Honda Accord Complaints (2020)

407 consumer complaints on file.

#11417519May 17, 2021
UNKNOWN OR OTHER
Just before March 2, 2021 shortly after purchasing this new vehicle I discovered a safety hazard in which the passenger window will not roll down, I brought it to Hoehn Honda in Carlsbad on March 2 and they oiled the window to make it work. I had concerns that they did not replace the motor mechanisms and it would fail again which it has. Today May 17 2021 I was not feeling ill at work and went to sit in my car to roll down the windows to get a breeze and again the passenger front seat window is stuck. One or two times it seemed like it didn’t work but on the next try it did after the repair. now it’s frozen again. Having non-operational windows is a safety hazard and a passenger hazard, and a law enforcement hazard if pulled over and the window will not roll down. It is stuck in the up position. The dealership has no interest it’s a safety hazard and requires i drive it in and will not provide me a loaner car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414001April 26, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
THE PAINT IS DEFECTIVE , THE CLEAR COAT IS PEELING OFF A LOT OF SCRATCHES ALL OVER THE BODY OF THE VEHICLE IN MANY PLACES .THE IS 2020 AND HAS LESS THAN 1400 MILES.ABOUT 6 MONTHS OLD GARAGE KEPT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414061April 26, 2021
SERVICE BRAKES
THE VEHICLES BRAKING SYSTEM CAUSES WARPED ROTERS AT VERY LOW MILEAGE. USING THESE SYSTEMS IN COMBINATION WITH THE WARPED ROTERS CAUSES VEHICLE SHAKING, DRIVER DISTRACTION, AND INCREASED STOPPING DISTANCE. HONDA REPLACED THE FIRST SET OF ROTORS UNDER WARRANTY WHICH TEMPORARILY FIXED THE ISSUE. HOWEVER ISSUES RELATED TO THESE SYSTEMS INCUR EXCESSIVE APPLICATION OF THE BRAKES RESULTING IN A RESURFACING OF THE PROBLEM AFTER A SHORT TIME. HONDA REFUSES TO ACKNOWLEDGE THIS SAFETY ISSUE OR REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413008April 20, 2021
WHEELS, SUSPENSION: ADJUSTMENT:MANUAL
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A THUMPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO IMPERIAL VALLEY HONDA (664 THOMAS LANE, EL CENTRO, CA 92243) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE REAR WHEELS COULD NOT BE ADJUSTED WHILE PERFORMING AN ALIGNMENT ON THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT HE SHOULD PURCHASE A CAMBER ADJUSTER KIT TO FIX THE ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT IF THE VEHICLE IS NOT UNDER WARRANTY THERE WOULD BE NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408595April 18, 2021
SERVICE BRAKES
I BOUGHT THIS CAR WITH 7 MILES ON IT. MY HUSBAND INSTANTLY KEPT SAYING WHY IS YOUR CAR SHAKING WHEN YOU APPLY THE BRAKES? I DIDN'T NOTICE BEFORE BUT WAS, ESPECIALLY IF YOUR STOPPING FROM A SPEED OF 50MPH OR MORE. BY THE TIME OF MY FIRST SERVICE IT WAS INCREASINGLY WORSE. I HAD THEM CHECK IT BUT THEY SAID IT WAS FINE. IT GOT WORSE! I WENT BACK AGAIN & EXPLAINED IF IT WAS FINE WE HAVE A PROBLEM. THEY CHECKED IT AGAIN, SAID THERE MUST BE A MANUFACTURER DEFECT WITH ROTORS. THEY MACHINED THEM & PUT NEW PADS. THE NEXT MORNING BACKING OUT OF CAR PORT- SCRUBBING METAL SOUND AND SQUEAL. THESE BRAKES ARE FAULTY AND I CAN NO LONGER TRUST THAT HONDA CARES. I'M TRADING MY CAR FOR A MAXIMA IN SEPTEMBER. I HAVE OWNED 7 HONDA'S. THIS WAS MY FIRST BRAND NE ONE. NOT GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408528April 17, 2021
SERVICE BRAKES
