWN OR OTHER
AC stops working when in slow traffic and outside is over 90 deg. This is a safety issue because it’s unsafe to drive a vehicle when the inside gets too hot. This is especially dangerous for when a baby is on board. Also the transmission is poor. It lags when I step on the pebble sometimes. This is dangerous when I try to make an unprotected left turn and the car won’t go forward. That means my timing for the turn is thrown off by a couple of seconds which could make a safe turn much more dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431514September 2, 2021
POWER TRAIN, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact stated while driving at various speeds, the vehicle was hesitant to accelerate and would stall on occasion. While driving, several messages regarding the braking system, emission, steering, and the engine were displayed. The vehicle was taken to the local dealer who replaced the fuel injectors, and flushed and reprogrammed the transmission module however, the failure recurred. The dealer later advised that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430489August 25, 2021
ENGINE
The vehicle hesitates. It chokes so badly that it is a danger to drive. I do not know if this is a result of the new transmission type or a problem with the engine. I suspect that the problem is related to the transmission because of how you reach the point where it chokes. Plus the two dealers it was sent to for repair hinted to me that the issue is the new style transmission. Here's one typical example. Sitting at an intersection waiting to turn left. If I take my foot off the brake and apply my foot to the gas pedal without hesitation it typically works fine. However, if I touch the gas, back off the pedal then hit the gas pedal again, I'm left in the intersection not moving for a few seconds. This has become critically dangerous. I have taken my vehicle to two Honda dealers within the first 10,000 miles. I explained the problem and both dealers said the exact same thing. "Yes, we hear this from all the customers with that transmission. It's normal and nothing can be done to correct it." They did nothing further for it. Since the dealer made no diagnosis of it the manufacturer will not address it. I experienced this issue from the very first day of ownership and there are no warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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