Honda HR-V Complaints

1,878 consumer complaints on file.

#11000029June 19, 2017
VEHICLE SPEED CONTROL
I WAS PULLING INTO A PARKING SPACE AND THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A SIGN, FLATTENING IT. IT MOVED WITH GREAT SPEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10995808June 19, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I BOUGHT THIS VEHICLE 05/27/2017. A TEST DRIVE DIDN'T REVEAL A BRAKE/ACCELERATOR CROSS-OVER PROBLEM (A TEST DRIVE AROUND THE BLOCK ISN'T MEANT TO FAILURE-TEST IT). THE NEXT WEEK MY WIFE AND I TRAVELED FROM OUR HOME IN WV TO VISIT A DAUGHTER IN MI. DRIVING ON I-70 THROUGH COLUMBUS I GOT CAUGHT IN HEAVY TRAFFIC; THE DRIVER AHEAD OF US DECELERATED QUICKLY AND I HAD TO JUMP ON MY BRAKE TO AVOID A COLLISION. U WITTINGLY, MY RIGHT FOOT ALSO DEPRESSED THE ACCELERATOR. BEFORE IMPACT THE ENGINE PAUSED - YIELDING TO THE BRAKE ( LEARNED LATE THAT IS A SAFETY OVER-RIDE FUNCTION) WE WERE SCARED! I PULLED OUT OF THE TRAFFIC AS SOON AS POSSIBLE TO TRY TO UNDERSTAND WHAT HAD HAPPENED. WITH THE ENGINE STOPPED I REPEATED THE SCARY OPERATION AND DISCOVERED THAT THE FULLY DEPRESSED BRAKE PAD WAS LEVEL WITH THE GAS PEDAL. I CORRECTED THE POTENTIAL REPEAT NEAR DISASTER BY BRAKING WITH MY LEFT FOOT. ON THE WAY HOME (AGAIN IN HEAVY TRAFFIC ON I-70 I HAD ANOTHER CLOSE CALL, WITH RIGHT FOOT HOVERING OVER THE GAS PEDAL I MASHED ON THE BRAKE WITH MY LEFT FOOT. MY RIGHT FOOT WAS UNDER THE BRAKE PEDAL.MY LEFT FOOT NOW FORCED MY RIGHT FOOT TO DEPRESS THE GAS PEDAL. THE BRAKE OVER-RIDE FUNCTION SAVED US AGAIN . . . BARELY! AT HOME I COMPARED THE HR-V WITH MY 2000 MODEL CR-V. THE CR-V HAS MORE TOTAL FOOT SPACE AND THE PEDALS ARE SEPARATED SUCH AS TO PERMIT BRAKING WITH MY RIGHT FOOT. AND WHEN FULLY DEPRESSED THE BRAKE PEDAL IS MORE THAN A HALF INCH ABOVE THE GAS PEDAL. BELIEVING THERE IS A DESIGN FLAW IN THE HR-V ON SATURDAY, JUNE 10 I RETURNED THE HR-V TO THE DEALER COMPLAINING THAT I AM AFRAID OF IT; HE COULD MODIFY THE BRAKE OR, THAT FAILING, THEY SHOULD TAKE THE DANGEROUS VEHICLE BACK TODAY, MONDAY, JUNE 19 THE DEALER POSSESSES THE HR-V THAT I FEAR AND REFUSE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992945June 2, 2017
SUSPENSION
BOTHERING NOISE FROM THE RIGHT REAR SIDE OF MY HRV I SUSPECTED THAT IT A STRUT PROBLEM. UNDER WARRANTY ONLY 11,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984835May 11, 2017
EXTERIOR LIGHTING
TAIL LIGHTS FILLING WITH WATER, NO BULBS HAVE EVER BEEN REPLACED. BAD SEAL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983307May 3, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2017 HONDA HR-V. WHILE REVERSING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY ONTO A PEDESTRIAN WALKWAY WITHOUT WARNING AND COLLIDED WITH THREE VEHICLES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS LATER TOWED TO A DEALER TO HAVE THE DATA BOX INFORMATION REMOVED, BUT THE DEALER REFUSED SINCE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER LATER AUTHORIZED THE DEALER TO COMPLY WITH THE DATA REMOVAL. THE FAILURE MILEAGE WAS 2,342.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10981333April 28, 2017
