GMC Yukon Complaints

6,462 consumer complaints on file.

#11684451September 2, 2025
ENGINE
After stopping at a stop sign, I accelerated for a few seconds, but then it shifted to Neutral and the screen said "Press Start Again". I pressed Start, accelerated for a few seconds, and again it shifted to Neutral and the screen said "Press Start Again." I repeated this process a few times and luckily made it to the end of our driveway. I could no longer move the car nor could I shift gears. When trying to shift gears, the screen said "Conditions Not Correct for Shift." I requested Roadside Assistance. There is no way to get this car into neutral so he had to manually pull it onto the tow truck bed. The nearest dealership diagnosed it as engine failure and replaced the engine. There were no warning signs prior to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684385September 2, 2025
ENGINE
I just bought this 2025 GMC Yukon a little over a month ago, and the 6.2 engine has seized up. This vehicle started making grinding noises and shut down going 60 miles an hour. I traded in my previous Yukon and the dealer has sold it, so now I have nothing to drive. These engines are dangerous, and GM knows this and they don't seem to be doing anything about it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683857August 29, 2025
ENGINE
Recall issued in April states that the Engine could experience a catastrophic failure and needs to be inspected for possible replacement. At this time (8-30-25) they are not allowing the dealers to perform these inspections. Why can't they at least perform the inspection to see if in fact the Engine will not need to be replaced? They are being irresponsible with their approach to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683839August 29, 2025
ELECTRICAL SYSTEM
we brought my 2023 gmc yukon into Parks GMC in greenville sc on july 26, 2025 for the engine recall that we received a letter from. We left it as we were going on vacation for the week and picked it up the following saturday august 2nd. the next week my engine light started lighting up and my husband contacted the dealership and we were asked to bring it back in. We did and were told that we now had a bad Telematics Communication Interface Control Module that was causing my engine light to come on and that we were going to have to pay $600.00 out of our pocket to have this repaired. After researching we found that this is a VERY common and widespread problem with a lot of owners right after they bring their vehicles in to be serviced. We declined the repair, one because they did not have the part in stock as that apparently is also a big problem of not being able to get the part in stock and two because we feel like we should not have to pay to have this part replaced as it appears to be a widespread issue that is happening. The dealership also charged me $182 for diagnostic charges that I once again feel like we should not have had ton pay. Please advise us asap. our contact info is [XXX] [XXX] & [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683787August 28, 2025
UNKNOWN OR OTHER
While super cruise was engaged the car changed lanes automatically without any action on my part. The problem is I had set the automatic lane change feature to only activate when the turn signal was switched. While examining the vehicle settings I discovered that the feature was set to automatic not turn signal activated. What cause the software to change this setting? The service tech could not find any problem but guessed that when the software is updated it goes to a default setting. This is wrong. Setting should not change. The setting also changed on opening the tail gate with my foot. This setting was turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683727August 28, 2025
AIR BAGS
I was read ended at a stop light. The other drive fell asleep. She was in a 3.25 ton dodge ram going 45-55 mph. She never touched her brakes. She pushed me into the car in front of me. Air bags never deployed . My car is totaled. The driver’s car hit so hard the front of her car was in my third row of seats. I was taken to the hospital for chest pains since the seatbelt was the only thing that saved me .
