Honda Accord Complaints (2002)

1,050 consumer complaints on file.

#10273207June 9, 2009
POWER TRAIN
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. IN JANUARY OF 2008, THE CONTACT NOTICED THAT THE ENGINE AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. HE TURNED OFF THE VEHICLE IN ORDER FOR THE LIGHTS TO RESET. HE TOOK TO THE VEHICLE TO THE REPAIR SHOP AND THE MECHANIC DIAGNOSED THE ISSUE AS BEGINNING SYMPTOMS OF TRANSMISSION FAILURE. THE DEALER CONFIRMED THE DIAGNOSIS AND STATED THAT THE TRANSMISSION WILL NEED TO BE REPLACED. THE REPAIR COST FOR A NEW TRANSMISSION WAS ESTIMATED AT $2,800. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273075June 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT HER TRANSMISSION WAS SLIPPING AND CAUSED HER VEHICLE TO STALL IN THE MIDDLE OF THE ROAD. THE FAILURE OCCURRED WHILE DRIVING 5 MPH. A CRASH COULD OCCUR DUE TO THE SUDDEN FAILURE. IN ADDITION, THE VEHICLE DOES NOT SHIFT INTO GEAR WHEN ATTEMPTING TO DRIVE. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED BECAUSE IT COULD NOT BE REBUILT. THE REPAIR WOULD COST OVER $3,000. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273138June 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I TOOK MY 2002 HONDA ACCORD LX (4 CYL. AUTOMATIC) ON A LONG ROADTRIP, FROM RICHMOND, VA TO NASHVILLE, TN, AND BACK AGAIN. ON THE WAY HOME FROM NASHVILLE, GOING THROUGH THE MOUNTAINS (MY 80-YEAR-OLD MOTHER AS A PASSENGER), I NOTICED THE ACCELERATION WASN'T AS GOOD AS USUAL. I PLANNED TO TAKE IT IN TO MY MECHANIC UPON RETURNING. WE GOT BACK TO RICHMOND SAFELY. THE NEXT MORNING WHEN I STARTED THE CAR, IT JERKED INTO GEAR. SOMETHING IT NEVER DID. THEN IT WOULD REV. UP HIGH, AT LOW GEARS, CAUSING IT TO JERK. IT SUBSIDED ONCE THE CAR WAS WARMED UP. MY APPOINTMENT AT MY MECHANIC WAS MONDAY MORNING. THEY THEN INFORMED ME I WAS 1 1/2 QTS. LOW ON FLUID AND THAT BOTH AXLE SHAFTS HAVE BEEN SEVERELY LEAKING. I WOULD NEED A NEW TRANSMISSION. MY CAR IS NOW SITTING AT THE LOCAL HONDA DEALER BECAUSE AMERICAN HONDA TOLD ME THE ONLY WAY I MAY GET REIMBURSEMENT IS AT A HONDA DEALER, NOT AT MY MECHANIC. I HAVE ONLY 42,000 MILES ON IT, AND IT HAS HAD THE TRANSMISSION FLUID DRAINED AND REFILLED BOTH IN 2005 AT 20,000 MILES, AND 2008 AT 37,000 MILES. THEY HAD BETTER COVER THE ENTIRE COST, AS I AM SEEING HOW MANY PEOPLE HAVE THIS EXACT PROBLEM. I AM JUST THANKFUL THAT MY MOTHER AND I MADE IT BACK SAFELY TO RICHMOND. DRIVING THROUGH MOUNTAINS WITH A BAD TRANSMISSION WAS VERY DANGEROUS, NEEDLESS TO SAY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272924June 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SLIPPED OUT OF GEAR, WHICH ALMOST CAUSED A CRASH WITH A LARGE TRUCK. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272569June 1, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED SEVERAL TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V226000. THE MANUFACTURER WOULD NOT TAKE ANY LIABILITY FOR THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270116May 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING, SOMETIMES WONT DRIVE. IT WONT GO INTO FORWARD OR REVERSE. ENGINE WILL START TO REV UP REAL FAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268197May 8, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE SLOWED DOWN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. SHE TURNED OFF THE VEHICLE FOR APPROXIMATELY FIFTEEN SECONDS AND IT RESTARTED NORMALLY. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE STATED THAT THE IGNITION WAS FAILING AND THERE WAS A RECALL AVAILABLE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THERE WERE NO FAILURES. AMERICAN HONDA STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V025000 (ELECTRICAL SYSTEM:IGNITION:SWITCH), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 83,000. UPDATED 5/26/09 *CN UPDATED 05/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267168April 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS AT LOW SPEED; DEALER SAID TRANSMISSION NEEDS TO BE REPLACED FOR $3,000 PLUS TAX AND SHOP SUPPLIES; 2002 ACCORD HAS 38,668 MILES AND HAS BEEN WELL MAINTAINED; SERVICE ADVISOR SAID CAR IS OLD, CAUSING NEED FOR NEW TRANSMISSION; INCREDIBLE POOR SERVICE FROM ED MORSE HONDA IN WEST PALM BEACH, FL; SERVICE ADVISORS SAID NO RECALL OR DEFECT BULLETINS ON AUTOMATIC TRANSMISSION; I SAID IT SEEMS VERY STRANGE THAT TRANSMISSION WOULD NEED TO BE REPLACED AFTER 38,688 MILES BUT SERVICE ADVISOR OFFERED NO FURTHER EXPLANATION. SAID I MUST PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266645April 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT THE ENGINE SHUT OFF DUE TO TRANSMISSION FAILURE. HONDA CONFIRMED THAT THE TRANSMISSION WAS DEFECTIVE. THE MANUFACTURER AGREED TO PAY 50% OF THE REPAIR COST; HOWEVER, THE CONTACT WANTS THEM TO PAY FOR THE ENTIRE REPAIR. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266142April 20, 2009
ELECTRICAL SYSTEM
MY 2002 HONDA ACCORD ENGINE WOULD SHUT DOWN RANDOMLY WHILE DRIVING. ONLY THE ENGINE WOULD SHUT DOWN AND THE LIGHTS AND RADIO STILL WORKS. WHEN I TRY TO RESTART THE CAR, THE ENGINE WOULD CRANK BUT NO START. IT USUALLY STARTS BACK UP RANDOMLY WHEN ALL THE LIGHTS ON THE DASH FLASHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265957April 18, 2009
AIR BAGS
