Honda Civic Complaints (2009)

427 consumer complaints on file.

#10361287October 19, 2010
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRIC, STEERING
MY 2009 (AUTOMATIC) HONDA CIVIC EX SLIPPED INTO NEUTRAL FOUR DURING THE NIGHT. FOR THE FIRST THREE TIMES, THE DRIVER WOULD ALLOW THE RPM'S TO DROP CAUSING US TO SIT IN TRAFFIC FOR AN UNDEFINED PERIOD OF TIME BEFORE RETURNING THE CAR TO THE DRIVE POSITION. ON THE FOURTH TIME THIS HAPPENED, DRIVER AND I WERE IN A LARGE PARKING LOT MAKING A RIGHT TURN WITH A BUILDING ABOUT A FOOTBALL FIELD AWAY. ABOUT HALFWAY THROUGH THE TURN, THE CAR WAS PLACED BACK INTO DRIVE FROM NEUTRAL AND IT BEGAN TO DRIVE ITSELF. AS THE CAR ACCELERATED FASTER AND FASTER THE DRIVER TRIED TO SLAM ON THE BRAKES MANY TIMES WITHOUT THE PEDAL EVEN BUDGING OR THE CAR SLOWING DOWN IN THE SLIGHTEST WAY. WHEN WE TRIED TO TURN THE STEERING WHEEL IT LOCKED UP IN A STRAIGHT AWAY POSITION, CAUSING THE CAR TO HIT AT LEAST TWO LARGE CURBED MEDIANS AND GO AIRBORNE EACH TIME. DRIVER AND I BRACED OURSELVES AS THE BUILDING CAME CLOSER. WE THEN HIT THE THIRD AND FINAL CURB, THE CAR WENT AIRBORNE AGAIN SLAMMING INTO THE BUILDING AT ABOUT SIX FEET HIGH ON THE WALL. ALL AIRBAGS DEPLOYED, THE PASSENGER WINDOW SHATTERED AND WINDSHIELD CRACKED. IMMEDIATELY AFTER THE CRASH I PROCEEDED TO PLACE THE CAR INTO PARK WHEN THE SHIFTER ITSELF CAME OUT. THE CAR WAS STILL TRYING TO DRIVE ITSELF THROUGH THE BUILDING WHEN WE CRASHED. THE CIVIC WAS CONSIDERED TOTALED AND THE INSURANCE COMPANY IS FURTHER INVESTIGATING WHY THIS HAPPENED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10359469October 6, 2010
SERVICE BRAKES, HYDRAULIC
I WAS BACKING UP AND MY BRAKES FAILED. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357405September 24, 2010
VISIBILITY
VISOR STICKS AND SEAM IS BROKEN CAUSING VISIBILITY OBSTRUCTION DUE TO INABILITY TO MOVE VISOR. HAVE NOT HAD MY CAR 2 YEARS YET BUT BECAUSE I HAVE OVER 36,000 MILES IT'S NOT UNDER WARRANTY ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356215September 17, 2010
VISIBILITY
DEFECTIVE SUN VISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355240September 13, 2010
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL * THE CONTACT OWNS A 2009 HONDA CIVIC HYBRID. THE CONTACT STATED THAT THE ELECTRONIC MOTOR ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BATTERY WAS REPLACED AND THE SOFTWARE WAS UPDATED. THE CONTACT NOTICED AFTER REPAIRS THAT THE VEHICLE WOULD DRIVE SLUGGISH AND THERE WAS LIMITED ACCELERATION POWER. HE STATED THAT THE ELECTRONIC MOTOR ASSIST DID NOT ASSIST WITH THE ACCELERATION OF THE VEHICLE AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 11,962. UPDATED 12/08/10 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354542September 8, 2010
FUEL SYSTEM, GASOLINE
