Honda HR-V Complaints

1,878 consumer complaints on file.

#11755834August 10, 2026
FUEL/PROPULSION SYSTEM
AMENDMENT TO SAFETY COMPLAINT: FAILURE OF RECALL REMEDY / USE OF LEGACY PART Vehicle: 2020 Honda HR-V NHTSA Recall Campaign Number: 23V858000 (Low-Pressure Fuel Pump) [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.] Chronological Safety History: •January 2025: Mandatory fuel pump safety recall performed at an authorized Honda franchise. •September 2025: Catastrophic engine stall occurred at highway speeds. •June 12, 2026: Second catastrophic engine stall occurred at highway speeds. Critical Update: Following these severe stalling events, I presented the vehicle to franchised dealer Zeigler Honda. The dealership service department engaged in fraudulent diagnostic practices to evade liability. They falsely claimed the stalling was due to "bad gas," refused to perform a secondary repair, and released a hazardous vehicle back onto public roads. Due to the immediate threat to public safety, I brought the vehicle to a certified independent mechanic. Upon replacement of the system, a component breakdown revealed that the recall part installed in January 2025 was actually an identical, low-density defective legacy component subject to the original recall. The independent mechanic's invoice factually confirms a total mechanical failure of this fuel pump component [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.]. The system breakdown confirms the plastic impeller deformed and jammed, completely disproving Zeigler Honda's fabricated "bad gas" diagnosis [Honda’s official recall documentation states that the low-pressure fuel pump fails because the plastic impeller absorbs fuel, deforms, and jams against the pump housing, causing the vehicle to stall.]. Regulatory Request: I request that the Office of Defects Investigation (ODI) audit this dealership immediately. Zeigler Honda is actively falsifying safety diagnoses to cover up the defective fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754823August 4, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
LKAS lights all came on and ACC warnings. Brake system and auto high beams. Mechanic seems to think it’s the camera, car only has 84,000 miles on it and very well taken care of. This seems to be a big common issue with a lot of HRVs and it’s expensive to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754134August 1, 2026
POWER TRAIN
On Thursday, July 30, 2026, while driving my 2022 Honda HR-V at approximately 70 mph in the fast lane of the highway, my vehicle suddenly, without warning lost all power. The speedometer immediately dropped to 0 mph, and the vehicle would not accelerate despite pressing the accelerator. There were no warning lights illuminated before the incident, and the vehicle had shown no previous signs of transmission problems or drivability issues. This created an extremely dangerous situation because I was traveling at highway speed in the passing lane with surrounding traffic. I feared I would be rear-ended or involved in a serious crash. Thankfully, I was able to safely maneuver the vehicle across traffic and into a nearby auto parts store. The auto parts store scanned the vehicle and found a transmission-related safety sensor code. Because the vehicle was no longer drivable, it had to be towed to the Honda dealership where I purchased it. After their inspection, the dealership informed me that the transmission had suffered an internal failure because the transmission belt had broken and that the entire transmission must be replaced. I purchased an extended warranty when I bought the vehicle, but it expired at 110,000 miles. My vehicle currently only has 115,000 miles. As a result, I now have no transportation to get to my full-time job or transport my children. I am submitting this complaint because this was a sudden, catastrophic loss of propulsion at highway speed with no warning, creating a significant risk of a serious or fatal accident. I am also aware that previous model years of the Honda HR-V equipped with the same continuously variable transmission (CVT), including model years 2016 through 2021, have experienced similar failures involving the internal transmission belt. Given the similarity of these failures, I believe this issue warrants investigation to determine whether the 2022 Honda HR-V is affected by the same safety-related defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753761July 30, 2026
STEERING
The contact owns a 2019 Honda HR-V. The contact stated that while inspecting the vehicle for an Emissions test. The contact stated that it was determined that the vehicle had failed the inspection due to a steering box failure. The contact stated that the failure of the part occurred every two years, and the current failure was the third occurrence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753460July 29, 2026
VISIBILITY
The contact owns a 2026 Honda HR-V. The contact stated that while driving 65 MPH, the driver's side window shattered without impact. There was no injury sustained. An independent mechanic was contacted and diagnosed the vehicle with a misaligned driver’s side window. The window was replaced. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 6,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753423July 29, 2026
STRUCTURE:BODY
Back window of vehicle just shattered while parking without any physical damaged. This happened common with 23 and 24. Did not expect happened with model 25
