Honda Civic Complaints (2007)

1,270 consumer complaints on file.

#10326846April 21, 2010
POWER TRAIN
I GOT A NEW HONDA CIVIC EX 2007 SEDAN AND PERFORMING ALL THE REGULAR NEEDED MAINTENANCE AND WHEEL ROTATION. AFTER DRIVING 20,000 MILES, I FELT SHAKING AND VIBRATION OF THE CAR WITH LOTS OF NOISE COMING OUT OF THE CAR. I BROUGHT MY CAR TO HONDA DEALER; THE TECHNICIAN CHECKED AND INFORMED ME THAT, THE WHEEL CUPS ARE UNEVENLY WORN DUE TO THE DEFECTIVE WHEEL CONTROL ARM AND IMPROPER WHEEL ALIGNMENT. DEALER SAID HE FIXED THE WHEEL ALIGNMENT AND REPLACED THE DEFECTIVE WHEEL CONTROL BUT MENTIONED THAT THE NOISE WILL CONTINUE TILL THE WHEELS WEAR EVENLY (APPROXIMATELY 2MONTHS). I DROVE AGAIN FOR FOUR MONTHS WITH THAT NOISE AND VIBRATIONS, I DIDN'T SEE ANY CHANGE AND IN FACT THE NOISE HAS BEEN INCREASED. I BROUGHT THE CAR AGAIN TO DEALER AND TECHNICIAN VERIFIED AND SAID, I NEED TO REPLACE ALL 4 TIRES IN ORDER TO GET RIDE OF THAT ISSUE. I FILED A COMPLIANT TO HONDA CUSTOMER SERVICE CLAIMING THAT, THE WHEELS HAS BEEN PREMATURE WEAR OF TIRES DUE TO THE DEFECTIVE WHEEL CONTROL ARM FROM THE MANUFACTURE. THEY TOOK WEEK TIME AND INFORMED ME THAT, THE TIRES WERE NOT COVERED MY HONDA WARRANTY AND THEY COULD NOT HELP ON THIS. I ARGUED WITH THE MANAGER WHO HANDLED THE CASE, THE LIFE OF THE TIRES WAS REDUCED TO HALF BECAUSE OF THE DEFECTIVE PART FROM THE CAR,..NO USE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325108April 12, 2010
SUSPENSION:REAR
I AM ON MY 4TH SET OF TIRES FOR 2007 HONDA CIVIC EX. ROTATED REGULARLY, SERVICED CAR AT DEALERSHIP, ONLY 52,000 MILES. ONLINE RESEARCH SHOWS DEFECT WITH REAR UPPER CONTROL ARM. HONDA SERVICE BULLETIN 08-001 SHOWS HONDA WAS AWARE OF THE ISSUE WITH PREMATURE AND UNEVEN TIRE WEAR. THERE SHOULD HAVE BEEN A RECALL AS THIS A SAFETY ISSUE. INITIALLY I WAS NOT AWARE I WAS DRIVING ON BALD TIRES UNTIL THE CAR DIDN'T PASS INSPECTION. I DISCOVERED PROBLEM ONLINE AND WENT TO DEALERSHIP. AFTER MAKING EXCUSES AND DENYING SCOPE OF PROBLEM SERVICE REP WAS SURPRISED WHEN I SHOWED HIM THE SERVICE BULLETIN. STATED CAR IS AFFECTED BUT OUT OF WARRANTY. I CALLED HONDA CORP AND AM WAITING FOR AN INVESTIGATOR TO RETURN CALL. HONDA WILL HAVE TO PAY. I WILL NOT PAY OUT OF POCKET FOR THIS. I WILL GO TO BBB OR STATE AG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324414April 8, 2010
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
MY HONDA CIVIC 2007 GOT OVERHEATED AFTER DRIVING ABOUT 7 MINUTES FROM HOME ON MY WAY TO WORK EARLY MORNING. NEVER SEEN ANY VISIBLE LEAKS ON THE DRIVEWAY. THE MAINTENANCE ON THE CAR IS ALWAYS UP TO DATE AND MOST OF THE TIME IS DONE BY THE DEALER WHERE I BOUGHT THE CAR FROM. AFTER I BROUGHT THE CAR TO THE DEALER TO BE DIAGNOSED, THE DEALER TOLD ME THAT THE CAR HAS POROUS LEAK ON THE ENGINE BLOCK CAUSED BY A DEFECT WHEN THE CASTING OF THE ENGINE TOOK PLACE AT HONDA'S MANUFACTURING PLANT. THIS POROUS LEAK CAUSED THE ENGINE BLOCK TO CRACK AND LOSE COOLANT AND EVENTUALLY OVERHEAT THE