Honda Accord Complaints (2018)

2,013 consumer complaints on file.

#11219113June 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING 55 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, VARIOUS UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO HESITATE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT CALLED BRILLIANCE HONDA OF CRYSTAL LAKE (LOCATED AT 680 W TERRA COTTA AVE, CRYSTAL LAKE, IL 60014, (815) 459-6400), BUT DID NOT RECEIVE A CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 6,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218162June 5, 2019
SERVICE BRAKES
PURCHASED NEW 2018 HONDA ACCORD SPORT FROM DEALERSHIP. WHILE DRIVING THE VEHICLE IT WILL BRAKE WITH NO WARNING AND ANYTHING IN SIGHT. WE SEE TO EXPERIENCE THIS ISSUE ALMOST ON A WEEKLY BASIS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR THE 3RD TIME SINCE MARCH. OF COURSE THEY SAY THEY CAN'T REPLICATE THE ISSUE AND UNTIL CAN'T DO ANYTHING ABOUT IT. THE SERVICE MANAGER CONTINUALLY TRY'S TO REFER US TO THE OWNER'S MANUAL AND STANDS FIRM THAT THIS IS PART OF THE BRAKE MITIGATION SAFETY SYSTEM AND IS "NORMAL". I HAVE PERSONALLY BEEN DRIVING THE VEHICLE ON THE HIGHWAY AT ROUGHLY 70MPH ON A CLEAR DAY WITH NO VEHICLES IN SIGHT, NO ROAD CONSTRUCTION, STRAIGHT HIGHWAY, NOT MERGING ON OR OFF THE ROAD AND THE SYSTEM LOCK DOWN WITH THREE CHILDREN IN THE BACKSEAT. MOST RECENTLY MY GIRLFRIEND WAS DRIVING THE VEHICLE AND THE BRAKE SYSTEM LOCKED DOWN CAUSING A GENTLEMEN TO SWERVE OFF THE ROAD TO AVOID HITTING HER IN THE REAR END. I'M SICK OF HEARING EXCUSES FROM HONDA AND THE DEALERSHIP! THIS IS NOT A SAFETY FEATURE, THIS IS A VERY DANGEROUS ISSUE. I HAVE BEEN TOLD BY THE SERVICE MANGER THE SYSTEM CAN BE CUT OFF BUT I SHOULD NOT HAVE TO CUT OFF A "SAFETY" FEATURE ON A BRAND NEW CAR WITH LESS THAN 40K MILES. I HAVE SEEN HUNDREDS OF COMPLAINTS ON LINE REGARDING THIS ISSUE AND I CERTAINLY HOPE IT DOESN'T TAKE SOMEONE BEING KILLED BEFORE HONDA CORRECTS THIS ISSUE. I HAVE DOCUMENTED SIX OCCURRENCES OF THE BRAKING SYSTEM LOCKING DOWN JUST IN THE PAST MONTH. I HAVE ALSO SPOKE WITH HONDA CERTIFIED TECHS & SERVICE WRITERS WHOM HAVE ALL STATED THEY'RE AWARE OF THE ISSUE AND NO FIX IS CURRENTLY AVAILABLE. IF SO I SUGGEST HONDA PURCHASE THIS 2018 HONDA ACCORD BACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210613May 29, 2019
VEHICLE SPEED CONTROL
THE COLLISION MITIGATION SYSTEM AND ADAPTIVE CRUSE CONTROL (ACC) HAS ON TWO OCCASIONS TURNED OFF AT HIGHWAY SPEED - POTENTIALLY DANGEROUS SITUATION IF YOU ARE DEPENDING ON THE SYSTEM TO REGULATE YOUR SPEED IN TRAFFIC. THE CAR MUST BE STOPPED AND RESTARTED TO REACTIVATE THE SYSTEM. ALSO, THE SYSTEM AT TIMES APPLIES BRAKING WHEN THERE ARE NO OTHER CARS OR OTHER OBSTACLES IN IT'S LINE OF SIGHT. THIS ALSO SEEMS TO HAPPEN (NOT ALWAYS) WHEN OVERTAKING A TRACTOR TRAILER AT HIGHWAY SPEED. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND OTHER HONDA OWNERS HAVE EXPERIENCED THE SAME ISSUE, TYPICALLY WITH THE DEALER NOT BEING ABLE TO FIND A PROBLEM. APPARENTLY THE ERROR CODES RESET WHEN THE CAR IS RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210348May 28, 2019
