Honda Odyssey Complaints

803 consumer complaints on file.

#11562965January 2, 2024
ELECTRICAL SYSTEM
Was issued a safety recall, called local Honda dealership, spoke to Tony on 9/7/23 would not see us for several months. Said service would not be available until April 2024. The safety issue could cause a crash according to the recall notice, but the dealership and person I spoke to at Honda manufacturer main number said we would be fine and they can’t force the dealer to get us in sooner. We got an earlier appointment for 7 Feb 2024. This is a leased vehicle and I feel our rights are being violated. They are not trying to fix it in a timely manner. The electrical components flash off and on still.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561397December 21, 2023
ELECTRICAL SYSTEM
All of the safety system and efficiency systems had failures which made us take to our local Honda dealership for evaluation. After the first visit we were told that they could not find the problem, although they saw all of the error messages. The error messages appeared again 3 days later so we took it back to our local Honda dealership. This time one of the service reps had seen that problem before and said it probably was due to water entering the rear trunk circuit board controller and shorting out the connections. This was confirmed by a service tech during the 2nd evaluation. After research this is apparently a common issue. We had to pay approximately $700 to fix the situation because Honda does not have this issue as a recall. We believe this is a clear design error that allows water to enter the circuit board housing. This created a dangerous situation as the head lamps as well as the driver safety features and direction signals intermittenly worked due to the shorted out circuit board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560671December 18, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This vehicle has a feature that displays the posted speed limit on the dash display. The dealership, McGrath Honda in St. Charles, IL has told me this information is gathered by the camera system. Periodically the vehicle will pick up the Highway number sign and use that to display the speed limit. In the attached pictures it shows that we were driving on Highway 110 in Illinois and then the display showed that the speed limit was 10 MPH, which then changed to 110 MPH. Another example, for which we don't have pictures, was when we were driving on Highway 38 in Illinois and the display shows a speed limit of 35 MPH. When this occurred we were not familiar with the area and slowed to 35MPH which caused vehicles behind us to slow down, get very irritated, demonstrate their irritation using hand signals, etc. We resumed the real speed limit, 55MPH after we saw the next speed limit sign. We have had this inspected by the dealership, which performed a hard battery reset that did not fix the issue. The manufacturer, Honda of North America, does not wish to address this issue as ascertained via chat with them. There are no warning signs, the display changes to fictitious speed limits when the camera system picks up road signs other than speed limit signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560516December 17, 2023
UNKNOWN OR OTHER
My sunroof exploded on my 2021 Honda Odyssey while I was driving on the interstate, I-10 East, on Dec 16, 2023, around 4:30 pm. There was no impact from a rock or other debris. There was no rain or hail present. I was not near an overpass. I was driving and heard an explosion above me and then heard outside air like the windows were open. The center of my sunroof exploded and shattered onto my sunroof cover.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560445December 16, 2023
VISIBILITY/WIPER
The vehicle makes a whistling sound form the front of the vehicle, while on a road trip the windshield got foggy and the defroster was not able to clear the windshield due to what I believe is an air leak from the windshield, that’s also causing the whistling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559440December 11, 2023
UNKNOWN OR OTHER
While at a stop sign in a residential area, after going approx 20 mph, the rear windshield spontaneously exploded. It threw glass into the back seats where there were children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557442November 29, 2023
VISIBILITY
The contact owns a 2022 Honda Odyssey. The contact stated while driving at an undisclosed speed, the contact became aware that the driver’s side side view mirror displayed an extremely distorted image, which severely compromised the side view visibility. The contact also stated that the mirror had previously been replaced under NHTSA Campaign Number: 23V174000 (Visibility). The vehicle was taken to the dealer, who diagnosed a failure with the driver’s side mirror. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556927November 27, 2023
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
Rear view mirror on the windshield has a factory defect. It falls off and causes hazardous conditions. I backed into a parked and unoccupied vehicle. It was dark, the warning beeper did not sound until I hit the vehicle. The dealership has attempted to fix the issue 3 times, the item is ordered to fix the mirror. I have reported this issue to the NHSTA twice. This is my second update after the initial report. The sales manager, Bobby, (cell#336-740-4273), says that he is aware that other Honda vehicles have had this problem with the mirror.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11556827November 26, 2023
ELECTRICAL SYSTEM, ENGINE
Twice while at a stop light, when the car was in Auto Idle Stop, it suddenly shut down completely. There was no power on the dashboard. I couldn't even turn on the hazard lights. The first time, this lasted several minutes, the second time, a few seconds. After this time, the electronics spontaneously came back up and I was able to restart the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556599November 23, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving around 65mph,decided to get off the exit,and the vehicle slammed on the brakes,another time a deer 🦌 ran out in front of me while I was going 40mph,I hit the brake was able to keep from hitting the deer and the vehicle comtinued to brake,it has happened while the cruise control was on as well,so far it has happend 6 times,either slams on the brakes or continues to brake even after letting off the brakes,I am scared to drive it not knowing when it will happen again,it gives no notice,I have been lucky that a car has not hit me from behind….this is a serious issue that needs to be investigated and resolved,before one of my family members gets seriously hurt..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556582November 23, 2023
