Honda HR-V Complaints

1,878 consumer complaints on file.

#11590441May 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving and depressing the accelerator pedal, the vehicle hesitated to respond. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 36,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590399May 23, 2024
UNKNOWN OR OTHER
Driver's side mirror melted. This is defective material. Honda is aware of this defect as per complaints, posts, blogs etc. Honda should disclosed this known defect to potential buyers prior to closing any sale, as it is a costly defect/hazard and requires abnormal parking criteria without guarantee of prevention. A reasonable person does not expect for exterior parts of their auto (an item meant for the outdoors) to melt in sunlight. A reasonable person does not expect to be restricted as to where to park a vehicle to avoid it melting. Had I been informed of the inferior quality of materials used in the manufacturing of this vehicle I would have purchased something else. This is outrageous and unacceptable. A auto is a huge investment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590292May 23, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
While leaving the driveway for work, without any warning the rear windshield shattered. Extremely loud almost like a gunshot. I was driving approximately 10 miles an hour. Upon research by my husband it appears there are several complaints of this happening to this make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589963May 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589613May 20, 2024
FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER, ENGINE
The contact owns a 2020 Honda HR-V. The contact stated while driving 30 MPH, the vehicle stalled. The oil and battery warning lights illuminated. After waiting ten minutes, the vehicle restarted. The contact stated that occasionally the vehicle failed to restart. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The contact called the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589666May 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589586May 20, 2024
STEERING
I purchased the Honda HRV Sport in February 2023. Have accumulated only 4,000 miles since mostly on city streets. whenever I drive my HRV over 5 miles at 45 or 35 miles per hour, the steering wheel intermittently wants to turn right or left and requires more force to counteract than the lane keeping assist. I thought it was the lane keep assist function that was malfunctioning without giving a warning and turned it of. That did not fix the problem. It continues to occur intermittently. The dealer was not able to duplicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589531May 19, 2024
UNKNOWN OR OTHER
Right directional/turn signal gets stuck on. Returning it to the neutral/central position does not turn the signal off. The only thing that will turn the turn signal off is to power off the vehicle or pull back on the directional lever which engages the high beams. The issue is intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589521May 19, 2024
VISIBILITY/WIPER
While driving my 2023 HRV I had the defroster on as it was raining and hard to see. I had turned it off when pulling up to my house and my back window immediately shattered causing a big boom which I thought was something falling over. Once in the park, I noticed the window falling through into my trunk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589490May 19, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
My rear windshield suddenly shattered while the car was idling. I this happened because I was using the defrost system, as from my understanding several 2023 HRVs have had their rear windshields shatter from using the defrost system. The windshield "popped" and left a sizeable hole in the corner. As I drove home, the shattered glass fell into my trunk and possibly left pieces of glass on the road. I was worried that my passengers in the rear seats would have glass showered on them. The windshield is available for inspection upon request. I have not yet been able to take it anywhere to be inspected. There were no warnings before the windshield shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589225May 17, 2024
STEERING, LANE DEPARTURE: ASSIST
steering is sticky. causes erratic steering especially at highway speeds. dealer inspected an stated it was normal. no lights or warnings. we feel its unsafe and sold it back to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589179May 16, 2024
POWER TRAIN
Transmission needs to be replaced, I was driving on the highway then pulled off to exit, when I got to the end of the exit ramp the car crunched and clunked when I tried to step on the gas. I rolled into a parking lot across the street. Had it happened a minute earlier I would have crashed on the highway due to the transmission failure. Honda service says it’s metal shavings in the transmission. It’s related to the recent software issue but because my car is over the extended warranty of 7 years or 150,000 miles they do t want to cover the cost, or help me with getting into a new car. I still owe over $6,000 on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589111May 16, 2024
VISIBILITY/WIPER
