GMC Yukon Complaints

6,462 consumer complaints on file.

#11424310July 11, 2021
SUSPENSION
When I turn out of a parking spot it clicks and pops replaced ball joints shocks tie rods everything it won't go away and it does it when I pull into a parking spot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423518July 6, 2021
UNKNOWN OR OTHER, POWER TRAIN
A/C Condensing Unit leaking. Appears to Leak from small tack weld on the top area of the condensing unit. All of the R134 went out and left with no A/C. Seems to be a common problem and ignored by GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423528July 6, 2021
SERVICE BRAKES
Vacuum pump loses vacuum, and the brakes are very hard. Occurs when sitting still with the brake applied. Also occurs in reverse at low speeds. My wife refuses to drive her car, due to numerous near fender benders.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423440July 5, 2021
AIR BAGS
Once again, the car has been repaired under the recall for the airbags, but once again the cars lights have turned on to state service safety restraint system. I am unable to trust the airbags will deploy with the system being that this issue has been appearing multiple times and reappeared after the recall was complete.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423324July 3, 2021
UNKNOWN OR OTHER
Several cracks have developed on the dashboard in front of the drivers position and by the passenger airbag location. The dashboard cover vibrates when going over rough roads and I am concerned that the vibration will initiate the passenger airbag which is also on recall with no date established to bring the car in for a replacement airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423199July 2, 2021
SUSPENSION
There is a known issue with the GMC strutts leaking. I contacted several GMC dealerships to purchase strutts so that a local mechanic could put fix my truck without the dealership pricing. GMC refuses to sell the parts to anyone other than a dealership. I was informed by several dealerships the part is a national back order for 6 months. The cost that GM is making for each person that purchased a 2017 Denali is between two to four thousand dollars!! While driving my truck myself and my daughter would come out of the seat! This should be a recall. I'm also reporting this to the consumer financial protection bureau. I phoned this in a month ago and have heard nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422251June 25, 2021
ENGINE
The contact owns a 2015 GMC Yukon. The contact stated that while driving approximately 25 mph, the check engine warning light illuminated, and the vehicle started to vibrate abnormally. The contact had taken the vehicle to the dealer who diagnosed that the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 120,058.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422149June 24, 2021
EXTERIOR LIGHTING, UNKNOWN OR OTHER
GMC has a bulletin “recall” that stated that the tail lights of their vehicles were not illuminating on vehicles. In 2019 we took our vehicle in to have the defect covered because our passenger tail light stopped working. We are now having the same issue with our driver light but they are stating that the recall only covered one light with knowledge that both lights are defective. Only one light was replaced. They also had a recall on a defective air compressor that we paid $580 for but because of mileage it was not covered. I spoke with a rep by the name of Angellica in the complaint department that confirmed that the letters regarding the air compressors were sent in November of 2017 and I did not receive that notice during that time. I purchased the vehicle in April of 2017. If any part of a vehicle is defective, or poorly made coverage should not end and defective parts should be replaced. We are looking to be reimbursed for repairs and coverage provided for the second light on our vehicle. GM refuses to resolve this issue and is placing my family in danger with defective parts on this vehicle. I am looking for this to be resolved as soon as possible. This is poor business and the quality of this vehicle that is 5 years old is poor. Attached you will see the invoice from the dealer states that the wiring is bad but coverage was expired due to mileage. If defective parts are in a vehicle there should not be a limitation on getting them replaced. GM made this mistake and it needs to be corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422144June 24, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
This new 2021 GMC Yukon Denali we purchased on June 2, 2021 has a very sophisticated controls system that includes a feature, entitled "Brake Assist," that is designed to detect "rapid brake pedal applications due to emergency braking situations and provides additional braking to activate the Antilock Brake System (ABS) if the brake pedal is not pushed hard enough to activate ABS normally." "Brake Assist disengages when the brake pedal is released." After I left the dealership (June 2nd), I noticed that the "Service Brake Assist" light had illuminated on the Driver Information Center (DIC). I pulled off the road to check the Owner's Manual, and then continued home trusting that no immediate hazard existed. I subsequently set up an appointment with the dealership for a checkup. A week later, the dealership downloaded a new software package from GMC. The Brake Assist light did not appear when the engine started, so I left for home (50-minute drive at moderate speeds). Enroute to my home, I stopped at a store and turned the engine off. Started home a few minutes later. While accelerating past 45 mph, the brake system independently engaged, which threw me against the steering wheel and into the windshield. As the SUV decelerated through 20 mph, the brakes automatically released. I was not hurt, nor did I lose angular control of the vehicle. I completed my drive home and parked the Yukon normally. Did not drive it again until returning to the dealership a few days later. This second visit did not bear fruit. After significant explorative work, the lead mechanic drove the vehicle several miles under a multitude of conditions, but could not duplicate the problem or get the light on the DIC to extinguish. At my request, the dealership returned possession to me with the light still illuminated. I have driven the vehicle several miles since then with the "Service Brake Assist" light still illuminated. I suspect this is a GMC software problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421643June 21, 2021