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE WINDSHIELD ON MY 2018 HONDA ACCORD HYBRID TOURING CRACKED SPONTANEOUSLY WHILE IT WAS BEING BACKED OUT OF A DOWNTOWN PARKING SPACE. IT HAS FEWER THAN 7,500 MILES ON IT. I'M TOLD THERE IS A 4 TO 8 MONTH BACKORDER FOR AN OEM REPLACEMENT - THE ONLY KIND THAT HONDA WILL ACCEPT IF I'M TO MAINTAIN THEIR WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209701May 24, 2019
STRUCTURE:BODY
I WAS DRIVING ON ON-410 SOUTH TO WORK ON MAY 24 ,2019 MORNING AND I TRIED TO OPEN THE SUNVISORS TO GET RID OF SUNLIGHT COMING FROM FRONT AS SOON AS I OPENED THE SUNVISORS THEY FELL DOWN AND CAME ACROSS THE FACE AND I WAS JUST ABOUT TO HIT THE CAR AT FRONT JUST BECAUSE OF IMPROPER VISIBILITY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209197May 22, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
MY VEHICLE WAS IN MOTION AT 35 MPH WITH NO TRAFFIC AHEAD OF ME AND ONE VEHICLE TO THE DRIVER-SIDE REAR. WITH NO OBSTRUCTIONS IN THE ROAD OR TRAFFIC AHEAD OF MY VEHICLE FOR AT LEAST A HALF MILE, THE EMERGENCY BRAKING SYSTEM ACTIVATED FLASHING A "BRAKE" WARNING LIGHT ON THE DASHBOARD AND LOCKED THE BRAKES CAUSING MY VEHICLE TO COME TO A QUICK AND COMPLETE STOP IN LIVE TRAFFIC. ATTEMPTS TO OVERRIDE THE SYSTEM BY APPLYING PRESSURE TO THE ACCELERATOR PEDAL FAILED TO CORRECT THE PROBLEM. I ESTIMATE THAT IT TOOK BETWEEN TWO TO THREE SECONDS BEFORE THE SYSTEM DISENGAGED AND I WAS ABLE TO ACCELERATE AGAIN TO OPERATING SPEED, NARROWLY AVOIDING A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208614May 20, 2019
ELECTRICAL SYSTEM
WITH ONLY 8200 MILES AND 5 MONTHS ON THE ROAD, ORIGINAL BATTERY STARTED TO LEAK AND TWICE EXPERIENCED A TIME WHEN PUSH BUTTON START WOULD NOT START THE ENGINE. STRANDED. ONCE THE PROBLEM RESOLVED ITSELF F AFTER 20 MINUTES. THE SECOND TIME REQUIRED A JUMP START TO GET THE ENGINE GOING. NO PROBLEMS ONCE THE ENGINE GOT STARTED. REPLACED LEAKING BATTERY AND PROBLEM HAS NOT RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208747May 20, 2019
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED AND THE AUTOMATIC BRAKING SYSTEM ACTIVATED WITHOUT WARNING. THE CONTACT HAD TO DISABLE THE AUTOMATIC BRAKING SYSTEM TO DRIVE THE VEHICLE. IN ADDITION, THE BRAKE FAILURE INDICATOR ILLUMINATED. ROADSIDE ASSISTANCE TOOK THE VEHICLE TO MILLENNIUM HONDA (286 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 481-2800) WHERE IT WAS DIAGNOSED THAT THERE WAS A BRAKING FAILURE THAT DRAINED THE SYSTEM'S POWER. THE DEALER REPLACED THE BATTERY TO STOP THE SYSTEM DRAINAGE; HOWEVER, THE AUTOMATIC BRAKING SYSTEM WAS STILL DISABLED AND HAD NOT BEEN REACTIVATED BY THE DEALER. THE DEALER HAD NOT CALLED THE CONTACT BACK YET WITH THE STATUS OF THE REPAIRS. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208040May 16, 2019