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
TO CANCEL A TIRE INFLATION WARNING AT APPROX. 17,000 MILES,I POPPED THE HOOD OF THE VEHICLE TO ACCESS THE NEGATIVE BATTERY CABLE WITH THE INTENTION OF DISCONNECTING +RECONNECTING TO CLEAR WARNING.INSTEAD I FOUND BOTH NEG.+POS. CABLES UNSECURED TO BOTH BATTERY POSTS.I CONTACTED AMERICAN HONDA TO REPORT THIS DEFECT,REQUEST A BATTERY REPLACEMENT,ELECTRICAL SYSTEM TEST+ERROR CODE RETRIEVAL.THIS EXTREMELY DANGEROUS SITUATION MAY HAVE PERMANENTLY DAMAGED THE VEHICLE+DESPITE MY NUMEROUS CALLS TO HONDA,I'VE YET TO RECEIVE A RESPONSE.THIS IS A BUILD, SALES+SERVICE PROBLEM THAT SHOULD NOT EXIST ON ANY NEW VEHICLE SOLD.SYMPTOMS PRIOR TO DISCOVERY=DIMMING HEADLAMPS@IDLE,POOR TRANSMISSION+ENGINE RESPONSE,REDUCED MILEAGE+INTERMITTENT BURNING SMELL.I WAS FORTUNATE MY VEHICLE NEVER DIED IN TRAFFIC OR CAUGHT FIRE.MY CASE NUMBER WITH HONDA=05755540.AGAIN, MY CONCERN IS THAT THE FACTORY IN MEXICO,THE SELLING DEALER IN TEMECULA AND THE FIRST SERVICING DEAER IN ANAHEIM(@10,000 SERVICE)NEVER VERIFIED THAT THE BATTERY CABLES WERE PROPERLY SECURED FOR SAFE OPERATION.MY MECHANICAL SERVICE EXPERIENCE+DUMB LUCK SHOULD NOT BE A SUBSTITUTE FOR HONDA'S FAILURE ON MULTIPLE LEVELS.SHORT OF "I'M VERY SORRY" FROM THE PERSON TAKING MY INITIAL COMPLAINT,HONDA HAS DONE NOTHING TO CORRECT THE DESCRIBED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979667April 20, 2017
STRUCTURE:BODY
FOUND WATER LEAKING INSIDE DRIVER SIDE ON THE FLOOR. TOOK THE VEHICLE TO VICTORY HONDA OF PLYMOUTH DEALERSHIP. THEY FOUND 0TFRT 841199 LOWER APILLAR INNER BODY PLUG MISSING. REPLACED PLUG. SEEMS TO BE COMMON ISSUE WITH HONDA VEHICLES. SOMEBODY NEEDS TO INVESTIGATE DUE TO BEING SO CLOSE TO THE FUSE BOX. CAN BE SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978963April 17, 2017
AIR BAGS, ELECTRICAL SYSTEM
MY AIR BAG LIGHT IS ON. HONDA TOLD ME THE WIRING TO MY AIR BAG SENSOR IS NOT WORKING. PROBLEM WAS DISCOVERED AFTER I BROUGHT IN MY CAR FOR AN OIL CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968854March 27, 2017
SERVICE BRAKES
