GMC Yukon Complaints

6,462 consumer complaints on file.

#10354809September 10, 2010
STRUCTURE:BODY:DOOR, EQUIPMENT
EA10004 - MY WIFE CUT HER HAND ON THE DOOR HANDLE OF OUR 2007 YUKON DENALI XL. THE PLASTIC ON THE HANDLE CAME OFF AND CREATED A SHARP SURFACE ON THE DOOR HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10354664September 9, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE DUE TO CORROSION OF THE LINES,ON MY 1999 GMC YUKON 1500 FURTHER INSPECTION THE ENTIRE UNDERSECTION BADLY CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353518September 2, 2010
ELECTRICAL SYSTEM
I OWN A 2003 GMC YUKON, LAST YEAR THE INSTRUMENT DASH CLUSTER STARTED TO FAIL ALONG WITH A CONTINUOUS LOUD DINGING FROM THE WARNING BELL AND THE AIR CONDITIONING WOULD STOP WORKING ALONG WITH THE WINDOWS POWERING OFF, SHORTLY AFTER I RECEIVED A LETTER FROM GMC DESCRIBING THIS EXACT DEFECT, RECENTLY I CONTACTED GMC REGARDING THIS ISSUE AND WAS GREETED BY A CALL CENTER IN THE PHILIPPINES, THE MAN TOLD ME TO TAKE THE CAR TO A GMC DEALERSHIP AND THEY WOULD TAKE CARE OF THE ISSUE, AFTER I GOT THE CAR TO THE DEALERSHIP AND STARTED DIAGNOSTICS I CALLED BACK TO LET THEM KNOW AND THEY THEN INFORMED ME THAT I WOULD HAVE TO PAY FOR THE SERVICE. I WAS OUTRAGED THAT THEY HAD ACTUALLY PULLED A BAIT AND SWITCH ON A REPAIR???, AFTER BEING LEFT ON HOLD FOR OVER AN HOUR WHILE THE "CUSTOMER SERVICE REP" TRIED TO FIND A SUPERVISOR SO THEY COULD FIGURE OUT WHAT TO DO, HE FINALLY GOT BACK ON THE PHONE AND SAID I WOULD HAVE TO KEEP HOLDING, I THEN DEMANDED TO SPEAK TO A GMC REPRESENTATIVE IN THE STATES, WHILE ON HOLD FOR ANOTHER HALF HOUR HE RETURNED AND SAID I WOULD BE CONTACTED IN 24 HOURS BY A USA REP. AFTER THREE HOURS WAITING FOR MY CAR IT WAS FINALLY RELEASED TO ME FREE OF CHARGE, ( FOR THE DIAGNOSTICS) BUT STILL NOT FIXED. I RECEIVED A CALL FROM AN AMERICAN GMC REP, A FEW DAYS LATER AND WHILE THEY DANCED AROUND THE ISSUE AND WHO SHOULD FIX IT, THEY KEPT CALLING ME BACK TO SEE IF I FOUND A DEALERSHIP TO GET THE ISSUE DIAGNOSED, I TRIED TWO DEALERSHIPS AND BOTH INDICATED THEY DID NOT WANT TO HELP, I AM NOW STUCK WITH WHAT IS A DANGEROUS DEFECT ON MY $30,000 DOLLAR FAMILY CAR! I BOUGHT THIS CAR FOR IT'S SAFETY AND COMFORT AND NOW I'M AFRAID FOR MY FAMILY TO RIDE IN IT, CAN'T TRADE IT IN, CAN'T SELL IT AND NO ONE WILL FIX THIS RE-CALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353045August 31, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
PURCHASED A USED 2008 GMC YUKON JAN. 23, 2010 AND APPROXIMATELY 4 MONTHS LATER THE FIRST ISSUE OCCURRED WITH THE CAR NOT STARTING IN MY DRIVEWAY. I THOUGHT IT WAS USER ERROR. A FEW MONTHS LATER COMING OUT OF THE GROCERY STORE WENT TO ENTER MY VEHICLE AND NO START, WENT UNDER THE HOOD AND MOVED THE BATTERY CABLE AND IT STARTED. LATER THAT NIGHT I TRIED TO TIGHTEN THE BATTERY CABLE, BUT IT WASN'T LOOSE. APPROXIMATELY 1 MONTH LATER WHILE DRIVING, THE DASH FLICKERED AND "STABILITY TRACTION" LIGHT ILLUMINATED WITH SLIGHT LOSS OF POWER. GOT TO DESTINATION EXITED VEHICLE AND UPON RETURN VEHICLE WOULD NOT START UNTIL I ONCE AGAIN MOVED BATTERY CABLE AROUND. THE LAST INCIDENT WHICH OCCURRED ON AUGUST 30, 2010 WHILE DRIVING APPROX. 