Honda Civic Complaints (1997)

373 consumer complaints on file.

#10156234April 10, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
1997 CIVIC DX SRS READINESS INDICATOR ILLUMINATED. *TS ***NAR*** THE VEHICLE WAS TAKEN TO THE DEALER. THE PROBLEM WAS DIAGNOSED A SRS CONTROL UNIT FAILURE. THE DEALER RESET THE SRS UNIT. A YEAR LATER THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TOT HE DEALER WHO INDICATED THAT THE SRS CONTROL UNIT NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153863March 27, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE SRS CONTROLLER FAILED AND NEEDS TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152040March 6, 2006
VEHICLE SPEED CONTROL
I AM CONTINUALLY EXPERIENCING THE ISSUE LISTED IN CAMPAIGN ID 99I002000 ON MY 1997 CIVIC. THE DEFECT REPORT INDICATES THAT 1997 CIVICS ARE COVERED. WHEN I CALL HONDA TO ARRANGE RESOLUTION OF DEFECT, THEY TELL ME ONLY 1996 CIVICS ARE COVERED. THIS IS FRUSTRATING CONSIDERING I AM EXPERIENCING THE ISSUE AND 99I002000 LISTS MY YEAR. I'M NERVOUS THAT THE ROUGHNESS OF THE ACCELERATOR PEDAL WILL CAUSE ME TO REAR-END SOMEONE EVENTUALLY. PLEASE CONVINCE HONDA THAT MY 1997 SHOULD BE COVERED. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151146February 24, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE SRS (AIRBAG) COMPUTER STOPPED WORKING ON MY 1997 HONDA CIVIC EX FOR NO REASON AND AFTER NO INCIDENT. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THIS MEANS THAT THE AIRBAGS MAY OR MAY NOT DEPLOY IN CASE OF A CRASH. THE COMPUTER PART NUMBER IS 77960-S04-N81. THE PRICE FOR THE PART ALONE IS $697 AND LABOR IS AN ADDITIONAL $150. I CONTACTED HONDA AND THEY OFFERED ME A 25% DISCOUNT BECAUSE I HAD MAINTENANCE PERFORMED BY THE DEALER. THEY TOLD ME THAT THEY COULD NOT OFFER ANY MORE SINCE RECORDS INDICATE THAT I ONLY OWN ONE HONDA AND BECAUSE THEY COULD ONLY SHOW ME GOING TO THE DEALER FOR THE PAST TWO YEARS FOR MAINTENANCE. I WAS TOLD THAT THERE WAS A LIMITED LIFETIME WARRANTY ON THE SEAT BELTS, BUT NOT THE AIRBAGS. THE CASE MANAGER (CAROLYN) TOLD ME THAT THEY DIDN'T EVEN HAVE TO OFFER ME THIS. WHEN ASKED WHY THE SEAT BELTS WERE COVERED AND NOT THE AIRBAGS (WHICH ARE AN IMPORTANT SAFETY FEATURE OF THE CAR AND REQUIRED BY FEDERAL LAW), SHE SAID THAT IT WAS A BUSINESS DECISION. SINCE HONDA SELLS SO MANY CIVICS AND SINCE THE CAR IS DURABLE ENOUGH TO BE DRIVEN FOR MANY MILES, I BELIEVE THAT THERE IS A SUBSTANTIAL SAFETY RISK TO MANY PEOPLE IF EVEN A SMALL FRACTION OF THESE COMPUTERS GO OUT. COMBINED WITH THE FACT THAT THE REPAIR IS A THIRD OF THE TRADE IN VALUE OF THE CAR AND HONDA'S UNWILLINGNESS TO ADEQUATELY REMEDY THIS PROBLEM, I BELIEVE THAT THIS IS AN IMPORTANT ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148798January 26, 2006
AIR BAGS