CAR. THE DEALER RECOMMENDED ME TO REPLACE THE WHOLE ENGINE. THE DEALER EVEN FAXED ME THE SERVICE BULLETIN FROM HONDA REGARDING THIS PARTICULAR PROBLEM. THE CAR CURRENTLY HAS ABOUT 90,000 MILES ON IT. SINCE THE CAR HAS PASSED THE WARRANTY PERIOD OF 60,000 MILES OR 3 YEARS WHICHEVER COMES FIRST, THE DEALER WOULD NOT COVER THE REPAIR AND ADVISED ME TO CALL AMERICAN HONDA. AFTER CALLING AMERICAN HONDA CUSTOMER SERVICE CENTER AND TELLING THEM ABOUT THE PROBLEM, THEY REFUSED TO REPLACE THE ENGINE AND INSISTED THAT IT WAS NOT CAUSED BY A DEFECTIVE ENGINE INSTEAD IT WAS TOTALLY MY FAULT FOR LETTING THE CAR OVERHEATED. I TRIED TO CALL HONDA CUSTOMER SERVICE ABOUT THREE TIMES WITH NO RESULTS WHATSOEVER. THEY KEPT SAYING THAT THERE IS NOTHING THEY CAN DO DUE TO HIGH MILEAGE THAT THE CAR HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324143April 7, 2010
VISIBILITY
WHILE TRYING TO PUT MY SUN VISOR DOWN I HEARD SOMETHING CRACK, AND AFTER THAT THE VISOR WILL NOT STAY CLOSED ANY MORE. IT ALSO HAPPENED ON THE PASSENGER SIDE 2 WEEKS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323772April 5, 2010
ENGINE AND ENGINE COOLING
ENGINE BLOCK CRACKS UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323588April 3, 2010
VISIBILITY
WHILE DRIVING MY 2007 HONDA CIVIC COUPE AT APPROXIMATELY 70 MPH ON HIGHWAY 67 SOUTH NEAR NEWPORT, AR, MY REAR WINDOW FLEW OFF THE CAR. LUCKILY, THERE WERE NO CARS BEHIND ME AT THE TIME. AFTER SOME QUICK RESEARCH, THERE WERE A NUMBER OF COMPLAINTS REGARDING THIS HAPPENING ON THE 2006 HONDA CIVIC COUPE. IT APPEARS THAT THERE IS LITTLE TO NO ADHESIVE WHERE THE REAR WINDOW USED TO BE. I TALKED TO HONDA AND THEY SAID THAT THEY WOULD NOT COVER THE COST TO REPLACE THE WINDOW BECAUSE MY CAR HAS 43K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323232March 31, 2010
EQUIPMENT
I WAS PULLING INTO A PARKING SPACE WHEN ALL OF THE SUDDEN THE CAR STARTED TO ACCELERATE. I WAS PUSHING AS HARD AS I COULD ON THE BREAKS AND THEY WEREN'T WORKING. I THEN RAN INTO A TREE AND IMMEDIATELY PUT THE CAR INTO PARK. I HAD TO TURN THE CAR OFF BECAUSE IT WAS SMOKING. I AM NOT SURE IF THE ENGINE WAS STILL RUNNING AFTER I HIT THE TREE OR NOT. I KNOW THAT MY FOOT WAS FIRMLY PLANTED ON THE BRAKE, CHECKED TO SEE WHERE MY FEET WERE AFTER HITTING THE TREE AND TURNING THE CAR OFF. I HAVE NEVER HAD THIS HAPPEN BEFORE IN MY CAR. IT ONLY HAS 34000 MILES. IT HAS HAD REGULAR MAINTENANCE SUCH AS OIL CHANGE AND THE TIRES WERE REPLACED AT 25,000 MILES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10323227March 31, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT OBSERVED WHILE DRIVING APPROXIMATELY 5 MPH, THE TEMPERATURE GAUGE READING WAS OVER THE HALF WAY POINT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE ENGINE WAS TURNED OFF. THERE WAS A COOLANT LEAK AND STEAM UNDERNEATH THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO A CRACKED ENGINE BLOCK. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 62,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322833March 30, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE DRIVERS SIDE SUN VISORS FRACTURED AND WOULD NOT STAY IN THE UPRIGHT POSITION, CAUSING OBSTRUCTION TO THE DRIVERS VIEW OF THE ROAD. THE SUN VISOR WAS REPAIRED BY THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER SHOULD ISSUE A RECALL DUE TO THE AMOUNT OF SUN VISOR COMPLAINTS REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322603March 29, 2010
POWER TRAIN:DRIVELINE
BOUGHT A 2007 HONDA CIVIC IN 2007. TOOK CAR IN FOR MAINTENANCE AT HONDA DEALERSHIP AND WAS ADVISED THAT I NEEDED NEW TIRES, AFTER LESS THAN A YEAR. I REPLACED THE TIRES AND THERE WAS A VIBRATING NOISE AND RUMBLE,. TOOK CAR BACK TO DEALERSHIP THEY SAID THAT BECAUSE I GOT NEW TIRES IT NEEDED AN ALIGNMENT AND THE NOISE WOULD STOP. NOISE NEVER DID STOP. REPLACED THE TIRES AGAIN ABOUT 6 MONTHS AGO OR LESS AND WAS ADVISED THAT WE NEEEDED STRUTS, WANTED A SECOND OPINION SO WE WENT TO THE HONDA DEALERSHIP AND THEY SAID THAT THE CONTROLS ARMS WERE BAD AND WE NEEDED NEW TIRES. THIS WAS A WEEK AGO. WE PURCHASED A $1000 EXTENDED WARRANTY WITH THE CAR. WE CALLED THE WARRANTY PEOPLE AFTER HAVING NO LUCK WITH HONDA OF HIGH POINT, NC. THE WARRANTY COMPNAY SAID THAT HONDA TOLD THEM THAT THEY MADE THE PARTS WRONG. THIS IS A MANUFACTURING DEFECT. EVEN IF WE ARE OUT OF OUR WARRANTY PERIOD THEY SHOULD STILL BE LIABLE BECAUSE THEY MADE THE PART WRONG IN THE BEGINING. HAD THEY ADVISED US OF THE PROBLEM OVER A YEAR AGO, WE WOULD NOT HAVE THIS PROBLEM. I AHVE BEEN READING SEVERAL BLOGS AND WE ARE NOT THE ONLY ONES HAVING THIS PROBLEM. HONDA REFUSES TO REPLACE THE PART. THIS SHOULD BE A MAJOR RECALL! I GUESS IF THE ARMS BREAK WHILE WE ARE RIDING DOWN THE HIGHWAY AND WE CRASH AND DIE, THEN HONDA WILL DO SOMETHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321874March 24, 2010
STEERING
LOST POWER STEERING WHILE DRIVING. HAD TO ATTEMPT TO PULL OVER . TURN OFF CAR TO RESET POWER STEERING. FOUND THIS IN THE MANUAL. TOOK CAR TO DEALER - THEY SAID THE BATTERY WAS FAILING AND IT WAS EFFECTING THE COMPUTER THAT RAN THE POWER STEERING. HAPPPENED ON 1/5/2010 AND AGAIN ON 3/19/2010 TOOK CAR TO DEALER AGAIN THEY SAID THAT THEY UNPLUGGED THE MODULES AND HOPE THAT FIXED THE PROBLEM. THEY WILL NOT REPLACE THE MODULES UNTIL THEY TRY THIS "FIX".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321641March 23, 2010
ELECTRICAL SYSTEM
THE 2007 HONDA CIVIC HYBRID BATTERY LOSES ITS ABILITY TO HOLD A CHARGE LEAVING THE VEHICLE WITHOUT THE ASSIST THAT SHOULD BE COMING FROM THE ELECTRIC MOTOR TO SUPPLEMENT THE GASOLINE ENGINE. IT CAN DROP ITS CHARGE AT ANY TIME AND IS DANGEROUS WHEN THE VEHICLE OPERATOR EXPECTS THE ASSIST SUCH AS FREEWAY MERGING AND THERE IS NO ASSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321655March 23, 2010
SERVICE BRAKES, HYDRAULIC
