Honda Civic Complaints (2009)

427 consumer complaints on file.

#10533638August 5, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE ABS LOCKED UPON ENGAGING THE BRAKE PEDAL. THERE WAS ALSO THE ILLUMINATION OF THE BRAKE WARNING INDICATOR.THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FAILURE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525136July 16, 2013
SERVICE BRAKES
UNEVEN WEAR ON THE BRAKES TO THE POINT THE LEFT SIDE OF THE CAR HAD VERY LOUD NOISE. STILL HAVE ORIGINAL TIRES ON THE VEHICLE WITH PROPER TREAD; CAR MAINTENANCE MAINTAINED. PAID $165.00 FOR NEW BENDIX BRAKES (HIGH QUALITY) AND ROTOR REPAIR. ONCE NOISE STARTED, BRAKE PAD WENT QUICKLY!!! THIS HAPPENED AGAIN ONLY 12,000 MILES LATER (JULY 2013). LEFT OUTER BRAKE PAD AT 10% WHILE INNER PAD OF LEFT TIRE AT 85%. RIGHT TIRE, BOTH PADS AT 90%. STILL SAME ORIGINAL TIRES WITH A LOT OF TREAD, CAR MAINTENANCE MAINTAINED. VERY LITTLE WEAR AND TEAR ON THE CAR AT ALL FOR OTHER AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525137July 16, 2013
SERVICE BRAKES
SECOND TIME BRAKE PAD WORN BADLY: FIRST TIME WAS JUST OVER 20,000 MILES ON THE CAR AS FILED IN MY COMPLAINT # 10525136. NOW JUST OVER A YEAR LATER AND ONLY 12,000 MILES MORE (32,700) I FIND MY LEFT FRONT OUTER BRAKE PAD IS WORN TO 10% WHILE THE INNER PAD IS AT 85%. RIGHT TIRE PADS AT BOTH AT 90%. NOISE STARTED ABRUPTLY TWO DAYS AGO SOUNDING HORRIBLE. HAVE TO SPEND NEARLY AN ADDITIONAL $200.00 FOR NEW PADS AGAIN. NOISE CONTINUES EVEN WHEN NOT BRAKING - LEADING ONE TO BELIEVE THERE IS NO RETRACTION OF THE PAD AGAINST THE ROTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523345July 5, 2013
SERVICE BRAKES
I PURCHASED THE VEHICLE AS CERTIFIED PRE-OWNED IN JUNE 2012 WITH 23834 MILES. IN NOVEMBER 2012 AT 33035 MILES THE FRONT BRAKE PADS NEEDED TO BE REPLACED AND THE LEFT FRONT ROTOR NEEDED TO BE RESURFACED. I FIGURED THE BRAKES HAD NEVER BEEN REPLACED SINCE I EXPECT APPROXIMATELY 30000 MILES OF USAGE FROM FRONT BRAKES. IN JULY 2013 AT 46216 MILES THE FRONT BRAKE PADS WERE REPLACED AGAIN. TO MY FRUSTRATION THE DEALERSHIP SAID NORMAL WEAR AND TEAR BUT I HAVE NEVER HEARD OF BRAKES ON A SMALL LIGHT CAR NEEDED TO BE REPLACED. I'VE HAD NUMEROUS PRIOR CARS THAT HAD BREAKS LAST LONGER THAN 13000 MILES. I HAVE SEEN NUMEROUS COMPLAINTS ON FORUMS AND EVEN A PENDING CLASS ACTION LAWSUIT OVER THIS SPECIFIC ISSUE. THIS SHOULD BE ADDRESSED AND IF NECESSARY A RECALL ISSUED SINCE EARLY BRAKE FAILURE IS A MAJOR SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521293June 23, 2013
SERVICE BRAKES