WHILE DRIVING ON A COSTA MESA STREET AT 30 MILES PER HOUR, THE CAR BRAKES CAME ON HARD WITHOUT ME TOUCHING THE BRAKE PEDALS. ALSO A VOICE FROM THE SPEAKER SYSTEM CAME ON AND SAID: BRAKES ARE SET. THE PROBLEM LASTED FOR ABOUT 3 TO 4 SECONDS AND THEN THE BRAKES WERE RELEASED BY THEMSELVES. I WAS VERY LUCKY THAT I WAS DRIVING ON THE STREET WITH VERY LITTLE TRAFFIC AT THAT TIME. IF I HAD BEEN DRIVING ON THE FREEWAY AT FREEWAY SPEED, THE CONSEQUENCES COULD HAVE BEEN DISASTROUS, I COULD HAVE BEEN SERIOUSLY INJURED AND I COULD HAVE INJURED OTHERS. I PROCEEDED TO TAKE THE CAR IMMEDIATELY TO HONDA COSTA MESA TO HAVE THEM FIND THE DEFECT AND CORRECT IT. AFTER HONDA COSTA MESA REPAIR FACILITIES KEPT MY CAR FOR THREE DAYS, THEY CALLED ME TO INDICATE THAT THEY HAVE FOUND NOTHING WRONG WITH MY HYDRAULIC BRAKES AND THEY DID NOT THINK THE BRAKES COULD DO A HARD BRAKE ALL BY THEMSELVES.. I ASKED THE PERSON WHO CALLED ME IF THEY HAD CHECKED THE ELECTRIC PARKING BRAKE FOR POSSIBLE MALFUNCTION. THE PERSON ON THE LINE SOUNDED SURPRISED AT MY QUESTION AND SAID, NO WE DID NOT CHECK THAT, BUT WE CANNOT FIND ANYTHING WRONG WITH YOUR CAR, YOU CAN COME AND PICK IT UP. IT APPEARS THAT HONDA HAS ELIMINATED 100% THE POSSIBILITY OF THE ELECTRIC PARKING BRAKE MALFUNCTIONS AND GENERATES THE VOICE SYSTEM TO COME ON THE SPEAKERS WITH A STATEMENT: THE BRAKE IS SET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968519March 26, 2017
STRUCTURE:BODY, WHEELS
WHILE DRIVING MY HONDA HR-V 2016 VEHICLE AT 70 MPH ON US-175 IN KAUFMAN, TEXAS, THE VEHICLE SUDDENLY SPAN OUT OF CONTROL AND TURNED COUNTERCLOCKWISE 360 DEGREES FOR TWO FULL ROTATIONS UNTIL BEING STOPPED BY SLAMMING INTO THE GUARDRAIL. THE VEHICLE WAS EQUIPPED BY HONDA WITH MICHELIN PRIMACY MXV4 (DOT B33F 01VX 2116) P215/55 R17 94V TIRES. THE RIGHT REAR TIRE HAD EXPLODED DESPITE HAVING BEEN MEASURED TO BE AT NORMAL PRESSURE JUST ONE DAY EARLIER. THE LEFT FRONT RIM AND THE RIGHT REAR TIRE WERE BADLY DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10968540March 26, 2017
VISIBILITY/WIPER
I WAS DRIVING ABOUT 65MPH ON THE FREEWAY AT ABOUT 4:00PM ON MONDAY, FEBRUARY 27, 2017 WHEN THE MOONROOF SUDDENLY EXPLODED. THE GLASS BLEW OUTWARD AND A LARGE CHUNK FLEW BACK INTO TRAFFIC BEHIND. NO OBJECT STRUCK THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967112March 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
JUST BOUGHT MY 2017 HR-V AND ALREADY HAD IT TOWED AFTER PARKING IT AT MY WORKS PARKING GARAGE FOR JUST 4 HRS. THE CHECK ENGINE, AND PARKING LIGHTS CAME ON AND THE VEHICLE STARTED MOVING RAPIDLY BACK AND FORTH UP AND DOWN AND JUST STOPPED RIGHT IN THE DRIVE WAY ALMOST ACROSS BLOCKING TRAFFIC. MY INS COMPANY..THANK GOD PAID OVER $800.00 THIS TIME BECAUSE I WAS TOLD SOME KIND OF ANIMAL..RODENT MAYBE CHEWED ON SOME OF MY WIRES. ON TOP OF IT, I SIGHTED UP FOR CAR RENTAL UNDER THE EXTENDED PRO TECH SERVICES, SO I REMOVED THE COVERAGE FROM MY INSURANCE. SO I ENDED UP SHARING MY DAUGHTER'S CAR FOR THREE DAYS. VERY INCONVENIENT. !!! VERY DISSATISFIED..AND DISAPPOINTED. PS. I ALSO ASKED, IF THERE IS SOMETHING THEY CAN PUT ON THERE TO AVOID THIS FROM HAPPENING. I WAS TOLD "NO". JUST READ.. THERE IS A TAPE MADE BY HONDA THAT THEY TO AVOID THAT. GUESS, BETTER FOR THEM... IF THE RODENTS KEEP THEIR BUSINESS COMING IN!!!! IF NEEDED MY INC COMPANY CAN PROVIDE ANY PICTURE. A INSPECTOR ASSESSED THE DAMAGES. THANK YOU FOR TAKING THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957008February 26, 2017