I AM NOT SURE IF THIS IS WHERE I SHOULD PUT THIS INFORMATION, BUT I HAVE A 2007 HONDA CIVIC WITH 31,000 MILES THAT THE DEALERSHIP STATES NEEDS NEW FRONT BRAKES. THEY TOLD ME RIGHT UP FRONT THAT THIS WAS COMMON IN THE CIVIC AND IF IT WAS AN ACCORD, IT WOULD BE REAR BRAKES. I HAVE DRIVEN CARS FOR OVER 45 YEARS, AND HAVE NEVER HAD A CAR THAT REQUIRES A BRAKE REPLACEMENT AT THIS LOW MILAGE. I BOUGHT THIS CAR BECAUSE THE CONSUMER RATINGS FOR RELIABILITY AND DEPENDABILITY WERE THE HIGHEST I COULD FIND. THEY DID NOT MENTION THIS ISSUE WITH THE BRAKES. I AM NOT SURE WHO TO CONTACT, BUT OTHER CONSUMERS WOULD SURELY LIIKE TO BE AWARE THIS IS A PROBLEM WITH THIS MODEL OF HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321050March 19, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE WEAR INDICATORS ON THE BRAKE PADS DID NOT INDICATE TO HER THAT SHE NEEDED TO CHANGE HER BRAKES, HOWEVER. SHE IS EXPERIENCING PROBLEMS WITH THE BRAKES . THE VEHICLE WAS TAKEN TO A MECHANIC AND SHE WAS INFORMED THAT THE BRAKE INDICATORS WERE NOT TOUCHED OR WORN TO SHOW THAT THERE IS A FAILURE WITH THE BRAKES. THE VEHICLE WAS ALSO TAKEN TO THE DEALER AND SHE WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE BRAKE INDICATORS. THE CONTACT'S MAIN ISSUE WAS THE BRAKE INDICATORS WERE NOT OPERATING PROPERLY. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320325March 16, 2010
SERVICE BRAKES, HYDRAULIC
FRONT BRAKE PADS REQUIRE REPLACEMENT EVERY 5K MILES OR SO SINCE THE CAR WAS NEW. HONDA REPLACED THEM THE FIRST TIME BUT HAS SINCE TOLD ME THAT I BRAKE TOO HARD AND THAT THERE IS NOTHING WRONG WITH THEIR DESIGN. I AM 50 YEARS OLD AND HAVE BEEN DRIVING FOR YEARS...NEVER HAD A PROBLEM LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319664March 15, 2010
SUSPENSION
TIRES SEVERELY WORN AND CUPPED, CAR HAS SERIOUS VIBRATION ASKED HONDA DEALER FOR A WHEEL ALIGNMENT THEY STATED THE PROBLEM WAS REAR CONTROL ARM SO THE HONDA DEALER REPLACED IT I HAD TO PAY 1/3, THE DEALER PAID 1/3 AND HONDA PAID 1/3 OR SO I WAS TOLD AFTER MUCH BICKERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319493March 14, 2010
STRUCTURE:BODY:TRUNK LID
WHEN I LOADED MY STUFF INTO THE TRUNK, THE TRUNK LID DIDN'T STAY AND FELL DOWN AND HIT MY UPPER ARM. THE ACCIDENT CAUSED BRUISE ON MY ARM. I'VE NOTICED THIS PROBLEM BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10318910March 11, 2010
ENGINE AND ENGINE COOLING:ENGINE
IN NOVEMBER 2009, I PURCHASED A USED 2007 HONDA CIVIC FROM A USED DEALERSHIP IN ALPHARETTA, GA. IT WAS PURCHASED AS IS SO I IMMEDIATELY TOOK IT TO VOYLES HONDA IN MARIETTA, GA FOR A TOTAL CHECK-UP. THE CAR WAS SERVICED AND GIVEN THE GREEN LIGHT. IT HAD 74,960 MILES ON IT AT THE TIME. ON MARCH 8, 2010, ON MY WAY BACK HOME FROM JACKSONVILLE, FL THE CAR STARTED TO DECELERATE QUICKLY. I WAS ON I95 NORTHBOUND WITH MY SON, AND IT WAS A VERY SCARY FEW MOMENTS FOR US. WE MANAGED TO PARK THE CAR ON THE EMERGENCY LANE. THE CAR WOULD NOT COME BACK ON. WHEN WE LOOKED UNDER THE HOOD, THERE WAS NO SMOKE BUT THERE WAS A FUNNY SMELL. MY SON TOOK THE DIPSTICK OUT OF THE ENGINE AND IT WAS