PARKING BRAKE FAILURE - PARKING BRAKE WAS FULLY ENGAGED WHEN THE CAR ROLLED BACKWARDS INTO A NEIGHBORING YARD STRIKING ANOTHER VEHICLE. POLICE AND OTHER WITNESSES INDICATE PARKING BRAKE WAS ENGAGED AT THE TIME THE VEHICLE CAME TO A STOP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10515998June 10, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE HEADLIGHTS FOGGED UP AND REDUCED VISIBILITY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE HEADLIGHT ASSEMBLIES WOULD HAVE TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 38,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515781June 8, 2013
SUSPENSION, TIRES
ROAD NOISE BECOMING LOUDER AND LOUDER ALONG WITH VIBRATIONS BEING TRANSMITTED INTO THE CABIN. CHECKING THE REAR TIRES, THE INNER 1 1/2" OF TREAD IS MUCH MORE WORN AND UNEVENLY SO THAN THE BALANCE OF THE TREAD. SAME PROBLEM AS I HAD ON A 2006 HONDA CIVIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512076May 15, 2013
SERVICE BRAKES
NOTICEABLE METALLIC SOUND COMING FROM FRONT LEFT SIDE WHEN DRIVING. DEALERSHIP SAYS THE INNER BRAKE PADS ARE WORN AWAY (DOWN TO THE WEAR INDICATORS), BUT THE OUTER BRAKE PADS STILL HAVE 50% LIFE AND THE ROTORS DO NOT APPEAR TO BE WARPED, CRACKED, OR WORN. CALIPERS AND PISTONS ARE ALSO FINE. DEALER CAN OFFER NO REASON WHY BRAKE PADS WORE OUT SO QUICKLY. NEARLY ALL MILEAGE IS HIGHWAY MILEAGE, SO THE DEALER'S EXPLANATION OF "DRIVING HABITS" AND "STOP AND GO TRAFFIC" DO NOT SEEM LIKELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509349April 23, 2013
SUSPENSION
RIGHT BUSHING ON SUSPENSION SYSTEM WAS BROKEN, WHICH IS NORMALLY SEEN IN OLDER VEHICLES WITH HIGHER MILEAGE. I BELIEVE THIS IS A DEFECT IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508906April 20, 2013
AIR BAGS
RAN OFF ROAD HIT THE MEDIAN HAD 4 YR OLD SON IN CAR AIR BAGS DID NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507075April 4, 2013
ELECTRICAL SYSTEM, ENGINE
AS WITH MOST OF THE COMPLAINTS ON THIS SITE, THE VEHICLE BATTERY HAD TO BE REPLACED AFTER THE IMA LIGHT CAME ON. IT HISTORICALLY FLICKERED ON AND OFF AND WE THOUGHT INITIALLY NOTHING OF IT. WE THEN DID SOME RESEARCH ONLINE ONLY TO FIND OUT THAT HONDA HAS IGNORED THE COMPLAINTS ABOUT THIS ISSUE, & INSTEAD HAVE HAD THEIR DEALERSHIPS DECIDE ON WHETHER TO REPLACE OR NOT. INITIALLY THE DEALERSHIP TOLD MY WIFE & I THAT IT WOULD COST $4.5K+ TO REPLACE THE BATTERY, BECAUSE IT WAS NO LONGER A WARRANTABLE ITEM. THERE WAS NO MENTION OF ANYTHING HONDA WAS DOING TO RECTIFY THIS ISSUE. AFTER I DID MY GENERAL ONLINE RESEARCH, THE DEALER MYSTERIOUSLY CAME BACK WITH THEIR OFFER TO PAY ALL BUT $450+ OF THE COST TO REPLACE THE BATTERY. BOTH MY WIFE AND I THOUGHT THIS WAS VERY UNUSUAL, ESPECIALLY KNOWING THE DEALER DOESN'T DO ANYTHING FOR FREE OR AT SUCH A GREAT DISCOUNT. AFTER FURTHER COMPLAINING AND KNOWING WE NEEDED A WORKING CAR, MY WIFE HAGGLED WITH THE DEALER DOWN TO $265 TO REPLACE A PART THAT WOULD HAVE COST $4.5K+. EVERYTHING ABOUT THIS WHOLE BATTERY REPLACEMENT SCREAMS 