Honda Civic Complaints (2009)

427 consumer complaints on file.

#10343503July 15, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT WHENEVER SHE APPLIED THE BRAKES WHILE DRIVING AT APPROXIMATELY 35 MPH OR LESS, THE VEHICLE WOULD DRIVE EXTREMELY ROUGH AS IF SHE WERE DRIVING ON AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR ROTORS AND CALIPERS WERE DAMAGED. THE REAR ROTORS WERE REPLACED AND THE REAR CALIPERS WERE CLEANED. APPROXIMATELY TEN DAYS LATER, THE CONTACT NOTICED THE REAR ROTORS WERE RUSTING. THE VEHICLE WAS NOT TAKEN IN TO BE EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 6,500 AND THE CURRENT MILEAGE WAS 6,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339819June 24, 2010
ELECTRICAL SYSTEM
1. THE CAR WOULD NOT TURN OVER WHEN YOU TURN THE KEY AFTER THE CAR HAD BEEN DRIVING FOR A WHILE. 2. CAME OUT ONE MORNING AND CAR WOULD NOT TURN OVER CALLED AAA AND DEALER, CHECKED THE BATTERY GREEN LIGHT WAS BRIGHT GOT CAR TO START AND WENT TO DEALER, 3. THEY SAID STARTER WAS BAD AND REPLACED WITH A NEW ONE UNDER WARRANTY. ABOUT 3 TO 4 WEEKS LATER PROBLEM CAME BACK AND WAS ABLE TO START CAR AND TOOK TO DEALER AGAIN AND THIS TIME THEY COULD NOT FIND ANY PROBLEM THEY JUST NOTED IT AND AWAITING FOR THE ISSUE TO HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339344June 21, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A ROCK CAME THROUGH THE GRILLE OF A 2009 HONDA CIVIC DAMAGING THE A/C CONDENSER. THE VEHICLE IS STILL UNDER WARRANTY BUT IT IS NOT COVERED BECAUSE THE ROCK CAUSED THE DAMAGE. ACCORDING TO THE DEALER THEY SEE THIS ALL THE TIME. A SIMPLE SEARCH ON THE INTERNET BRINGS UP LOTS OF LINKS FOR THIS EXACT PROBLEM FOR HONDA, AND VERY FEW FOR OTHER CAR MAKERS. APPARENTLY THEY CHANGED THE GRILLE DESIGN ON THE ODYSSEY TO LESSEN THE CHANCES OF A ROCKS COMING THROUGH THE GRILLS. TO ME IT APPEARS TO BE A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336441June 15, 2010
SERVICE BRAKES, HYDRAULIC
AT 17,000 MILE SERVICE ON MY 2009 HONDA CIVIC, FRONT BRAKES HAD TO BE REPLACED. FRONT RIGHT BRAKE WAS AT ZERO. I PAID TO HAVE NEW BRAKE PADS INSTALLED AND CALLED HONDA AMERICA FOR EXPLANATION AND REIMBURSEMENT. HONDA AMERICA REFUSES TO TAKE ANY RESPONSIBILITY. IT SAYS 17,00 MILES FALLS WITHIN NORMAL WEAR AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336234June 14, 2010
SERVICE BRAKES, HYDRAULIC
LOUD SOUND COMING FROM FRONT END, TOOK IT IN FOR WARRANTY REPAIR AND WAS TOLD BRAKES WERE WORN OUT AT 18,XXX MILES. I DRIVE MOSTLY HIGHWAY MILES AND I ARGUED THAT IT WAS TOO EARLY FOR THAT TO HAPPEN AND WAS TOLD IT DEPENDS ON THE DRIVER. I HAVE DRIVEN 5 CARS IN MY LIFE AND THE AVG BRAKE LIFE WAS 60-70,000 MILES. I AM VERY DISAPPOINTED I HAVE TO DO REPAIRS ON A 2009 CIVIC THAT I PURCHASED WITH 10 MILES ON IT. I CALLED AND COMPLAINED TO CORPORATE AND WAS GIVEN THE COMPANY LINE. NO HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334942June 7, 2010
TIRES
I PURCHASED A NEW 2009 HONDA CIVIC AND AT 12,000 THE TIRE BELTS HAVE SLIPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335044June 7, 2010
VEHICLE SPEED CONTROL
