Honda HR-V Complaints

1,878 consumer complaints on file.

#11500054January 4, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
I had three warning lights come on: brake system, electronic break, and E brake. I was told at the dealership that the factory warranty ended less then two weeks ago and thus neither the diagnostics nor any of the repairs would be covered by the warranty. Even though it is obviously a factory defect. Also after a little research it became very obvious that it is a very common occurrence among HRV’s that seems to be happening anywhere from weeks to years after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500028January 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
While driving multiple warning lights came on stating braking system failure, collision system failure, check engine lights , Emissions system problem, brake hold system failure etc. There were no lights prior. I was at highway speeds when all of this took place which could have turned out to be rather disasterous. The Vehicle was taken to the dealer who stated that this was caused by the drain of sunroof being clogged from the elements. The drainage system backed up and water entered front cabin. Dealer states this is not covered under warranty. Even though this is a near brand new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498769December 24, 2022
VEHICLE SPEED CONTROL
The car accelerated unexpectedly, yes it is available for inspection, I have not taken to dealer. Car has not been inspected by any police dealer etc. No warning lights appeared. Yes car accelerated toward several on coming cars. I shifted gear from neutral with brake to drive with unexpected acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498293December 20, 2022
SUSPENSION
The vehicle developed a rattle and I took it to the dealer and was told that both rear shocks and dampers had to be replaced. When I went to pick up my vehcile, there was another vehicle that was the exact same year and model there with the same issue. My car has only 24,731 miles and was our of warranty by 1 month. This seams too coincidental form my car and another car to come in with the same problem, which leads me to believe that this may be a fault part. Please look out for this problem on other similar vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497737December 16, 2022
ELECTRICAL SYSTEM
Dashboard went blank and it was determined that the Gauge Control Unit malfunctioned. Brought it to Honda - the cost to repair was $2098.62. This should not happen to a 2016 HRV with only 24000 miles!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497349December 13, 2022
ENGINE
Engine suddenly lost power on highway 5 times in last 6 months and would not restart for approximately 12 hours. To lose power at 75 mph on a busy highway risks accidents and injury to driver, passengers, and potentially other drivers on the road. Tow truck drivers and passengers are witnesses to this happening. We have had it towed to the dealer each time and they cannot find any problem. No warning prior to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495543November 30, 2022
ENGINE, POWER TRAIN, SERVICE BRAKES
1. The dealership assembled a new engine and pulse control module. 2. 1st issue was the car wasn’t in safe condition to drive due to knocking noise. 2nd issue is that the pedal wasn’t working properly as had to pull over to the shoulder and then the car wouldn’t leave from a parked state, brake light was on, and engine overheating. 3rd issue got car back with a smoke/cigarette/burn odor and jittering / stuttering when put in a stopped state transitioning to a moving state. 3. Yes, Bill Page Honda in Falls Church. 4. Yes 5. No warning prior to failure 07/28/22: car experienced loud knocking noise upon being turned on and got it towed to dealership on 07/29/22. Dealership got a new engine for the 1st issue and I picked up the car in September 2022 but upon driving it for the first time since the 1st issue, experienced pedal not functioning to accelerate and engine overheating causing me to get car towed back to dealership on 09/20/22. 10/02/22 picked up the car from the dealership and I noticed a burn / smoke odor left on the car. Let me be clear that neither I nor anyone who has stepped foot in my vehicle smokes so this was quire alarming. Also, while driving it I noticed my car started to jerk / stutter / hesitate whenever it was in a non-moving position transitioning to a moving position. 10/10/22 I returned my car back to the dealership due to the 3rd issue regarding the odor and jittering / stuttering issue. 11/30/22 picked up the car as the dealership informed me the car was ready with the issues resolved, however upon getting the car back and driving it back home I experienced the same issues and they didn’t resolve the odor problem. Even after the fact of bringing it to the dealership for the past 4 months, more issues keep surfacing making it more and more dangerous to handle my vehicle and I’m not trustworthy of it nor my dealership that’s been attempting to resolve issues under my active car warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492710November 8, 2022
ELECTRICAL SYSTEM
The front dash with electronic optometry, mileage, and gas gage will flicker and delay coming up clearly it is more noticeable in cooler climates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492334November 4, 2022
AIR BAGS