BOUGHT 2009 HONDA CIVIC WITH 5 MILES ON IT. HAVE HAD INTERMITTENT STARTING PROBLEMS WHERE THE CAR WILL NOT CRANK OVER OR "CATCH". BROUGHT IT TO DEALERS ATTENTION AND THEY HAD THE CAR IN FOR 2 DAYS TRYING TO FIGURE OUT THE PROBLEM. THEY WENT THROUGH THE CAR AND REPLACED "SOMETHING" BUT I WAS NOT TOLD WHAT IT WAS NOR WAS I GIVEN PAPER WORK. CAR SEEMED TO BE FINE FOR THE SUMMER. NOW THAT WEATHER IS COOLING OFF, CAR IS EXPERIENCING SAME INTERMITTENT STARTING PROBLEMS. CALL DEALER TO REPORT IT AGAIN AND WAS ASKED IF THE CAR HAD GAS IN IT.....SERIOUSLY? I RESPONDED YES AND THAT IT WAS THE 2 ND TIME IN 4 DAYS THAT IT WOULD NOT START, SEEMS TO BE AN ISSUE WHEN THE CAR SITS FOR MORE THAN 3 HOURS. CAR WILL NOT CRANK OVER AFTER SEVERAL ATTEMPTS. LAST INCIDENT LASTED MORE THAN 2 MINUTES OF TRYING TO START ENGINE. NO WARNING LIGHTS COME ON THE DASHBOARD AND IT IS NOT A BATTERY ISSUE. I HAVE YET TO HAVE THE DEALER CORRECT THIS ISSUE. I HAVE BEEN TOLD THAT MY KEY CHAIN WAS TOO HEAVY, THAT I SHOULD ONLY CRANK IT FOR MAX 15 SECONDS AND THEN WAIT AND TRY AGAIN, TURN KEY TO ACCESSORY AND WAIT A FEW SECONDS. I HAVE TAKEN OFF ALL "HEAVY" ITEMS OFF MY KEY CHAIN, CHANGED TO THE SPARE KEY AND YET NOTHING SEEMS TO RESOLVE. HAVE ALSO BEEN TOLD I HAVE BAD GAS IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354186September 7, 2010
VISIBILITY
SUN VISOR IN 2009 HONDA CIVIC HAS EXPLODED AND WILL NOT REMAIN IN EITHER UP OR DOWN POSITION. AS A RESULT, VISIBILITY IS IMPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353774September 3, 2010
SERVICE BRAKES, HYDRAULIC
MY 2009 HONDA CIVIC LX NEEDED TO HAVE THE FRONT BRAKE PADS REPLACED (WORN TO MINIMUM) AT 11K MILES AND NOW AGAIN AT 23K. NORMAL USAGE, PREVIOUS 5 VEHICLES SERVICED AT ~50K MILES UNDER SAME CONDITIONS. APPEARS TO BE DEFECT IN BRAKE PAD LIFE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353125August 31, 2010
STEERING
CLUNKING NOISE WHEN TURNING LEFT OR RIGHT AT ANY SPEED. DEALER FOUND 2 BOLTS THAT HOLD DOWN STEERING RACK WERE LOOSE, BOLTS WERE TORQUED DOWN. OTHER MEMBERS ON FORUMS THAT WERE VISITED EXPERIENCED SIMILAR ISSUES BUT CERTAIN DEALERS BLAME AFTERMARKET PARTS RESULTING IN THE NOISE. IF THESE BOLTS WERE TO FALL OUT POSSIBLE STEERING LOSS COULD RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351884August 26, 2010
STEERING
NEW VEHICLE STILL UNDER WARRANTY. 6-7-10 TOOK INTO SERVICE RE INTERMITTENT CREAKING WHEN TURNING STEERING WHEEL, ESPECIALLY WHEN BACKING UP. PROBLEM NOT IDENTIFIED. 6-23-10 PROBLEM CONTINUES, NOW CONSTANT WHEN GOING FORWARD AND BACKING UP WHEN TURNING WHEEL. LUBRICANT APPLIED TO STEERING COLUMN. 7-2-10 PROBLEM CONTINUES, SERVICE DEPARTMENT "HAD A CONFERENCE" WITH EXPERIENCED REPAIR EMPLOYEES. PROBLEM IDENTIFIED, PARTS ORDERED. 7-26-10 2 DAY REPAIR, "STEERING BOLTS NOT TORQUED CORRECTLY", RETORQUED 8-4-10 PROBLEM CONTINUES, CREAKING NOW LOUDER. LEFT CAR WITH THEM FOR 3 WEEKS WHILE ON VACATION. "BOTH FRONT DRIVESHAFTS BINDING", BOTH REPLACED. 8-24-10 RETURNED FROM VACATION, PROBLEM CONTINUES. THEY WANT ME TO TAKE CARE IN AGAIN FOR SIXTH ATTEMPT TO FIX. MAJOR CONCERN: DOES THIS NOISE INDICATE A SAFETY CONCERN? THEY REASSURE ME THAT IT ISN'T BUT ALSO STATE THAT THIS SAME PROBLEM HAS OCCURRED IN 5 OTHER CARS, SAME YEAR, SAME MODEL, "SOME WE COULDN'T FIX" DECISION TIME: RETURN THE CAR FOR ANOTHER ATTEMPT OR FILE THROUGH LEMON LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351841August 25, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. WHILE TRAVELING 20 MPH, THE CONTACT APPLIED THE BRAKES AND NOTICED AN ABNORMAL SQUEAKING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. UPDATED 11/19/10. *LJ THE DEALER STATED THE ROTORS WERE GLAZED AND OVERHEATED. THE BRAKE PADS WERE REPLACED AND THE ROTORS WERE RESURFACED. UPDATED 11/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349982August 17, 2010
