Sticky steering at highway speeds
No injuries · No fire · No crash
I respectfully request that the Florida Department of Highway Safety and Motor Vehicles investigate Rick Case Honda for a repair I believe was performed negligently and the dealership's refusal to accept responsibility. On December 2, 2025, Rick Case Honda performed a cylinder head replacement on my 2023 Honda Civic before selling it at auction. I later purchased the vehicle on March 16, 2026, from Newton Nissan South, which had acquired it through the auction. Several months later, the engine developed an oil leak. Newton Nissan South diagnosed the leak at the front crankshaft seal using UV dye and referred me to Honda of Murfreesboro for warranty repair. During disassembly, Honda of Murfreesboro discovered a broken timing chain tensioner retaining bolt inside the engine. I met with the Service Director and a Honda North America Field Technical Specialist, who showed me the failed parts, including the broken bolt, broken tensioner, wear marks on the timing cover, and grooves in the engine block consistent with prolonged movement before the bolt failed. I was advised that this bolt requires only 7-9 ft-lbs of torque and that improper installation can cause delayed failure. Honda of Murfreesboro advised that the last repair involving removal of this component was Rick Case Honda's December 2, 2025 repair. Since then, no repairs have been performed in that area of the engine, only routine maintenance and diagnosis of the oil leak. Rick Case Honda has denied responsibility based primarily on the passage of time and changes in ownership, despite being the last dealership to perform this engine repair. I respectfully request that your office investigate whether Rick Case Honda failed to perform the repair according to Honda specifications and improperly refused responsibility for the resulting engine damage. I am seeking repair of my vehicle and any other relief deemed appropriate.
No injuries · No fire · No crash
The contact owns a 2025 Honda Civic Type R. The contact stated that while driving approximately 70 MPH and slowing down for a red light, the vehicle failed to accelerate while the accelerator pedal was depressed. The vehicle was towed to the dealer where it was diagnosed with a CV axle failure which also caused excessive wear to the disc brakes. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.
No injuries · No fire · No crash
While operating my 2021 Honda Civic Type R (VIN: [XXX] ) in high-ambient temperatures (approximately 95°F), the vehicle experienced a sudden and total loss of motive power during acceleration while exiting a busy intersection. This resulted in an immediate engine stall in the path of oncoming traffic, creating a severe risk of a collision. Following the stall, the vehicle was extremely difficult to restart. Once restarted, it entered a 'limp home' mode with a severely restricted RPM limit and multiple dashboard warnings, including 'Emissions System Problem' and 'Rev Match System Problem.' A diagnostic scan performed immediately after the incident revealed a DTC P0087 (Fuel Rail/System Pressure - Too Low). The symptoms—thermal-related failure, stalling under load, and the P0087 code—are identical to the documented mechanical failures of the Denso fuel pump impeller swelling defect. Although this production year and model are known to be part of the expanded fuel pump recall population, my specific VIN is not currently showing as 'remedied' or 'open' in the manufacturer's database. I am reporting this as an active, unaddressed safety defect that poses an unreasonable risk of crash or injury due to unpredictable engine failure in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
I’ve been having some strange steering issues with my car. It feels like I’m driving something with a bent frame, especially when I go over 40 mph. The front driver’s side wheel pulls to one side, and sometimes it feels like the rug is being pulled out from under me. It really freaks me out. I haven’t been able to get a clear answer from any dealers yet, even after taking it to two different places, and they’re still checking it out. It's kind of funny because I had the same issue with my old Civic Sport, and they never figured it out back then either. No warning lights or anything have come up, but I can really feel the steering acting weird, especially when it’s cold, and that pulling sensation has just gotten worse over time.
No injuries · No fire · No crash