'FISHY', BUT WITH NO ACTION BY NHTSA TO ADDRESS A GROWING CHORUS OF PERSONS WHO OWN THE 2009 HYBRID, PEOPLE WILL ULTIMATELY PAY THE $4.5K IF THEY DON'T KNOW THAT HONDA MAY BE SILENTLY ADDRESSING THE ISSUE, BUT LEAVING IT UP TO THEIR DEALERS TO HAND OUT THE SOLUTION AT THEIR WHIM. THIS SHOULD BE COVERED @ 100% BY HONDA INCLUDING LABOR. THIS IS/WAS A DEFECTIVE ITEM FROM THE 2009 MODEL THAT SHOULD BE RECALLED, BUT SADLY IT WONT BE UNTIL SOMEONE GETS HURT. I SAY HURT BECAUSE THE DEALER SAID, TO GET US TO PAY THE INITIAL $4.5K+, THAT IF WE DIDN'T REPLACE THE BATTERY THE CAR WOULD SHUT DOWN & ALL THINGS CONNECTED TO THE BATTERY WOULD ALSO FAIL AS WELL, INCLUDING STEERING AND BRAKING. THIS LEAVES 3 CHOICES: PAY THE 4500; BUY A NEW HONDA AND GET NOTHING FOR THE OLD ONE; LEAVE HONDA AND GET ANOTHER BRANDED CAR. ALL BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504402March 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS SHUT OFF AND RESTARTED AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE HYBRID BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498164February 14, 2013
STRUCTURE, ENGINE AND ENGINE COOLING
I WAS AT A RED LIGHT WAITING FOR THE GREEN LIGHT TO TURN TO THE LEFT. WHEN THE GREEN LIGHT APPEARED, I ACCELERATED AT A SPEED OF 15 WHEN OUT OF NO WHERE I HEARD A BOOM SOUND COMING FROM THE ENGINE. THIS SEEM VERY ABNORMAL TO ME SINCE I HAD BARELY PURCHASE MY CAR 4 MONTHS AGO. I TOOK MY CAR TO THE HONDA DEALER TO SEE WHAT WAS GOING ON WITH MY CAR. AFTER WAITING A FEW HOURS, THE MECHANIC TOLD ME THERE WERE MANY THINGS WRONG WITH THE CAR. THE BOOM SOUND WAS MADE BY THE BREAKAGE OF THE WISHBONE THAT HOLDS THE LOWER ENGINE AND BESIDES THAT IT NEEDED 2 TIRES, ALIGNMENT, CABINFILTER, BRAKE FLUSH, P/S RACK. I HONESTLY DON'T THINK IT IS FAIR TO ME THAT I BOUGHT A 2009 CAR FOR IT TO HAVE THIS MANY PROBLEMS. WHEN I BOUGHT MY CAR THE MAN FROM AUTO PLAZA TOLD ME THAT I WOULDN'T BE HAVING ANY PROBLEMS WITH MY CAR FOR A LONG TIME AND THEN I FIND OUT ALL OF THIS PARTS WRONG WITH MY CAR. AFTER THIS INCIDENT, I WENT TO TALK TO THE MAN FROM AUTO PLAZA AND HE TOLD ME THAT WHEN THEY HAD PURCHASE THE CAR THEY DIDN'T INSPECT IT BEFORE PUTTING IT ON SALE.THIS ACTION SEEMS TO ME VERY IRRESPONSIBLE TO NOT HAVE INSPECTED THE CAR BEFORE PUTTING IT ON SALE. I HONESTLY DIDN'T KNOW WHAT ELSE TO DO AND THIS IS WHY I'M WRITING A COMPLAINT HERE. PLEASE HELP ME WITH MY SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490158December 26, 2012
VISIBILITY/WIPER, SUSPENSION
