GMC Yukon Complaints

6,462 consumer complaints on file.

#10058495February 19, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING ON THE INTERSTATE DURING A WET SNOW-STORM, IN HEAVY TRAFFIC THAT CONTRIBUTED TO THE SLUSH ON OUR WINDSHIELD, THE WINDSHIELD WIPERS QUIT WORKING. IT IS ONLY BY THE GRACE OF GOD THAT I WAS ABLE TO CROSS LANES AND REACH THE SIDE OF THE ROAD. I TURNED OFF MY ENGINE AND WAITED FOR APPROX. 10 MINUTES FOR THE WIPER MOTOR TO COOL DOWN. MY GMC MECHANIC TOLD ME THAT THERE HAS BEEN A RECALL ON THIS EXACT MOTOR BUT THAT GMC HAS NOT INCLUDED THE 1998 YEAR YUKONS INCLUDED. THIS IS THE THIRD TIME MY WIPERS HAVE STOPPED WORKING - ALWAYS DURING LONG-TERM DRIVING AND DURING HEAVY USE OF THE WIPERS. I HAVE WRITTEN TO GMC ABOUT THE PROBLEM AND REQUESTED THEIR HELP. THEY WERE NOT INTERESTED IN HELPING ME NOR WERE THEY CONCERNED ABOUT THE SAFETY OF MYSELF, MY FAMILY AND OTHER DRIVERS ON THE ROAD THAT ARE SEVERELY AT RISK WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058499February 19, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
ABOUT 3 HOURS INTO A LONG-DISTANCE TRIP, DURING HEAVY RAIN, THE WINDSHIELD WIPERS ON MY CAR QUIT WORKING. I WAS PULLING A CAMP TRAILER AND HAD 4 CHILDREN IN THE CAR WITH ME. IT WAS A VERY FRIGHENING EXPERIENCE AND CAUSED US ALL GREAT DISTRESS AND ANXIETY WITH THE DANGEROUS SITUATION. THERE WAS NO PULL-OUT AVAILABLE SO I WAS FORCED TO STOP THE VEHICLE WHILE IT STUCK OUT IN THE ROADWAY. I TURNED OFF THE ENGINE AND OPENED THE HOOD OF THE CAR. I LIGHTLY HIT THE WIPER MOTOR WITH A ROCK. THE WIPERS STARTED WORKING AGAIN. I CONTINUED DRIVING WITH CAUTION NOT KNOWING WHEN THE WIPERS MIGHT QUIT WORKING AGAIN. SINCE THAT TIME I HAVE USED A LUBRICANT TO HELP REPELL WATER FROM MY WINDSHIELD AND TRY TO LIMIT THE USE OF MY WIPERS UNLESS ABSOLUTELY NECESSARY. I CANNOT DEPEND ON MY WIPERS TO GIVE ME VISABILITY. I CONTACTED THE GMC ASSISTANCE CENTER IN DETROIT AND FILED A COMPLAINT WITH THEM. THEY DID NOT WRITE ME BACK. MY GMC MECHANIC HAS ALSO TRIED TO GET GMC TO REPLACE THIS KNOWN DEFECT IN THEIR WASHER ASSEMBLY, ALSO WITHOUT SUCCESS. PLEASE PUT PRESSURE ON GMC TO INCLUDE 1998 YUKONS IN THEIR RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
3
#10058496February 19, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DRIVING ON THE INTERSTATE IN SO. IDAHO, DURING A HEAVY RAINSTORM, IN MODERATE TRAFFIC, MY WINDSHIELD WIPER SUDDENLY STOPPED WORKING. I COULD NOT SEE ANYTHING IN FRONT OF ME (THROUGH THE WINDSHIELD) AND HAD TO GUIDE MY CAR TO THE SHOULDER OF THE ROAD USING THE SIDE WINDOW FOR VISABILITY. I REPEATEDLY TURNED THE WIPER SWITCHES BUT COULD NOT GET THEM TO WORK. I SAT BY THE SIDE