MY HONDA AUTOMOBILE REPAIR BUSINESS MENTIONED MINE WAS THE 2ND SECONDARY RESTRAINT SYSTEM (SRS) COMPUTER REPLACEMENT ON A 1997 HONDA. THEY HAD DONE THIS YEAR. THE SRS UNIT, MODEL 77960-S04-N81 FAILED AFTER 55,000 MILES, DISABLING MY AIR BAGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148588January 25, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE SLOWLY ACCELERATES WHILE APPLYING FIRM PRESSURE TO THE ACCELERATOR PEDAL AT VARIOUS SPEEDS. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER. THERE IS A SAFETY IMPROVEMENT CAMPAIGN, # 99I002000, REGARDING THE VEHICLE SPEED CONTROL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE CAMPAIGN DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146762January 3, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THE CONTACT STATED THE SRS LIGHT ILLUMINATED ON THE VEHICLE. THE DEALERSHIP RAN A DIAGNOSTIC TEST AND DETERMINED THE SRS FAILED. THE CONTACT WAS THE SECOND OWNER, BUT STATED THERE HAVE BEEN NO PRIOR ACCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140440October 21, 2005
AIR BAGS:FRONTAL, EQUIPMENT
(1) NORMAL DRIVING OF MY 1997 HONDA CIVIC 4 DOOR DX (2) THE SRS LIGHT IS NOW ILLUMINATED AND HAS STAYED ILLUMINATED FOR THE LAST YEAR - THIS MEANS MY AIRBAGS DON'T WORK. - DEALER CHECKED IT OUT ($90 CHARGE) AND SAID THAT MY SRS UNIT IS COMPLETELY DEAD AND CAN'T TELL ME WHY - CAR HAS NEVER BEEN WRECKED - NO PROBLEMS WITH IT OTHER THAN THIS DEFECT (PRETTY HUGE DEFECT). (3) I'VE LODGED A COUPLE OF COMPLAINTS AND NEVER HEARD ANYTHING BACK ON THEM. SEVERAL PEOPLE POST TO MESSAGE BOARDS WITH SAME PROBLEM - THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED - I CAN'T AFFORD TO BUY A NEW CAR AND AM CURRENTLY RIDING IN A DANGEROUS ONE BECAUSE OF DEFECTIVE EQUIPMENT. COST TO FIX THIS IS > $1000... PLEASE HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140124October 18, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I BROUGHT MY 1997 HONDA CIVIC IN FOR A RECURRING PROBLEM WHICH WAS COVERED UNDER AN WARRANTY ISSUED BY HONDA FOR RESETTING AN EMISSIONS PROBLEM IN 1997 CIVICS. THIS IS THE SEVENTH TIME I HAD TO HAVE THIS LIGHT RESET. THE WARRANTY WAS FOR UP TO 150K MILES. THIS TIME I HAD 152K MILES. I WAS TOLD FROM NOW ON I WOULD HAVE TO PAY A $85 DIAGNOSTIC FEE PLUS REPAIR. THIS IS UNFAIR AS THIS IS A RECURRING PROBLEM THAT HAS NOT BEEN CORRECTED. AS THIS OCCURS ON AVERAGE EVERY 12,000 MILES I COULD HAVE TO PAY THIS DIAGNOSTIC FEE OF $85 PLUS PARTS FOR A RECURRING PROBLEM THAT HAS NOT BEEN FIXED. NOTE THAT A COWORKER WHO HAS THE SAME CAR HAD BROUGHT THE CAR IN NINE TIMES. THIS DEALER REPLACED THE CATALYTIC CONVERTER ON HER CAR AND THE LIGHT HAS NOT COME BACK ON. WHEN I BROUGHT THE CAR IN FOR THE REPAIR ABOVE I WAS TOLD THAT HONDA WOULD NOT REPAIR THE CAR UNTIL ALL THE NON-HONDA PARTS IN THE AREA AFFECTED WERE REPLACED. THE TOTAL OF THESE PARTS WAS $227. THIS WOULD BE IN ADDITION TO THE $85 DIAGNOSTIC FEE. I WAS TOLD BY THE SERVICE MANAGER THAT THEY WOULD NOT EVEN LOOK AT THE CAR UNTIL THE NON-HONDA PARTS WERE REPLACED. I ASKED IF THEY COULD RESET THE ENGINE LIGHT AS THEY HAD IN THE PAST AND WAS TOLD NO. I ASKED FOR THE CAR BACK AND DID NOT REPLACE THE PARTS. I WAS CHARGED THE $85 DIAGNOSTIC FEE. THE LIGHT IS NOW OFF AND THE CAR RUNS FINE. I HAVE DRIVEN ANOTHER 6,000 MILES SINCE THAT TIME AND THE LIGHT HAS NOT COME BACK ON. THE OWNER'S MANUAL STATES THAT GENUINE HONDA PARTS ARE RECOMMENDED; IT DOES NOT SAY THEY ARE REQUIRED. THE OWNER'S MANUAL SHOULD STATE EXPLICITLY