I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 35 MILES PER HOUR IN TOWN WHEN THE DRIVER SIDE SUN VISOR FELL IN MY VIEW. IT WOULD NOT STAY UP. IT SPLIT INTO TWO PIECES THAT WOULD NOT GO BACK TOGETHER. I WENT TO THE HONDA DEALERSHIP TO GET 2 NEW REAR TIRES BECAUSE THE CAR KEEPS EATING UP THE REAR TIRES FOR SOME STRANGE REASON. I ASKED THE DEALERSHIP ABOUT THIS VISOR AND A POSSIBLE RECALL AT THAT TIME IN NOVEMBER. THE DEALERSHIP TOLD ME MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL AND THEY COULDN'T REPAIR MY DEFECTIVE VISOR FOR FREE. THE DEALERSHIP TOLD ME MY RIGHT FRONT SEAL WAS BAD, FRONT BRAKES WERE BAD, AND MY RIGHT REAR SHOCK WAS BAD AND THAT IT WOULD BE ABOUT 1000 TO FIX EVERYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488972December 17, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WAS CRASHED AGAINST A CONCRETE DIVIDER. THE CONTACT STATED THAT ALTHOUGH THE AIR BAGS DEPLOYED, THEY DID NOT INFLATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 76,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10488772December 14, 2012
SERVICE BRAKES
FACTORY BRAKES ARE DEFECTIVE, WEARING OUT THE ROTOR WITH ONLY 36,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487807December 10, 2012
STRUCTURE
PAINT ON HOOD IS FADING IN THREE SPOTS. CAR IS WELL MAINTAINED AND KEPT OUT OF DIRECT SUNLIGHT. APPEARS TO BE AN ISSUE WITH CLEARCOAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486340November 28, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE FRONT BRAKE PADS WERE WEARING OUT PREMATURELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE BRAKES WERE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485072November 18, 2012
STRUCTURE
CLEAR COAT FINISH IS DEGRADING AND LEAVING BARE METAL SHOWING, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484984November 16, 2012
ELECTRICAL SYSTEM, ENGINE
AT THE END OF OCTOBER 2012, I BEGAN TO HAVE ISSUES WITH THE IMA BATTERY FAILING ON MY HONDA CIVIC HYBRID (2009). I TOOK IT TO THE LOCAL HONDA SHOP, AND THE BATTERY FAILED BECAUSE OF HIGH VOLTAGE AND DETERIORATION. THE SOFTWARE UPDATE WAS TRIED FIRST. WITHIN 5 MILES, THE BATTERY FAILED AGAIN. THE CAR STOPPED USING THE HYBRID MOTOR, SO I HAD NO ASSIST WHEN I WAS PULLING INTO TRAFFIC. THE GAS ENGINE REVVED, BUT IT DID NOT MOVE THE CAR. I WAS IN THE MIDDLE OF A BUSY ROAD WITH AN 85 HP ENGINE THAT WAS REVVING HIGH BUT GOING NOWHERE. I GOT LUCKY THAT I COULD GO INTO REVERSE. THE NEXT DAY, I TRIED TO RETURN THE VEHICLE TO THE SHOP, BUT THE CAR AND BATTERY WERE ACTING FUNNY AGAIN. I WOULD GET A GREEN LIGHT FOR THE BATTERY TO CHARGE, THE WHITE LIGHTS WOULD INDICATE AN ASSIST, BUT THE CAR WOULD NOT GO IN REVERSE, AND IT WOULD REV HIGH BUT NOT GO FORWARD. THAT CAR AND ITS FLAWED BATTERY AND HORRIBLE SOFTWARE UPDATE COULD HAVE KILLED ME. THAT COMBINATION INDICATES A SERIOUS DESIGN AND ENGINEERING FLAW. IT TOOK THREE DAYS TO GET A NEW BATTERY, AND THAT NEW BATTERY IS THE THIRD FOR THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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