OF THE INTERSTATE FOR OVER 20 MINUTES WITH MY ENGINE RUNNING WHILE TRYING TO GET THE WIPERS TO START WORKING AGAIN. THEY DID NOT. I HAD TO ABANDON MY VEHICLE AND FLAG DOWN A PASSING VEHICLE TO ASSIST ME IN GETTING HELP. WHEN I RETURNED TO THE VEHICLE WITH A MECHANIC, AND STARTED MY YUKON UP, THE WIPERS WORKED FINE. I IMMEDIATELY TOOK THE VEHICLE TO A GMC DEALER WHERE I FIRST LEARNED THAT THE WIPER MOTOR WAS DEFECTIVE, I LEARNED THAT GMC KNEW IT WAS DEFECTIVE AND ALSO LEARNED THAT GMC WAS NOT GOING TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059198February 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL GETS VERY HARD. CONSUMER IS UNABLE TO STOP VEHICLE AT TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058363February 17, 2004
TIRES
I BOUGHT A NEW GMC YUKON THAT CAME WITH BF GOODRICH LONG TRAIL SIZE P245/75 R16 NEW ON THE YUKON. THE SUMMER OF 2000 WITH AROUND 12000 MILES ON THE TIRES I HAD A BLOW OUT GOING AROUND 70 ON A REAR TIRE. ABOUT A YEAR AGO I HAD ONE OF THE TIRES GO BAD/ HAD A BUBBLE DEVELOP ON THE TREAD. THIS LAST WEEKEND I HAD ANOTHER TIRE DEVELOP A BUBBLE ON THE TREAD. LAST YEAR THE SERIAL NUMBER FROM THE BAD TIRE WAS AP70HK11478. THE BLOWOUT I DID NOT GET THE SERIAL NUMBER AND THE ONE OVER THE LAST WEEKEND I HAVE NOT GOT THE NUMBER FROM THAT TIRE AT THIS TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058036February 12, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING OVER FIFTEEN MINUTES CONSUMER HEARD A NOISE COMING FROM THE ENGINE, IT SOUNDED LIKE DRIPPING WATER. VEHICLE HAD BEEN SEVERAL TIMES AT THE DEALERSHIP, AND DEALERSHIP COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057428February 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING DOWN A HILL AND UPON DEPRESSING BRAKES CONSUMER NOTICED BRAKE PEDAL VIBRATED HARD AND TRAVELED TO FLOORBOARD. CONSUMER REPEATEDLY DEPRESSED BRAKES TO COME TO A NORMAL STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055131January 29, 2004
INTERIOR LIGHTING
'03 YUKON DENALI - WHILE DRIVING IN COMPLETE DARKNESS WHILE MAKING A LEFT SWEEPING TURN EVERY VISIBLE INTERIOR LIGHT TURNS OF AND ON FOR 1-2 SEC. THIS INCLUDES HEADLIGHTS. THIS IS BECOMING VERY DANGEROUS AND DISTRACTING TO OTHER DRIVERS. THE DEALER BLAMES IT ON A LOOSE HEADLIGHT SWITCH. THEY REPLACED IT. THAT DID NOT SOLVE THE PROBLEM. ON ANOTHER NIGHT TRIP, THE SAME EVENT OCCURED AGAIN. THE DEALER REPLACED THE ALTENATOR. IT STILL DOES IT. THE DEALER SAYS THEY NOE HAVE NO IDEA. I REALLY NEED HELP. I'M CONCERNED ABOUT COMPLETE LOSS WHILE IN DARKNESS AND SUBSEQUENTLY HITTING A DIVIDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054932January 26, 2004
STEERING