UNKNOWN OR OTHER
THIS IS A SAFETY ISSUE FOR THE DRIVER AND OCCUPANTS. WHEN UNLOCKING THE DRIVERS DOOR FROM THE INSIDE ALL OTHER DOORS AUTOMATICALLY OPEN ALLOWING SOMEONE TO JUMP INTO THE CAR OR SOMEONE SMALL OR OLD TO JUMP OUT NO MATTER WHERE YOU ARE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956885February 25, 2017
ENGINE
MY WIFE AND I PURCHASED A NEW 2016 HONDA HRV ON OCT.15.2016 FROM TOWNSEND HONDA IN TUSCALOOSA, ALABAMA. THE CAR SPONTANEOUSLY CAUGHT ON FIRE WHILE SITTING ON A CONCRETE SLAB IN OUR DRIVEWAY ON DEC.24.2016 (ODOMETER APPROXIMATELY 300 MILES). FIRE WAS IN THE ENGINE COMPARTMENT AND GOT SO HOT IT MELTED THE VINYL SIDING ON MY HOME (ABOUT 30 FEET AWAY). STILL LOOKS LIKE A NEW CAR EVERYWHERE REAR OF THE ENGINE, THE FRONT SEATS DID NOT EVEN BURN, HOWEVER, THE VEHICLE BURNED BEYOND RECOGNITION FORWARD OF THE PASSENGER COMPARTMENT. TUSCALOOSA FIRE DEPARTMENT GOT TO OUR HOME AND EXTINGUISHED THE FIRE IN ABOUT 10 MINUTES. THE FIRE WAS SO FAST SPREADING, BOTH FRONT TIRES EXPLODED IN THE FEW MINUTES WAITING FOR THE FIRE DEPARTMENT TO ARRIVE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10937051December 22, 2016
UNKNOWN OR OTHER
UNDER SLOW SPEED ABOUT 10 MPH CAR WAS MAKING A LEFT TURN IN BUFFALO,NY IN LATE NOVEMBER AND SLID ON ICE INTO A CURB(PASSENGER FRONT WHEEL) AND RECOVERED. 3 WEEKS PASSED NOTICED THAT THE AMBIENT TEMPERATURE IN CAR WAS READING ANYWHERE FROM 100 TO -40 DEGREES AND THEN THE DISPLAY WOULD DISAPPEAR. ALSO DEFROSTER WAS RUNNING INTERMITTENTLY. TOOK CAR IN FOR SERVICE, THEY SAID THAT TEMPERATURE SENSOR ATTACHED IN THE WHEEL AREA WAS DAMAGED ALONG WITH THE WIRES BEING CORRODED THAT WERE ATTACHED TO THE SENSOR. DEALER STATED THAT THIS COULD CAUSES A VARIETY OF PROBLEMS LATER LIKE THE DEFROSTER SHUTTING DOWN ALONG WITH ANY KIND OF CIRCULATION. THIS COULD BE DANGEROUS IN WINTER. ALSO, THEY NOTED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. SO, MIND YOU IF YOU SLID INTO TO ANYTHING, THIS WOULD HAPPEN AGAIN. I BELIEVE THAT THIS PART COULD HAVE BEEN PLACED IN A SAFER SPOT TO AVOID THIS KIND OF DAMAGE. WHY WOULD YOU MAKE THIS KIND OF PART SO VULNERABLE TO THE ENVIROMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926688November 17, 2016
ELECTRICAL SYSTEM