SERVICE BRAKES
THREE TIMES NOW I HAVE HAD THE EMERGENCY BREAKS ACTIVATE FOR NO REASON. NO ONE WAS INJURED THE FIRST TIME AS THE VEHICLE WAS MOVING VERY SLOW. THE SECOND TIME THIS HAPPENED THOUGH, I WAS INJURED. I WAS DRIVING APPROX. 45 MPH DOWN A BUSY STREET WHEN THE CAR STOPPED WITHOUT WARNING AND FOR NO APPARENT REASON. I WAS NEARLY REAR-ENDED. NOT ONLY DID THIS SCARE ME, BUT I WAS IN EXTREME PAIN AFTERWARDS. WHEN THE PAIN GOT WORSE AND I DEVELOPED BRUISING ON MY NECK I WENT TO SEE A SPECIALIST AND HE CONFIRMED THAT I HAVE WHIPLASH. WHEN I SPOKE TO THE MECHANIC AT THE DEALERSHIP I WAS TOLD THAT THE SENSOR IS JUST SENSITIVE. THEY CHECKED IT OUT BUT OFFERED NO SOLUTION. I HAVE KEPT THE FEATURE TURNED OFF SINCE THIS HAPPENED. THE THIRD TIME IT HAPPENED WITH THE FEATURE DISABLED. MY SON WAS IN THE CAR WITH ME. WE WERE BOTH SHAKEN UP PRETTY BADLY. I AM NOW SCARED TO DRIVE THIS CAR. EVERY TIME THE DASH LIGHTS UP FOR ANY REASON, I FLINCH. I HAVE HAD TO MISS WORK DUE TO THE INJURIES THAT I RECEIVED. I AM A SINGLE MOM TO FIVE KIDS, I CANNOT AFFORD TO MISS WORK DUE TO POOR DESIGN AND ENGINEERING OF THIS VEHICLE. I BOUGHT THIS CAR THINKING THAT THIS FEATURE WAS A SAFETY FEATURE. IT HAS CERTAINLY PROVEN TO BE THE OPPOSITE!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11206950May 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CATASTROPHIC FAILURE. TURNED VEHICLE OFF, NOTICED ALARM DID NOT WORK. HOURS LATER TRIED TO ENTER CAR AND NOTED THE FOLLOWING: TRUNK WILL NOT OPEN, DOORS EXCEPT FOR DRIVER WILL NOT OPEN, TURN SIGNALS DO NOT WORK, NO HIGH BEAMS, ALL MITIGATIONS SYSTEMS OFFLINE, BRAKE SYSTEM FAILURE, BACK UP CAMERA DOESN'T WORK. THANK GOODNESS EXPERIENCED DRIVER COULD GET IT HOME AND/OR I WAS NOT FAR FROM HOME WITH VEHICLE. SAID CAR IS LESS THAN A YEAR OLD AND HAS 10K MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206894May 10, 2019
SERVICE BRAKES
I PURCHASED A NEW 2018 HONDA ACCORD SPORT JUNE OF 2018. I HAVE HAD MY CAR INTO HONDA MORE THAN 7 TIMES FOR THE SAME ISSUE WITH THE BRAKE MITIGATION SYSTEM. THE CAR BRAKES ON ITS OWN WITH NO REASON. HONDA SAID IT COULD BE AN AIR FRESHENER HANGING ON THE REAR VIEW MIRROR, BUGS, RAIN, SNOW, AND EVEN A SHADOW FROM A BRIDGE. THEY SAY EVERY TIME I HAVE BROUGHT IT IN THAT NO ERRORS COME UP IN THE SYSTEM SO THEY RESET THE COMPUTER AND SAY IT IS OPERATING AS THE VEHICLE IS DESIGNED TO. I HAVE BEEN IN A 75MPH OR MORE ZONE ON MULTIPLE OCCASIONS AND THE CAR WILL BRAKE DOWN TO 40 OR LESS IN AN INSTANT. IT SENDS EVERYTHING IN MY VEHICLE FLYING. HONDA DENIED A HONDA BUY BACK BECAUSE THEY DID A SYSTEM UPDATE FOR THE BRAKE MITIGATION SYSTEM THAT HAS NOT BEEN RELEASED TO THE PUBLIC YET. THEY ARE CLEARLY AWARE OF THE ISSUE AND HOW DANGEROUS IT IS BUT THEY EXPECT ME TO CONTINUE TO DRIVE IT. I AM TOO SCARED TO DRIVE THIS VEHICLE WITH THE POSSIBILITY OF INJURING MYSELF OR SOMEONE ELSE. PLEASE REMOVE THESE VEHICLES FROM THE ROADS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206384May 9, 2019