MELTED! WE HAD TO HAVE THE CAR TOWED TO YULEE TO A LOCAL MECHANIC WHO SAID THE ENGINE WAS GONE. AFTER STAYING IN A LOCAL HOTEL FOR THE NIGHT, MY HUSBAND PICKED US UP ON MARCH 9. WHEN I GOT HOME I MADE ARRANGEMENTS TO HAVE THE CAR TOWED TO GRAINGER HONDA IN SAVANNAH. GRAINGER GETS THE CAR IN AND AFTER A $92.00 CHARGE FOR LOOKING AT IT, TELLS ME THAT THE ENGINE IS GONE AND THEY CAN GET ME A GREAT DEAL FOR $4,600.00 (A USED ENGINE WITH 19,000 MILES ON IT). WELL IN THE MEAN TIME, MY SON HAD BEEN RESEARCHING THIS PROBLEM ON LINE AND FOUND THAT THERE ARE MANY 2006-2007 HONDA CIVIC OWNERS HAVING THE SAME PROBLEM. HE FOUND HONDA SERVICE BULLETIN 08-044 WHICH STATES THERE IS A MECHANICAL DEFECT IN SOME OF THESE ENGINES. THE BULLETIN ALSO STATES THAT CUSTOMERS THAT ARE OUT OF WARRANTY WHEN THIS HAPPENS MAY BE ELIGIBLE FOR GOODWILL CONSIDERATION. I EXPLAINED SEVERAL EMPLOYEES OF GRAINGER HONDA BUT THEIR RESPONSE WAS THAT THEY WOULD NEED TO 'TAKE DOWN' THE ENGINE AT A TUNE OF ABOUT $500-$600. HE SAID THEY MIGHT BE WILLING TO PICK UP 25% OF THE COST. I TOLD HIM ABSOLUTELY NOT. I TOLD HIM THIS WAS A DEFECT THAT HONDA WAS VERY MUCH AWARE OF AND THAT HONDA SHOULD PAY FOR THE ENTIRE REPAIR. I ALSO CONTACTED HONDA OF AMERICA AND WAS TOLD THEY WOULD DO NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318223March 9, 2010
TIRES
TL*THE CONTACT OWNS A 2007 HONDA CIVIC SI. THE CONTACT REPLACED TWO SETS OF TIRES IN LESS THAN 14,000 MILES. A FRONT END ALIGNMENT HAS ALSO BEEN PERFORMED TWICE. THE MECHANIC STATED THAT THERE WAS A CALIBER PROBLEM ON THE REAR TIRES. THE FAILURE HAS CAUSED THE TIRES TO SHRED ON THE SIDE VERY QUICKLY. HONDA HAS ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED THAT WAY. A LOCAL DEALER CONFIRMED THAT THE DESIGN OF THE VEHICLE CAUSED THE FAILURE AND THAT THERE MUST BE A FLAW IN THE WAY THE VEHICLE WAS DRIVEN. THE TIRES HAVE SHREDDED EVERY 5000 MILES. HONDA INSIST THAT THE WHEEL BEARINGS WERE NOT RELATED TO THE FAILURE NOR IS THE FAILURE RELATED TO CAMPAIGN NUMBER 07V399000, SERVICE BRAKES, HYDRAULIC ANTILOCK WHEEL SPEED SENSOR. THE FAILURE MILEAGE WAS 6000 MILES AND THE CURRENT MILEAGE WAS 14000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317834March 8, 2010
VEHICLE SPEED CONTROL
I WAS PULLING INTO A PARKING SPACE (TURNING RIGHT INTO IT AND PARKING BETWEEN CARS), WAS ALMOST AT A FULL STOP, ABOUT TO STRAIGHTEN THE WHEELS AND PUT THE CAR IN PARK, WHEN THE ENGINE ACCELERATED TO FULL SPEED. IT JUMPED THE LITTLE CURB AT THE FRONT OF THE PARKING SPACE AND WENT THROUGH A SHOP WINDOW AT AN ANGLE, WEDGING IN THE DOORWAY. IT LEFT ACCELERATION MARKS ON THE SIDEWALK AFTER JUMPING THE CURB, AND THE WHEELS WERE STILL SPINNING IN THE DOORWAY UNTIL I TURNED THE CAR OFF. THE CAR WAS REPAIRED, THEN TOWED TO THE HONDA DEALERSHIP, WHERE IT WAS TESTED, BUT THEY WERE UNABLE TO REPRODUCE THE PROBLEM. I NEVER DROVE IT AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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