Honda Accord Complaints (2012)

373 consumer complaints on file.

#10606980June 30, 2014
STRUCTURE:BODY, STEERING, SUSPENSION
MY COMPLAINT IS ABOUT SAFETY NEGLIGENCE, ON THE CORPORATE SITE FOR HONDA AND I QUOTE STATES ?YOUR SAFETY IS OUR PRIORITY?. I TOOK MY CAR TO GET CHECKED FOR A KNOCKING NOISE AND WAS TOLD BALL JOINTS RECOMMENDED TO BE REPLACED. I ASKED IF IT WAS SAFE TO DRIVE AND WAS TOLD YES BY SERVICE ADVISOR. AFTER BEING CHARGE FOR APPARENTLY TIGHTEN RODS. APPARENTLY THE CERTIFIED TECHNICIANS NEGLECT SAFETY OF THE CUSTOMER AND ALSO HAVE ATTITUDES TOWARDS CUSTOMERS WAS TOLD THIS WHEN BROUGHT CAR IN AND I QUOTE ?SO YOU KNOW MORE THAN THE HONDA ENGINEERS?. THE FRONT LEFT WHEEL OF MY CAR CAME OFF (WHERE THE NOISE WAS COMING FROM) AFTER TAKING IT TO THE DEALER AND BEING CHARGED FOR TIGHTEN RODS. NOW DEALER IS BLAMING ME FOR THE WHEEL COMING OF WHEN I WAS TOLD THAT THE CAR WAS SAFE TO DRIVE. MY COMPLAINT RESOLUTION SHOULD BE HONDA TECHS/DEALER SHOULD BE HELD LIABLE FOR THEIR SAFETY NEGLECT AND SHOULD REPAIR THE DAMAGES THAT HAVE COST ME TO MY VEHICLE WHICH I HAVE WORK HARD FOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10593222May 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED AS A RESULT, THE VEHICLE CRASHED INTO A TREE. ADDITIONALLY THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL TO REVERSE, HE NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK TO THE FLOOR BOARD. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED AND ADVISED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 9,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588505May 15, 2014
ENGINE AND ENGINE COOLING
I TOOK MY 2012 HONDA ACCORD VEHICLE TO BE SERVICED AT A LOCAL DEALERSHIP. THE VEHICLE IS A LEASED VEHICLE WITH 10 MONTHS LEFT ON THE LEASE AND IS STILL UNDER THE 36,000 MILE WARRANTY. THE DEALERSHIP TOLD ME MY AC CONDENSER WAS BROKEN AND IT WAS $710 TO FIX AND IS NOT COVERED BY WARRANTY. THEY SAID IT WASN'T COVERED BECAUSE A ROCK FLEW UP AND HIT THE CONDENSER, WHICH DOES NOT MAKE IT COVERED UNDER WARRANTY. I FEEL AS THOUGH THIS IS A DESIGN/MANUFACTURE AND FUNDAMENTAL FLAW IN THE VEHICLE AS IF I GET THIS FIXED, IT COULD VERY WELL HAPPEN AGAIN TOMORROW WITH WHERE THE CONDENSER IS AND HAS LIMITED PROTECTION FROM THE ROAD AND DEBRIS FLYING INTO IT. I FEEL AS IF THIS SHOULD BE COVERED UNDER WARRANTY AND FEEL THAT THERE SHOULD BE VERBIAGE IN THE CONTRACT WHEN I BOUGHT THIS CAR THAT THERE IS SIGNIFICANT CHANCE THIS SITUATION COULD HAPPEN. MINIMALLY, THERE SHOULD BE A SMALL PROTECTIVE SHIELD TO PROTECT THE CONDENSER FROM THIS HAPPENING. AS A CONSUMER, I DON'T FEEL MY RIGHTS ARE PROTECTED AND FEEL THAT HONDA SHOULD TAKE RESPONSIBILITY TO F IX THE CAR. AFTER A CONSIDERABLE AMOUNT OF RESEARCH I HAVE FOUND OUT THAT THERE HAVE BEEN A LOT OF SIMILAR CASES THROUGHOUT THE UNITED STATES. I WAS HOPING TO HAVE THE US DOT LOOK INTO THIS FURTHER FOR PERHAPS A RECALL OR A PUT A NOTICE OUT FOR CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587358May 9, 2014
STRUCTURE
I PURCHASED VEHICLE FROM USED CAR DEALERSHIP, OF COURSE NOTHING WAS SAID ABOUT THE WATER PROBLEM. IT MAKES A MILDEW SMELL IN CAR, BECAUSE AS IT RAINS, THE RAIN PORES INTO DRIVER SIDE WINDOW, EVEN WITH IT OPEN ONLY AN INCH. MY BRAND NEW CAR STINKS, AND I'M WET GOING INTO WORK. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574261March 23, 2014