SERVICE BRAKES
WHEN DRIVING MY CAR AND I APPLYING THE BRAKES, THE INITIAL BITE OF THE BRAKES FELLS LIKE THE CAR IS NOT STOPPING AS IT SHOULD AFTER APPLYING THE BRAKE PEDAL FURTHER THEN IT STATS STOPPING VERY HARD IT ALMOST FEELS LIKE IF I'M BRAKE CHECKING THE PERSON BEHIND ME, ALMOST GOT IN TO A COUPLE OF COLLISIONS BECAUSE OF IT AND ALSO ALMOST HAVE GOTTEN REAR END IT BECAUSE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206607May 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
COLLISION MITIGATION BRAKING SYSTEM PROBLEM WHICH CAUSES THE ADAPTED CRUISE CONTROL TO DEACTIVATE ITSELF ALL OF A SUDDEN WHEN DRIVING IN HIGH OR LOW SPEED TRAFFIC, HAPPENS ON HIGHWAY OR REGULAR STREET, ALL KINDS OF WEATHER CONDITIONS FROM RAIN TO SUNSHINE. VERY SCARY ESPECIALLY WHILE GOING ON I-95 IN HIGH TRAFFIC THAT IS ALL MOVING VERY FAST. HAS HAPPENED AT LEAST A DOZEN IF NOT MORE TIMES AND THE DEALERSHIP COULD NOT FIND A RESOLUTION. TAKING IT AGAIN NEXT WEDNESDAY 5/15/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205790May 6, 2019
VEHICLE SPEED CONTROL
ACTIVE CRUISE CONTROL (ACC) FAILED WHILE DRIVING APPROX. 40 MPH. APPROACHING THE VEHICLE AHEAD OF ME WHICH WAS RAPIDLY SLOWING/STOPPING, THE ACC FAILED TO SLOW MY VEHICLE WHICH FORCED ME TO MANUALLY APPLY HARD BRAKING AT THE LAST MOMENT TO AVOID A COLLISION. WHEN I LOOKED DOWN THERE WAS AN ERROR MESSAGE ON MY INSTRUMENT CLUSTER WHICH READ "COLLISION MITIGATION BRAKING SYSTEM PROBLEM. SEE YOUR DEALER". THE WEATHER AT THE TIME WAS CLEAR AND 62 DEG. F, AND THE VEHICLE WAS CLEAN WITH NO DIRT NOR OBSTRUCTIONS ON THE FRONT RADAR UNIT NOR THE WINDSHIELD (CAMERA AREA). THE ACC COULD NOT BE RESTARTED UNTIL I PULLED THE CAR OVER AND SHUT IT DOWN/RESTARTED IT, WHICH THEN CLEARED THE ERROR MESSAGE AND ENABLED ME TO REINITIATE THE ACC SYSTEM. THIS IS A SIGNIFICANT SAFETY DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205815May 6, 2019
UNKNOWN OR OTHER
THE ADAPTIVE CRUISE CONTROL WILL RANDOMLY STOP WORKING WHEN I APPROACH A CAR ON THE INTERSTATE. USUALLY THIS WILL HAPPEN 1-3 TIMES PER 100 MILE TRIP. I NEED THE CRUISE CONTROL AND HAVE DISCOVERED THAT IF I PULL OVER, TURN THE CAR OFF, THEN TURN IT ON AGAIN THE CRUISE CONTROL WILL FUNCTION AGAIN. PULLING OFF ON THE SIDE OF AN INTERSTATE OR EXIT RAMP IS HAZARDOUS. APPARENTLY SOME PEOPLE ARE PUTTING THEIR CAR IN NEUTRAL WHILE STILL DRIVING ON INTERSTATES, TURNING THE CAR OFF, THEN ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205874May 6, 2019
VEHICLE SPEED CONTROL
