Honda Civic Complaints (2008)

981 consumer complaints on file.

#11023390September 13, 2017
AIR BAGS
CONTACTED SUSSMAN HONDA DEALER BY PHONE REGARDING REMEDYING PASSENGER FRONTAL AIRBAG RECALL. WAS TOLD I WOULD NEED TO EMAIL. SENT EMAIL ON 08/01/2016. NO REPLY. EMAILED AGAIN ON 09/23/16, NO REPLY. CALLED DEALER AND AFTER A BIT OF "PHONE TAG" AND THE SERVICE DEPARTMENT STRUGGLING TO FIND MY VIN, INFO, ETC. I WAS TOLD THE PARTS WERE ALREADY ON ORDER AND I WOULD BE CONTACTED WHEN THEY WERE IN. IT IS NOW A FULL YEAR LATER, AND I HAVE NOT HEARD ANYTHING. MY VEHICLE IS STILL UNDER RECALL AND THE ISSUE HAS NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014865August 12, 2017
STRUCTURE:BODY
MY CAR PAINT AND CLEARCOAT STARTED FEELING OFF ON ROOF AND HOOD AND SPREADING ALL OVER BODY PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013510August 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CARBONE HONDA IN BENNINGTON, VERMONT) IN 2013 WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CURTAIN AIR BAG FAILED. THE DEALER REPROGRAMMED THE AIR BAG SYSTEM; HOWEVER, THE FAILURE RECURRED. SINCE THAT TIME, THE VEHICLE WAS INCLUDED IN THE TAKATA RECALL FOR THE PASSENGER SIDE AIR BAG. THE VEHICLE RECEIVED THE REPAIR; HOWEVER, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT DUE TO AN OPENING ON THE DRIVER SIDE CURTAIN AIR BAG'S FIRST INFLATOR, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG FAILED. THE DRIVER SIDE CURTAIN AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 06206996. THE APPROXIMATE FAILURE MILEAGE WAS 162,178.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012017August 1, 2017
STRUCTURE:BODY
THE PAINT ON THE ROOF AND THE HOOD OF MY HONDA CIVIC STARTED PEELING OFF LAST WINTER AND IT'S GOTTEN REALLY BAD. I RANDOMLY FOUND OUT ABOUT A PAINT RECALL THAT HONDA HAD A FEW YEARS AGO AND CONTACTED HONDA ABOUT IT. CUSTOMER SERVICE TOLD ME THAT THEY CANNOT ASSIST ME BECAUSE THE RECALL IS CLOSED AS OF 2014 AND THEY CANNOT DO ANYTHING TO FIX THE PROBLEM WITH THE PAINT. I NEVER RECEIVED A RECALL REGARDING THE PROBLEM WITH HONDA'S FAULTY PAINT AT MY OLD OR NEW MAILING ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010522July 25, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 HONDA CIVIC HYBRID. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (DCH ACADEMY HONDA, 1101 U.S 9, OLD BRIDGE, NJ, 08857) WHERE THE P0A7F CODE APPEARED (HYBRID BATTERY FAILED). THE VEHICLE WAS NOT REPAIRED DUE TO THE PRICE OF THE PART. THE CONTACT ALSO HAD AN INDEPENDENT MECHANIC DIAGNOSE THE VEHICLE FOR A SECOND OPINION. BOTH THE FAILURE AND PART COST WERE CONFIRMED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND ADVISED THE CONTACT TO KEEP CALLING THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010045July 21, 2017
STRUCTURE:BODY