ENGINE, POWER TRAIN
I WAS ON THE STREET, APPROACHING A RED LIGHT. ALL OF A SUDDEN THE ENGINE STARTED TO SPEED UP. THE CAR DID NOT JUMP FORWARD. I IMMEDIATELY PRESSED ON THE BRAKE, PUT THE CAR INTO PARK, AND SHUT THE ENGINE. LUCKILY THERE WERE NO CARS IN BACK OF ME. I STARTED THE CAR AGAIN. EVERYTHING SEEMED NORMAL. TWO DAYS AGO, ON MARCH 22, I WAS PARKING THE CAR ON THE STREET BETWEEN TWO OTHER CARS. I WAS IN EITHER D OR R, WHEN THE VEHICLE STARTED TO RACE AGAIN. I FOLLOWED THE SAME PROCEDURE AS BEFORE, AND SHUT THE ENGINE. THE FIRST TIME THIS HAPPENED, I TOOK THE CAR TO A HONDA DEALER. IT WAS CLAIMED THEY DROVE THE CAR AND EVERYTHING SEEMED FINE. SEVERAL WEEKS AGO AS NORMAL MAINTENANCE, I HAD THE TRANSMISSION FLUID CHANGED AT THE HONDA DEALER. THIS SEEMS TO BE A VERY DANGEROUS SITUATION. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567971March 8, 2014
SERVICE BRAKES
THE BRAKE HAS FAILED FOUR TIMES STARTING AT ABOUT 22 MONTH OLD. WHEN THE BRAKE PEDAL WAS PRESSED DOWN, THE WHEELS KEPT RUNNING. FIRST TIME, I WAS EXITING FROM HIGHWAY. THE ROAD WAS SLIGHTLY SLIPPERY. THE BRAKE WORKED FINE INITIALLY BUT STOPPED WORKING IN THE MIDDLE OF THE CURVE. THE CAR ZIGZAGGED FOR THREE TIMES BEFORE REACHING THE STRAIGHT ROAD. THE SECOND TIME WAS ON DECEMBER 14, 2012 AFTER SNOWING FOR ABOUT 20 MINUTES. AS I WAS SWITCHING TO THE LEFT TURN LANE, THE TRAFFIC LIGHT TURNED YELLOW, THE BRAKE WORKED INITIALLY SO I WAS ABLE TO SLOW DOWN. HOWEVER, AS I WAS APPROACHING THE CAR IN FRONT OF ME, THE BRAKE FAILED AGAIN AND THE CAR CONTINUE TO CRUISE FORWARD EVEN THOUGH I WAS APPLYING THE BRAKES FIRMLY. AT THE END, I HAD TO TURN THE CAR TOWARDS CURB ON MY LEFT SIDE AND THE IMPACT OF HITTING THE CURB FINALLY STOPPED THE CAR. I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS ON THE SAME DAY. THE DEALER CHECKED THE BAKE AND DIDN'T FIND ANY PROBLEM. THE PROBLEM OCCURRED AGAIN TWICE IN THE MORNING OF FEBRUARY 26, 2014 WHEN MY HUSBAND WAS DRIVING MY SON TO MIDDLE SCHOOL ON SLIPPERY ROAD. THE FIRST TIME, THERE WAS A SLIGHT TURN TO THE LEFT AND A SMALL DOWNWARD SLOPE, AND APPLYING THE BRAKES COULD NOT STOP THE CAR EVEN THOUGH THE CAR WAS MOVING AT AROUND 10 MPH. THE SECOND TIME WAS NEAR AN ELEMENTARY SCHOOL. WHEN HE WANTED TO STOP AT A STOP SIGN, ON A STRAIGHT ROAD WITHOUT AN INCLINE, THE CAR PULSATED (ASSUMING ABS STARTED) BUT DID NOT STOP AND DID NOT EVEN SLOW DOWN. I TOOK THE CAR BACK TO THE DEALER AGAIN. HOWEVER, THEY WERE NOT ABLE TO IDENTIFY AND FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567593March 6, 2014
SERVICE BRAKES
I BEGAN TO HEAR AN INTERMITTENT SCRAPING, RUBBING NOISE IN THE BACK OF THE CAR. I TOOK IT IN TO THE DEALER WHERE I BOUGHT THE CAR AND THEY TOLD ME I NEEDED REAR BRAKE PADS ONLY AND THE FRONT BRAKES WERE FINE, NO PROBLEM'. SOON AFTER, I HAD NECESSITY TO BRAKE SUDDENLY ON THE FREEWAY AND I DISCOVERED THAT THE FRONT END SHOOK VIOLENTLY WHEN BRAKING AT 55-60 MPH! I FELT A DREAD TO TELL THE DEALER DUE TO PREVIOUS ISSUES WITH THEM. I FINALLY TOOK IT BACK AND WAS TOLD THAT NOW THE FRONT BRAKES WERE WARPED AND NEEDED THE 'ROTORS TURNED! AT A COST OF $300.00+ TO ME. I COMPLAINED THAT THIS CAR IS STILL UNDER EXTENDED WARRANTY AND DID NOT HAVE ENOUGH