2009 HONDA CIVIC HYBRID WAS COMING TO A STOP IN TRAFFIC. THE IMA WENT FROM CHARGE TO ASSIST WHILE BRAKING (FOOT ON THE BRAKE PEDAL), LURCHING THE CAR FORWARD (TIRES LOCKED UP). SAME EVENT HAPPENED 5 MINUTES LATER. DROPPED OF AT DEALER THE NEXT DAY, BUT THEY HAVE NOT BEEN ABLE TO REPRODUCE THE SURGE. AMERICAN HONDA CALLED AND SAID THEY WILL NOT ADDRESS AN ISSUE IF THE DEALER CAN NOT REPRODUCE THE FAILURE. THEY ASK FOR THE CAR TO BE DRIVEN HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332189May 25, 2010
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED WHILE BRAKING TO COME TO A STOP AT A TRAFFIC LIGHT, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE SEAT BELT ABNORMALLY TIGHTENED, FORCING HER INTO THE SEAT. THE CONTACT WAS UNABLE TO LOOSEN THE SEAT BELT TO REMOVED IT FROM AROUND HER. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN INVOLVED IN A CRASH YET THE CONTACT STATED SHE IS THE ORIGINAL OWNER AND HAD NOT EXPERIENCED A CRASH IN THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED.THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 24,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330831May 17, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 1 MPH WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CRASHED INTO THE FRONT DOOR OF THE CONTACTS HOUSE. SHE SHIFTED INTO REVERSE BUT THE VEHICLE CONTINUED TO ACCELERATE, SPUN AROUND AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE AND SHIFT INTO PARK; THE RPMS INCREASED EXCESSIVELY; HOWEVER, A BYSTANDER HELPED HER TURN THE VEHICLE OFF. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10330597May 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WITHIN A MONTH OF PURCHASING A 2009 HONDA CIVIC IN NOVEMBER 2009, MY AC STOPPED WORKING. I TOOK MY CAR TO THE HONDA DEALERSHIP AND WAS TOLD THAT A ROCK HIT MY AC CONDENSER. I WAS TOLD THAT I WOULD HAVE TO PAY 700 DOLLARS TO FIX IT. WHILE DOING SOME RESEARCH, I FOUND OUT THAT THIS HAS HAPPENED TO PLENTY OF OTHER HONDA OWNERS. I WENT BACK TO THE DEALERSHIP AND TOLD THEM ABOUT THE PLENTY OF OTHER HONDA OWNERS WHO SUFFERED THE SAME PROBLEM. I WAS STILL TOLD THAT I WOULD HAVE TO PAY FOR IT. WHEN PLENTY OF PEOPLE HAVE SUFFERED THE SAME PROBLEM, THERE IS OBVIOUSLY A DESIGN FLAW AND WE SHOULD NOT BE PUNISHED FOR IT AND HAVE TO PAY 700 DOLLARS TO FIX IT. I HAVE BEEN TRYING TO FIX THIS FOR ABOUT A YEAR AND A HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329431May 9, 2010
SERVICE BRAKES, HYDRAULIC
2009 HONDA CIVIC WAS IN FOR 15,854 OIL CHANGE (NEW CAR) END TECHNICIAN REPORTED BRAKES WERE WEARING ON 2 FRONT BRAKES AND WOULD PROBABLY NEED REPLACEMENT AT 20,000 MILES OR SOONER. SQUEALING NOISE AT TIMES WHEN BRAKES APPLIED. THIS IS TOO SOON FOR BRAKES TO BE REPLACED AND HAVE PROBLEMS ON A NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329602May 7, 2010
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
2009 HONDA CIVIC HYBRID. CONSUMER REQUESTS IMMEDIATE REPLACEMENT OF A DEFECTIVE BATTERY PACK. *TGW THE CONSUMER STATED THE (IMA) INTEGRATED MOTOR ASSIST LIGHT ILLUMINATED. THE DIAGNOSIS INDICATED A BATTERY CONDITION MONITOR MODULE INTERMITTENT MALFUNCTION. THE LIGHT ILLUMINATED AGAIN TWO MONTHS LATER. ALTHOUGH, EACH VISIT RESULTED IN ELECTRICAL REPAIRS WITH SPECIFIC CODE REVIEWS, RECALIBRATIONS, CLEARANCE AND RESETTING, THE UNDERLYING CONDITION STILL HAS NOT BEEN RESOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324204April 7, 2010
POWER TRAIN
