GMC Yukon Complaints

871 consumer complaints on file.

#11546158September 23, 2023
FUEL/PROPULSION SYSTEM
On Sept 17, 20123 my SUV stalled while driving in heavy traffic causing a sudden and unexpected loss of power and putting me in jeopardy of a crash My vehicle was towed to the dealer as it would not start. The dealership replaced the Fuel Pump Power Control Module. There is a recall for this part on 2021 Yukon. My vehicle was not included in the recall. Further, this make /year SUV has 11 safety recalls . I contacted GMC and opened a case. No one has contacted me to discuss the issue. I called several times and have been provided little information other than “the Regional Service Rep” will contact me and that GMC sent an email to the dealership. I have been repeatedly told my vehicle is not part of the recall. Logic dictates otherwise. I do not believe the part failure was a coincidence. Rather, the recall should have included my SUV. Further, GMC should contact me to discuss this issue as a consumer with a safety concern. I cannot operate this vehicle with confidence knowing that some of the other recall items could cause a sudden loss of power. I do not have trust in GMC to accurately identify vehicles with issues. I want GMC to explain how any driver should feel safe to operate a vehicle on the roads under these facts- knowing a vehicle was not included in one of the recalls and could be left out of others. I also question why GMC makes a vehicle that cannot be put in neutral without the vehicle running. This creates a whole other safety issue if the vehicle stalls on a highway and needs to be pushed off the road. I had an issue with the tow because of this fact. In summary for required information: 1)Unknown if the part is available as the dealer removed it 2) I was in traffic and my vehicle stalled 3) The dealer confirmed the part needed to be replaced as the SUV would not start 4) See number 1 5) There were no warning lights or other. The SUV stalled. I know GMC wants to make a profit. It should not be at consumer’s safety and peace of mind..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545764September 21, 2023
SERVICE BRAKES, ENGINE, STEERING
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544427September 13, 2023
AIR BAGS, SEAT BELTS
Service safety restraint system came on my vehicle and I just purchased this vehicle 3 weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543903September 11, 2023
ENGINE
I was driving approximately 25 to 30 mph in a round about on two different occasions within the last 10 days and the vehicle completely shut off in a busy traffic area almost causing an accident on both occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543334September 8, 2023
SUSPENSION, STEERING, POWER TRAIN
Out of no where the right side makes a clicking noise when I turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543108September 7, 2023
UNKNOWN OR OTHER
this yukon is leaking water into the cabin and mold has developed. i do not know when this issue started but i noticed the mold under the passenger rubber mat on 8/26/23. i contacted the local dealer, koon's gmc and they told me that they would charge me to just look at the car even though it is under a bumper to bumper 3 year warranty. the dealer was unable to locate the source of the leak, so nothing was fixed. i have been in touch with a gmc representative and she hasn't any useful information. the development of mold in the car is hazardous to our family and this should be looked into by the government.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541873August 31, 2023
SEATS, ELECTRICAL SYSTEM:HORN
The contact owns a 2022 GMC Yukon. The contact stated that while her daughter was occupying the second-row passenger's side seat, the seat inadvertently folded. The contact stated that the failure recurred on the second-row driver’s side seat while the seat was vacant. Additionally, the contact stated that the horn was inoperable. The contact stated that she was concerned for her safety and the safety of her children. The vehicle was taken to the dealer, where an unknown diagnostic test was performed, and the parts were ordered. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer, and the contact was informed that a case was opened. The failure mileage was approximately 10,444.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541842August 31, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Yukon. The contact stated while driving approximately 80 MPH, the vehicle stalled. The contact was unable to veer to the side of the road and was unable to restart the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was determined that the fuel pump power control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538531August 14, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the interstate on a low speed and my SUV came to a complete stop with no notice. Nothing was in the road or close in front of me. Jerked me to the front and seat belt left a red spot on my neck from the seat belt, scared the crap out of me. I thought I was hit from behind. The is a hug safety concern that needs to be recalled and fixed immediately before it causes an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535540July 31, 2023
AIR BAGS, SUSPENSION