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752667July 24, 2026
ENGINE
The transmission belt deteriorated. I had noticed my gears slightly delayed over past couple months. On July 10th, i was on freeway during morning commute traffic and the car lost all power. All the dash warning lights came on and I luckily got to side of road. I towed to dealer and they confirmed that it was premature belt deterioration. I sent a claim to honda and they agreed that was the issue but they would not honor any warranty against it. I was never informed by either Honda America, nor my dealership that there could be any issue with my transmission. Apparently, honda issued bullitin 21-047 knowing that an issue exists but unfortunately my car is 2mos over in time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752673July 24, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2027 Honda HR-V. The contact stated that while driving at an undisclosed speed, the vehicle experienced excessive fuel consumption and required refueling before driving 40 miles. The contact stated that the accelerator pedal was depressed to the floor for the vehicle to accelerate properly. The vehicle shuddered, and an unknown equipment warning light was illuminated. The vehicle was taken to two dealers; however, the failure could not be duplicated or diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751951July 21, 2026
STEERING
•Steering rack •Unstable steering •dealership •no No messages, began while I was on the highway and had to control the steering on the highway. Which can create a accident .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751499July 20, 2026
ELECTRICAL SYSTEM
Instrument Cluster Failure Complaint – 2020 Honda HR-V VIN [XXX] I am reporting an intermittent instrument cluster failure affecting a 2020 Honda HR-V. The digital display that contains the fuel gauge, odometer, and mileage information intermittently becomes heavily pixelated or goes completely blank. I have been dealing with this issue for over a year. The car has 83K + miles. The problem occurs most often during cold weather but has also occurred during warmer temperatures. More rececntly it is happening daily. The display begins functioning again after the vehicle has warmed up, although the failure remains intermittent and unpredictable. Because the display fails without warning, the driver cannot reliably determine the vehicle's fuel level or view odometer and trip information while operating the vehicle. This creates unnecessary distraction and could present a safety concern, particularly during longer trips or in unfamiliar areas where accurate fuel level information is important. After researching this issue, I found numerous reports from other Honda HR-V owners describing nearly identical symptoms involving the instrument cluster on vehicles of the same generation. The consistency of these reports suggests that this may not be an isolated incident but rather a common manufacturing defect. I respectfully request that this matter be investigated to determine whether the instrument cluster failure is widespread enough to warrant corrective action, including the possibility of a Technical Service Bulletin or safety recall. Thank you for your consideration of this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751294July 18, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Honda sensing error codes started lighting up all of a sudden. My HRV has never been in any kind of minor or major accident. We bought it new back in 2019. It currently has 13424 miles. This error is unexplainable as we have maintained this car so thoroughly. This error is not safe for drivers as it causes confusion especially when it just suddenly pops out while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751127July 17, 2026
ELECTRICAL SYSTEM
The contact owns a 2019 Honda HR-V. The contact stated that upon starting the vehicle, the fuel gauge and the mileage of the vehicle failed to display. The contact was concerned due to the failure also cause the fuel gauge to accurately display The service vehicle soon warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was advised that the dash cluster panel was faulty due to internal failure and that it needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751182July 17, 2026
POWER TRAIN
CVT has gone into safety/limp mode. June 7 2026 First sign was the EPB not releasing. Became drivable after warm up period. Replaced EPB switch and vehicle drove normally. There was still a parking brake caution light. On July 12, 2026 the issue repeated. This time the check engine light and transmission light have come on. Had it diagnosed at a mechanic and they found transmission codes: P0717 – Input/Turbine Speed Sensor "A" Circuit No Signal P0843 – Transmission Fluid Pressure Sensor/Switch "A" Circuit High P0796 – Pressure Control Solenoid "C" Performance or Stuck OFF P0717 – CVT Input Shaft (Drive Pulley) Speed Sensor "A" Circuit No Signal ABS Module Codes: 83-16 – Malfunction of Shift Position Signal 83-14 – Malfunction of Electric Parking Brake System Electric Parking Brake Module Codes: U0401-68 – Invalid Data Received from Powertrain Control Module (PCM) U0402-68 – Invalid Data Received from Transmission Control Module (TCM) CVT and rear diff fluid appear dirty and burned. Apparently there was a TSB issued that extended the CVT warranty to 7 years or 150,000 miles. We did not receive that notice. We purchased the vehicle used from Honda in 2019. Currently has a total of 39,831 miles. Mechanic is recommending replacement of CVT system for approximately $11,000. The value of the vehicle with repairs is only about $14,000 We were lucky that this occurred parked at our house. Had it occurred while driving, it would have caused immediate stop in traffic with no brake lights lit. Honda knew there was an issue with the CVT drive belt and the PCM. Honda really should have made the effort to communicate this issue to customers and extend the warranty based on mileage rather than years of service. Needing a new CVT at less than 40K miles of light driving is not reasonable wear and tear. Unfortunately, this has likely ended our 40 year history of purchasing Honda autos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750653July 15, 2026