CHECK ENGINE AND CHECK IMA LIGHT ILLUMINATED. IMA BATTERY DROPPED TO LOWEST POWER LEVEL. BATTERY LEVEL STAYED LOW AND BOTH LIGHTS REMAINED ON 2 DAYS. DEALER PERFORMED AN UPDATE TO IMA FIRMWARE AND LIGHTS WENT OFF HOWEVER BATTERY PERFORMS RECALL CHECK AT LEAST TWICE DAILY. MPG HAVE DROPPED 6 MPG IN THE WEEK FOLLOWING THE CHECK IMA ERROR. DEALER NOW STATES THERE IS NO ISSUE. I STILL HAVE NO ASSIST POWER FROM BATTERY AND VEHICLE IS IN CONSTANT CHARGE MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323556April 2, 2010
UNKNOWN OR OTHER, TIRES
SEVERE AND RECURRENT PULLING OF MY 2009 HONDA CIVIC HYBRID REQUIRING THREE (3) SETS OF NEW TIRES IN LESS THAN 6 MONTHS AND 16,000 MILES. MY VEHICLE HAS BEEN TAKEN TO MY LOCAL HONDA DEALERSHIP MULTIPLE TIMES TO ADDRESS THIS CONCERN. IT IS ONLY A MATTER OF TIME BEFORE THE PULLING RESULTS IN AN ACCIDENT INVOLVING MYSELF AND/OR MY WIFE WITH CHILD. HONDA HAS NOT BEEN ABLE TO IDENTIFY THE ROOT OF THE PULLING PROBLEM. EFFORTS HAVE INVOLVED CREATING A FORMAL CASE WITH AMERICAN HONDA. IN ADDITION TO MY LOCAL HONDA DEALERSHIP, BOTH THE DISTRICT PARTS AND SERVICE MANAGER AND CASE MANAGER SUPERVISOR HAVE BEEN CONSULTED. ADDITIONALLY, I HAVE WRITTEN TWO (2) LETTERS DIRECTLY TO MR. TETSUO IWAMURA, THE PRESIDENT AND CEO OF AMERICAN HONDA NOTIFYING HIM OF MY CONCERNS. I AM REALLY IN NEED OF ANY SUPPORT NHTSA CAN PROVIDE IN RESOLVING THIS SAFETY ISSUE. PRESENTLY, I DRIVE IN EXCESS OF ONE-HUNDRED (100) MILES DAILY. AND, MY WIFE AND I PURCHASED THIS VEHICLE WITH THE INTENT OF HER USING THIS AS THE FAMILY VEHICLE IN THE NOT TO DISTANT FUTURE. THIS PULLING IS VERY UNSAFE AND AT THIS POINT I WOULD NOT EVEN BE ABLE TO SELL IT. HONDA IS STONEWALLING ME. WE REALLY NEED YOUR HELP. THE LETTERS I HAVE WRITTEN TO MR. IWAMURA, WHICH I AM WILLING TO PROVIDE NHTSA COPIES, SAY IT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322873March 30, 2010
SUSPENSION
I PURCHASED A 2009 HONDA CIVIC SEDAN AND IT START TO SHAKE AT HIGHWAY SPEEDS I HAVE ADVISED HONDA OF THIS AND ALSO THE DEALER. I ADVISED THEM THAT IT CANT BE THE TIRES SINCE IT HAD THE PROBLEM SINCE NEW. THEY SAID IT WAS THE TIRES THAT ARE WORN I ADVISED THEM IT CANT CAUSE IT HAD THIS PROBLEM SINCE IT WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322083March 25, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 HONDA CIVIC HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH. THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD WITH NO POWER RESPONSE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUFFERED SLIGHT BACK PAIN. A POLICE REPORT WAS FILED FOR THE INCIDENT. AN AUTHORIZED DEALER A WAS NOTIFIED OF THE MALFUNCTION. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10321746March 24, 2010
AIR BAGS:SIDE/WINDOW
THE DRIVER'S SIDE AIRBAG DEPLOYED WHILE DRIVING ABOUT FIVE MILES PER HOUR IN DOWNTOWN PHILADELPHIA. NO IMPACT HAPPENED, NO POTHOLE WAS HIT. THE HONDA PLACE WHERE I LEASE THE CAR IS BLAMING IT ON A 4 INCH SQUARE PIECE OF ASPHALT STUCK SOMEWHERE UNDER THE CAR. THAT DID NOT HAPPEN WHEN THE AIRBAG DEPOLYED. MY INSURANCE COMPANY HAS FILED A CLAIM AND WILL EXAMINE THE CAR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10321172March 20, 2010
SERVICE BRAKES, ELECTRIC
WHEN HITTING A SMALL POTHOLE, OR EVEN A SMALL BUMP IN THE ROAD, AND THE BRAKES AT THE SAME TIME, THE CAR WILL LURCH FORWARD SEVERAL FEET, AND THE BRAKES SEEMS WEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317940March 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