My 2022 GMC YUKON DENALI has been at dealership multiple time for defective air ride suspension. The message says "service leveling system" once that show's it's a matter of time the vehicle will slump down. The passenger side air bag keeps busting creating a safety hazard for my family and others on the highway.When problem occurs the vehicle slumps down on front suspension and will bounce out of control when driving on highways and over bridges. It has now been in shop 4 times for the same problem. Dealership has been extremely helpful on trying to fix the problem, but there's definitely something serious going on and GM needs to look into making this right before someone get's hurt driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532981July 18, 2023
FUEL/PROPULSION SYSTEM
The vehicle was not starting and after 3 attempts it started, but a strong smell like gasoline came inside the car, and as I checked, fuel was running all the way to the ground. Major hazard! The vehicle was taken to the dealership and diagnosed with a leak in the High-Pressure Fuel Pump. According to the service advisor NOT COVERED under powerterain warranty. The part just went bad, and needs to be replaced. However, the vehicle has been in the service department since July 3 (Now it is July 18) and the part is in back order and no news as of when my vehicle will be fixed. My vehicle is a 2021 and I do not understand how a part is not available, or discontinued (according to parts department). I need my vehicle fixed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532890July 18, 2023
ENGINE, ELECTRICAL SYSTEM
This complaint is an addendum to a complaint I filed last week regarding the suspension of my same vehicle. 1. Battery: battery died several times without warning and the cause was never found. Took 4 trips to the dealer to get a new battery placed. Dealer blamed various “modules” each time. I believe that electrical system is faulty because the windshield wiper sprayer also stopped working, and the heads up display flickered at times. Issue 2: “low engine oil pressure warning. Turn vehicle off immediately” warning at 17,800 miles while driving on the highway. Had to immediately pull over and per GMC, the vehicle was not able to be driven and had to be towed to the dealership, leaving me stranded at night in a vehicle that I couldn’t turn on while I waited to be picked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532758July 17, 2023
ENGINE
The lifters failed about two months from buying it from the dealership. The vehicle was new and only had 13 miles when it was bought. The vehicle had about 600 miles when the lifters failed. As he vehicle was being driving on the highway it started making a clicking noise and the engine would pull and lost power. The vehicle was taken to the dealership and was in service for about 3 weeks for repairs. No one other than the dealership has inspected the vehicle. There was no warning lamps, messages or symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532172July 13, 2023
SUSPENSION
We repeatedly received an error saying “Vehicle too high, drive with caution”, at which point, the suspension adjustment controls would not work and I could not lower the vehicle. The service department has had our vehicle for over 2 months now and I am unsure if they were able to duplicate this particular issue, but we did photograph the warning. We have had multiple other electronic issues with this vehicle and feel we were sold an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530998July 7, 2023
ENGINE, POWER TRAIN
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529646June 29, 2023
POWER TRAIN
The contact owns a 2023 GMC Yukon. The contact stated while approaching a stop light at an undisclosed speed, the vehicle stalled and lost motive power. There was no warning light illuminated. The contact shifted the vehicle into park and restart the vehicle. Once the vehicle restarted, the vehicle started operating normally. The vehicle was taken to the dealer but was not repaired. A software update was performed however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526929June 14, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SEAT BELTS
The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the odometer was inoperable. There was an abnormal odor of fuel while starting the vehicle. The parking brake and TPMS warning lights were illuminated and flashing. The parking brake was inoperable. Additionally, the seat belts were inoperable. The contact stated that there was a cut in brake line. The vehicle was taken to the local dealer where it was diagnosed and determined that the brake master cylinder needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523850May 25, 2023
STEERING
Experienced a sudden loss of steering ability while driving, no collision occurred. Once the vehicle came to a stop still was unable to steer the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521401May 10, 2023
AIR BAGS, ENGINE
My transmission had to be replaced back in December of 2021, and now I have taken my truck back to the dealership for transmission problems again, the transmission is slipping again, driving rough and now im getting a safety restraints message and the airbag picture is coming on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521323May 10, 2023
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
The contact owns a 2022 GMC Yukon. The contact stated that since owning the vehicle, the parking sensors failed to operate as needed. The contact had taken the vehicle to a dealer and was informed that the chip needed to activate the sensor was not installed in the vehicle. The contact called several dealers in his area and was informed that due to a chip shortage, the chip needed to repair the vehicle was not yet available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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