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11683455August 27, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Problems with the engine shifting gears stalling delayed or won’t engage hard shifting while it’s in motion something’s going on with the engine we’ve called several and had it serviced times of times to ask them what was going on with it in Newport Oregon you can fill it still when you drive. The problem still is not fixed. It’s been happening since we purchased it took it in right away. we’ve asked if our Vin number has come up for a recall repairs we are worried for safety and are currently parking in the car because the dealership is unable to fix what is wrong with the car. They’re telling us there is something wrong and are aware of the recall and won’t fix the problem dealership refuses to take the car they don’t want it without the recall fixed due to safety concerns. you can definitely fill it when you drive I’m not exactly sure what the other issue if with the sounds it’s making when the issue keeps happening but it’s scary There is the recall on it. They are not taking into consideration or the seriousness of the situation and the safety of lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683112August 26, 2025
SERVICE BRAKES
I JUST PURCHASED THIS 2019 GMC YUKON DENALI. ABOUT 3 WEEKS AFTER; THE MESSAGE "SERVICE TRAILER BRAKE SYSTEM" STARTED BEEPING...DIDN'T REALLY PAY BOTHER ME AT 1ST SINCE I WEREN'T PLANNING TO PULL ANYTHING. THEN IT STARTED DOING IT MORE FREQUENTLY. NOW IT IS CONSTANTLY DOING IT EVERY FEW DAYS. CAN'T SEEM TO GET IT TO STOP. VERY ANNOYING... ANY SUGGESTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683218August 26, 2025
ENGINE
My engine is currently experiencing loud knocking/shaking. It worsens as my vehicle is accelerating it is causing my engine to lose ability to accelerate which has posed a safety concern. This vehicle is my main source of transportation for my family. We have taken this vehicle to the dealership where they were unable to service due to the recall not being open and available and i have contacted GM customer service with no remedy to be issued at this time. The dealership cannot perform any maintenance pertained to the recall and yet cannot remedy. I am concerned for my family's safety. I was advised that i shall continue to drive the vehicle until it breaks down or the recall is open for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683107August 26, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683082August 26, 2025
ENGINE, WHEELS
I WAS DRIVING ON HYW 64 IN CASHIERS, NC 28717 ON AUGUST 25, 2025 AT AROUND 4:30 PM AND MY 2022 GMC YUKON DENALI JUST STOPPED IN THE MIDDLE OF THE ROAD. I WAS UNABLE TO RESTART IT SO I WAS NOT ABLE TO MOVE IT FROM THE MIDDLE OF THE ROAD. SOMEONE PASSING BY CALLED 911 SO LOTS OF EMERGENCY VEHICLES ARRIVED. THE MEN TRIED TO SWITCH THE CAR INTO NEUTRAL SO IT COULD BE TOWED AND FINALLY WERE ABLE TO DO THAT READING SOMETHING IN THE MANUAL ABOUT HITTING THE START BUTTON TWICE. WHILE BEING PUT ON THE FLATBED IF THE TOW TRUCK I NOTICED THE TIRES WERE NOT ROLLING, JUST SLIDING FORWARD. IT IS BEING TOWED TO A CHEVY DEALER AN HOUR AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682659August 24, 2025
SERVICE BRAKES
Yukon break tail lamp problems. Brake lights work intermittently. Very dangerous! The break lights will work intermittently and then work. This was an issue with the 2016 models and GM issues a recall. There is no recall for 2017 which I don't understand because nothing has changed with the manufacturing process. I researched and there is a class action but in California only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682392August 22, 2025
EXTERIOR LIGHTING
Rear tail lights go out intermittently caused by a defect in the vehicle manufacturer’s process in which the circuit board is broken in certain areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682356August 22, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682343August 22, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2021 GMC Yukon. The contact stated that while accelerating, the vehicle jumped and hesitated while accelerating until the vehicle exceeded 20 - 25 MPH. The contact stated that at 1,500-2500 RPM, the failure recurred. There were no warning lights illuminated. The contact stated that while looking online, the contact discovered information about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) with a similar failure. The dealer was contacted, and it was confirmed that the VIN was not included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). An appointment was scheduled for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure, and it was confirmed that the VIN was not included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); because the manufacturing date was 3 months after the date for the vehicles listed under the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682211August 21, 2025
ENGINE
The contact owns a 2021 GMC Yukon. The contact stated that while driving at various speeds, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and it was determined that the lifters needed to be replaced. The vehicle was repaired out of pocket. The check engine warning light became illuminated again after the repair. The vehicle was taken to the same local dealer, where it was diagnosed, and it was determined that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to another local dealer, Ed Rinke Chevrolet Buick GMC CO. (26125 Van Dyke Ave, Center Line, MI 48015) for a second opinion, and remained at the dealer for further investigation. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682075August 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681496August 19, 2025
ENGINE
Full engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681638August 19, 2025
POWER TRAIN, ENGINE
The contact owns a 2019 GMC Yukon. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and jerked before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681592August 19, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 GMC Yukon. While the contact's husband was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake failure warning light was illuminated. The contact’s husband depressed the brake pedal and noticed that the brake pedal was firm and difficult to depress. The contact stated that an error message indicated that the vehicle was decelerating. The contact's husband depressed the brake pedal and the vehicle decelerated to 40 MPH. While the contact’s husband was slowly driving into the driveway at the residence, the brake pedal was depressed; however, the vehicle failed to stop. The contact’s husband immediately shifted the gear shifter into park(P) to stop the vehicle. The contact stated that the failure had occurred while on the way home from a family trip. The vehicle was towed to the dealer and the vehicle was diagnosed with a failed brake master cylinder assembly, a failed brake control module, and a failed brake plunger. The contact was informed that the brake master cylinder assembly, the brake control module, and the brake plunger needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back-order. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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