CHECK CHARGE SYSTEM LIGHT CAME ON. TOOK IT TO DEALER, COGGIN FT. PIERCE, THEY SAID IT WAS A FAULTY SENSOR BUT WAS SAFE TO DRIVE UNTIL NEW SENSOR CAME IN. DROVE IT AND WHOLE SYSTEM SHUT DOWN ON THE ROAD WHILE I WAS DRIVING. HAD IT TOWED TO DEALER. THEY REPLACED THE SENSOR AND TOLD ME THAT WAS THE ONLY PROBLEM. I CALLED HONDA USA TO SEE IF A BAD SENSOR COULD SHUT DOWN THE WHOLE CAR, OF IF IT WAS SOMETHING MORE. THEY GAVE ME A CASE NUMBER 05226970 AND SAID SOMEONE WOULD CALL BACK WITHIN 24 HOURS, 3 DAYS LATER I HAVEN'T RECEIVED A CALL BACK. AM VERY, VERY NERVOUS ABOUT DRIVING THE CAR. I TOLD THIS TO THE DEALER AND THEY SAID THEY DIDN'T BLAME ME!! NO RESOLUTION FROM COGGIN HONDA OF FT. PIERCE, NO RESOLUTION FROM HONDA CORPORATE OFFICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926761November 17, 2016
UNKNOWN OR OTHER
DRIVING IN STORE PARKING LOT,SUN ROOF EXPLOTED EXPLOTED FROM INSIDE TO OUTSIDE UPWARD,HEARD A LOAD BOOM WHEN GLASS EXPLOTED,CAR WAS IN MOTION AT APPROXIATELY 5 MILES AN HOUR CAR WAS TURNING OFF HWY.444 IN QUICK STOP STORE IN MAURPAS LOUISIANA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923712November 1, 2016
EXTERIOR LIGHTING
OBSERVED HR-V PULLING INTO DRIVEWAY AT NIGHT. CAR COMPLETELY DARK. BRAKE LIGHTS WORK NORMALLY, DRL'S APPEARED TO BE ON. I ASSUMED DRIVER FORGOT TO TURN ON LIGHTS. TWO WEEKS LATER, DRIVER PULLED OVER BY POLICE AT NIGHT FOR NO PARKING LIGHTS. TROBLESHOOTING SHOWED NORMAL BRAKE LIGHTS, TURN SIGNALS, HAZARD FLASHERS, AND DASH LIGHTS DIM WHEN PARKING LIGHTS SELECTED. COULD NOT FIND ANY FUSE OR RELAY REFERENCED IN THE OWNERS MANUAL FOR THE PARKING LIGHTS. FOUND A SCHEMATIC ONLINE AND ISOLATED PROBLEM TO A "TAILLIGHT RELAY" BUT COULD NOT FIND THE RELAY REFERENCED IN THE OWNERS MANUAL, OR FIND LOCATION ONLINE. TOOK CAR TO DEALER FOR WARRANTY REPAIR. RELAY LOCATED IN HIDDEN COMPARTMENT UNDER BATTERY. SAFETY ISSUE - PARKING LIGHTS INOP- ONLY REPAIRABLE BY DEALER- NO REFERENCE IN OWNER'S MANUAL FOR HIDDEN TAILLIGHT RELAY - STOPPED BY POLICE AT NIGHT ON INTESTATE AND GIVEN VERBAL WARNING FOR SAFETY VIOLATION. REFERENCE SCHEMATIC PAGE 1, LEFT SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916078October 14, 2016
UNKNOWN OR OTHER
FOR SPEEDS OVER 60 MPH, CAR VIOLENTLY VIBRATED. THE FIRST TIME I TOOK INTO DEALERSHIP THEY SAID NOTHING WAS WRONG WITH THE CAR. THE NEXT DAY, SAME THING HAPPENED AT SAME SPEED, SO I CALLED AND DEMANDED THEY PICK UP MY CAR AND BRING ME A RENTAL. LEARNED THE PROPELLER SHAFT HAD ONLY ONE BOLT HALF WAY HOLDING IT IN PLACE. ONLY TWO BOLTS OF 4 WERE EVER INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915002October 9, 2016
SEATS
I BOUGHT THIS CAR NEW, AND DISCOVERED THAT I CAN'T BE DRIVING IT, BECAUSE MY BACK AND MY HIP HURTS SO BAD, THAT I CAN ONLY USE THIS CAR IF MY TRIPS ARE NO LONGER THAN FEW MILES. ANYTHING FURTHER THAN THAT, I GET SO UNCOMFORTABLE THAT I CAN'T MOVE MY LEG FROM GAS TO BRAKES. IT IS DANGEROUS TO OPERATE THIS CAR. I HAVE NEVER HAD ANY HIP PROBLEMS AND NEVER HAD ANY PROBLEMS WITH CAR SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda HR-V