Honda Element Complaints

1,283 consumer complaints on file.

#10704949April 10, 2015
ELECTRICAL SYSTEM
BATTERY DIES AFTER 10 TO 12 HOURS OF NOT USING CAR, ON 3RD BATTERY IN 3 YEARS, BATTERY IS DRAINED DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704961April 10, 2015
AIR BAGS
AIR BAG WARNING LIGHT TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702609March 30, 2015
AIR BAGS
2004 HONDA ELEMENT. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG PROBLEMS. *SMD THE CONSUMER STATED THE PASSENGER AND DRIVER AIR BAG MODULES WERE REPLACED. HOWEVER, THE CORRECTIONS WOULDN'T BE EFFECTIVE, UNLESS THE SRS MODULE WAS REPLACED AT A COST OF $ 718.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702685March 30, 2015
AIR BAGS
I AM FOLLOWING UP ON MY RECENT REPLACEMENT OF THE RECALLED DRIVER'S SIDE AIR BAG. WORRIED THAT THE SAME PROBLEM COULD EXIST ON THE PASSENGER SIDE, I HAVE CONTACTED HONDA TO INQUIRE IF THE PASSENGER SIDE AIRBAG IS SIMILAR TO THE RECALLED ITEM AND ALSO IN NEED OF REPLACEMENT. HONDA HAS TOLD ME THAT THE PASSENGER SIDE AIR BAG IS A TAKATA BRAND BUT A DIFFERENT MODEL. UPON RESEARCH ON YOUR SITE, I FOUND THAT HONDA ELEMENT YEARS 2003-2004 HAVE HAD A RECALL FOR A SIMILAR DESIGN AND VINTAGE AIR BAG UNDER NHTSA CAMPAIGN 14V700000. THIS RECALL IS FOLLOWING THE SAME DECISION MAKING PROCESS THAT HAS LED TO THE LARGER DRIVER SIDE RECALL. RATHER THAN WAIT FOR SIMILAR EVENTS TO OCCUR, WOULDN'T IT BE PRUDENT TO REPLACE PASSENGER SIDE AIR BAG IN MY VEHICLE NOW INSTEAD OF WAITING FOR THE REPORT OF INJURIES IN BOTH HIGH HUMIDITY AND MORE NORTHERN SITES? AS THESE VEHICLES AGE, THEY HAVE MORE EXPOSURE TO HIGH TEMPERATURE AND HUMIDITY WEATHER AND WILL VERY LIKELY HAVE SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702400March 29, 2015
AIR BAGS
HONDA HAS FAILED TO FIX THE TWO OPEN RECALLS ON MY VEHICLE. I HAVE CONTACTED THE DEALER MULTIPLE TIMES FOR REPAIR AND HAVE BEEN TOLD THAT THE PARTS WERE NOT AVAILABLE. I INITIALLY CONTACTED THE DEALER IN EARLY JANUARY AND WAS TOLD IT WOULD BE A FEW WEEKS UNTIL PARTS WERE AVAILABLE. I THEN CALLED IN FEBRUARY AND WAS TOLD IT WOULD BE MID-MARCH. AGAIN THE PARTS WERE NOT AVAILABLE. IT HAS NOW BEEN NEARLY 3 MONTHS SINCE INITIAL CONTACT AND THE TWO RECALLS HAVE NOT BEEN CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701209March 23, 2015
TIRES, TIRES:SIDEWALL
RE: TIRES MICHELIN XCX/APT 215/70 R16 DOT HNXO EKFX 4405 WHEN PUTTING AIR IN MY TIRES ON 3/21/2015 I FOUND ALL FOUR TIRE SIDEWALLS HAD A LOT OF CRACKS (ONE INCH AND BIGGER) PLUS A LOT OF OTHER TIRE FAILURE PROBLEMS. THESE WERE NOT NOTICE BY HONDA DEALER GARAGE ON TIRE ROTATION THAT WAS PERFORMED WITHIN THE LAST SIX MONTHS. NEITHER HAD I NOTICE THIS SINCE THAT ROTATION, THE TIRE TREAD ON THESE TIRES ARE STILL GOOD. I AM AWARE THAT THERE WERE NO RECALL AND THESE TIRES HAVE "EXPIRED" SO TO SPEAK. MY CONCERN IS THAT MICHELIN TIRES HAD NOT WARNED ME OF THIS POSSIBLE PROBLEM PUTTING MY FAMILY, MYSELF AND OTHERS ON THE ROAD IN DANGER. I WANT MICHELIN TO REPLACE THOSE TIRES. ANYONE ELSE HAVING THESE TIRES SHOULD BE TOLD. I HAVE PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694612March 16, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT THE SEAT BELT LOCK FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692998March 9, 2015