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
At certain speeds my vehicle vibrates, like a grinding sound at speeds between 50-55. This is a safety risk because I have children and grandchild that frequently ride with me. I have taken my vehicle back to the dealership and they say it is no codes and send it back to me without fixing the problem. My vehicle has not been inspected by anyone except the GM dealership. I got my vehicle Nov. 2018 and this started happening between Dec. 2018 and Jan. 2019. My check engine light did appear and was flashing around this time. In 2019 I had to replace the rear shocks and I believe they are not working properly now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421656June 21, 2021
POWER TRAIN
Vehicle shudders, jerks excessively, and shifts erratically when accelerating. Had transmission serviced, fluid flushed, pan cleaned, transmission filter changed. Metal shavings were found in the pan and filter and covering magnet in pan. During flush metal shavings were recovered from oil cooler. Transmission continues to display same symptoms and rpms fluctuate during steady acceleration described as evidence of transmission slipping. Vehicle has not been serviced by dealer. No warning lamps or DTC indicated. Approximately 1500 miles after service during follow up inspection, metal shavings/debris were found in fluid on dipstick. All gm recommended parts and fluids used during service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421492June 19, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Drivers side tail light intermittently works, doesn't work all the time. Passenger side brake light stays on continuously, never changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421244June 17, 2021
STRUCTURE:BODY
Cracked dashboard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420993June 15, 2021
UNKNOWN OR OTHER
The dash is cracked which could be very dangerous if the airbags ever deployed as chards of plastic could injure the driver and front passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420662June 12, 2021
AIR BAGS, UNKNOWN OR OTHER
I was driving and slowed down upon approaching speed bumps and going over speed bump my dashboard cover cracked. There was no warning after it cracked the more I drove the more it cracked I am currently buying a dashboard cover to go over the cracked dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419504June 3, 2021
SUSPENSION
The contact owns a 2017 GMC Yukon Denali. The contact stated that while driving over a bump in the road at various speeds, the vehicle became airborne. The contact took the vehicle to the dealer who diagnosed the vehicle and informed him that the struts failed and needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419318June 2, 2021
AIR BAGS
The contact owns a 2008 GMC Yukon. The contact stated that the vehicle was repaired under the airbag recall. After the recall repair was performed, the airbag warning light remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419417June 2, 2021
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
My kids and I was on the interstate and all of sudden my yukon reduce engine power.Dropping to 30 in a speed zone of 70.I was very afraid for our safety and appreciate there concerns for reducing engine power to save the truck,but that's very dangerous. So I paid to replace the throttle body and gas pedal cause that was the codes for the problem. But it's still doing the same thing and I don't have money to keep buying parts.Plus it a gm problem and I really need some help with the fixture..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418955May 29, 2021
AIR BAGS, SEAT BELTS
The side air bags on the passenger and driver side front and back deployed while driving down the road. The driver side airbag hit my 19 year old son in the side of the face hard enough to cause his ears to ring. There was not a reason for the air bags to go off spontaneously. He had to pull to the side of the road blindly because he didn’t know if he had been hit by another vehicle. We have filed a complaint with GMC. This could have caused a serious wreck injuring my son or someone else on the road due to the shock and force of the air bags hitting him and the inability to see after they deployed. Yes it is available for inspection.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11418490May 25, 2021
POWER TRAIN, STEERING
Hello, I am a Repair Technician for a General Motors dealership in Reno NV. vehicle in question has no ability to to placed in neutral without the engine running. per GM repair guides the vehicle must either be placed in neutral with engine running or a special tool is needed to placed trans into neutral in to move vehicle. this is a major safety concern as vehicle became engine became disabled and the vehicle could not be moved. steering is locked, parking brake automatically sets and neutral position on gear selector cannot be selected. this happened at our dealership. but i can only imagine this happening to someone on the highway. stuck blocking the road with no ability to move the vehicle to safety. i feel this is extremely dangerous and i am sending an email to General motors technical assistance also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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