Honda Civic Complaints (2009)

427 consumer complaints on file.

#10453008March 26, 2012
SUSPENSION, TIRES
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE VEHICLE WAS EQUIPPED WITH BRIDGESTONE TURANZA EL400 TIRES, SIZE 205/55/R16. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND FELT A SEVERE VIBRATION ACCOMPANIED BY A WHINING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT BOTH THE REAR DRIVER AND PASSENGER TIRES WERE OUT OF ROUND AND EXHIBITED SIGNIFICANT CUPPING. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE DOT NUMBER WAS 0BT2 PM23208 UPDATED 05/08/12*LJ THE CONSUMER HAD ALL FOUR TIRES REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452518March 21, 2012
SUSPENSION
WE PURCHASED 2009 HONDA CIVIC LX NEW IN LATE 2009. BY JULY OF 2010 WE HAD TO REPLACE ALL 4 TIRES DUE TO EXCESSIVE WEAR (36K MILES). I REGULARLY ROTATED TIRES EVERY 7000K MILES. 3/20/12- I REPLACED ALL 4 TIRES AGAIN DUE TO SEVERE CUPPING ON BOTH REAR TIRES. HONDA DEALERSHIP STATES IT IS A CONTROL ARM ISSUE CAUSING TIRE DAMAGE BUT WOULD NOT PAY FOR PART OR LABOR. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE CORRECTED BY HONDA FOR FREE BEFORE SOMEONE GETS HURT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451906March 16, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE AIR BAGS DEPLOYED WITHOUT BEING INVOLVED IN A CRASH AND WITHOUT WARNING. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE IS 69,700. ..UPDATED 04/26/12 *BF THE CONSUMER CHECKED THE INJURED BOX. UPDATED 05/30/12
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10450259March 5, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE DRIVER SIDE REAR WINDOW DETACHED FROM THE DOOR.THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449772February 29, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN
HONDA CIVIC HYBRID HAS A PROBLEM WITH THE BATTERY THAT THE SYSTEM USES TO RUN THE INTEGRATED MOTOR ASSIST BETWEEN THE TRANSMISSION AND THE ENGINE TO ASSIST THE GAS ENGINE WHEN ACCELERATING. AS THE BATTERY DETERIORATES, IT DOES NOT CHARGE AS WELL, HOLD A CHARGE AND THEREFORE DOES NOT ASSIST AS WELL TO ACCELERATE, CAUSING A DANGEROUS SITUATION AT TIMES TO MERGE WITH TRAFFIC OR ACCELERATE FROM A STAND STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448489February 19, 2012
ENGINE AND ENGINE COOLING
MY 2009 HONDA CIVIC SI, BOUGHT NEW, HAS BEEN LEAKING OIL AFTER OIL CHANGE AND THE DEALERSHIP SERVICE DEPARTMENT CANNOT FIND WHY IT IS LEAKING EXCEPT THAT IT IS COMING FROM THE FILTER. I WAS CHARGED $100 FOR DIAGNOSTIC FEES THAT DID NOT FIND ANY OTHER FAULT BESIDES A 'LEAKING FILTER'. THE DEALERSHIP SIMPLY ASKED ME TO BRING THE CAR IN, CHANGE THE FILTER, AND CONTINUE THIS CYCLE UNTIL IT DOESN'T LEAK ANYMORE. THE FIRST INCIDENCE TOOK 4 VISITS. I JUST HAD ANOTHER SCHEDULED SERVICE AT A DIFFERENT DEALERSHIP, AND THE CAR IS LEAKING OIL HEAVILY IN MY DRIVEWAY AGAIN. MY CAR WAS NOT LEAKING OIL WHEN I BROUGHT IT IN FOR SERVICE. THE OIL IS COVERING MY SUSPENSION AND VARIOUS UNDERBODY COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447704February 12, 2012