VISIBILITY/WIPER
After 4 attempts by the dealership to correct the issue, The windshield inside view mirror malfunctions when adjusted. The mirror dislocated and falls off and cannot be adjusted per driver viewing needs. There is a defective assembly and it inhibits driver view causing hazardous conditions that could cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555989November 20, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
The Camera/sensors are defective and are dying. My vehicle is less than 2 years old and all these features are not working. Honda is saying I need to replace the camera out of my own pocket. I'm seeing online that this is a common problem to a lot of Honda owners
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555785November 18, 2023
STRUCTURE:BODY, SUSPENSION
vehicle makes noise at low speed when turning at inclined or passing over speed bump. i went 4 different dealers regarding this problem but they can not figure out the problem. first, dealership said nothing wrong with vehicle. then i took van to different dealer and they replaced front driver side strut. after few days started hearing noise again. so i took van to different dealership and they retorque sub frame bolt and said problem is fixed. again, i heard the noise next day so i took it dealership again. after looking at vehicle, they concluded that bushing is making noise but they refused to replace it. i have looked at Honda odyssey forum and Redditt, it is known problem with Honda odyssey and they are unable to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555231November 15, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Honda Odyssey. The contact stated while driving 30 MPH, the contact heard an abnormally loud sound. The contact became aware that the sunroof had shattered, leaving the inside of the vehicle covered in glass. No warning light was illuminated. The vehicle was taken to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555207November 15, 2023
VISIBILITY/WIPER
The interior rear view mirror falls off. Dealership is not fixing the problem after 4 visits. This creates a safety issue because the driver cannot view traffic that is behind the vehicle while driving in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553382November 3, 2023
ELECTRICAL SYSTEM
Upon going to start my vehicle it would not start. I ended up jump starting the car and going to buy a new battery. I replaced the battery even though repair facility stated battery was at 78% and in good state. Two days later I went to start the van again and the battery was again dead. I jumped the car to get it started and have had to continually jump start the car due to no start issue. The alternator is showing a constant 14.3 volt charge when running but the battery continues to die. Has left my family stranded multiple times in the past week. No known cause or fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551376October 23, 2023
UNKNOWN OR OTHER
The rear view mirror on the windshield After I had the service work done for the recall, The rear view mirror on the windshield keeps breaking and hanging down. This causes hazardous conditions while driving. I took the vehicle for an oil change, and to correct the recall problem. The mirror fell apart and hung from the windshield shortly after that. The shop has confirmed that this is the part they worked on for the recall. Bisbee Honda of Danville, VA, has attempted to fix the problem 3 times. They have only been able to “stick it back together”. It causes a safety hazard as it cannot be adjusted. Meanwhile, per the service department, they initially ordered the wrong part, and failed to call me when it arrived. The (hopefully) correct part is now in backorder and per the service manager, it could be days, weeks or months. I guess it’s stuck back up with super glue or Velcro and I’ve been advised not to touch it…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549343October 11, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward Collision Warning in conjunction with Emergency Braking have major safety issues that need to be addressed. 1st occurance: Driving through a construction zone through cones for lane realignment, van suddenly applied brakes in heavy traffic despite no obstacles in vans path. Vehicle quickly recovered. 2nd occurance: Driving on a dark street, van heavily applied brakes despite no obstacles. The braking occurred rapidly and van nearly came to a stop. Attempted to press harder on gas to override system with zero results. Had I been on a busier street, it would have resulted in a vehicle crash. This is a major safety issues that needs to be addressed by Honda with a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548889October 8, 2023
UNKNOWN OR OTHER
The sensor to open the sliding door on our left side, that stops it from closing when something is in between, did not work today. My 5 year old was reaching in as it was closing to grab her jacket. I was in the front seat, about to get out. I heard the door close and her scream. Her hand was stuck with the door fully closed, and I had to push the Open button twice to get it to release her hand. The sensor should have prevented it from closing and did not.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11546259September 24, 2023
AIR BAGS
This is a Braun adapted wheelchair vehicle. It has a lowered floor with a protective under floor. When making a slow turn into a parking lot, a curb was brushed. The passenger side airbag deployed. There was no damage except for cosmetic scratch on outside. There were no injuries. The police attended and couldn't see why the bag deployed. It was examined by Honda mechanic who claimed there was structural damage. The Braun mechanic contested this, finding no structural damage just a superficial scrape to the lowered floor plate. Both the doors and the ramp work properly. The ramp would not work properly if the frame was bent but it works fine. There were no warning signs. Our safety is compromised by driving the van without side airbags. There are a number of complaints on Honda forums about others who have had the bags deploy in slow moving impacts with curbs, speed bumps and potholes. This seems to be a problem in these vans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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