WITH ONLY 2600 MILES ON THE CAR, I WENT IN FOR A INSPECTION AT HONDA AND THE REAR BRAKES WERE ALREADY FADING TO THE POINT THAT I MIGHT NEED TO REPLACE THEM WITHIN 2K MORE MILES. FROM WHAT I READ, THE STABILIZING FEATURE THAT HONDA IMPLEMENTED IS A BIT TOO AGGRESSIVE AND BECAUSE OF THAT THE REAR BRAKES ARE WEARING OUT MUCH FASTER THAN THEY SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407742April 12, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2020 HONDA ACCORD HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT STATED THAT AN ACOUSTICALLY DRIVEN DRONE SOUND WAS COMING FROM FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND BECAME LOUD ENOUGH PREVENTING COMMUNICATION BETWEEN THE VEHICLE PASSENGERS. THE VEHICLE WAS TAKEN TO CMA'S VALLEY HONDA (296 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 213-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407256April 9, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THE AUTOMATIC BRAKING SYSTEM WAS ACTIVATED WHEN I WAS DRIVING ~40MPH ON A STRAIGHT HIGHWAY UNDER CLEAR WEATHER CONDITIONS WITH NO CARS IN FRONT OF ME. FORTUNATELY, THE CAR BEHIND ME WAS ABLE TO AVOID ME BUT I DID RECEIVE A FEW HONKS AND A COUPLE OF FINGER SALUTES. I IMMEDIATELY REPORTED THE PROBLEM TO MY DEALERSHIP AND STILL HAVEN'T HEARD FROM THEM - 4 HOURS AND COUNTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406198April 3, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I LEASED MY VEHICLE A YEAR AGO, I HAD ELECTRICAL ISSUES WITH MY OLD CAR SO I WANTED A BRAND NEW CAR THAT WAS RELIABLE AND SAFE FOR ME AND MY CHILDREN. IN THE FIRST MONTHS THE CAR WAS FINE BUT AFTER ABOUT 4 MONTHS THE CAR WOULD SMOKE FROM THE EXHAUST PIPES RANDOMLY. I TOOK IT FOR MAINTENANCE AS THE CAR SYSTEM DIRECTED BUT THE REPAIR SHOP NEVER SAID THERE WAS ANYTHING WRONG WITH THE EXHAUST SYSTEM. A MONTH OR SO PAST AND ONE DAY I GOT IN THE CAR AND ALL THE LIGHTS ON THE DASH BOARD WERE IN. I WAS SO FREAKED OUT BECAUSE IT WAS A NEW CAR AND NO WARNING LIGHTS SHOULD OF BEEN ON. I TOOK IT TO HONDA REPAIR SERVICES AND THEY FOUND OUT THAT A MOUSE WENT IN MY ENGINE AND CHEWED SOME OF THE ELECTRICAL WIRES. THE COST OF THE REPAIR WAS 1700 WHICH IS EXTREMELY OUTRAGEOUS PRICES TO ME. ANYWAY I WAS AT HOSPITAL AT WORK AND I GOT THE CALL FROM THE MECHANIC SAYING I WOULD HAVE TO PAY OUT OF POCKET BECAUSE IT WASN'T A FACTORY DEFAULT. SO I WENT HOME AND DID SOME RESEARCHING AND I FOUND OUT HONDA HAD BEEN USING SOYBEAN IT PEANUT BUTTER OIL TO LUBE THE WIRING, AND THAT'S WHAT ATTRACTS RODENTS TO YOUR ENGINE. IT ALSO STARTED THAT HONDA WIRE PROTECTION TAPE WAS OUT OF STOCK BECAUSE SOME MANY CUSTOMERS HAD THERE CAR WIRES EATEN BY RODENTS. SO I WAS SO PISSED OFF THAT I CALLED HONDA CORPORATE AND THEY TOLD ME THERE IS NOTHING THEY CAN DO. I FEEL AS THOUGH THIS IS A BIG SAFETY ISSUE, WHY WOULD HONDA PUT PARTS OR USE OILS IN THE CAR ENGINE THAT ATTRACTS RODENTS. THIS TO ME IS, UNFAIR TO HONEST HARD WORKING CUSTOMERS THAT PAY HONDA THERE MONEY EXPECTING TO HAVE A SAFE AND RELIABLE VEHICLE.NOW I JUST FOUND OUT THERE IS A RECALL ON THE VEHICLE BECAUSE THE CAR STARTED SMOKING OUT THE EXHAUST PIPES ONCE AGAIN. I AM VERY DISAPPOINTED IN HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405976April 1, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
CRUISE CONTROL NOT WORKING PROPERLY WITH THE SPEED AND CAR BRAKE BY HIMSELF ITS LIKE DETECT SOMETHING BUT IS NOTHING IN FRONT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405999April 1, 2021
STEERING
8/31/2020 MY 2020 HONDA ACCORD POWER STEERING IS TAKING CONTROL OF POWER STEERING. I HAD A CRASH AT 400HAMPTON ROAD -DALLAS TEXAS. MY ( POWER STEERING) PULLED TO THE LEFT SIDE OF THE CURB, I HAD TO YANK THE CAR BACK TO THE LEFT BUT THE CAR ALREADY COLLIDED WITH THE LEFT CURB, RESULTING IN PROPERTY DAMAGE TO THE SIDE OF CAR AND MY RIGHT HAND.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11405809March 31, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRUNK OPENED INADVERTENTLY. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404732March 24, 2021
POWER TRAIN, STEERING