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, POWER TRAIN, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
IMA BATTERY IS DEFECTIVE, WEARS OUT EARLIER THAN DESIGNED, CAUSES DANGEROUSLY SLOW EPISODES OF BEING ABLE TO ACCELERATE FROM A STAND STILL AND ACCELERATE TO MERGE WITH HIGHWAY SPEED TRAFFIC. GETS HORRIBLE FUEL MILEAGE, NO WHERE AS ADVERTISED, ESPECIALLY IN VERY HOT WEATHER. **03/01/2012 UPDATED BF THE CONSUMER STATED THE IMA BATTERY LIGHT ILLUMINATED. THE DEALER SUGGESTED A SOFTWARE UPGRADE UPDATE. WHEN THE CONSUMER TURNED THE VEHICLE OFF, AND BACK ON AGAIN, THE LIGHT DID NOT ILLUMINATE. UPDATED 03/16/12 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444800January 22, 2012
WHEELS
PROBLEM: LOW AND FLAT TIRES. I HAVE TO PUT AIR IN THE TIRES EVERY WEEK USUALLY BETWEEN 5-10 POUNDS. I HAVE 21,000 MILES NOW - AT 10,000 I REPLACED TWO OF THE MICHELIN TIRES WITH TWO GOODYEAR AND STILL HAVING THE SAME PROBLEM. MY DEALER SAYS THEY DON'T COVER TIRES - BUT THEY WON'T ENTERTAIN THE THEORY THAT MAYBE IT IS THE WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440770December 19, 2011
SUSPENSION, SUSPENSION:FRONT:MACPHERSON STRUT
HAVE HAD TO REPLACE FRONT STRUTS THREE TIMES SINCE PURCHASING THE CAR NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439673December 12, 2011
AIR BAGS
I WAS CURRENTLY IN AN ACCIDENT. I WAS DRIVING MY 2009 HONDA CIVIC 2 DOOR COUPE. THE ACCIDENT ACCRUED DUE TO WET ROAD CONDITIONS, WHICH CAUSED ME TO LOSE CONTROL AND 360 ON A HIGHWAY AND SLAM INTO AN EMBANKMENT AND ROLL OVER 4 TIMES. AS I WAS INJURED THANK GOD IT WAS NOT LIFE THREATENING, AS IT COULD OF BEEN. I WAS SURPRISED AFTER THE ACCIDENT THAT NONE OF MY AIR BAGS DEPLOYED. I DO UNDERSTAND THAT THERE ARE SENSORS ON THE CARS BUT EVERY ANGLE OF THE CAR HAD SOME TYPE OF IMPACT, SO, WHY ONLY TWO AIR BAGS DEPLOYED ON THE PASSENGER SIDE FRONT AND BACK WINDOW WHEN THERE WAS NO ONE IN THE PASSENGER SEAT. I WAS THE ONLY ONE IN THE CAR AND OF COURSE I WAS THE DRIVER IN THE DRIVER SEAT. MY CONCERN THAT SOMEONE IN THE FUTURE WILL NOT BE AS LUCKY AS ME AND GET SERIOUSLY HURT DUE TO A DEFECT WITH THE AIR BAGS AND SENSORS. IT MAKES ME THINK ABOUT HONDA AND THERE CARS AND I COULD NEVER GET BACK IN A HONDA AGAIN CAUSE NEXT TIME I MAY NOT BE SO LUCKY. I AM CONCERNED FOR HONDA DRIVERS AND WANTED TO MAKE A COMPLAINT ABOUT THE AIR BAGS THAT I BELIEVE TO HAVE A DEFECT THAT NEEDS TO BE CORRECTED FOR THE SAFETY AND WELL BEING OF OTHERS OUT THERE ON THE ROAD. I PURCHASED A HONDA CIVIC BECAUSE IT IS KNOW TO BE THE SAFEST CAR OUT THERE WITH ITS SAFETY FEATURES, BUT AFTER THE ACCIDENT I QUESTIONED THAT FACT. SO, I HOPE HONDA WILL CONSIDER TAKING A LOOK AT THIS AND CORRECT THE ISSUE FOR THE WELL BEING OF OTHER HONDA DRIVERS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10436802November 22, 2011
TIRES
CAR HAS 58,000K MILES ON IT AND REPLACING TIRES FOR THE 4TH TIME. THE CAR CONTINUES TO CAUSE PREMATURE WEAR ON TIRES EVEN WHEN CAR HAS A GOOD ALIGNMENT, TIRES ARE KEPT AT CORRECT AIR PRESSURE LEVEL AND ROTATED ON A REGULAR BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436428November 19, 2011