I DRIVE A 2009 HONDA CIVIC LX 5 SPEED AUTOMATIC TRANSMISSION TWO PROBLEMS NEED TO BE ADDRESSED AND THE DEALERSHIP SAYS THEY ARE COMPLETELY NORMAL, AND I KNOW THEY ARE NOT NORMAL. PROBLEM 1: TRANSMISSION: WHEN COMING TO A STOP, USUALLY UNDER 10MPH THE TRANSMISSION SHIFTS VERY HARD INTO FIRST GEAR. SO HARD THAT IT SHIFTS HARD AND I HAVE MY FOOT ON THE BRAKE PEDAL THE CAR WANTS TO LAUNCH ME A LITTLE FURTHER.TWICE NOW I HAVE ALMOST HIT SOMEBODY BECAUSE WHEN IT SHIFTS HARD INTO FIRST IT WANTS TO KEEP GOING, I HAVE TO SOMETIMES PULL EMERGENCY BRAKE TO MAKE SURE I DON'T HIT ANYBODY. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT DOES IT SCARES ME. SECOND PROBLEM: BRAKES: THE BRAKES IN THIS CAR ARE HORRIBLE EVEN WITH MY FOOT COMPLETELY DOWN THE CAR STILL HAS A HARD TIME SLOWING DOWN AND AGAIN I SEEM TO HAVE TO RELY ON THE EMERGENCY BRAKE TO HELP ME STOP. I HAVE A 4 YEAR OLD SON I BOUGHT THIS CAR BECAUSE IT WAS RATED SAFE, BUT I'M TERRIFIED TO TAKE HIM ANYWHERE BECAUSE I DON'T KNOW IF I CAN STOP OR NOT. I TALK TO THE DEALERSHIP AND THEY SAY BOTH PROBLEMS ARE COMPLETELY NORMAL. ITS BRAND NEW WITH ONLY 5500 MILES ON IT SO I KNOW THIS ISN'T NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318005March 9, 2010
ELECTRICAL SYSTEM
I HAVE OWNED A 2009 HONDA CIVIC HYBRID SINCE 12/8/08 AND HAVE HAD NUMEROUS PROBLEMS WITH THE BATTERY AND THE HYBRID SYSTEM. ON OCTOBER 5, 2009, AS I WAS ENTERING AN ON-RAMP IN ARLINGTON, VA, THE IMA SYSTEM COMPLETELY FAILED AND THE REGULAR INTERNAL COMBUSTIBLE ENGINE (ICE) REVVED TO OVER 4500 RPM TO PROVIDE POWER ON THE ON-RAMP DUE TO THERE BEING NO IMA ASSISTANCE. WITHOUT THE HYBRID POWER ASSIST, I WAS NEARLY HIT BY OTHER TRAFFIC. AT THAT TIME, THE IMA WARNING LIGHT AND CHECK ENGINE LIGHT ILLUMINATED. I BROUGHT THE VEHICLE TO OURISMAN AND THEY SPENT SEVERAL DAYS GETTING A NEW IMA BATTERY SYSTEM ORDERED AND INSTALLED, CLAIMING THERE WAS A BAD CELL IN THE 10-MONTH OLD IMA BATTERY. IN NOV AND DEC 09, I DISCOVERED THE CAR BATTERY DEAD TWICE IN THE GARAGE. ON THE NIGHT OF FEBRUARY 13, 2010, THE ELECTRICAL SYSTEM (BATTERY AND HYBRID DRIVE) FAILED ON A BUSY STREET OFF OF MILITARY RD, NW. THE CAR WAS BACKING OUT OF A DRIVEWAY INTO THE ROAD WHEN IT COMPLETELY DIED. AS THERE WAS NO POWER FOR HAZARD LIGHTS, I PERSONALLY DIRECTED TRAFFIC AROUND THE DEAD CAR UNTIL I COULD GET A JUMP. AFTER A BATTERY JUMP, I TRIED TO CHARGE THE BATTERY FOR A TIME, BUT WHEN I PUT THE CAR INTO REVERSE, THE CAR DIED AGAIN AND I HAD TO GET A SECOND JUMP. 15 MINUTES LATER, I DISCONNECTED THE CABLES AND DROVE TO OURISMAN HONDA IN BETHESDA, MD. ON THE WAY, THE VEHICLE ALMOST DIED TWICE BUT I WAS ABLE TO GET THE CAR TO OURISMAN HONDA. THEY REPLACED THE BATTERY, BUT A WEEK LATER ON FEBRUARY 23, 2010, THE CAR DIED AGAIN AND I WAS BARELY ABLE TO GET IT TO OURISMAN HONDA FOR SERVICE AGAIN. AFTER SEVERAL DAYS, THEY IDENTIFIED THE PROBLEM AS BEING WITH THE RELAY NEAR THE HYBRID SYSTEM. THE CAR STILL ACTS STRANGELY AND THEY HYBRID ASSIST DOES NOT WORK AS WELL AS IT USED TO. ACCELERATION IS NOT NORMAL, THE HYBRID ASSIST DOES NOT COME ON AT NORMAL TIMES, AND THERE ARE INCIDENTS OF ACCELERATION AND ENGINE REVVING WHEN I RELEASE THE GAS TO BRAKE BEFORE A STOP SIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Civic