2020 HONDA ACCORD - NOT TRACKING STRAIGHT. DEALERSHIP SAYS THEY CANNOT RECREATE. ISSUE HAPPENS EVERYTIME GOING 50+MPH FOR EXTENDED PERIODS OF TIME WHEN CAR IS WARMED UP (30-45+ MINUTES ON HIGHWAY. DID NOT INITIALLY HAPPEN DURING RESIDENTIAL COMMUTES, BUT IS NOW STARTING TO.) WHEEL STICKS TO ONE SIDE WHEN TURNING SLIGHTLY TO EITHER SIDE AND THEN RELEASES CAUSING OVERCORRECTING. WHEEL IS LOOSE AT CENTER AND YOU CONTINUOUSLY HAVE TO ADJUST LEFT TO RIGHT TO LEFT TO STAY STRAIGHT. IT'S ALMOST AS IF THERE IS NO RESISTANCE IN A CERTAIN SECTION OF THE WHEEL. SEVERELY CONCERNING. FEELS EXTREMELY UNSAFE AND DEALERSHIP WON'T LISTEN. SEEMS LIKE SAME ISSUE FROM 2014 RECALL. PLEASE RECALL THIS ISSUE - I JUST BOUGHT A NEW CAR AND IT'S DOING THIS; SOMETHING THAT SHOULD NOT HAPPEN, ESPECIALLY IN A BRAND NEW CAR WITH ME BEING THE FIRST OWNER - BOUGHT NEW IN NOVEMBER 2019 AT 6MILES. I'VE OWNED 3 OTHER HONDA'S AND THIS HAS NEVER HAPPENED. I FEEL LIKE HONDA IS JUST TRYING TO RUN MY WARRANTY OUT - I WILL FIGHT TO HAVE THIS ISSUE TAKEN CARE OF AS I FEEL LIKE I COULD CRASH AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404090March 21, 2021
UNKNOWN OR OTHER
VEHICLE HAS OPEN RECALL. DEALERSHIP STATES THAT NO UPDATE IS SHOWING NEEDED ON COMPUTER. CONTACTED HONDA AND DEALER SENT PAPERWORK STATING THAT NO UPDATE TO BE PERFORMED TO HAVE RECALL REMOVED FROM VIN. RECALL STILL HAS NOT BEEN REMOVED. FIRST WENT TO DEALERSHIP TOWARDS THE END OF DECEMBER 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403852March 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE WHILE MAKING A SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LIA HONDA ENFIELD (20 PALOMBA DR, ENFIELD, CT 06082) WHERE IT WAS DIAGNOSED WITH THE REAR ROTORS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO SCOTT'S AUTOMOBILE SALES (249 HAMPDEN ST, HOLYOKE, MA 01040) FOR A SECOND OPINION AND WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,835.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403961March 19, 2021
UNKNOWN OR OTHER
LAST YEAR A COUPLE OF WEEKS AFTER I PURCHASED MY CAR I CAME OUT THE STORE TO DISCOVER THE GAS TANK DOOR OPEN AND THE CAR WAS LOCKED. WHEN I CALLED THE DEALERSHIP ABOUT THE INCIDENT IT WAS BRUSHED OFF. THE SPEED LIMIT SIGN CAPTURE CAMERA SHOWED THAT THE SPEED LIMIT WAS 90 WHEN I WAS IN A 35 MILE ZONE, IT HAD CAPTURED THE LAST TWO NUMBERS A ROUTING SIGN INSTEAD OF THE SPEED LIMIT SIGN. I WOKE UP ONE MORNING TO FIND MY CAR WINDOWS DOWN, THE SUNROOF OPEN AND THE CAR WAS STILL LOCKED. THE KEYS WERE STORED IN A PLACE WHERE THEY WERE NOT TOUCHING ANYTHING, SO THERE WAS NO LOGICAL EXPLANATION FOR THE WINDOWS TO BE DOWN AND THE SUNROOF OPEN. THE CAR HAD NOT BEEN DRIVEN FOR A COUPLE OF DAYS PRIOR TO THIS INCIDENCE. I CALLED THE SHERIFF'S OFFICE. ON MARCH 18, 2021, I DISCOVERED THAT THE GAS TANK DOOR WAS NOT LOCKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403722March 18, 2021
UNKNOWN OR OTHER
WHEN TRAVELING 52 MPH MY CAR MAKES A VERY LOUD DRONING SOUND. MY DEALERSHIP HAS CONFIRMED THE NOISE AND BELIEVE IT TO BE AN ACTIVE NOISE CONTROL PROBLEM. THEY REPLACED THE MICS AND MODULE WERE REPLACED WITHOUT RESOLUTION. HONDA ENGINEERING ADVISED TO REPLACE WITH A PART FOR A 2021 MODEL YEAR. AFTER BEING IN THE SHOP FOR 2 MONTHS THE PART WAS REPLACED WITHOUT RESOLUTION. HONDA ENGINEERING ADVISED THE DEALER TO DISCONNECT THE UNIT AND RETURN THE CAR TO ME WHILE THEY RESEARCHED. THERE STILL ISN'T RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402878March 14, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402632March 12, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE SUN ROOF. THE CONTACT INSPECTED THE SUN ROOF AND SAW SEVERAL CRACKS HAD FORMED ON THE SUN ROOF. THE CONTACT IMMEDIATELY CLOSED THE SUN ROOF AND STATED THAT THE SUN ROOF STARTED BREAKING APART AS SHE REACHED HER DESTINATION. THE CONTACT ALSO STATED THAT THE CRACK OCCURRED WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO COLONIAL HONDA OF DARTMOUTH (225 STATE RD, DARTMOUTH, MA 02747) WHERE IT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399162March 4, 2021
STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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