Honda Civic Complaints (1997)

373 consumer complaints on file.

#889185May 25, 2001
TIRES
WHILE GOING 70MPH FELT LIKE TIRE HAD A BLOWOUT. AFTER STOPPING AND CHECKED THE TIRE, NOTICED THAT CHUNKS OF TIRE WAS IN BUMPER. MIDDLE OF TIRE TREAD WAS GONE. NO TREAD LEFT ON REAR TIRE. FIRESTONE, FR680, P185/65R14, DOT W27J. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745795May 23, 2001
UNKNOWN OR OTHER
I REPORTED THE FRONT FLOOR MATS PROBLEMS WITH MOTORCARS ON 12/28/99 AND WAS TOLD BY THE SERVICE TECH THAT THE MATS WERE NOT ORIGNAL HONDA MATS. I WROTE TO TROY OHIO, CUSTOMER RELATIONS CONCERNING THE VEHICLES FRONT FLOOR MATS AND INFORMED THEM THAT THEY WERE THE ONE THAT CAME WITH THE LEASE VEHICLE WHEN I ENTERED INTO THE LEASE AGREEMENT ON 10/09/99. WHY WOULD A VEHICLE BE "CERTIFIED" AND LEASED AS SAFE WHEN THE DRIVERS' MAT SLIDES UNDER THE ACCELARATOR AND CAN CAUSE THE DRIVER NOT TO BE ABLE TO ACCELARATE AND BREAK PROPERLY? THE NUMBERS ON THE FLOOR MATS ARE 4647-228 18816 GB-2 97/98 AND THE CARPET MATS ARE THE SAME COLOR AND GRADE OF CARPET AS THE INTERIOR CARPET IN THE VEHICLE. HONDA'S SERVICE DEPARTMENT SAID THAT I WOULD HAVE TO ORDER MATS. IF THE MATS ARE NOT HONDA ORIGINALS, WHY DIDN'T THE DEALER WHO "CERTIFIED" THE VEHICLE INSTALL A POSITIVE FLOOR MAT RETENTION SYSTEM CONSISTING OF A GROMMET IN THE FLOOR MAT AND A PIN BRACKET IN THE AUTO FOR SAFETY? MY LAST COMMENTS ARE QUESTIONS: IN CHECKING THE VIN NUMBER HAS THIS VEHICLE BEEN SERVICED FOR THE 3 RECALL ALERTS? NHTSA CAMPAIGN NUMBER 991002000 - FUEL:THROTTLE LINKAGES AND CONTROL. NHTSA CAMPAIGN NUMBER 99E015000 EQUIP/OTHER PIECES AND NHTSA CAMPAIGN NUMBER 97V193000 INTERIOR SYSTEMS/PASSIVE RESTRAINT/AIR BAG PASSENGER? I WAS IN POSSESSION OF THIS VEHICLE 03/26/00 AND HAVE NOT RECEIVED A RECALL ALERT ON FUEL/THROTTLE LINKAGES AND CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745338May 15, 2001
TIRES:TREAD/BELT
I WAS DRIVING ON THE HIGHWAY AT A SPEED RANGING BETWEEN 75-80 MPH WHEN I HEARD A LOUD SOUND FROM THE BACK END OF MY CAR. IT STARTED TO PULL SO I TRIED TO CAREFULLY MOVE FROM THE LEFT LANE OF THE HIGHWAY TO THE EMERGENCY LANE AT THE RIGHT WHEN MY CAR DID A 360 AND AFTER NARROWLY AVOIDING A HEAD ON COLLISION WITH A SEMI, ENDED UP IN THE DITCH ON THE LEFT SIDE OF THE ROAD. THE TREAD HAD SEPARATED FROM THE TIRE AND DAMAGED THE FRAME AS WELL AS PAINT ON THE BACK BUMPER OF MY CAR. I WAS ABLE TO GET ASSISTANCE TO THE NEAREST FIRESTONE DEALER, WHO FOUND UPON INSPECTION THAT THE TREAD ON MY REMAINING TIRES WAS LIFTING AS WELL AND ASSUMED THAT ONE MORE WOULD COMPLETELY SEPARATE BEFORE I DROVE THE REMAINING 50 MILES BACK TO PHOENIX. MY CAR HAS BEEN PROPERLY MAINTAINED AND TIRES WERE ROTATED AT APPROPRIATE INTERVALS. THE TREAD WAS NOT WORN AND SHOULDN'T HAVE SEPARATED WITH THAT LEVEL OF USE. IT WAS ABSOLUTELY TERRIFYING AND I CAN'T BELIEVE THAT THESE TIRES WEREN'T ON THE RECALL LIST!*AK (DOT NUMBER: W27J)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888167May 14, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING AT APPROXIMATELY 25 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF CONSUMERS VEHICLE RESULTING IN A FRONT END CRASH. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. *NOTE: 2 INJURIES WERE RELATED TO THIS INCIDENT, MUSCLES PULLED.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#887955May 10, 2001
WHEELS
REAR WHEELS ARE TURNED INWARD, CAUSING TIRES TO WEAR OUT ON INSIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560889April 25, 2001
AIR BAGS
AIR BAGS DID NOT DEPLOY DURING AUTO COLLISON, INJURIES TO CONSUMERS. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#744230April 18, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE CABLE STICKS AT LOW SPEEDS - WHEN PRESSED, IT "SNAPS LOSE" GOING TO 1/2 THROTTLE, JERKING CAR FORWARD, SNAPPING NECKS OF DRIVER AND PASSENGERS. IS A SEVERE SAFETY PROBLEM - COULD CAUSE AN ACCIDENT BY SLAMMING VEHICLE INTO BACK OF LEAD VEHICLE. REF: CAMPAIGN ID 99I002000. HONDA DEALER SAYS THIS IS NOT A WARRANTY OR PRODUCT IMPROVEMENT CAMPAIGN ITEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886087April 17, 2001