MILEAGE FOR SUCH DRASTIC MEASURES OF TURNING THE ROTORS. I RECEIVED A VAGUE ESTIMATE WHICH OFFERED TO REPAIR AT NO CHARGE TO CUSTOMER. WHY CAN'T HONDA REPLACE THESE ROTORS AND NOT JUST TURN THEM? I AM STILL PAYING FOR THIS CAR AND CERTAINLY NEVER ANTICIPATED SUCH A MESS AS THIS WHEN IT IS STILL NEW! IS THERE SOME PROBLEM WITH THESE ROTORS AS YET UNDISCLOSED BY HONDA? I DID MONTHS OF RESEARCH AND TEST DRIVING AND LOOKING FOR MY FIRST BRAND NEW CAR. I EXPECT MORE FROM HONDA AND THIS IS VERY DISAPPOINTING! HONESTLY, I THOUGHT I WOULD HAVE THIS CAR FOR MANY YEARS TO COME AND NOW I FIND MYSELF WONDERING WHY I BOUGHT A NEW CAR IN THE FIRST PLACE. THIS IS NOT A GOOD START! PLEASE PROVIDE SOME ANSWERS FOR ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567215February 27, 2014
UNKNOWN OR OTHER
WINDOW ON THE DRIVER SIDE IS WOBBLING, AND CAUSING EXCESSIVE, ANNOYING NOISE. IT'S GETTING WORST WITH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564858February 18, 2014
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKS FROM LEFT END CORNER OF DRIVER SIDE UNDER COLD WEATHER WITHOUT ANY FORCE FROM OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564266February 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE TURNED OFF. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND NOTICED THAT THE FIRE DESTROYED THE DRIVER'S SIDE DOOR PANEL AND EXTENDED TO THE INSTRUMENT PANEL. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FIRE AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10562051January 29, 2014
STEERING, ENGINE
WHEN CRUISING ON THE HIGHWAY, THE STEERING WHEEL DEVELOPS A VIBRATION. ALSO, WHEN THE CAR IS IDLE, IT VIBRATES ALMOST LIKE A CYLINDER IS MISSING A SPARK. ONLY HAVE 34000 MILES ON THIS CAR AND ITS GIVING ME THESE ISSUES THAT THEY SAY "CAN'T BE FIXED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560947January 15, 2014
ENGINE
2012 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO ENGINE MISFIRE THAT MAY DISABLE VEHICLE. *SMD THE CONSUMER STATED THE VEHICLE WAS STILL UNDER WARRANTY. SUPPOSEDLY, A FEDERAL COURT AUTHORIZED A NOTICE REGARDING THE ENGINE MISFIRE PROBLEM. THE DEALER INFORMED THE CONSUMER, EVEN THOUGH HIS VIN WAS INCLUDED, THERE WAS NOTHING THEY COULD DO, UNTIL HE EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559092January 8, 2014
WHEELS
THERE IS A SOUND COMING FROM THE LEFT FRONT TIRE THAT SOUNDS LIKE A WHEEL BEARING. HAD THE MICHELIN TIRES CHECKED, AND THEY FOUND THEM TO BE OK. TOOK IT TO HONDA DEALERSHIP, THEY COULD HEAR THE THUMPING ON SOME ROADS, BUT NOT ALL ROADS. THERE IS STILL THE THUMPING SOUNDS. REPLACED THE TIRES WITH ANOTHER SET OF MICHELINS AT 30,000 MILES AND THE THUMPING SOUND IS STILL THERE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555328December 9, 2013
STRUCTURE
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT THE CARPET UNDER THE ACCELERATOR PEDAL WAS NOT ATTACHED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE CARPET HAD BEEN CUT INCORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,000. UPDATED 1/7/14*CN THE CONSUMER STATED THE CARPET IS COMING UP BY THE REAR PASSENGER SIDE, FRONT PASSENGER SIDE, AND ON THE DRIVER'S SIDE BY THE ACCELERATOR PEDAL. A REPAIR WAS ATTEMPTED BUT WAS UNSUCCESSFUL. UPDATED 1/22/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555184December 7, 2013