My daughter was in a car accident, and the air bags did not deploy. The Honda HR-V was totaled out. The other drivers air bags deployed. My daughter said the air bag was smoking like it tried to deploy, but never did. The HR-V collided with another car pulling onto a busy street. The car that was hit was going 35-45MPH. The HR-V had the most damage done to the front of the car. The other car has damage to the front Passenger side panel. The impact to the HR-V was on the driver's side which caused my daughter to hit her head on the driver's side window. The Vehicle is at the Insurance Company's Lot With the Air bags not deploying she was not protected in the crash. The car has been inspected by the Insurance company and they have totaled it out. The car did not have any warning lamps on prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11491498October 30, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Multiple times per week recently, the car will not turn over when starting the car, while all dash lights light up like a Christmas tree. There is no pattern when it just decides to act up…recently 2-3 times a week, in the past 2-3 times a month, it seems random. Sometimes, after it will not start and I leave it alone for some time I.e.: 30-60 minutes, and try to start it again, the car starts right up with no issue. This has left this female driver of this 2018 HR-V stranded numerous times. Several times it happened while driving, the car shuts off at low speed, and won’t start again. It has become a major concern that it can become a death trap. This car has just over 10k miles on it… it’s barely broken in….And with brand new battery just replaced !!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491187October 27, 2022
FUEL/PROPULSION SYSTEM
Car stalled at an intersection with no warning. Tried to restart and engine would start but when gas pedal pushed there was no acceleration. I was stuck in the middle of a busy intersection putting myself and others in at risk of an accident or injury. Had the car towed to Honda dealership and was told the problem is the fuel pump. They have had the car for a week and are still waiting for the part to be delivered according to the service department that I spoke to today. My car is only 5 years old with less than 24k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490534October 24, 2022
VEHICLE SPEED CONTROL
The contact owns a 2020 Honda HR-V. The contact stated that while driving at a low speed attempting to park the vehicle at park, the vehicle unintendedly accelerated, jumped the curb and crashed into a fence. There were no warning lights illuminated. A police report was filed. The air bags did not deploy. There were no injuries sustained by the driver or the passenger. There was fire reported. The vehicle was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11488344October 7, 2022
ELECTRICAL SYSTEM:IGNITION, ENGINE
The contact owns a 2017 Honda HR-V. The contact stated that on several occasions while driving at various speeds, the Start/Stop ignition switch light intermittently illuminated, and the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484800September 16, 2022
ELECTRICAL SYSTEM
My push to start and key fobs have both stopped working intermittently. I have had my battery replaced. There are times when I cannot start my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484349September 13, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I heard of an ongoing investigation partaining to 2019 Accords and CR-Vs, so I wanted to add this information: I have a 2019 Honda HR-V, and at least twice, the Automatic Breaking System has engaged erroneously/at dangerous times. The most glaring incident, I was driving in one lane at ~30 mph, and there was a left turn lane with a stationary car that I approached. I was not in the turn lane, I did not try to turn into the lane. My emergency brakes detected the car, one lane over, and UNSAFELY slammed the brakes. I ground to a halt/5 mph, on a 30-35 mph road, and was almost rear ended. Luckily, nothing happened, but since then I have started to deactivate emergency breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483877September 11, 2022
ENGINE
Flashing light park & red check engine appeared. Car would not move & was jerking & lunging forward. Stopped on road with heavy traffic & very concerned for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480851August 23, 2022
VEHICLE SPEED CONTROL
While driving my 2022 Honda HRV the vehicle started losing acceleration on its own. The vehicle abruptly slowed down while I was driving it. There was no warning. This is a major safety issue as the car lost speed without any warning and can easily cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477172August 2, 2022
UNKNOWN OR OTHER
THE PAINT ON THE ROOF IS PEELING AND GROWS BIGGER BY THE DAY...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476349July 28, 2022
ENGINE
The contact owns a 2022 Honda HR-V. The contact stated while driving approximately 40 MPH and attempting to accelerate the vehicle failed to respond. The contact stated that the vehicle failed to shift into gear before stalling. The contact stated that the brakes, check engine, and several unknown warning lights were illuminated. The vehicle was towed to the dealer and diagnosed for the fourth time. The vehicle had received unknown repairs three times before; however, the failure reoccurred. The dealer reset the software. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475436July 23, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
The gas gauge/mileage reader does not turn on in colder weather. There is no ability to tell how much gas is left in the tank or how many total miles are on the car. We ran out of gas on the middle of the highway because the gauge was not displaying how much was left in the tank. There are numerous reports of the same issue on this forum https://www.hrvforum.com/threads/fuel-gauge-goes-in-and-out.41212/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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