ELECTRICAL SYSTEM, POWER TRAIN
HEAVY SNOW CONDITIONS (CT FEB. 6, 2015) CAR TRANSMISSION LIGHT APPEARED, PULLED OVER, READ MANUAL WHICH INSTRUCTED DRIVER TO PROCEED MODERATELY, WITHOUT RAPID ACCELERATION, TO EITHER A SERVICE GARAGE OR SAFE PLACE. DROVE HOME (4.5 MILES) BUT DRIVE IS STEEP. SOME WHEEL SLIPPAGE THEN CAR STALLED AND WOULD NOT START. TOWED FEBRUARY 6 TO CHAMPAGNE MOTORS OF MANSFIELD, CT. RESEARCHED PROBLEM ON LINE AND DISCOVERED A RECALL FOR TCM THAT WAS NOT PERFORMED ON CAR. CHAMPAGNE COULD NOT DO REPAIRS AND CAR ENDED UP AT HONDA OF MANCHESTER,CT. AFTER 4 WEEKS CALLED HONDA TO MENTION THE RECALL (NHTSA # 11V-395) AND SERVICE CLERK SAID THEIR REPAIRS HAD NOTHING TO DO WITH THE PROBLEM UNLESS I WAS SHIFTING FROM D-N-R TO ROCK THE CAR IN SNOW. I SAID I WAS IN DRIVE UP A HILL, SLIPPED, SHIFTED TO N THEN R TO BACK UP, THEN D, AND IT FAILED. DEALER NEVER CHECKED FOR OPEN RECALLS WHEN CAR (BOUGHT USED) WAS PURCHASED. NOT SURE IF THEY ARE REQUIRED TO BY LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690202February 24, 2015
AIR BAGS
THIS VEHICLE WAS MAKING A LEFT TURN INTO A NEIGHBORHOOD WHEN IT COLLIDED WITH AN ONCOMING VEHICLE WHICH WAS TRAVELING APPROXIMATELY 45 MPH. THE IMPACT WAS FRONT DRIVER'S SIDE TO FRONT DRIVER'S SIDE. THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY WHICH RESULTED IN THE DRIVER LOSING CONSCIOUSNESS AND SUFFERING A CONCUSSION. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10667992February 12, 2015
AIR BAGS
2004 HONDA ELEMENT. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG RECALL. *SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682450February 10, 2015
AIR BAGS
I VISITED THE RECALL WEB SITE AFTER HEARING ABOUT THE AIRBAG CONCERNS WITH MY VEHICLE. I THEN MADE AN APPOINTMENT AND HAD MY DRIVERS AIRBAG/BECAUSE OF A RECALL, REPLACED ON NOV 26, 2014. I REQUESTED A VEHICLE FOR THE DAY SINCE THE RECALL IS NOT A PERSONAL PROBLEM BUT A PROBLEM OF THE MANUFACTURE. I WAS DENIED A DAY USE CAR. I WAS TOLD THAT DAY THAT THE PASSENGERS AIRBAG WAS ON BACKORDER, I HAVE SINCE CONTACTED THE DEALER WHO DID NOT RETURN MY CALL. I THEN WENT TO THE DEALER WEB SITE AN E-MAILED THEM MY CONCERNS. SOMEONE DID CALL ME AND STATED THAT THE AIRBAGS WERE ON BACKORDER. I AM VERY CONCERNED THAT IT IS TAKING SO LONG TO GET MY PASSENGERS AIRBAGS REPLACED. I AM ALSO CONCERNED THAT THE LOCAL DEALER DOES NOT RETURN PHONE CALLS. LOCAL DEALER IS HONDA OF FORT MYERS FL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682290February 9, 2015
AIR BAGS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2003 HONDA ELEMENT AIRBAG. *SMD THE CONSUMER WOULD LIKE TO HAVE A LOANER VEHICLE, DUE TO THE FACT, THE RECALL FIX WILL TAKE THREE HOURS TO COMPLETE. THE CONSUMER WAS INFORMED THE PART NEEDED TO BE ORDERED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682019February 8, 2015
AIR BAGS
