Honda HR-V Complaints

1,878 consumer complaints on file.

#11631585December 19, 2024
UNKNOWN OR OTHER
THERE IS A KNOWN PROBLEM WITH THE TRANSMISSIONS FOR THE 2016 -2020 HONDA HRV THERE IS A SERVICE BULLETIN THAT THE WARRNTY IS EXTENDED DO TO THIS PROBLEM AND AT THE TIME THERE WAS NO RECALL DESPITE THE EXTENSION OF THIS WARRNTY THE WARRNTY COMPANY REFUSED MY CLAIM FOR SAID ISSUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631625December 19, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several undisclosed dealers were contacted and confirmed that the parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631550December 19, 2024
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631447December 18, 2024
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Honda Sensing camera in my Honda 2019 HRV malfunctioned while driving and no longer gives me the safety features of Honda Sensing. The camera does not hold a long life span it seems and Honda is not willing to help with the replacement. I think it is unfair and unsafe to allow customers to operate and use a car where the safety features will just out of nowhere disengage risking my life and my families life. The vehicle was brought into the dealership and the cost for replacement is incredibly large.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631486December 18, 2024
UNKNOWN OR OTHER
Spontaneous and catastrophic explosion of back window
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631312December 17, 2024
STEERING
I've called American Honda's Customer Support, along with my local dealer in Arlington, VA, (Safford Brown), where I purchased the vehicle, numerous times since early November. Each time I call, I am simply told that the parts for the repair are not available and they don't know when they will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631202December 17, 2024
STEERING
The contact owns a 2025 Honda HR-V. The contact stated while driving at approximately 25 MPH, there was an abnormal sound before the vehicle stalled. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The dealer informed the contact that someone would call the next day; however, the contact was still awaiting a response from the dealer. The vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 4,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630956December 16, 2024
ELECTRICAL SYSTEM
Gauge which indicates fuel and other information goes totally blank. When driving, no idea when fuel will run out. Initially, gauge would flicker, now it goes blank. Started about 2 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630679December 14, 2024
VISIBILITY/WIPER
My rearview window just exploded and broke while parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630609December 13, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630496December 13, 2024
SEAT BELTS
The contact owns a 2024 Honda HR-V. The contact stated that the front driver’s side seat belt was locking without depressing the brake pedal. The contact had to unlock the seat belt by removing the tongue from the buckle to retract and reset for normal functionality. The vehicle was taken to the dealer who diagnosed that the seat belt failed and needed to be replaced. The seat belt was replaced. The failure was persistent. The front passenger’s side seat belt had experienced the same failure. The manufacturer was made aware of the failure and opened a case. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630093December 11, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda HR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630244December 11, 2024
UNKNOWN OR OTHER
Rear window shattered for no apparent reason (no contact, no impact). Cold temperatures (30F), in Ohio near winter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630202December 11, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630192December 11, 2024
STEERING
The contact's spouse owns a 2024 Honda HR-V. The contact's spouse stated that while driving at an undisclosed speed during rainy weather conditions, the contact's spouse fully collided with another pick-up vehicle. The contact stated that the air bags were deployed during the incident. The contact spouse suffered unknown injuries and received multiple operations due to the incident. A police report was filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. After the incident occurred the contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was not made aware of the failure The failure mileage was unknown. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11630162December 11, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629903December 10, 2024
FUEL/PROPULSION SYSTEM
I received several recall notices for the fuel pump impeller. I understand that there are no parts available to fix the vehicles’s faulty issue. However, all notices indicate a safety risk of crash or injury. I just received another notice and I can see that this recall was first reported in December of 2023. I feel that I am at risk, based on the information provided on the recall notices. Is there a limitation on the amount of time that it takes The dealership to make the necessary repairs? One year seems excessive, when a safety issue has been identified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629966December 10, 2024
POWER TRAIN
Early Continuous Variable Transmission belt failure at 92,000 miles on a 2017 Honda HR-V. The extended warranty for this failure only extends to 7 years after purchase or 150,000 miles, whichever comes first. The vehicle has been inspected by a Honda Dealership and they have indicated that the car is not drivable and the transmission needs to be replaced for $8,500. There were no warning signs or lights. The vehicle has been regularly serviced at a Honda dealership without any missed service. My vehicle is outside the 7 year mark by 3 months and 1 day. I have concern that this is a significant safety issue and may warrant a recall given that the problem is known in early Honda HR-V models. There should have been an offer sent out to owners for a FREE inspection prior to the extended warrant expiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629959December 10, 2024
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? - According to the Honda technician metal particles came out when draining the transmission fluid How was your safety or the safety of others put at risk? Witha failing transmission putting myself and others at risk without knowing Has the problem been reproduced or confirmed by a dealer or independent service center? Yes by Honda dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629775December 9, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Faulty front camera sensor resulted in all ADAS systems to not work. (Auto braking, auto high beams, lane keeping, adaptive cruise control). Forums have shown that this is an issue across platforms of the HRV, and happens at different mileage of vehicle. Mine happened at around 70k miles. Repair is $1800-$2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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