THAT THE USE OF HONDA ONLY PARTS IS REQUIRED OR DEALER MAY NOT SERVICE THE CAR. I FEEL THIS IS A VIOLATION OF MY RIGHT TO PATRONIZE A CERTIFIED SERVICE FACILITY. IF EXTENDED THIS TYPE OF POLICY COULD BE RUINOUS TO NON-DEALER SERVICE FACILITIES. I OPENED A CASE WITH AMERICAN HONDA AND THEY SAID THAT DEALERS ARE INDEPENDENTLY OWNED AND OPERATED AND THEY COULD DO NOTHING. THIS WHOLE POLICY EXPLOITS THE PUBLIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139261October 11, 2005
AIR BAGS:FRONTAL
DT: CONTACT OWNS A 1997 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 20 MPH APPLIED THE BRAKES AND THE DRIVER AND PASSENGER AIRBAGS DEPLOYED PRIOR TO AN IMPACT. THE DEPLOYMENT OF THE AIRBAGS CAUSED AN ACCIDENT BECAUSE THE DRIVER COULD NOT SEE THE VEHICLE IN FRONT OF HER. THIS VEHICLE HAD NOT BEEN IN ANY PREVIOUS ACCIDENTS. SHE PURCHASED THE VEHICLE FROM AN INDIVIDUAL OWNER, SO SHE DID NOT CONTACT A LOCAL SERVICE DEALER. THE MANUFACTURER STATED THAT THIS TYPE OF OCCURRENCE COULD NOT HAVE HAPPENED. THE CONSUMER NO LONGER OWNED THE VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139065October 7, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT STATED THAT BOTH FRONTAL AIRBAGS DEPLOYED WITHOUT CAUSE ON OCTOBER 2, 2005. THE DRIVER OF THE VEHICLE SUSTAINED MINOR INJURIES. THERE WERE NO ACCIDENTS. THE AIRBAG WARNING LIGHT CAME ON AFTER BOTH AIRBAGS DEPLOYED. THE VEHICLE HAD PREVIOUSLY BEEN IN AN ACCIDENT BEFORE HE PURCHASED IT. AND THE AIRBAGS DID NOT DEPLOY WHEN THE ACCIDENT OCCURRED. WHEN THE CONTACT TOOK THE VEHICLE TO DEALER FOR INSPECTION THEY COULD NOT FIND THE CAUSE OFR THE DEPLOYMENT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10138936October 6, 2005
VEHICLE SPEED CONTROL
MY NEWLY ACQUIRED 1997 HONDA CIVIC HAS A PROBLEM WITH THE GAS PEDAL. IT IS IMPOSSIBLE FOR ME TO SMOOTHLY ACCELERATE, THE PEDAL HAS A CHOPPY FEELING AND IS VERY JERKY AT SLOW SPEEDS. WHEN I GO TO PRESS ON THE PEDAL IT WONT MOVE AND THEN WHEN IT DOES MOVE IT MOVES TOO FAR. I LOOKED UP THE PROBLEM AND FOUND THERE WAS A RECALL FOR THE PROBLEM, HOWEVER THE DEALER I TALKED TO AND THE HONDA COMPANY STATED THAT MY CAR DID NOT QUALIFY. THE NHTSA CAMPAIGN NUMBER IS 99I002000. THE PROBLEM IS VERY DANGEROUS IN TRAFFIC, AND I HAVE NEARLY REAR ENDED PEOPLE ON NUMEROUS OCCASIONS. I HOPE THERE IS SOME WAY I CAN GET THIS PROBLEM FIXED. THE PROBLEM HAPPENS EVERY TIME I DRIVE THE CAR SO THE INCIDENT DATE I AM GOING TO PUT IS GENERALLY WHEN WE ACQUIRED THE CAR. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133804August 22, 2005
VEHICLE SPEED CONTROL:CABLES
A VEHICLE SPEED CONTROL RECALL (NHTSA CAMPAIGN ID NUMBER : 99I002000) RELATED TO MY VEHICLE IS POSTED ON THE NHTSA WEBSITE. I HAVE THE SPECIFIC PROBLEM DESCRIBED IN THIS RECALL. HOWEVER, BOTH THE HONDA DEALER AND MANUFACTURER SAID THEY DID NOT FIND SUCH A RECALL ON MY VEHICLE AND REFUSES TO PAY FOR THE FIX. MY VEHICLE MAKE, MODEL AND YEAR: MAKE : HONDA MODEL : CIVIC YEAR : 1997 THE POSTED RECALL MAKE, MODEL AND YEAR: MAKE : HONDA MODEL : CIVIC YEAR : 1997 THE NHTSA CAMPAIGN ID NUMBER IS 99I002000 I FEEL THE VEHICLE SPEED CONTROL RECALL POSES A RISK TO MY