SEATS
SEAT DESIGN DOES NOT PROVIDE COMFORT AND COULD CAUSE DRIVER TO HAVE AN ACCIDENT BECAUSE YOU HAVE TO SHIFT YOUR BODY SO THAT THE SEAMS ON THE SEAT DO NOT PINCH YOUR SCIATICA NERVE...IT CAUSES NUMBNESS IN YOUR LEG WHICH COULD IMPACT PRESSING ON THE ACCELERATOR. ALSO, BACK OF SEAT DESIGN CAUSES PAIN FOR PEOPLE WITH BACK ISSUES (HERNIATED DISCS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550755November 4, 2013
SEATS
MY MAIN ISSUE WITH THIS VEHICLE IS THE SEATING, SPECIFICALLY THE DRIVERS SEAT. I CAN HONESTLY SAY ITS THE WORST SEATING I'VE EVER EXPERIENCED IN A VEHICLE. THIS IS VERY SURPRISING, ESPECIALLY SINCE IM TALKING ABOUT A 2012 HONDA ACCORD! WHILE THE SEAT IS RELATIVELY COMFORTABLE IN SHORT TRIPS, ANY LONGER TRIPS (GREATER THAN 30 MINUTES) PLAYS HAVOC ON MY BODY. IM A MALE OF AVERAGE HEIGHT (5 FOOT 10 INCHES) AND WEIGHT (170 LBS) A LONG TRIP IN THIS VEHICLE CAUSES SORENESS IN MY LOWER BACK, NECK AND NUMBNESS IN MY LEGS. I HAVE TRIED TO MAKE SEVERAL ADJUSTMENTS TO THIS SEAT TO ALLEVIATE THE PROBLEM BUT HAVE HAD NO SUCCESS. MY WIFE ALSO HAS SIMILAR ISSUES WITH THE SEATING AND THE EFFECT ON HER BODY. IN DEFENSE OF HONDA, I HAVE NOT BROUGHT THIS ISSUE TO THEIR ATTENTION. HOWEVER, AFTER READING HUNDREDS OF COMPLAINTS ON THE WEB CONCERNING THIS SEATING ISSUE AND HONDAS RESPONSE TO THEIR COMPLAINTS, MY ATTEMPT TO HIGHLIGHT THIS PROBLEM TO HONDA WOULD MOST CERTAINLY FALL ON DEAF EARS. I HAVE READ "HOME REMEDIES" FOR MAKING MODIFICATIONS TO THE SEAT TO INCREASE COMFORT BUT SHOULD I HAVE TO RESORT TO SUCH MAINTENANCE? NOTHING CAN BE DONE TO IMPROVE THE SEATING IN THIS CAR SHORT OF REPLACING THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549727October 27, 2013
SEATS
THE DRIVERS SEATS ARE VERY BAD AND CAUSE BACK PROBLEMS. I HAVE DEVELOPED SERVER BACK ACHES AFTER USING THIS HONDA FOR THE PAST 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547063October 7, 2013
SEAT BELTS
CHILD'S ARM BECAME ENTRAPPED BY TANGLEMENT IN THE UNBUCKLED SEATBELT NEXT TO THE SEAT WHERE HE WAS SITTING. THE SEATBELT LOCKED AND WOULD NOT RELEASE THE CHILD'S ARM. THE CHILD'S ARM WAS LOSING CIRCULATION AND THE BELT HAD TO BE CUT. THE CHILD SUFFERED BRUISING AND SPRAINED WRIST. HONDA IS REFUSING TO REPLACE THE SEATBELT BECAUSE IT THE WARRANTY DOESN'T COVER AND "MODIFICATIONS" TO THE SEAT BELT. I WAS TOLD THAT WE SHOULD HAVE DROVE TO A DEALER FOR ASSISTANCE. I'M NOT SURE HOW THAT WOULD BE POSSIBLE DURING AN EMERGENCY SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10545730September 27, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC STATED THAT THE BRAKES AND ROTORS NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543702September 19, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
2012 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO TRANSMISSION MALFUNCTION. *SMD THE CONSUMER STATED PLACED THE VEHICLE IN PARK, ENGAGED THE PARKING BRAKE, WITH THE VEHICLE STILL ON, AS HIS WIFE WAS SITTING IN THE PASSENGER SEAT, WITH THE AIR CONDITION ON. FIVE MINUTES LATER, THE VEHICLE STARTED ROLLING DOWN AN INCLINE, AND WENT THROUGH A FENCE. THE CONSUMERS HANDWRITING IS ILLEGIBLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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