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
VEHICLE WOULD NOT START IN NOVEMBER OF 2000. DEALERSHIP TESTED BATTERY TO SEE IF THIS WAS CAUSE. MECHANIC REPLACED BATTERY, AND VEHICLE STILL WOULD NOT START. MECHANICS THEN REPLACED ENTIRE ALTERNATOR, AND THIS CORRECTED DEFECT. THERE WAS APPROXIMATELY 28,000 MILES ON ALTERNATOR WHEN THIS OCCURRED. *AK RUN CHANNEL AND REGULATOR FOR THE POWER WINDOW WAS REPLACED. HOOD RELEASE SNAPPED OFF WHEN CONSUMER PULLED IT. CONSUMER IS REQUESTING PARTIAL REIMBURSEMENT FOR THE REPAIRMENT OF THE ALTERNATOR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884772April 2, 2001
AIR BAGS
SRS LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO CORRECT PROBLEM; HOWEVER, TWO WEEKS LATER PROBLEM REOCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560591March 30, 2001
AIR BAGS
CONSUMER WAS IN A HEAD ON COLLISON WITH ANOTHER VEHICLE AND AIR BAGS DID NOT DEPLOY CAUSING INJURIES (ATTORNEY FOR CLIENT). *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#883813March 22, 2001
AIR BAGS:SIDE/WINDOW
ERRATIC OPERATION OF AIR BAG DEPOYMENT WHEN VEHICLE BUMPED A CURVE (HARD ENOUGH TO BEND THE FRONT RIM). PASSENGER'S SIDE DEPOYED PROPERLY, BUT DRIVER'S SIDE CAME OUT AND JUST HUNG DOWN STEERING WHEEL. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742628March 18, 2001
AIR BAGS
SRS LIGHT STAYS ON. DEALER SAYS BAD CONTROLLER FOR AIRBAG SYSTEM AND IS NOT COVERED BY ANY TYPE OF WARRANTY, ESTIMATE TO REPAIR $350. THIS IS A SAFETY COMPONENENT OF THE VEHICLE. LIKE A SEATBELT IT SHOULD WORK AS LONG AS THE CAR RUNS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883265March 16, 2001
VEHICLE SPEED CONTROL
WHEN CRUISE CONTROL IS SET IT SPEEDS UP TO SPEED BEFORE ENGAGING. CRUISE CONTROL ON THIS MODEL IS SUPPOSE TO WORK THIS WAY. *AK CONSUMER STATES THAT THE VEHICLE'S SPEED DROPS VERY QUICKLY BETWEEN FIVE AND SEVEN MPH CAUSING THE DISTANCE BETWEEN HER VEHICLE AND THE ONE BEHIND TO BE VERY CLOSE, DEALER STATES THERE IS NOTHING THAT CAN BE DONE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883096March 14, 2001
TIRES:TREAD/BELT
PE00 020; CONSUME RWAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD A NOISE. SHE WAS ABLE TO PULL OVER TO SHOULDERS AND NOTICED THAT REAR DRIVERSIDE TIRE TREAD HAD SEPARATED FROM VEHICLE. FIRESTONE TIRE, 18565R14. THERE WERE NO INJURIES TO REPORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742338March 13, 2001
STRUCTURE:BODY
AFTER GETTING 4 INCHES OF WATER IN THE TRUNK OF MY CAR AND 2 INCHES AT FRONT, I TOOK THE CAR TO THE DEALER. THE DEALER REPORTED THAT THE SEALS WERE "OLD" AND THEY NEEDED TO CHANGE THEM. FOR THE REAR ONES THEY CHARGED ME $128 TO GET THEM REPLACE. THEN THEY WANTED TO CHARGE ME AROUND $800 TO REPLACE THE FRONT ONES. I COMPLAINT AND ASKED THEM TO CONTACT THE REGIONAL SERVICE MANAGER OF HONDA TO HAVE HONDA COVER THE REPAIR SINCE IT WAS SUCH A WEIRD SITUATION. SEALS DON'T GET OLD IN A 4 YEAR OLD CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559623February 13, 2001
AIR BAGS
SRS LIGHTS STAYS ON. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879692February 2, 2001
AIR BAGS
AIRBAG LIGHT IS ON AND WON'T GO OFF. THIS MEANS THAT AIRBAG WON'T DEPLOY. TOOK TO VEHICLE DEALER, AND THEY SAID THERE WOULD BE A CHARGE. CONSUEMR FEELS THIS IS A SAFETY ISSUE AND SHOULD NOT HAVE TO PAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879667February 2, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING 45MPH CONSUMER BROADSIDED ANOTHER VEHICLE, AND NEITHER AIRBAG DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#879609February 1, 2001
AIR BAGS:FRONTAL
SRS LIGHT STAYS ON INDICATING A DEFECT WITHIN AIRBAG SYSTEM EVEN THOUGH IT IS NEVER BEEN USED OR DEPLOYED, POSSIBLY CAUSED BY COMPUTER WHICH COULD RESULT IN INOPERATIVE AIRBAGS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005266January 18, 2001
AIR BAGS
AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD, DEALER SAID THE AIR BAG SYSTEM CONTROL UNIT WAS DEFECTIVE AND WOULD NOT SAFELY DEPLOY IN CAS OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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