SRS LIGHT CAME ON AND STAYS ON CONTINUOUSLY AFTER MY WIFE USED UPHOLSTERY CLEANER ON THE FRONT SEATS. I AM TOLD THE AIRBAG SYSTEM IS NOW DISABLED WITH THE LIGHT ON. VERY POOR DESIGN SRS SYSTEM DESIGN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264104April 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT ONLY 84,000, THE TRANSMISSION WENT BAD IN MY 2002 HONDA ACCORD SE, 4CYL. THE LOCAL HONDA DEALER SAID IT WOULD COST $3200 TO REPAIR IT SAYING THAT THE 2ND PRESSURE SWITCH AND THE TC CLUTCH SYSTEM WERE BAD IN THE TRANSMISSION. THEY ADVISED THAT I CONTACT HONDA OF AMERICA AT 800-999-1009. I DID, BUT HOA IS SAYING THAT SINCE I DID NOT HAVE MY HONDA SERVICED AT A HONDA DEALER, THERE IS NOTHING THEY CAN DO TOWARD THE COST OF THIS REPAIR. NEEDLESS TO SAY, I BOUGHT THIS CAR FOR MY DAUGHTER TO GO OFF TO COLLEGE IN THINKING IT WAS A GOOD CAR WITH A GOOD HONDA NAME. HOWEVER, I NO LONGER BELIEVE IN A HONDA. NOT SURE WHAT TO DO ABOUT THE REPAIRS. I'VE SEEN OVER 150 COMPLAINTS ABOUT 2002 HONDA ACCORD TRANSMISSIONS ON THE INTERNET FROM OTHERS. WHY DOES HONDA NOT RECALL THE 2002 TRANSMISSIONS--LIKE THEY DID IN THE CLASS ACTION LAW SUIT OF THE 2000 AND 2001 HONDA TRANSMISSIONS WHICH WERE BAD AND HAD THE SAME TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263204March 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AT 97,000 MILES. DEALER REPLACED AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262385March 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 HONDA, TOOK THE CAR IN FOR MAINTENANCE. WAS TOLD THAT THE TRANNY FLUID WAS DIRTY. THIS WAS AT 77,151 MILES..JUST HAD TRANNY FLUID DRAINED 8000 MILES BEFORE I WAS TOLD THIS. THE MECHANIC SAID THAT IT NEEDED CHANGED EVERY 15,000 MILES. MANUAL SAYS 60,000 MILES.. NOW THEY TELL ME MY TRANSMISSION IS FAILING AT 84,000 MILES. WHAT A RACKET.. ALL THE MAINTENANCE WAS DONE AT THE HONDA DEALER, THAT I PURCHASED THE CAR FROM. I DON'T KNOW HOW THEY CAN GET AWAY WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260646March 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ON MY 2002 HONDA ACCORD WOULD GO TO A VERY HIGH REV AND THEN JERK AND SHIFT VERY HARD. THIS WOULD HAPPEN ON AND OFF FOR ABOUT A MONTH UNTIL ONE DAY IT JUST WOULD NOT SHIFT INTO A HIGHER GEAR. THAT'S WHEN I DECIDED TO PULL INTO THE NEAREST HONDA DEALERSHIP TO HAVE THEM DIAGNOSE THE PROBLEM. MY FEARS WERE REALIZED WHEN THEY TOLD ME IT WAS AN INTERNAL TRANSMISSION FAILURE AND THAT IT WOULD COST $3,000 TO PUT IN A NEW ONE. AFTER SEARCHING THE WEB, I FOUND OUT THAT THIS IS A COMMON OCCURRENCE AMONG EARLY 2000 MODEL ACCORD OWNERS. I PREVIOUSLY OWNED AN 2003 HONDA ODYSSEY AND HAD TO HAVE THE TRANSMISSION ASSEMBLY REPLACED TWICE!! FORTUNATELY I WAS ABLE TO TRADE THAT IN '06 FOR A 2004 CHEVROLET SUBURBAN WHICH I'VE BEEN VERY PLEASED WITH SO FAR. I'M CURRENTLY LOOKING INTO CONTACTING HONDA CUSTOMER SERVICE REGARDING THE "GOODWILL REPAIR" ASSISTANCE, HOWEVER, WHAT GOOD WOULD THAT DO IF THE PROBLEM WOULD HAPPEN TO OCCUR AGAIN?!! GIVEN THE TRACK RECORD ON THESE HONDA TRANSMISSIONS IT WILL HAPPEN AGAIN. SO PLEASE NHTSA, HELP US OUT AND REQUIRE HONDA TO COVER ALL COSTS TOWARDS REPAIRING THESE DEFECTIVE TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259873February 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING OUT OF A LOCAL BUSINESS THE CAR BEGAN TO ACT LIKE IT WAS GOING INTO NEUTRAL GEAR. THE RPM'S WOULD REV UP AND THE CAR WOULD JERK INTO THE NEXT GEAR AS THE ACCELERATOR WAS PRESSED. THIS OCCURRED AFTER THE CAR WAS DRIVEN FOR APPROX. 