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE FRONT LEFT TURN SIGNAL WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS ADVISED THAT A BULB COULD NOT BE INSTALLED INTO THE VEHICLE AND THERE WAS NOT A HOUSING UNIT FOR A BULB. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSIS. THE CONTACT STATED THAT HE DID NOT FEEL COMFORTABLE DRIVING THE VEHICLE WITHOUT A LEFT TURN SIGNAL BULB. THE VEHICLE AS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348634August 11, 2010
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC
WHILE BRAKING, THE CAR STARTS TO REGENERATE (CHARGE THE HYBRID BATTERY) AND THEN A SHORT BURST OF ASSIST (ELECTRICAL DRIVE FROM THE HYBRID BATTERY) WHILE MY FOOT IS ON THE BRAKE. THIS HAPPENS ABOUT TWICE A WEEK AND IS EXTREMELY DANGEROUS SINCE I SOMETIMES GET INTO STOP-AND-GO TRAFFIC. THIS MEANS THAT I COULD BE BRAKING AND THE CAR WILL ACCELERATE, POSSIBLY HITTING THE CAR IN FRONT OF MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348384August 10, 2010
SERVICE BRAKES, AIR
WHILE DRIVING A 2009 HYBRID HONDA CIVIC IN SMALL TOWN TRAFFIC, THE CAR IN FRONT OF ME BRAKED SUDDENLY. WHEN I DEPRESSED THE BRAKES IN THE HONDA, I GOT NO RESPONSE. THE BRAKES DID NOT ENGAGE. FORTUNATELY, I WAS DRIVING AT LOW SPEED (25-35 MPH) AND ENGAGED THE HAND BRAKE (EMERGENCIA), WHICH STOPPED THE CAR IN TIME TO PREVENT THE ACCIDENT. I TRIED TO USE THE CAR AS LITTLE AS POSSIBLE SINCE AND WILL TAKE IT IN FOR REPAIRS TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348354August 9, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER, POWER TRAIN, ENGINE AND ENGINE COOLING
I CURRENTLY AM THE LESSEE OF A 2009 HONDA CIVIC HYBRID STARTING THIS JANUARY, THE HYBRID BATTERY CHARGE LEVEL GOES FROM ALMOST FULL (8-10 OUT OF 10 BARS) TO VIRTUALLY ZERO (1 BAR) EVERY OTHER WEEK (THE TECHNICAL TERM FOR THIS IS A "RECALL" OR RECALIBRATING). THIS SUMMER, IT STARTED HAPPENING EVERY 3-4 DAYS, AND WHENEVER I HAD THE A/C ON. THEN, IT STARTED TO HAPPEN EVERY 100 MILES (WHICH MADE IT VERY PREDICTABLE). THE PROBLEM IS THAT WHEN IN THE 'RECALL' STATE, THE CAR IS ALMOST UNRESPONSIVE AND DOES NOT ACCELERATE MUCH, IF AT ALL. THIS POSES A SAFETY HAZARD ESPECIALLY WHEN MAKING LEFT TURNS WHEN THE ONCOMING TRAFFIC HAS A BLIND SPOT, OR IS COMING AROUND A CORNER. IT ALSO IMPACTS FUEL EFFICIENCY SUBSTANTIALLY. I HAVE SEEN ABOUT A 7 MILE-PER-GALLON DROP IN FUEL ECONOMY. I TOOK THE CAR TO THE DEALER WHO TOLD ME THAT THERE WERE NO CODES IN THE SYSTEM BUT THERE WERE 3 SOFTWARE UPDATES, SO THEY INSTALLED THOSE AND THAT IF I STILL HAD THE PROBLEM, TO COME BACK. I STILL HAVE THE PROBLEM SO I SCHEDULE THE APPOINTMENT AND I TAKE THE MECHANIC FOR A TEST DRIVE AND HE SEES THE CHARGE DROP RAPIDLY AND STATES THAT IT'S COMPLETELY NORMAL. I ARGUE THAT IS HAPPENS TOO OFTEN AND HE STILL SAYS "IT'S FINE." ABOUT 3 WEEKS LATER THE IMA LIGHT AND 'CHECK ENGINE' LIGHT COME ON. TURNS OUT, IT WAS A BLOWN FUSE (FOR THE A/C ELECTRIC DRIVE, FUSE #22) SO THEY REPLACE IT, AND TELL ME THAT THEY CHECKED THE CURRENT DRAW ON THE A/C JUST TO BE SAFE AND CLAIMED EVERYTHING WAS FINE. NOW, ABOUT 2 WEEKS LATER, EVERY TIME I START THE CAR IT DOES A RECALL. THIS IS BEYOND ANNOYING AND NOW I'M STARTING TO SEE DROPS OF ABOUT 10 MPG BECAUSE OF THIS PROBLEM, AS OPPOSED TO THE PREVIOUS 6 OR 7. I'M THINKING THAT HONDA KNOWS THAT THEIR NIMH BATTERY CELLS ARE PRONE TO PREMATURE FAILURE AND WILL NOT DO ANYTHING TO FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348358August 9, 2010