CALLED LOCAL HONDA DEALER TO SCHEDULE AIRBAG REPLACEMENT BASED ON MOST RECENT RECALL. DEALER CONFIRMED THAT THEY DID NOT HAVE THE PARTS IN STOCK AND WILL FOLLOW UP SHORTLY. I WAITED SEVERAL MONTHS - SEND ANOTHER REQUEST FOR A STATUS UPDATE ON WHEN THE AIRBAG WOULD BE REPLACED - STILL NO RESPONSE AT ALL. I HAVE THE CHAT TRANSCRIPT FROM THE INITIAL CALL ON OCTOBER 21, 2014 PROVIDED BY THE DEALER. PLEASE LET ME KNOW IF YOU WANT A COPY OF THIS TRANSCRIPT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681274February 4, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS NOT WORKING PROPERLY, READS LOW BY AT LEAST 20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680685February 2, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA ELEMENT. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE CONTACT SUSTAINED AN UNKNOWN INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ONE YEAR LATER, THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). THE FAILURE MILEAGE WAS 145,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10679524January 28, 2015
LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE DOOR LOCK TUMBLERS SEIZED MY KEY WHEN I TRIED TO UNLOCK THE CAR. THEY KEY WAS STUCK MIDWAY - I COULD NOT REMOVE THE KEY NOR TURN IT EITHER WAY. SINCE THE KEY WAS CAUGHT IN THE LOCK, THE KEY FOB WOULD NOT OPEN THE PASSENGER'S DOOR OR REAR LATCH. I WAS LOCKED OUT OF THE CAR WITH MY LITTLE GIRL TRAPPED INSIDE. AFTER A POP-A-LOCK VISIT, I WAS ABLE TO GET MY SPARE KEY TO DRIVE THE VEHICLE, BUT I STILL HAD THE ORIGINAL KEY STUCK IN THE DOOR LOCK. I DROVE TO HONDA SERVICE CENTER; THEY WERE UNABLE TO REMOVE THE KEY ALSO. THEY SAID I WOULD HAVE TO PAY $450 TO HAVE THE LOCK TUMBLER REPLACED. I ASKED THEM IF THEY WOULD REMOVE THE DOOR PANEL BECAUSE THE KEY IN THE DOOR WAS A THEFT ISSUE. THEY SAID I WOULD HAVE TO PAY $112.50 FOR THEM TO REMOVE THE PANEL. WHEN I ASKED IF THEY WOULD REMOVE THE PANEL FOR FREE SO I COULD TRY TO REMOVE THE KEY, THEY REFUSED, CITING LIABILITY ISSUES. THE SERVICE CENTER IS ONLY WILLING TO HELP WHEN PAID ASTRONOMICAL RATES LIKE $112.50 TO REMOVE A DOOR PANEL (WITHOUT BEING ASKED TO PUT IT BACK ON) AND $450 TO REPLACE A $40 PART THAT IS MALFUNCTIONING. I HAVE NEVER HEARD ANY OTHER CAR MANUFACTURERS' CARS SEIZING A KEY IN THE DOOR LOCK EVER IN MY LIFE! WE COULD HAVE BEEN IN GREAT DANGER IF WE HAD BEEN IN A REMOTE AREA OF IF IT HAD BEEN NIGHTTIME. HONDA CUSTOMER SERVICE REFUSES TO FIX MY PROBLEM BECAUSE THERE IS NO RECALL, DESPITE THE PROBLEMS OF OTHERS. EVEN WHEN I ASKED THAT THE REPAIR BE DONE AS "GOODWILL' THE REPRESENTATIVE REFUSED TO CONSIDER. POOR QUALITY WORKMANSHIP ON DOOR LOCKS -- SOMETHING AS INEXPENSIVE AND LOW TECH AS A LOCK, YET SO CRITICAL TO SAFETY AND THEFT -- REFLECTS POORLY ON HONDA AND DRAWS INTO QUESTION THEIR REPUTATION FOR QUALITY. THAT HONDA REFUSES TO STAND BY THEIR WORK WHEN THEIR POOR QUALITY ENDANGERS DRIVERS AND PASSENGERS, DEMONSTRATES THEIR DISREGARD OF HUMAN BEINGS SAFETY. PROFIT OVER PEOPLE IS HONDA'S MOTTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679252January 27, 2015
STEERING