20 MIN. THE CAR WAS TAKEN TO DEALERSHIP WHERE IT WAS STATED THAT IT WAS IN NEED OF A NEW TRANSMISSION. THE CAR IS GETTING A NEW TRANSMISSION INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257622February 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 HONDA ACCORD EX-V6. HOWEVER, AT ONLY 60,000 MILES, THE CAR'S TRANSMISSION IS FAILING. WHILE DRIVING ON THE HIGHWAY AT APPROX. 55 MPH, THE CAR SUDDENLY, WITHOUT WARNING, DOWNSHIFTED FROM 4TH GEAR TO 3RD GEAR, THEN PROGRESSIVELY CAME TO A COMPLETE HALT. LUCKILY FOR ME, AS WELL AS THE PASSENGERS IN THE CAR, I WAS ABLE TO PULL OVER BEFORE THE OTHER CARS ON THE HIGHWAY COULD CRASH INTO ME. I TOOK THE CAR TO A MECHANIC WHO PERFORMED A DIAGNOSTICS TEST, AND INFORMED ME THAT THE TRANSMISSION WAS AT FAULT. NOW I'M TOLD THAT I WILL HAVE TO REPLACE THE ENTIRE TRANSMISSION, WHICH MAY COST $3000+. WHEN I PURCHASED THE CAR, I WAS UNAWARE THAT THIS MODEL HAD A PERSISTENT TRANSMISSION PROBLEM. WITH SO MANY COMPLAINTS FROM OTHER HONDA OWNERS BOTH ONLINE AND OFFLINE, I'M CONVINCED THAT HONDA IS AWARE OF THE ISSUE, BUT REFUSES TO ACCOMMODATE ITS LOYAL CUSTOMERS AND EXPECT US TO PAY, KNOWING THEY BUILT THEIR CARS WITH FAULTY PARTS. THEY EXPECT US TO PAY FULL PRICE FOR THE CAR, THEN PAY EXTRA DOWN THE LINE EVEN THOUGH THIS IS A POTENTIALLY LIFE THREATENING PROBLEM. THIS SHOWS A COMPLETE DISREGARD FOR THE SAFETY OF IT'S CUSTOMERS. EVER SINCE MY FRIGHTENING EXPERIENCE ON THE HIGHWAY, I BELIEVE THIS IS A POTENTIALLY DANGEROUS ISSUE THAT DESERVES A RECALL, BECAUSE ONE OF THE WORST THINGS THAT CAN HAPPEN TO US DRIVERS, IS A VEHICLE THAT FAILS TO PERFORM, ESPECIALLY UNDER RISKY CONDITIONS. I APPRECIATE THIS FORUM, WHERE I'M ABLE TO VOICE MY COMPLAINT. I'M PLEADING WITH THE NHTSA TO INVESTIGATE THIS PROBLEM AND ENCOURAGE HONDA TO RECALL THE FAULTY VEHICLES. I'LL BE HAPPY TO ANSWER ANY QUESTIONS AND WILLING TO ACCOMMODATE THIS INVESTIGATION HOWEVER POSSIBLE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257440February 4, 2009
SEATS
I WAS INVOLVED IN AN ACCIDENT WHERE I WAS REAR ENDED ON A HIGHWAY AT A FAIRLY HIGH SPEED. BOTH MY SEAT BACK AND THE EMPTY PASSENGER SEAT BACK COLLAPSED INTO THE BACK SEAT BEFORE BEING THROWN FORWARD WHERE I WAS ABOVE THE STEERING WHEEL CLOSE ENOUGH THAT I COULD SEE THAT MY EYES WERE ABOUT TWO INCHES FROM THE WINDSHIELD AND THEN I WAS THEN THROWN BACK AGAIN TO THE LAYING DOWN POSITION OF MY SEAT. IN MY PERIPHERAL VISION I COULD SEE THE SEAT BACK OF THE EMPTY PASSENGER SEAT DOING THE SAME THING AS MY SEAT. THIS APPEARS TO BE A SAFETY ISSUE ESPECIALLY BECAUSE I HAVE TWO CAR SEATS IN THE BACK SEAT