SUSPENSION
I NOTICED A NOISE COMING FROM THE REAR END OF THE VEHICLE SO I TOOK IT TO THE NEAREST HONDA DEALERSHIP. THE DEALERSHIP TOLD ME THAT THE REAR TIRES WERE SEVERELY CUPPED AND NEEDED TO BE REPLACED. THE ALSO RECOMMENDED A FOUR WHEEL ALIGNMENT. ALTHOUGH THE CAR IS STILL COVERED UNDER ITS 3 YEAR 36000 MILE WARRANTY, I HAD TO PAY $366 OUT OF POCKET TO HAVE THE REAR TIRES REPLACED AND THE ALIGNMENT DONE. WHEN I VIEWED THE ALIGNMENT REPORT ALL ADJUSTMENTS WERE WITHIN SPECIFIED RANGE PRIOR TO ANY ADJUSTMENT BEING MADE. I BELIEVE THERE IS EITHER A PROBLEM WITH THE GOODYEAR EAGLE RS-A TIRES THAT WERE PUT ON THIS CAR AT THE FACTORY OR THERE IS SOME OTHER UNDERLYING REAR SUSPENSION ISSUE THAT NEEDS TO BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433039October 27, 2011
STEERING
THERE ARE 2 COMPLAINTS ON HERE ALREADY ABOUT CREAKING STEERING WHEEL.. MY PROBLEMS ARE ALMOST EXACTLEY AS THEY HAVE DESCRIPED. WORD FOR WORD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432627October 24, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WAS OCCUPIED BUT IDLING WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE. THE SIDE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE SEVERELY INJURED AND WERE TRANSPORTED TO THE HOSPITAL. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP FOR REPAIRS. THE INSURANCE COMPANY WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000. UPDATED 11/29/11 *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10432425October 22, 2011
SERVICE BRAKES, HYDRAULIC
FRONT TIRES MAKE A LOUD GRINDING NOISE AND WEAR DOWN THE BRAKES ON BOTH SIDES OF THE VEHICLE. VERY DANGEROUS IF NOT TAKEN CARE OF. THIS PROBLEM HAS HAPPENED TO ALL HONDA VEHICLES FROM 2008 TO PRESENT. DEALERSHIPS ARE ALL SAYING IT IS NORMAL BUT THE SOUND THE CAR MAKES IS NOT. THE GRINDING CAN BE HEARD FROM INSIDE AND OUTSIDE THE CAR. THE GOVERNMENT SHOULD LOOK INTO THIS PROBLEM FOR THE AMERICAN PEOPLE SINCE HONDA IS NOT WILLING TO MAKE IT A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430262October 14, 2011
SERVICE BRAKES, HYDRAULIC
FRONT BRAKE PADS WORE OUT AT 23,000 MILES. PADS WORE UNEVENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428029September 30, 2011
WHEELS
REAR WHEEL BEARING NEEDED REPLACING - PASSENGER SIDE. NOW AT 68,000 MILES IT NEEDS TO BE REPLACED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425944September 18, 2011
SUSPENSION
DEFECTIVE REAR UPPER CONTROL ARMS OF OUR 2009 HONDA CIVIC CAUSED THE TIRES TO CUP SEVERELY, MAKING IT HARD TO HANDLE THE CAR, ESPECIALLY ON WET ROADS. ALL FOUR TIRES NEEDED TO BE REPLACED. IT IS SUCH A COMMON PROBLEM THAT, WITHOUT EVEN LOOKING AT THE CAR, AMERICAN HONDA AGREED TO PAY FOR TWO OF THE TIRES AND THE DEALERSHIP AGREED TO PAY FOR ONE, AFTER WE CALLED COMPLAINING OF THE PROBLEM. THEY DID NOT REPLACE THE CONTROL ARMS HOWEVER, AS THERE IS NO BETTER VERSION TO REPLACE THEM WITH. BECAUSE OF THAT, THE PROBLEM IS NOT SOLVED. THE NEW TIRES WILL ALSO WEAR UNEVENLY. UNLESS WE WERE TO PUT NEW TIRES ON EVERY SINGLE YEAR, IF NOT SOONER, WE WILL BE DRIVING ON DANGEROUS TIRES. WHAT HAPPENS