I MOVED TO CALIFORNIA ALMOST 5 YEARS AGO AND AFTER 2 YEARS THE PAINT ON THE ROOF STARTED TO PEAL AND NOW THERE ARE BIG WHITE PEELING BLOTCHES ON THE ROOF AND ITS STARTING ON THE TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006623July 20, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT STATED THAT THE ENGINE FAILED AND THE ENGINE COOLANT LEAKED, WHICH CAUSED THE ENGINE TO OVERHEAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (A PLUS AUTOS 5002 WEST OKMULGEE STREET, MUSKOGEE, OK 74401 PHONE: 918-687-9693) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006156July 18, 2017
UNKNOWN OR OTHER
THE PAINT ON THE BACK OF MY ROOF AND THE TOP OF MY TRUNK HAS BEEN SLOWLY PEELING OFF OVER THE LAST FEW YEARS. I HAVE SEEN THE SAME PEELING PAINT PATTERN ON SEVERAL OTHER HONDA CIVICS IN THE 2007-2010 RANGE. THIS IS CLEARLY A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004699July 12, 2017
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR / VANITY MIRROR-----SEPARATION BROKEN CAME APART FAILURE. WHILE MOVING IT TO POSITION TO BLOCK SUN WESTERLY DIRECTION AFTERNOON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001627June 27, 2017
VISIBILITY/WIPER
THE SUN VISOR ON THE DRIVER'S SIDE OF MY 2008 HONDA CIVIC BROKE SEVERAL MONTHS AGO. I CONTACTED THE DEALER AND TOLD THIS WAS A WARRANTY ITEM AND THE WARRANTY HAD EXPIRED. I HAD THE SAME PROBLEM WITH THE PASSENGER SIDE ABOUT A YEAR AFTER I PURCHASED THE CARE IN 2011 AND WAS TOLD IT WAS A RECALL ITEM, AND HAD IT REPLACED FOR FREE. I WAS TOLD THE DRIVER'S SIDE VISOR WOULD COST $70.00 PLUS TAX TO FIX. I HAVE CHOSEN NOT TO HAVE IT DONE, SINCE I DON'T INTEND TO KEEP THE CAR MUCH LONGER. IT CREATES A SAFETY ISSUE BECAUSE THE VISOR WILL NOT STAY UP AGAINST THE ROOF AND INTERFERES WITH LINE OF SIGHT AT STOP SIGNS, ETC. IF I MOVE IT TO THE SIDE WINDOW THEN THE SUN HITS ME DIRECTLY IN THE EYES, CREATING ISSUES ALSO. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000278June 20, 2017
SERVICE BRAKES
IT BEGINS AT ABOUT A MONTH AGO. THE CAR SOMETIMES COULDN'T STOP AFTER PUSH THE BREAK PADDLE. AND IT MAKES VERY LOUD "GAGAGA" NOISEWHEN IT FAILS TO BREAK. IT HAPPENED FEW TIMES ON LOCAL STREET, AND ONCE ON THE HIGHWAY. I TOOK THE CAR TO A DEALER YESTERDAY, THE HONDA DEALER FOUND : IT IS THE BREAK MASTER CYLINDER FAILURE. IF IT HAPPENED ON THE HIGHWAY , I WOULD BE KILLED IF I WAS NOT VERY CAREFUL, I WAS NOT VERY CAREFUL, THERE WAS NO ANY SIGN OF THE FAILURE. EVEN THE HONDA SERVICE TECHS SPENT ALL DAY COULDN'T FIND THE PROBLEM OF THE CAR. I TALKED TO HONDA USA, THEE REP TOLD ME IT ONLY OFFERS 3 YEARS WARRANTY . I THINK, THIS IS NOT WARRANTY PROBLEM. IF IT FAILED WITHIN 3 YEAS AND PEOPLE WERE LOST LIVES ALREADY, REPLACE THE PARTS DIDN'T MEAN ANYTHING. IT IS TOO LATE. I STRONGLY SUGGEST THAT HONDA MUST RESPONSIBLE FOR THE FAILURE AND FIX MY MY CAR WITHOUT COST ME A PENNY. AND CHECK ALL THE SIMILAR PARTS ON ALL THE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995670June 17, 2017
STRUCTURE:BODY