FOR MY INFANT AND TODDLER THAT WHERE THANKFULLY EMPTY AT THE TIME. IN ORDER TO GET OUT OF MY CAR I HAD TO RETURN MY SEAT TO THE UPRIGHT POSITION WHICH I WAS SUPRISINGLY ABLE TO DO USING THE AUTOMATIC BUTTON. THIS APPEARS TO BE A SAFETY ISSUE. AS A SIDE NOTE: THREE WEEKS PRIOR TO THE ACCIDENT MY SEATBELT WAS REPLACED UNDER A WARRANTY AND THE REST OF MY SAFETY DEVICES FOUND TO BE IN GOOD WORKING ORDER BY THE DEALERSHIP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10257166February 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ENGINE SUDDENLY REVVED. THE CHECK ENGINE INDICATOR AND THE D4 INDICATOR ILLUMINATED. THE DEALER STATED THAT THERE WAS AN INTERNAL DARK FLUID IN THE TRANSMISSION AND IT NEEDED TO BE REPLACED. THE REPAIR WOULD COST OVER $2,000. SHE CALLED AND FAXED A LETTER TO THE MANUFACTURER, BUT HAS NOT YET RECEIVED A RESPONSE. THE CURRENT MILEAGE WAS 73,605 AND FAILURE MILEAGE WAS 73,600. UPDATED 03/23/09. *LJ UPDATED 03/23/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257200February 2, 2009
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY CASE IS VERY SIMILAR TO ODI ID NUMBER: 10251868. I WAS DRIVING ON THE FREEWAY. THE ENGINE OVERHEATED AND IT WAS FOUND THAT THE UPPER RADIATOR HOSE BURST. ENGINE OIL LEAKED INTO THE COOLING SYSTEM ALSO. THE HONDA DEALER TORN DOWN THE ENGINE, AND DID A SERIES OF INSPECTIONS, LEAK DOWN TEST, AND PRESSURE TEST. NO VISIBLE SIGN OF A BLOWN HEAD GASKET. NO SIGNS OF WARPING AND/OR CRACKS ON THE CYLINDER HEAD. THE SERVICE MANAGER SAID IT IS PROBABLY DUE TO A VERY POROUS CYLINDER HEAD. THE MOST LIKELY CAUSE FOR THE ENGINE OVERHEATING IS AS FOLLOWS: THE POROUS CYLINDER HEAD ALLOWED ENGINE OIL TO LEAK INTO THE COOLING SYSTEM. THE OIL DETERIORATED THE RUBBER GASKET ON THE THERMOSTAT. (THIS WAS INDICATED BY FRESH ENGINE OIL RESIDUE FOUND ON THE DAMAGED RUBBER GASKET OF THE ORIGINAL THERMOSTAT.) THE DETERIORATED RUBBER GASKET BLOCKED THE FLOW OF THE COOLANT. WITHOUT ENOUGH FLOW RATE TO COOL DOWN THE SYSTEM, THE COOLANT BOILED INSIDE THE HOSES. PRESSURE BUILT UP, AND THE UPPER RADIATOR HOSE BURST. COOLANT LEAKED OUT FROM THE DAMAGED HOSE, AND THE ENGINE OVERHEATED. THIS IS THE FIRST TIME THE CAR HAS THIS PROBLEM. IT HAS NO MAJOR PROBLEMS BEFORE. I COMPLETED ALL NECESSARY MAINTENANCE ON TIME ACCORDING TO THE OWNER'S MANUAL. ALL MAJOR MAINTENANCE SERVICES WERE PERFORMED BY THE DEALER. TO CORRECT THE FAILURE, THE DEALER RECOMMENDED REPLACING THE WHOLE CYLINDER HEAD, BUT THE TOTAL REPAIR COST FOR IT, INCLUDING CHANGING THE OIL-CONTAMINATED HOSES AND OTHERS, COST MORE THAN $4200. IT'S JUST TOO EXPENSIVE. ALL THE OLD PARTS (DAMAGED HOSES, THERMOSTAT, ETC) ARE AVAILABLE. FYI, IF IT HELPS ANY INVESTIGATIONS, THIS CAR IS STILL TORN APART AT THE DEALER AS OF TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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