TIRES
PURCHASED A 2009 HONDA CIVIC EX COUPE IN AUGUST 2009. HAD ALL MAINTENANCE DONE AT DEALER AND ACCORDING TO THE MAINTENANCE MINDER. WHEN I TOOK MY CIVIC TO HAVE TIRES ROTATED AND OIL CHANGED TODAY, THEY STATED THAT IT NEEDED NEW TIRES. I ONLY HAVE 21200 MILES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347210August 4, 2010
SERVICE BRAKES, HYDRAULIC
HONDA CIVIC LX - 17,000 MILES. NOISE FROM FRONT WHEN BRAKING. DEALERSHIP SAID THAT FRONT BRAKES HAD TO BE COMPLETELY REPLACED (PADS AND ROTORS). REFUSED TO COVER UNDER WARRANTY CLAIMING THAT THIS WAS NORMAL WEAR. COMPLAINED TO AMERICAN HONDA AND WAS TOLD THAT THIS IS NOT UNDER WARRANTY AND CLEARLY DUE TO WEAR. THEY REFUSED TO COMMENT WHEN I ASKED HOW 17,000 MILES FOR NEW FRONT BRAKES COULD POSSIBLY BE CONSIDERED WEAR. MILES ARE ALL HIGHWAY DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346304July 30, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN A PARKING SPACE AND ATTEMPTED TO ENGAGE THE BRAKE PEDAL. SUDDENLY, HER FOOT WAS TRAPPED UNDERNEATH THE ACCELERATOR PEDAL CAUSING THE VEHICLE TO CRASH INTO A POLE. THE CONTACT STATED THAT THE MANUFACTURER INSTALLED THE ACCELERATOR PEDAL IN AN EXTREMELY HIGH ELEVATED POSITION FROM THE FLOOR WHICH WAS A SAFETY DEFECT. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE FRONT END OF THE VEHICLE WAS COMPLETELY DAMAGED. THE VEHICLE WAS TOWED TO AN AUTO COLLISION CENTER WITH THE REPAIR COST OF $5,196.34. THE FAILURE MILEAGE WAS APPROXIMATELY 5,700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10344860July 23, 2010
STEERING, SUSPENSION:FRONT
CREAKING NOISE FROM FRONT END WHILE TURNING WHEEL. FIRST TIME WAS FEBRUARY 2010. DEALER PERFORMED SERVICE BULLETIN. DID NOT WORK. THEY REPLACED BOTH FRONT STRUT ASSEMBLIES---PROBLEM SOLVED. JULY 2010 CREAKING IN STEERING IS BACK. BROUGHT IN TO DEALER AND TOLD BOTH STRUT ASSEMBLIES NEED TO BE REPLACED AGAIN. TWO WEEK BACK ORDER ON STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344002July 19, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE AIRBAG SENSOR LOCATED IN THE PASSENGER SEAT MADE THE AIRBAG WARNING LIGHT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED; HOWEVER, THE PARTS HAD TO BE ORDERED. THE CONTACT WAS INFORMED THAT IT WOULD TAKE APPROXIMATELY ONE AND A HALF WEEKS FOR THE PARTS TO ARRIVE FROM CALIFORNIA. THE CONTACT WAS ADVISED THAT HE WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. THE DEALER WAS ALSO INFORMED THAT IF THE SENSOR LIGHT WAS ILLUMINATED NONE OF THE AIR BAGS IN THE VEHICLE WOULD WORK IN THE EVENT OF A CRASH. THE CONTACT IS CONCERNED ABOUT THE SIGNIFICANT SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 30,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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