Upon opening the driver's side door and getting into the vehicle I heard glass tinkling and turned around to see where it was coming from. I noticed that the rear hatch glass was shattered. Looking closer it appeared that the glass broke in multiple places as there were two large holes and then it also shattered around the edges of the glass. I called my local Honda dealer as well as Honda Customer Service but they told me there hasn't been a recall for the rear glass and that the vehicle would have to be inspected for it to be covered under the warranty. I ended up just getting it fixed with a local auto glass shop since I needed to be able to drive it ASAP. There were no cracks or chips in the glass beforehand and I had not heard rattling or cracking while driving it the last time. We also couldn't find any rocks or anything in or around the car and there were no signs that it could have been a break in. The car alarm never went off and I never heard or saw anybody on the property. I've heard about a rear defroster issue that causes hot spots and the glass to weaken over time. I'm assuming that since I park in direct sunlight and the weather has been hotter lately the change in temperature throughout the day and the direct sunlight finally caused it to shatter. Thankfully nobody was in the car when the glass shattered and I wasn't driving at the time. Cleaning up the broken shards of glass was not fun, as glass had fallen into the grass around my car and tiny slivers were still in the interior of the vehicle that the shop vacuum couldn't pick up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589018May 16, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The car stalls randomly while driving. Has stalled 5 times in less than a year. 3 times while accelerating and 2 times while coming to a stop at a stop sign. Car was dropped off to dealer for a couple days and testing and evaluated. Dealer service could not determine an issues with any systems. Car being dropped off again to the dealer today
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588836May 15, 2024
STRUCTURE:BODY
I was driving to work in my 2023 HR-V on a main highway this morning, (5-15-2024) and I heard a pop sound. I looked in my rear view mirror and my back windshield was shattered. I have called my local dealer, White Plains Honda and left a message. And as of yet have not heard back. There was no warning lights or signs anything was wrong. I did see on the evening news that this is an on going issue with HR-V's. But no recall has been put out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588826May 15, 2024
UNKNOWN OR OTHER
On [XXX] at about [XXX] , I was sitting in the driver seat of my 2023 HR-V and the rear windshield exploded and shattered. I was stunned due to the loud noise, much like a gun being fired near my ears and head. After turning head to look to see what caused this event, I did not see any other persons or vehicles near my vehicle. I contacted Honda for road side assistance since the car had less than 36,000 miles. The car has about 33-34000 miles. Honda arranged for vehicle to be towed to Baierl Honda in Wexford PA. I was forced to rent a car to return home, since I was about 70 miles from home. On Monday, [XXX], John from Honda service called me to say Honda has no availability for a loaner vehicle and he needed a few days to look into damage to rear windshield. My auto insurance rep state that I could file a claim to self pay for windshield replacement and to cover auto rental for 10 days. Insurance rep spoke with John of Honda service to determine no of days to cover rental. Auto insurance rep stated GEICO will not pay for Baierl Honda to repair rear windshield and will only pay Safelite glass repair. John stated he needed a few days to investigate damage to vehicle. It is [XXX], and I don’t know if Honda will repair rear windshield. This is a known safety issue with Honda and Acura, windshields and auto glass explodes and shatters. Car can be inspected at Baierl Honda in Wexford PA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588325May 12, 2024
ELECTRICAL SYSTEM
Dash cluster malfunctions, usually when starting often when the outdoor temperature is cold. The right cluster display is either blank or flickering gibberish. Cannot read my fuel gauge, temperature, mpg etc. Not knowing how much gas I have makes me feel unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588243May 11, 2024
UNKNOWN OR OTHER
Paint recall expired. I have owned my vehicle since new, production date is 12/2015 with about 82,000 miles. It has been serviced regularly at the Honda dealership since new, my information has never changed. I have never been notified personally, phone call, text, email or regular mail that my vehicle had a recall for paint. The pictures on the NHTSA web site matches mine exactly. Honda America says that the recall covers my vehicle but it has expired. Is this fair when I have never been notified?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588027May 10, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Honda HR-V. The contact stated that while driving at undisclosed speeds, the right side of the instrument panel was glitching or went blank. Over time, the entire right side of the instrument panel went blank and failed to operate as needed. Due to the failure, the contact was unable to view the mileage, oil level, or fuel level. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588202May 10, 2024
VISIBILITY/WIPER
Glass cracked on the front windshield. No known rock or anything broke it. Seems like cheap glass and others have same experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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