15 MPH THROUGH A RESIDENTIAL NEIGHBORHOOD, ENGINE JUST CUT OFF. WRESTLED CAR TO SIDE, PUT IN PARK AND RESTARTED. THIS WAS THE SCARIEST INCIDENT BECAUSE SOMEONE COULD HAVE REAR ENDED ME. I TOOK VEHICLE TO SHOP GMC DEALER AND THEY FOUND NOTHING WRONG. 23,000 MILES ON VEHICLE NOW. PURCHASED WITH 17,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352764August 30, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2007 GMC YUKON. THE PASSENGER SIDE DOOR HANDLE WAS BROKEN AND WHENEVER THE DOOR WAS OPENED THE PASSENGER SUSTAINED CUTS AND BRUISES ALL OVER THEIR HANDS. THE DOOR HANDLE ALSO CUT THE PASSENGERS HAND WHEN THEY ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WOULD REPLACE THE DOOR HANDLE AT HER EXPENSE FOR THE LABOR COST OF $139. THE MANUFACTURER WAS CALLED AND SHE WAS NOT GETTING A FAVORABLE ANSWER FROM THE REPRESENTATIVE THAT SHE SPOKE WITH. THE FAILURE MILEAGE WAS 49,473.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10352578August 29, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
THE CHROME IS PEELING OFF THE INTERIOR PASSENGER SIDE DOOR HANDLE ON MY 2007 GMC YUKON DENALI XL. TWO DIFFERENT PASSENGERS HAVE HAD THEIR FINGERS SLICED OPEN. ALSO, THE BACK DRIVERS SIDE DOOR HUNG THE FRONT DOOR WHEN IT WAS BEING OPENED AND BENT FRONT DOOR. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10352584August 29, 2010
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE, HEARD A CLICKING/CRACKING/POPPING NOISE, SMELLED A STRONG ODOR OF SMOKE AND BURNING SMELL FROM THE FRONT PASSENGER SIDE UNDERNEATH THE GLOVE BOX AREA. AT THE SAME TIME THE WIDOWS, MIRROR, AND ELECTRIC LOCKS ON THE PASSENGER SIDE OF THE VEHICLE WOULD NOT OPERATE. I STOPPED THE VEHICLE AND TURNED IT OFF. I STARTED LOOKING DOWN UNDER THE GLOVE BOX AREA AND COULD STILL SMELL A VERY STRONG BURNING SMELL COMING FROM THAT AREA. ALSO THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO MY LOCAL AUTO REPAIR SHOP. THE MECHANIC OBSERVED THE SAME BURNING SMELL CONDITIONS AND REMOVED THE WIRE BOX UNDERNEATH THE GLOVE BOX PASSENGER DOOR AREA. HE OBSERVED THAT ALL THE WIRES WERE BURNT, TO INCLUDE THE METAL PLATE THAT WAS BURNT AND CHARRED FROM AN APPARENT ELECTRICAL FIRE. (PICTURES WERE TAKEN OF THE AREA TO INCLUDE THE BURNT WIRES AND CHARRED METAL) THE MECHANIC STATED THAT WE WERE VERY LUCKY THE WHOLE CAR DID NOT CATCH ON FIRE AND BURN UP. HE SHOWED ME THE DAMAGE AND STATED THAT WHERE THE WIRES RUN THROUGH A SMALL HOLE IN A METAL PLATE APPEARED TO RUB THROUGH THE WIRES CAUSING IT TO SHORT OUT AND ACTUALLY BURN THE WIRES AND METAL PLATE. HE FURTHER STATED THAT A RUBBER WASHER OR USING RUBBER INSTEAD OF METAL MIGHT HAVE PREVENTED THE BURNING/FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10351965August 26, 2010
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, PARKING BRAKE, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