I FIRST HEARD A METALLIC RUMBLING SOUND, THE STEERING FELT UNEVEN. AFTER ONE LOUDER "CLUNK" THE POWER STEERING WENT OUT AND I HAD TO USE ALL MY STRENGTH TO CONTROL THE CAR IN A LOW-SPEED TURN. IF MY WIFE HAD BEEN DRIVING, SHE WOULD HAVE GONE INTO THE DITCH. WHEN I OPENED THE HOOD I SAW THAT THE PULLEY FOR THE POWER STEERING (WHICH I LATER LEARNED ALSO CONTROLLED THE WATER PUMP AND THE ALTERNATOR) HAD COME COMPLETELY OFF AND WAS LYING IN THE ENGINE COMPARTMENT. THE BELT THAT SHOULD HAVE BEEN ATTACHED TO IT WAS ALSO SITTING THERE, UNATTACHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678362January 22, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN A GRAVEL ROAD AND THE GAUGE NEEDLES ON BOTH THE SPEEDOMETER AND TACHOMETER FELL OFF. WE WERE USING THE VEHICLE IN ACCORDANCE WITH HOW IT WAS DESIGNED TO BE USED. WE WERE FORCED TO FINISH OUR TRIP WITHOUT KNOWING OUR SPEED OR RPMS (A MAJOR SAFETY HAZARD). THE HONDA DEALER SAYS THE ENTIRE INSTRUMENT CLUSTER MUST BE REPLACED IN ORDER FOR THE GAUGES TO DISPLAY ACCURATE INFORMATION AGAIN. THIS IS OBVIOUSLY A MAJOR DESIGN FLAW BY HONDA WHICH HAS SERIOUS SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672392January 14, 2015
ELECTRICAL SYSTEM
WE PURCHASED OUR ELEMENT IN 2011. IN 09/13, WHILE DRIVING THIS VEHICLE, WE HIT A SLIGHT BUMP IN THE ROAD AND ALL OF THE GAUGES POPPED OFF OF THE INSTRUMENT CLUSTER. WE TOOK THE VEHICLE INTO THE LOCAL HONDA DEALER WHO GAVE US A BID OF $1,000.00 TO REPLACE THE INSTRUMENT CLUSTER. WE CHOOSE INSTEAD TO REPAIR THE CLUSTER. SINCE THE REPAIR, NONE OF THE GAUGES ON THE INSTRUMENT CLUSTER HAVE READ APPROPRIATELY. AT THAT TIME, NO MENTION WAS MADE THAT THIS WAS AN ISSUE WITH THIS PARTICULAR VEHICLE AND YEAR. APPROX. ONE YEAR LATER IN 11/14, THE GAUGES ON THE INSTRUMENT CLUSTER AGAIN POPPED OFF WHILE PULLING INTO A PARKING LOT. MY HUSBAND DID SOME RESEARCH AND WE LEARNED THAT IN 2008, HONDA DID A SAFETY RECALL REGARDING THE 2007 ELEMENT AND THE INSTRUMENT CLUSTER. APPARENTLY, HONDA IS WAS VERY MUCH AWARE THAT THIS WAS AN ISSUE AND THAT THERE WERE PROBLEMS WITH THE DESIGN. HONDA PURPOSELY CHOOSE TO DO A SAFETY RECALL SO THAT THEY WOULD NOT HAVE TO BE LIABLE AFTER 2010. WE CONTACTED AMERICAN HONDA IN DECEMBER AND A REPRESENTATIVE ADMITTED THAT THERE WAS A PRODUCT UPDATE ON THIS PARTICULAR VEHICLE AND A SAFETY RECALL BACK IN 2008; HOWEVER, THIS RECALL HAD EXPIRED. I FILED A COMPLAINT AND WAS SENT TO CONSUMER PRODUCTS. A REPRESENTATIVE TOOK OUR INFORMATION AND AGREED TO RESEARCH OUR ISSUE. WE ALSO CONTACTED THE LOCAL HONDA DEALER, REGARDING THIS ISSUE AND ALTHOUGH THEY WERE UNDERSTANDING, THERE WAS NOTHING THAT THEY COULD DO TO HELP US. ONE WEEK LATER, AMERICAN HONDA CONTACTED US AND TOLD US THAT THEY BEST THEY COULD DO WAS TO HONOR THE BID OF $1,000.00 AND THAT THIS WAS A DEAL SINCE THE COST NOW TO FIX THE PROBLEM WAS $1,300.00. WE FEEL THAT THIS IS A SAFETY ISSUE AND THAT HONDA SHOULD BE FORCED TO TAKE RESPONSIBILITY AND REPAIR THIS DEFECTIVE PART. WE HAVE LEARNED THAT THERE ARE NUMEROUS COMPLAINTS, COMMENTS AND CONCERNS ON THE INTERNET REGARDING THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670037January 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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