AROUND EARLY 2013 I STARTED HAVING ISSUES WITH THE CLEAR COAT CRACKING AND CLOUDING UP ON SEVERAL AREAS OF THE CAR'S BODY. I ALMOST ALWAYS TAKE THE CAR TO THE HONDA DEALERSHIP FOR SERVICE, AND I ASKED THEM ABOUT THIS A FEW DIFFERENT TIMES. THEY SAID I MIGHT BE WASHING THE CAR TOO MUCH AND THAT I SHOULD TRY NOT TO PARK IT IN THE SUN SO MUCH. THIS PROBLEM GOT WORSE AND WORSE OVER THE NEXT 24 MONTHS AND RIGHT NOW THE CAR LOOKS LIKE IT'S 25 YEARS OLD DUE TO HOW BAD THE PAINT LOOKS. I RECENTLY FOUND OUT THROUGH INTERNET RESEARCH THAT HONDA ISSUED A TECHNICAL SERVICE BULLETIN (CAMPAIGN # 14-034, ENTITLED: PAINT CHALKING, CRACKING, CLOUDING WARRANTY EXTENSION) THAT EXTENDED THE WARRANTY FOR THE PAINT. BUT I NEVER GOT ANYTHING IN THE MAIL FROM HONDA, AND THE DEALERSHIP PEOPLE HAD JUST KEPT SAYING THE PAINT PROBLEM WAS MY FAULT. WHEN I ASKED THE DEALERSHIP TO REPAIR THE PAINT, THEY SAID THE WARRANTY WAS EXPIRED AND THAT IT WAS TOO BAD FOR ME, SO SORRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995395June 15, 2017
STRUCTURE:BODY
THE PAINT ON THE HOOD AND TRUNK ARE PEELING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994401June 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE STARTING THE VEHICLE, THE DRIVER SIDE CURTAIN AIR BAG AND STEERING WHEEL AIR BAG INADVERTENTLY DEPLOYED. THE DRIVER SUSTAINED DAMAGE TO THE LEFT EAR, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER, CAWOOD HONDA 2516 PINE GROVE AVENUE, PORT HURON, MI 48060) STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10993437June 6, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. ON SEVERAL OCCASIONS, WHILE DRIVING, THE DRIVER AND PASSENGER SIDE SUN VISORS FAILED TO STAY UP AND WOULD CONSISTENTLY DROP, WHICH BLOCKED THE CONTACT'S VIEW. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN VISORS WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990803May 21, 2017
UNKNOWN OR OTHER
I HAVE A 2008 HONDA CIVIC EX (COUPE) THAT HAS SERIOUS PAINT ISSUES ON THE ROOF. THE BLACK PAINT HAS STARTED TO TURN INTO A CORRODED LOOKING AWFULNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990830May 21, 2017
ENGINE
CAR BEGAN TO OVERHEAT WITH NORMAL USE. IN AN ATTEMPT TO FIX THE ISSUE, A REPUTABLE LOCAL REPAIR SHOP REPLACED PARTS TO RESOLVE THE ISSUE, NOT FULLY DIAGNOSING THE ISSUE THATS FOUND WITHIN BULLETIN 10-048. THE SHOP CORRECTLY DIAGNOSED THE ISSUE, HOWEVER WERE NOT AWARE OF THE RECALL. THE ENGINE WAS REPLACED WITH GENUINE HONDA PARTS. I WENT THROUGH THE RECALL REFUND PROCESS FOR 8 FULL MONTHS AFTER SUPPLYING ALL OF THE RELEVANT INVOICES, VEHICLE MAINTENANCE HISTORY, ETC. AND WAS DENIED ON THE BASIS THAT THE INVOICES HAD THE PREVIOUS DIAGNOSIS LISTED THAT WAS INCORRECT, BELOW THE CORRECT DIAGNOSIS OF A CRACKED ENGINE. HONDA IS NOT HONORING THEIR RECALL REFUND IN ANY WAY SHAPE OR FORM. HONDA THEN ATTEMPTED TO OFFER ME A COUPON FOR FUTURE SERVICE REPAIRS, CLEARLY SHOWING THAT THEY RECOGNIZE I HAD A CASE, HOWEVER SIMPLY DID NOT WANT TO PAY OUT THE PRICE OF THE REPLACED ENGINE. NOTE THE DATE LISTED BELOW IS THE DATE MY CLAIM WAS FINALLY REJECTED. AFTER WAITING 8 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984409May 9, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I AM HAVING AN ONGOING PROBLEM WHERE MY VEHICLE SUDDENLY BEGINS TO REV UP AND ACCELERATE FORWARD. THIS ISSUE FIRST HAPPENED IN FEBRUARY 2017. I WAS IN A FAST-FOOD DRIVE THRU WITH MY FOOT ON THE BRAKE (AUTOMATIC TRANSMISSION). THE ENGINE BEGAN TO REV UP TO 3000 RPMS. I SHIFTED INTO PARK WHICH CAUSED IT TO REV AT 5000. AT THAT POINT, I SHUT OFF THE CAR. I STARTED IT AGAIN AND THE CAR WAS FINE. I CONTACTED HONDA OF NORTH AMERICA. THEY SENT AN ATTORNEY OUT TO TALK TO ME AT MY LOCAL DEALERSHIP. HONDA KEPT MY CAR MOST OF THE DAY AND TOLD ME THEY FOUND NOTHING WRONG. THEY EVEN INSINUATED THAT MAYBE I HAD MY FOOT ON THE GAS PEDAL... I'VE BEEN DRIVING FOR OVER 15 YEARS. I THINK I WOULD KNOW IF MY FOOT WAS ON THE GAS PEDAL... THEY TOLD ME THAT MY CAR WAS SAFE AND THAT IF IT HAPPENED AGAIN I SHOULD CONTACT THEM... THE PROBLEM OCCURRED AGAIN ON APRIL 24TH AT LAX AIRPORT. I WAS AT THE TOLL BOTH PAYING FOR MY PARKING AFTER A TRIP. THE CAR BEGAN TO REV UP JUST LIKE BEFORE. I THROUGH THE CAR IN PARK AND IT ALMOST RED-LINED. I SHUT THE CAR OFF. THE WOMAN AT THE TOLL BOTH WITNESSES THE INCIDENT. I TOLD HER TO GET HER SUPERVISOR AND ANYONE ELSE THAT COULD COME OVER. HONDA DID NOT TAKE ME SERIOUSLY THE FIRST TIME CLEARLY! HER SUPERVISOR CAME OVER. I EXPLAINED THE SITUATION TO HIM AND ASKED HIM TO FILM THE CAR AS I STARTED IT UP AGAIN. HE BEGAN TO FILM AND I TURNED THE IGNITION. THE CAR WAS REVVING AT 4000 AND RISING FROM THE MOMENT I STARTED IT. I IMMEDIATELY SHUT IT OFF. IT DID THIS TWO MORE TIMES. THE FINAL TIME I STARTED IT, THE CAR REVVED NORMAL. I PAID MY FEE AND THE WOMAN RAISED THE GATE. AS I PULLED OUT, THE CAR JERKED FORWARD AND PULLED ME INTO TRAFFIC. I WAS NEARLY T-BONED BY A TAXI. I PULLED OVER AND RESTARTED THE CAR. IT WAS FINE AFTER THAT. I CONTACTED HONDA AND THEY REFUSED TO REINSPECT THE CAR UNLESS I WOULD PAY OUT OF POCKET. THE CAR HAS NOT DONE IT SINCE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983513May 4, 2017
AIR BAGS
TAKATA RECALL - WE REACHED OUT TO GROSSINGER HONDA (6600 N WESTERN AVE, CHICAGO, IL 60645) REGARDING THE RECALL IN SEPTEMBER OF 2016. THEY SAID THEY WERE ORDERING THE PARTS AND WOULD REACH OUT WHEN THEY ARRIVED. THIS DEALERSHIP NEVER ORDERED THE PARTS NOR DID THEY REACH OUT. WE CALLED A SECOND TIME (IN NOVEMBER 2016) AND THEY SAID THE SAME THING - THAT THEY NEEDED TO ORDER THE PARTS. THIS DEALERSHIP NEVER ORDERED THE PARTS NOR DID THEY REACH OUT EITHER TIME. I'M WRITING THIS AS A FORMAL COMPLAINT AGAINST GROSSINGER HONDA FOR IGNORING CUSTOMER RECALLS RATHER THAN PERFORMING THE REQUIRED REPAIRS WITHIN THE 60 DAY WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983198May 3, 2017
UNKNOWN OR OTHER
SUN VISOR SPLITS APART AND DOESN'T LOCK INTO PROPER POSITION. SEVERAL TIMES WHILE DRIVING THE VISOR WOULD COME DOWN ABRUPTLY ALMOST CAUSING A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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