Honda HR-V Complaints

1,878 consumer complaints on file.

#11601770July 13, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The road assist / warning systems on dashboard malfunctioned, suddenly turning on and off, all at once. This caused A safety risk, by a startling distraction while driving, and worrisome stress while the car was at rest. The the problem was reproduced or confirmed by a dealer service rep who stated the car was unsafe to drive. They witnessed all warning lights, messages flashing on and off. This malfunction occurred, June 19-20, 2024. In retrospect, the break warning light would flash on for no reason and slightly break, or engine would stall or lose velocity while driving. The car is currently being serviced by the dealership. Their assessment is the front camera needs replaced. This car is under the warranty for mileage (not driven much during the pandemic), but due to the year, it is outside of warrenty. Obviously, the cause is not wear and tear, but a faulty camera. This is concerning, given the safety issue , should this be cause for a recall and repairs, including replacement part and services, the responsibility of the Honda company and not the car owner/driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601828July 13, 2024
VISIBILITY/WIPER
What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield of my 2024 Honda HRV exploded into pieces while the car was parked. The windshield was inspected by the dealership. How was your safety or the safety of others put at risk? The sudden explosion of the windshield posed a significant safety risk, as shattered glass could have caused injuries to anyone nearby. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been confirmed by Stockton 12 Honda in Sandy, UT, where the windshield was replaced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, my dealership inspected the vehicle or the windshield, and after getting approval (2 days) they approved the replacement. . Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs indicating a problem with the windshield prior to the explosion. The car was parked and unattended when the incident occurred. Additional Details: Mileage: 11,520 miles. Incident Details: The car was parked during my work hours. Surveillance footage confirmed no one had tampered with or touched the vehicle. Action Taken: Stockton 12 Honda in Sandy, UT replaced the windshield, but it took over a month due to a backlog of similar cases. According to the dealership, more than 55 other Honda HRVs had experienced the same issue. Since there are so many people with the same issue, why HONDA still didn't do a formal recall? Please, help us on that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601621July 12, 2024
VISIBILITY/WIPER
I was driving in light rain and had used the rear defroster. As I neared my home I heard a very loud noise that was very startling. Fortunately i was slowing down to make the turn into my cul-de-sac. I looked in my rearview mirror and saw that my rear windshield had shattered. As soon as I closed my car door all of the shattered glass fell into the rear cargo area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601287July 11, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After a 20 minute drive back to house, a smell of something burning became present inside the car. Rolled windows down to let smoke filled cabin escape. Upon arrival inside the garage and after parking car. As I was exiting car, the rear window exploded with my daughter a few feet from back of car. It was loud and recorded on video. Back of window was hot to touch. Honda dealer was quick to blame an impact from a foreign object, along with outside smell of fire entering the cabin while driving to explain away the damages. Also, the window being hot was blamed on a hot sun. Reached out to Honda, and I put in complaint. 3 days later, Honda dealer has been approved to fix problem. No warning lights. Just a strong smell of an electrical short that needs to be found. Glass was everywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600452July 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the check engine warning light illuminated. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600475July 9, 2024
FUEL SYSTEM, GASOLINE
The contact's husband owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600512July 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600657July 9, 2024
ELECTRICAL SYSTEM
Car is less than 4 years old with 35k miles and battery has been replaced twice, battery issue causes car to not start or shut off while driving, after doing research online it appears over 500 other drivers have stated they have the same issue. I'm assuming there must be an issue with wiring etc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600086July 8, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600282July 8, 2024
UNKNOWN OR OTHER
My car is flood. I was told that a filter became clogged and was causing flooding in the car. Honda said that they cannot cover the repairs dispute me paying for full services. This issue wasn’t caused by any external factors and they agreed with. I have seen that many other ppl have complained about the same thing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600292July 8, 2024
UNKNOWN OR OTHER
Odometer/fuel gauge goes black and shows nothing on it. Has caused risk because I can not see how much gas I have and have to wait till the gas light turns on. It does it when it gets below 70 degrees Fahrenheit. I am unable to see my mileage, the temperature, level of gas I have, the time, etc. It will go back on when it is warmer out but will not when it gets cooler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599810July 7, 2024
VISIBILITY/WIPER
The back windshield glass spontaneously shattered by its own when it was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599559July 6, 2024
ELECTRICAL SYSTEM
The gauges on the dash will go blank, flash or have unreadable characters at different times. This happened the first time in February and stopped for a while. Now it is happening more often. Sometimes it will start as it is being driven down the road. There is no warning lamp or anything that happens before it malfunctions. Unless we keep track of the fuel level, we run the risk of running out of gas while driving as the fuel level is part of the gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599519July 6, 2024
SEATS
Went to Honda dealer they didnt have the part for recall 24V-064 also called Honda directly adn they said only if the SRS light come in dashboard i can go and fix the recall otherwise i have to wait until parts become available to public. This means that Paragon Honda has the parts but is being selective. Honda doesn’t have an estimated time frame when issue will be fixed. I do not feel safe driving vehicle with open recalls and cant sell car as nobody wants with open recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599331July 5, 2024
UNKNOWN OR OTHER
In Oct. 13, 2023, I was driving and my back window exploded. The dealership said they could not do anything about it so I had to go to a glass store and have a new one put in when they had availability about 2 weeks later. So I drove with No back window during cold times. I had only had the cat a little over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598709July 3, 2024
UNKNOWN OR OTHER
Water started leaking into my car through the dome light and near the driver's side floor area. This caused my body control module to flood and fail, affecting my entire electrical system. There is nothing in the owner's manual, maintenance schedule in the owner's information packet, or as part of the multipoint inspection indicating that the drains near the sunroof needed to be blown out. In contacting Honda, I was told that it is my responsibility to "keep my car clean." They refuse to take any responsibility for the issue even though there are numerous complaints about this online. The water coming in on the driver's side floor began late in May, 2024 and the water leaking through the dome light, affecting the failure in the electrical system occurred on June 22, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598645July 3, 2024
ELECTRICAL SYSTEM
We have since become aware that Honda is aware of the exploding rear window phenomenon caused by the heating coil concentration in one area, creating a hot spot and weakening the glass. My 2023 Honda HR-V is now at the dealership where we purchased it for repair and was told today that Honda will cover the cost. However, the rear window for our vehicle is on back order (I wonder why). There was no warning just a loud instantaneous explosion and glass flying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597920July 1, 2024
POWER TRAIN
I have only had this vehicle for a few months. At that time I was not informed of a recall on this vehicle. The transmission gave out because there was confirmed contaminants on the end of the oil pan drain plug. That the Honda dealership confirmed themselves. With the findings the extinction should apply to my vehicle however they are denying my claim. This was the recall Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first. If the PCM software was previously updated in service bulletin 21-046, Product Update: 2016-20 HR-V Software Update and CVT Inspection, the warranty extension applies, since the CVT primary drive belt is now a OBD-monitored part due to the addition of DTC P271E
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597959July 1, 2024
POWER TRAIN
The contact owns a 2017 Honda CR-V. The contact stated that while driving at approximately 55 MPH, several unknown warning lights illuminated. The contact was able to pull the vehicle to the side of the road; however, the vehicle lost motive power, stalled, and was not able to be restarted. The vehicle was towed to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The contact stated that the failure was related to an unknown recall that was previously serviced on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597967July 1, 2024
STEERING
While being driven the steering locked up. It could not be turned. It caused an accident of hitting a parked car. This caused the 2017 HR-V to be totaled. The steering was back to normal after the event.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda HR-V