I HAVE A 2018 HONDA ACCORD 2.0T TOURING. I HAVE NUMEROUS INCIDENTS WHERE THE COLLISION MITIGATION BRAKING SYSTEM HAS GONE OUT GIVING AN AMBER DASH WARNING TO SEE THE DEALER. THIS HAS HAPPENED 6 TIMES ALL WHEN THE ADAPTIVE CRUISE CONTROL WAS ENGAGED. IT ALSO DISABLED THE CRUSE CONTROL. ALL 6 TIMES I WAS DRIVING ON THE INTERSTATE. THE ROAD WAS FLAT AND STRAIGHT AND IT WAS A CLEAR SUNNY DAY WITH NO OTHER CAR IN THE VICINITY .THE RADAR UNIT AND CAMERA WERE FREE OF BUGS. MOST TIMES, UPON SHUTTING OFF THE CAR AND RESTARTING EVERYTHING RETURNS TO NORMAL. HOWEVER, ONE TIME UPON RESTARTING THE CAR THE PHONE ,RADIO NAVIGATION, ADAPTIVE CRUSE CONTROL, CRUSE CONTROL AND COLLISION MITIGATION BRAKING SYSTEM WOULD NOT COME BACK AND I HAD TO TAKE THE CAR TO THE DEALER. THIS CAR WAS TAKEN TO HONDA OF EL CAJON, CA ON 4/21/18 AND CHAPMAN HONDA, AZ ON 7/31/18 AND 7/3/19. NO PROBLEM WAS FOUND ALL 3 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205925May 6, 2019
SERVICE BRAKES
OUR CAR'S BRAKE LIGHTS FAILED AT NIGHT IN ORLAND PARK, IL, LUCKILY ANOTHER DRIVER ALERTED US THAT THEY WERE UNLIT AND NOT OPERATING DURING BRAKING. WE ALSO NOTICED THE COLLISION AVOIDANCE SYSTEM HAD FAILED, CALLED OUR DEALER & BROUGHT THE CAR IN FOR REPAIR THE NEXT MORNING (JAN. 14, 2019); WE RECEIVED A LOANER SINCE THIS WAS A MAJOR SAFETY ISSUE (IT TOOK TWO DAYS FOR PARTS TO BE AVAILABLE). HONDA TOLD US THE BRAKE LIGHTS FAILED DUE TO A DEFECTIVE RADAR SENSOR. I HAVE CONTACTED HONDA SEVERAL TIMES TO URGE THEM TO FIX THIS BUG, AS BRAKE LIGHTS SHOULD ALWAYS WORK AND NOT BE CONTROLLED BY SOFTWARE. HONDA HAS REFUSED TO ACKNOWLEDGE THAT THIS SAFETY DEFECT NEEDS AN IMMEDIATE FIX, SO I AM DOCUMENTING IT SO THE US DOT CAN PRESSURE THEM TO FIX IT AS RAPIDLY AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205432May 3, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
ON 2018 HONDA ACCORDS THE ADAPTIVE CRUISE CONTROL WHICH IS STANDARDS ON ALL TRIM LEVELS, DOES NOT BRAKE THE VEHICLE TO MAINTAIN THE SET SPEED WHEN GOING DOWNHILL. THIS IS ODD SINCE THE VEHICLE WILL APPLY BRAKES TO MAINTAIN SPEED IF THERE'S A VEHICLE IN FRONT OF THE CAR, BUT ON DOWNHILLS ALL IT WILL DO IS MAKE SEVERAL DOWNSHIFTS TO TRY AND MAINTAIN THE SPEED. EVERY OTHER CAR I'VE DRIVEN THAT HAS ADAPTIVE CRUISE CONTROL WILL APPLY BRAKES TO KEEP THE VEHICLE SPEED FROM INCREASING IN AN UNCONTROLLED MANNER. OF COURSE IF YOU TAP THE BRAKES YOURSELF CRUISE CONTROL IS DISABLED. A SIMPLE SOFTWARE UPDATE WOULD RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205347May 2, 2019
VISIBILITY/WIPER
ON ENTERING A TOUCHLESS CARWASH, WINDSHIELD LOUDLY CRACKED. THERE WAS A MINOR STONE CHIP NEAR THE START OF THE TWO CRACKS THAT APPEARED, BUT IT DID NOT PENETRATE THE FIRST PANEL OF GLASS. TWO CRACKS WERE APPROXIMATELY 18 INCHES LONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204643April 29, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY, THE VEHICLE FRONT COLLISION SYSTEM STOPPED THE CAR RANDOMLY CAUSING A POTENTIAL HAZARD. IT IS DOING IT INTERMITTENTLY WITH NOTHING IN FRONT OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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