Honda HR-V Complaints

1,878 consumer complaints on file.

#11532841July 17, 2023
VISIBILITY/WIPER
I was driving my new HRV-EX-L 2023 model and due to some rain and heavy humidity my back windshield got foggy. I turned on the back windshield defogger and after about 10 minutes I heard a thug noise from the back. We turned around and the windshield was shattered. I am not so sure if that defogger device caused the shattering, but I am sure there is something faulty with the whole system. We inspected the whole vehicle and ascertained that nothing did hit or collided with our car. When we got home and we closed the front door the vibration made the whole back windshield collapsed in thousand of pieces. It could have been worse had it fall while driving on the road and considered that other cars were following behind and next to my vehicle. We contacted 2 large Southern Florida dealers that seem to be totally unaware of this issue and utterly not co-operative for either inspection or manufacturer fault. We are so disappointed with Honda and their service and level of responsability in view of the many cases that are arousing around this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532191July 14, 2023
POWER TRAIN
July 11, 2023, 2016 HR-V stalled in the middle of the freeway at night, upon every restart the HRV will only engage Drive into 1st gear and disengage when it is attempting to switch to higher, most if not all dash warning lights turned on - only at this point, no prior notices/warnings when this happened, then almost got rammed by oncoming traffic multiple times. We had to have the car crawl forward 5 seconds at a time to reach a safe area out the next exit. We had the 2016 HR-V towed to the nearest Honda Center. Need HELP getting this fixed, and inform the public about the danger it can cause, I called (7/12/23) American Honda, and they said over the phone that they took care of it during a 2021 CVT reprogramming, American Honda have data that software reprogramming was applied per my conversation with an agent, Honda service tech reports of metal shavings present inside transmission and it needs get a new transmission. The reprogramming was not enough, I really doubt that the recall diagnosis and intervention was applied correctly. It is the second day in the Honda Center and the service tech requested for another day to research the matter, they were leaning to the idea that we are out of warranty and wants to have us pay for a replacement transmission. The CVT recall was supposed to cover 7 years/150000 miles, which ever comes first. we just reached 7 years/120000 and they are leaning towards denying us of the warranty service, clearly the transmission was faulty and Honda's initial fix was inefficient and downright dangerously criminal. I have never seen my wife so scared in my life, and she has a heart condition. We promoted this HRV since we liked it, even had a friend and an aunt buy them, We do not wish to have loved ones experience the risks and unsafe nature of the Honda HR-V.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532384July 14, 2023
VISIBILITY/WIPER
Rear Windshield Shattered Unexpectedly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531761July 12, 2023
VISIBILITY/WIPER
The sun visor (Driver side) has become difficult to operate. Also, the sun visor does not close flush to the cabin roof. The sun visor is not operating as it should. I reached out to Honda but since there is no recall and this repair is outside of the warranty period, they will not make the repair at their cost. I do not want to purchase a new visor if Honda has not acknowledged the problem and made changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531628July 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Six times on the interstate when we press on the gas it does nothing. The dealer told us it's in the software and was designed that way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531033July 8, 2023
VISIBILITY/WIPER
The car was parked outside. Next thing I know I hear an explosion. I go out to see what it was and I found my rear window shattered. The window has been inspected and they won’t cover it saying there has been no recall issued so nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530981July 7, 2023
UNKNOWN OR OTHER
On July 7, 2023, I was heading home from work during a downpour. Because of the rain and heat I had to turn on the defroster for both the front and rear windows. After about 10 minutes of driving, I suddenly heard a loud noise. Glancing in my rearview mirror, I was taken aback to discover a sizable hole in the passenger-side rear window. The forceful rain, accompanied by the windshield wipers' motion, caused the hole to expand further. I did pull over to see if maybe a tree limb had fall as I was driving. There was nothing in the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530742July 6, 2023
UNKNOWN OR OTHER
Yesterday my rear windshield was shuttered spontaneously at 10:00 pm on the drive thru of burger restaurant. Cameras shows no vandalism or 3rd party was involved. The rear windshield shuttered with whole on the right up side suddenly after I had my defrost on to clear the rear windshield. Irresponsible Honda America agent over the phone hanged up on me and the dealership was laughing loud without any sympathy that me and my son were inside the car and we were terrifies
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530338July 4, 2023
VISIBILITY/WIPER
Rear windshield shattered out of nowhere while driving. No rock or item of any kind was found inside the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530322July 4, 2023
UNKNOWN OR OTHER