THE STEERING OVER COMPENSATES AT SPEEDS OF 20+. PLEASE REFER TO EA99-011, AS IT IS CONSISTENT WITH THAT DOCUMENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053464January 23, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 10 MPH, THE DRIVER APPLIED THE BRAKE PEDAL AND IT WENT TO THE FLOOR. THE BRAKES DID NOT WORK. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THERE WOULD BE A HOWLING NOISE AS IF SOMETHING WAS WRONG WITH THE POWER BOOSTER AND THE BRAKE PEDAL WOULD VIBRATE. THE PROBLEM ONLY OCCURRED AROUND 10 MPH. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070377January 15, 2004
SERVICE BRAKES, HYDRAULIC
MY CONCERN IS THE PARKING/EMERGENCY BRAKE. I HAVE TAKEN THE VEHICLE IN AT LEAST 4 TIMES SINCE IT WAS NEW WITH COMPLAINTS THE EMERGENCY BRAKE DOESN'T WORK. "ADJUSTMENTS" HELPED ONLY TEMPORARILY. I AM NOW INFORMED THE EMERGENCY BRAKES ARE WORN OUT AND NEED TO BE REPLACED, OF COURSE AT MY EXPENSE. I WAS ALSO TOLD I WAS RESPONSIBLE FOR THE PROBLEM, AS I HAD TO BE DRIVING WITH THE EMERGENCY BRAKE ON. THIS IS NOT TRUE. I LOOKED AT THE CENTER FOR AUTO SAFETY FOR THIS PROBLEM AND FOUND OTHER OWNERS OF GMC YUKONS HAVE HAD THE SAME PROBLEM. VERY FEW OWNERS CHECK THE EMERGENCY BRAKE ROUTINELY, IN MY OPINION, AND IT IS LIKELY THE PROBLEM MAY BE A COMMON ONE, AND THUS A SAFETY ISSUE. BASICALLY FOR THE 3 YEARS I'VE OWNED MY VEHICLE, I HAVE HAD INADEQUATE OR NON-FUNCTIONING EMERGENCY BRAKES, WHICH I FEEL HAS JEOPARDIZED MY SAFETY. MY VEHICLE HAS 46000 MILES, I HAVE HAD THE BRAKES REPAIRED BY A NON-GM FACILITY, WITH GOOD RESULTS. I WAS ALSO TOLD THERE WAS EVIDENCE THE BRAKES WERE SERIOUSLY OUT OF ADJUSTMENT, AND HAD WEAR PATTERNS WHICH WOULD INDICATE A CAUSE OTHER THAN MY DRIVING WITH THE BRAKE ON. I PLAN TO MEET WITH THE SERVICE MANAGER FOR MY DEALER AND DISCUSS THIS MATTER FURTHER. MY EXPENSE FOR REPAIR WAS APPROX $250, DONE ABOUT 2 WEEKS AGO AFTER THE DEALER HAD INSPECTED THE BRAKES AND DECLINED TO REPAIR. I FELT I HAD BEEN GIVEN MISLEADING INFORMATION AS TO THE CAUSE OF THE PROBLEM. EARLY IN THE HISTORY OF THIS PROBLEM, I WAS TOLD THE BRAKES WERE WORKING AS THEY WERE SUPPOSED TO. NAIVELY I ACCEPTED THIS EXPLANATION, UNTIL MY LAST VISIT WITH THE DEALER. I SUGGEST A SURVEY OF 1000 OWNERS BE DONE, WITH SELF CHECK OF EMERGENCY BRAKE FUNCTION, TO DETERMINE IF THIS PROBLEM IS A COMMON ONE. THANK YOU. PLEASE LET ME KNOW IF I CAN BE OF ANY FURTHER ASSISTANCE. JERRY R. CREWS, M.D.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070699January 15, 2004
STEERING