POWER TRAIN
*The vehicle exhibited a profound and worrisome vibration under the driver's seat ( I was also told by a Honda Serviceman in the passenger seat during the pre-service test drive, that he felt it, also), when accelerating at speeds of 53 mph and above on the highway. This systematic issue was replicated by the dealership across multiple model years (2023 and 2026 HR-V's), suggesting a fundamental mismatch between the heavy SUV body and the lighter Civic chassis platform. The vehicle is NOT available for inspection upon request because I was forced to trade it in for a competitor's vehicle due to structural concerns. *The safety risk was two-fold: structural unpredictability and driver distraction/anxiety. The profound vibration directly beneath the driver's seat felt fundamentally unsafe and unstable at highway speeds, creating a constant fear of a catastrophic mechanical or structural failure while driving at 53 mph+ speeds. Dealing with this profound, undiagnosable vibration caused considerable psychological stress, heartache and anxiety every time I entered the freeway, severely impacting my peace of mind and distraction levels while attempting to navigate high-speed traffic. *Yes, the issue was brought to a Honda dealership's Service Department, where they dismissed the shaking by stating "that is just how the HR-V drives." To confirm the systematic nature of the defect, comparative freeway test drives were conducted with a member of the Service Department and a salesman, using both a separate 2023 HR-V and a brand new 2026 HR-V on the exact same route. Both vehicles exhibited the identical, unsettling vibration at 53 mph, confirming it is a widespread engineering defect across the vehicle line. *Yes. My independent mechanic of 20 years did a full inspection but incorrectly blamed "the road". This delayed my dealer visit, where staff also refused to inspect it, saying "that's" just how the HR-V drives". Both facilities failed to address the risk. *No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750372July 14, 2026
UNKNOWN OR OTHER
My 2019 HR-V paint started peeling. Unfortunately 2019 is not one of the recall years for this problem. The white paint has started to peel and keeps getting worse and worse. I have read stories of others with my year HR-V getting the paint taken care of since it's obviously the same problem that is happening with the 2018 white HR-V's that have a recall. I am hoping Honda will also recall the 2019 to have this issue rectified. It is quite embarrasing driving around with chipping paint on the roof of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750082July 13, 2026
STEERING
The steering on my ‘25 Honda HRV is sticky, at freeway speeds it makes even slight corrections dangerous. What was meant to be a slight curve turns into a swerve. Steering feels sticky and requires more force to move. I was driving on a curve and attempting to follow the curve on the freeway and the wheel wouldn’t smoothly go
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749918July 13, 2026
VISIBILITY/WIPER
Rear windshield exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749555July 10, 2026
AIR BAGS
While driving, a vehicle attempted to pass three cars at once. At the last minute, the person saw an oncoming car approaching and quickly came back to the other lane, cause the three cars to break hard quickly. I, the one putting down this complaint, am the only one who hit another vehicle. I hit that vehicle in its rear as everyone was breaking. The driver side airbag did not deploy from the impact. There were no other persons in my vehicle. At this time, there is no independent center to confirm that it should of deployed. The vehicle has only been inspected on the extent of the damage to it by my insurer. There were no light warnings of any kind that I can recall from the crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11749473July 10, 2026
STEERING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Total electric power steering failure... alerts for lane keeping assistance... braking.... hill descent... traction...see attached photos...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749118July 8, 2026
VISIBILITY/WIPER, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
My front windshield broke from a heat stress crack from the top seal above the ADAS camera/driver assist module and runs down alongside the camera housing and then cracked all the way in front of driver's side above my steering wheel. The car was not moving and was just sitting in my carport. I have had problems with the ADAD system not functioning properly since I bought the car in 2022 from heat related issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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