The rear window shattered after having the rear defrost on. I was driving down an empty street, so nothing could have hit it the window. Law enforcement even checked it out and we were all just as confused as to why it would just shatter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530295July 4, 2023
VISIBILITY/WIPER
The back windshield spontaneously exploded while driving on the highway. There was no accident or damage leading up to the explosion and the car is under a year old. Glass was found in second row seating as well as the trunk. If there was a passenger in the back seat, they would have been impaled with glass resulting in injury. I immediately contacted the dealership and was instructed to call my insurance. They did not give me the option to bring the vehicle in for service. My insurance company sent me to a glass repair shop to have manufacturer glass reinstalled but I am still waiting for the glass to be delivered to the shop as it is a week out upon ordering. There were no warning lamps or other symptoms of problems prior to the explosion of the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530183July 3, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while seated inside the vehicle with the engine running and the air conditioning turned on, the rear windshield shattered without impact. The local dealer was contacted, but the vehicle was not inspected, and the windshield was not replaced. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529960July 2, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
The rear window of our 2023 Honda HRV exploded with no incident whatsoever. We had parked the car on Sunday, July 2, 2023 and taken walk on beach at 7:30 in the morning. When we left at 8:15 we heard a noise from the back as we drove off and looked in rear view mirror to see that the back glass was shattering. Continued to shatter as we made our way back home - 1-1/2 miles. This is a Sunday and will consult with dealership on Monday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529565June 29, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact started the vehicle and turned on the defroster. The contact heard a loud boom and became aware that the rear windshield had shattered. No one was injured. The dealer was contacted and stated that they were aware of similar failures however, there was no recall associated with the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529303June 28, 2023
UNKNOWN OR OTHER
My car computer screen goes black from time to time and therefore the backup camera and radio, etc. won't work. This started the first year I bought it new. The dealer has done two software updates but it still does it from time to time. The last time I took it in for this problem and the warranty had expired, they wanted me to pay either $79 or $179 for a diagnostic so I told them I wasn't doing that. I saw on TV where there is a problem like this for Honda Pilot, Honda Odyssey and Honda Passport. I believe Honda HR-V should be added to this list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529340June 28, 2023
UNKNOWN OR OTHER
Rear windshield shattered while parked in my driveway nothing hit it because the alarm did not go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529232June 27, 2023
STRUCTURE:BODY, SERVICE BRAKES, STEERING
Issues: Sunroof leaks heavily: during the rain and in car washes, into the backseat, which is ruined now from the constant leaking this past winter 2022-23 *Sunroof replaced 3/2023 Continues to leak heavily Weather Strips: Doors lacking weather strips, or the weather strips are so loose and loosely connected, it serves very little purpose, i.e., the seal attaches loosely to widely spread intermittent hooks, these are not attached securely and leak significantly. Brought to Honda: Never repaired Steering: Severe instability when both turning and accelleration!! Very dangerous when making a left hand turn from a stopped position!! This happens daily! Body Parts: Cheaply made, put together incorrectly by the manufacturer Honda in Mexico, e.g., Honda is completely aware of the plethora of body defects, including the sunroof. According to Honda Service Manager Ukiah CA. Brake System: Very poor, I would caution the need to slam on the brakes as they take much to long to engage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528808June 26, 2023
VISIBILITY:WINDSHIELD, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2023 Honda HR-V. The contact stated that while driving approximately 55 MPH with the rear defroster activated, suddenly there was a loud banging sound heard. After stopping to inspect the vehicle, it was discovered that the rear liftgate glass had shattered. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528429June 22, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VISIBILITY/WIPER
I was driving and my back windshield exploded shattered evenly along the rubber seal , also my steering is pulling me back into my lane , also wheel and break problems , car shut off while my dog was in it also at night I get bright head beam flicks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528427June 22, 2023
VISIBILITY/WIPER
The rear window of my 2023 Honda HRV blew out and hit me in the arm as I was walking around the rear of the vehicle. I was parked in an open parking lot with nothing around to strike the glass in any way. Both seals on either side of the window blew out as well. I immediately took it to my local Honda dealer and they informed me I was the 2nd HRV who had come in for a blown out rear window in just one week! It’s a very new vehicle and no such recall exists yet but this is definitely a safety hazard!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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