MODEL: 2001 GMC YUKON 4WD DATE OF PURCHASE: SEPTEMBER 25, 2001 RIGHT NOW OUR YUKON IS AT FIORE'S IN ALTOONA, PA FOR THE THIRD TIME TRYING TO BE FIXED FOR THE SAME PROBLEM. THIS IS THE THIRD DAY THAT THEY HAVE HAD OUR CAR. THE STEERING WHEEL LOCKS UP WHEN TURNING RIGHT AND BRAKING. I AM VERY DISAPPOINTED. HISTORY: JULY 26, 2003: WHILE VACATIONING IN DELAWARE THE STEERING BEGAN TO FAIL (THE STEERING WOULD ALMOST LOCK UP AND MAKE IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL). THE FAILURE ALWAYS OCCURRED WHILE TURNING THE WHEEL TO THE RIGHT WHILE DEPRESSING THE BRAKE PEDAL. THE PROBLEM DIDN'T ALWAYS OCCUR, HOWEVER DURING THE 5-HOUR DRIVE BACK HOME ON JULY 27, THE STEERING FAILED SEVERAL TIMES CAUSING EXTREME STRESS. JULY 28, 2003: CALLED THE DEALER WHERE THE YUKON WAS PURCHASED (FIORE PONTIAC GMC, ALTOONA, PA) AND TOLD THE SERVICE DEPARTMENT ABOUT THE STEERING PROBLEM. THE CAR WAS SCHEDULED TO BE SEEN ON THURSDAY, JULY 31, 2003. JULY 31, 2003: THE YUKON WAS SEEN BY THE FIORE SERVICE DEPARTMENT. I WAS TOLD THAT THE PROBLEM WAS A STEERING SENSOR THAT NEEDED REPLACED. THE PART WASN'T AVAILABLE AND HAD TO BE ORDERED. I HAD TO CALL THE DEALERSHIP SEVERAL TIMES OVER THE NEXT FEW DAYS TO FIND THE STATUS OF THE PART. THE PART WAS NOT DELIVERED UNTIL TUESDAY, AUGUST 5, 2003. AUGUST 5, 2003: THE SERVICE DEPARTMENT SCHEDULED THE PART TO BE INSTALLED ON THURSDAY, AUGUST 7, 2003 AUGUST 7, 2003: THE NEW SENSOR WAS INSTALLED AUGUST 9, 2003: WHILE VACATIONING IN DELAWARE, THE STEERING AGAIN FAILED AS BEFORE. THERE WAS NO CHANGE EVEN AFTER THE NEW SENSOR WAS INSTALLED. RETURNED FROM VACATION ON AUGUST 13, 2003. THE STEERING FAILED SEVERAL TIMES DURING THIS PERIOD. AUGUST 13, 2003: CALLED FIORE PONTIAC SERVICE DEPARTMENT TO NOTIFY THEM THAT THE STEERING PROBLEM HAD NOT BEEN CORRECTED. WAS TOLD TO BRING THE CAR IN THE AFTERNOON OF AUGUST 18, 2003. DURING THE NEXT 5 DAYS, THE STEERING CONTINUED TO FAIL AND TIGHTEN UP SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068915January 15, 2004
UNKNOWN OR OTHER
MY CONCERNS ARE A HEALTH ISSUE. I'VE OWNED A 1996 YUKON AND I NOW OWN A 1998 YUKON. AND BOTH HAVE WATER LEAK PROBLEMS IN THE REAR END OF THE VEHICLE,THE PROBLEM WITH THE LEAK IS THAT THEY GO UNNOTICED BY THE CONSUMER BECAUSE OF THE LOCATION. WHEN YOU DRIVE YOUR SUV IN WET WEATHER, WATER COMES IN THE VEHICLE SOMEWHERE. THE WHOLE BACK OF THE TRUCK GETS WET, HOW WET DEPENDS ON HOW BAD THE WEATHER IS. HARD TO DETECT BECAUSE,YOU DON'T SIT IN THE BACK OF YOUR TRUCK FOR ONE, AND THE CARPET MAT THAT COVERS THE BACK AREA FOR TWO, AND THE FACT THAT IT DRIES UP. MY CONCERNS ARE THE MOLD,AND MILDEW,AND SPORES THAT ARE GROWING, AND GOING UNTREATED. WHAT HAPPENS TO THE SMALL CHILDREN TRAVELING IN THESE VEHICLES,AND THE PEOPLE WITH SEVERE ALLERGIES TO MOLD AND MILDEW. I'VE MADE TWO CASE FILES WITH THEM ON THIS ISSUE AND THEY