WHEN THE WARRANTY IS UP? WILL DRIVERS PAY FOR FOUR NEW TIRES PER YEAR, OR BE UNSAFE ON THE ROAD BECAUSE THEY CAN'T AFFORD TO PAY FOR HONDA'S DEFECT? THE SAD THING IS WE DIDN'T LEARN THE FIRST TIME. WE OWNED A 2007 CIVIC WITH THE SAME PROBLEM. HONDA CHANGED THE CONTROL ARMS AND PAID FOR TWO OF THE TIRES AFTER 20,000 MILES, THEN WHEN IT HAPPENED AGAIN AT 35,000 MILES, WE TRADED THE CAR IN FOR THE 2009 MODEL, HOPING THE PROBLEM HAD BEEN SOLVED IN THE NEWER MODEL. FOOLISH US. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424809September 8, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:WIRING, STRUCTURE:BODY:TRUNK LID, SERVICE BRAKES, HYDRAULIC, TIRES
2009 HONDA CIVIC HYBRID. CONSUMER STATES AIR CONDITION FAILURE AND PROBLEM WITH INDICATOR LIGHTS *TGW THE DEALER INFORMED THE CONSUMER THAT RODENTS EATING ACORNS HAD DROPPED THE SHELLS INTO THE AIR CONDITIONER INTAKE. THE CONSUMER ALSO STATED THE PARK AND DRIVE LIGHT ILLUMINATED. THE PARK LIGHT WAS STEADY, WHILE THE DRIVE LIGHT BLINKED ON AND OFF. THE CONSUMER SHUT THE VEHICLE OFF. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY DETERMINED A RODENT HAD DAMAGED A CABLE. ALSO, THE TRUNK FAILED TO OPEN ON COMMAND, THE CONSUMER BELIEVED THE PROBLEM OCCURRED WHEN THE VEHICLE WAS DETAILED WHICH CAUSED THE PROTECTIVE GASKET TO LOSE ITS PROTECTIVE LUBRICANT. THE GASKET WAS LUBRICATED AND THE TRUNK LID NOW OPENS ON COMMAND. *JB THE CONSUMER STATED THE REAR BRAKES HAD TO BE REPLACED, THE TIRES WERE WORN AND NEEDED TO BE REPLACED. UPDATED 06/26/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424187September 7, 2011
ELECTRICAL SYSTEM
THE INTEGRATED MOTOR ASSIST (IMA) SYSTEM IN MY 2009 HONDA CIVIC HYBRID ERRATICALLY CHARGES AND DISCHARGES HYBRID BATTERY PACK, CAUSING SERIOUS DRIVABILITY ISSUES. THE PROBLEM FIRST DEVELOPED AT ABOUT 8000 MILES WHEN THE ORIGINAL HYBRID BATTERY PACK FAILED. REPLACEMENT OF THE HYBRID BATTERY PACK AND NUMEROUS ATTEMPTS TO RE-PROGRAM THE IMA CONTROL SOFTWARE HAVE NOT CORRECTED THE PROBLEM. IT HAS CONTINUED AND WORSENED THROUGH THE PRESENT MILEAGE OF ABOUT18000. ACCELERATION CONTINUES TO BE HESITANT, JERKY, AND EXTREMELY WEAK WITHOUT THE HYBRID SYSTEM OPERATING CORRECTLY. THE CAR IS DANGEROUS TO DRIVE ON THE INTERSTATE BECAUSE THE IMA SYSTEM MAY BE CHARGING A LOW HYBRID BATTERY EVEN WHEN ACCELERATION IS NEEDED. IN THOSE CIRCUMSTANCES THERE IS NO POWER AVAILABLE TO ACCELERATE THE CAR. THIS IS OPPOSITE OF THE WAY THE IMA SHOULD WORK. IN ADDITION, GAS MILEAGE HAS DROPPED FROM AN AVERAGE OF 43 MPG WHEN THE CAR WAS NEW TO AN AVERAGE OF 34 MPG. THE VEHICLE HAS BEEN INTO A HONDA DEALERSHIP 7 TIMES OVER 20 MONTHS FOR WORK ON THIS PROBLEM. THE HONDA SERVICE TECHNICIANS HAVE DESCRIBED THE CAR AS SCARY TO DRIVE AND STATED I'VE NEVER SEEN ONE DO THAT BEFORE?. AMERICAN HONDA CLAIMS THE CAR IS OPERATING AS DESIGNED AND WILL AUTHORIZE NO FURTHER WORK. WITH ITS POOR SERVICE HISTORY, HONDA DEALERS ARE NOT INTERESTED IN TAKING THE CAR IN ON TRADE, LEADING TO A SUBSTANTIAL LOSS OF VALUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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