SAFETY AND I WOULD APPRECIATE IT IF NHTSA WOULD ASSIST ME IN GETTING THE ISSUE RESOLVED. THANK YOU FOR YOUR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121012May 16, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I RECENTLY PURCHASED A 1997 HONDA CIVIC FROM MY SISTER, WHO DID NOT REALIZE THAT THE SRS LIGHT BEING ON WAS A PROBLEM. IT HAS BEEN ON FOR THE LAST 4 YEARS (SINCE ABOUT 60K MILES). I AM LOOKING INTO HAVING IT REPLACED, BUT ACCORDING TO MY RESEARCH, HONDA DOES NOT KNOW HOW TO FIX IT. EVERYTHING THAT I HAVE READ ABOUT THIS PROBLEM INDICATES THAT IT IS A $400+ REPAIR AND THE REPAIR DOES NOT LAST. THEY HAVE BLAMED IT ON A MULTITUDE OF THINGS INCLUDING USING A CELL PHONE, A LOW BATTERY, AND A DEFECTIVE PART. THIS MAKES HONDA VEHICLES UNRELIABLE AND MORE IMPORTANTLY, UNSAFE. I HAVE READ ABOUT THIS PROBLEM ON MANY DIFFERENT MAKES AND MODELS OF HONDA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120763May 12, 2005
AIR BAGS:FRONTAL
DT: THE SRS LIGHT CAME ON AND TOOK TO DEALER, THEY PERFORMED DIAGNOSTIC TEST PULLED CODE 22 HIGH RESISTANCE IN PASSENGER AIRBAG. TECH SUGGESTED TO REPLACE PASSENGER AIR BAG AT COST $837.00. THE CONSUMER WENT NHTSA WED SITE AND THERE WAS A RECALL ON 1997 HONDA CIVIC. SPOKE TO MANUFACTURER, THEY SAID RECALL DID NOT APPLY TO THE VIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116905April 14, 2005
AIR BAGS
SRS LIGHT STAYS ON. AIRBAGS WONT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116923April 14, 2005
AIR BAGS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1- CAR HAS HAD PROBLEMS WITH SRS LIGHT FOR SEVERAL YEARS NOW 2- NUMBER OF THINGS DONE TO FIX AND STILL NOT FIXED - THIS IS A COMPLETELY STOCK VEHICLE FROM THE FACTORY- NO MOODS! THE DEALER SAYS WITH THE SRS LIGHT ON THE CAR ABSOLUTELY HAS NO AIRBAGS THAT WILL WORK. 3- CHANGED THE BATTERY, TOOK IT INTO A DEALER AND HE RESET IT, STILL NOT FIXED. DEALER SAYS THEY CAN'T DO ANYTHING ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115367March 17, 2005
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE LEFT AND RIGHT AIR BAGS WENT OFF INADVERTENTLY WHILE DRIVING. DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASHED INTO A SEWER DRAINAGE HOLE. DRIVER SUSTAINED MINOR INJURIES, AND WENT TO THE HOSPITAL ON HER OWN. THE VEHICLE WAS TOWED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114973March 11, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG WARNING LIGHT CAME ON WHILE DRIVING, RENDERING THE AIR BAGS INOPERATIVE IN THE EVENT OF A CRASH. DEALERSHIP INDICATED THAT THIS OCCURRED BECAUSE THE SRS UNIT FAILED. THE SRS UNIT NEEDED TO BE REPLACED.*AK *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108227January 29, 2005
STRUCTURE:BODY:TRUNK LID
MY 75-YEAR OLD MOTHER HAS A 1997 HONDA CIVIC EX. THE TRUNK LID IS CONSTANTLY FALLING FROM THE OPEN POSITION AND THIS EVENING CAUGHT HER RIGHT ACROSS THE BRIDGE OF HER NOSE, RESULTING IN A DEEP LACERATION. HONDAS ARE SO CHEAPLY MADE, THAT I SEE NO WAY OF ADJUSTING THE TRUNK LID. PERHAPS I WILL FILE A LAWSUIT!!*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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