BOUGHT MY 1996 YUKON BACK FROM ME BECAUSE THEY COULD NOT FIND THE LEAK NOR FIX IT. I AM NOW TRYING TO GET THEM TO TAKE CARE OF THESE PROBLEMS WITH MY 1998. MY SISTER IN-LAW ALSO BOUGHT A 1996 YUKON WITH THE SAME PROBLEM,AND SHE THEN BOUGHT A 1999 TAHOE,AGAIN THE SAME PROBLEM IN THE SAME PLACE. SHE WOULD HAVE NEVER KNOW TO LOOK UNDER THE MAT IF I DIDN'T BRING IT TO HER ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069003January 15, 2004
SERVICE BRAKES, HYDRAULIC
VEHICLE SPINS OUT OF CONTROL ON ICE REAR WHEEL FREEZES WHEN BRAKE APPLIED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053236January 14, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
I HAVE EXPERIENCED INTERMITTENT LOSS OF POWER STEERINGI IN MY 1997 GMC YUKON WHEN MAKING LEFT TURNS. I TOOK THE VEHICLE IN FOR SERVICE ON 10/24/2003 (TROUBLE NOT FOUND). I TOOK IT IN AGAIN ON 10/31/2003 AND THEY REPLACED THE POWER STEERING EVO SENSOR ($213.60). STILL HAVE TROUBLE. AGAIN I TOOK THE VEHICLE FOR SERVICE ON 11/19/2003 WHEN THE POWER STEERING PUMP WAS REPLACED ($648.50). THE VEHICLE STILL NG. TOOK IT IN ON 12/1/2003,CAN'T ISOLATE TROUBLE. AGAIN ON 12/10/2003, THIS TIME THEY CHANGED THE POWER STEERING BOX? SO FAR THE TROUBLE SEEMS TO BE FIXED. THEN I SAW AN ARTICLE SHOWING THE EXACT SAME TROUBLE I'D BEEN EXPERIENCING WITH OTHER GMC VEHICLES. HOWEVER, MY VEHICLE WASN'T LISTED AS ONE OF THE MODELS THEY WERE LOOKING AT. THIS SHOULD BE CHECKED OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053957January 13, 2004
STEERING
CONSUMER STATED THAT FOR SIX MONTHS WHILE DRIVING AND MAKING LEFT TURNS STEERING BECAME LOOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052936January 12, 2004
STEERING, SUSPENSION
STEERING WHEEL AND CAR SHAKE VIOLENTLY BETWEEN 20 MPH- 55 MPH. PROBLEM STARTED AT 100,000 MILES. HAS BEEN LOOKED AT BY TWO DIFFERENT MECHANICS AND REPAIR BUSINESSES AND ONE TIRE BUSINESS WITH NO RESOLUTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053681January 8, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 40 MPH VEHICLE STALLED AND LOST POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053391January 5, 2004
ELECTRICAL SYSTEM:IGNITION
AFTER DRIVING THE VEHICLE AND THEN PARKING IT FOR A WHILE VEHICLE WOULD NOT START. DEALER WAS CONTACTED BUT WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051391December 31, 2003
ELECTRICAL SYSTEM
BLOWER MOTOR FOR HVAC SYSTEM COMES ON WHENEVER IT WANTS-EVEN WITH THE VEHICLE TURNED OFF. VEHICLE HAS BEEN IN THE SHOP 11 TIMES FOR THIS SAME PROBLEM. FOR COMPLETE DETAILS VISIT WWW.STEVENRASBACH.COM/GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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