MY 2004 YUKON THE PANEL WITH THE SPEED CONTROL STARTED DISAPPEARING. THEN IT WOULD COME BACK ON THEN DISAPPEAR AGAIN. NOW IT DON'T WORK AT ALL. I CANT TELL THE GAS AMOUNT, SPEED OR MILES. THE STABILITY LIGHT USE TO COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351381August 23, 2010
TRACTION CONTROL SYSTEM, EQUIPMENT:ELECTRICAL, ELECTRONIC STABILITY CONTROL (ESC)
TRUCK HAD A FAULT CODE FLASH ON DASH TRUCK DID NOT INCREASE SPEED AS PULLING OUT ONTO A HIGHWAY. TRUCK WAS HIT ON SIDE OF DOOR. THIS HAS HAPPENED AFTER A REAR AIR RIDE CODE FLASHES. THIS IS THE 5TH TIME IN TWO WEEKS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10350490August 19, 2010
POWER TRAIN:DRIVELINE
LOUD RUBBING NOISE COMING FROM THE FRONT DRIVE ASSEMBLY UPON A LEFT OR RIGHT TURN. DEALER STATED IT WAS WITHIN LIMITS. I AM AFRAID A COMPONENT IS GOING TO FAIL AND CAUSE PERSONAL INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350353August 18, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING DOWN THE ROAD AT ABOUT 55 OR 60 MPH WITH NO ONE IN FRONT OF ME OR BEHIND ME, THE SUNROOF OF MY 2009 GMC YUKON EXPLODED. I SAY IT EXPLODED BECAUSE THE NOISE WAS DEAFENING LIKE AN EXPLOSION. THE COVERING TO THE INTERIOR OF THE CAR WAS CLOSED OR GLASS WOULD HAVE GONE ON OR IN ME. GM REPRESENTATIVE CLAIMS THIS IS NOT UNDER WARRANTY AND SO WE ARE PAYING OUR DEDUCTIBLE & THE INSURANCE WILL PAY FOR ALL THE REPAIRS BUT THAT $250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349043August 12, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC YUKON DENALI. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT OBSERVED THAT THE SPEEDOMETER DISPLAYED AN INACCURATE READING. THE FAILURE NORMALLY WOULD OCCUR ONLY DURING THE COLD WINTER TEMPERATURES; HOWEVER, THE FAILURE BECAME PROGRESSIVELY WORSE INTERMITTENTLY DURING HOT TEMPERATURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347749August 10, 2010
STRUCTURE
2003 GMC YUKON WITH A RECALL FOR TACKS ON THE DASHBOARD. CONSUMER STATES THAT THE DEALER SAID THEY WOULD NOT COVER THE REPAIR BECAUSE THE VEHICLE HAD TO MANY MILES ON IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348144August 9, 2010
ELECTRICAL SYSTEM
OUR 2009 GMC YUKON DENALI WAS TOTALED IN A CRASH. THE BATTERY WAS DESTROYED ,CUTTING ALL ELECTRICAL POWER TO THE VEHICLE. THE DOORS,WHICH AUTOMATICALLY LOCK WHEN IN DRIVE, WERE LOCKED, AND IN HER CONFUSION COULD NOT EXIT THE VEHICLE. THE COMMUNICATIONS EQUIPMENT WAS ALSO USELESS. THERE NEEDS TO BE A BACKUP BATTERY IN A LESS VULNERABLE LOCATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10347851August 6, 2010
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2007 GMC YUKON. WHILE TRAVELING 25 MPH, THE CONTACT NOTICED A LOUD EXPLOSION FROM OUTSIDE OF THE VEHICLE. HE FOUND THAT THE PASSENGER SIDE MIRROR HAD FRACTURED FROM THE VEHICLE. THE MIRROR WAS REPLACED BY AN AUTHORIZED DEALER. THE FAILURE RECURRED WITHIN SIX MONTHS WHILE THE CONTACT WAS DRIVING 5 MPH. THE DEALER REPLACED THE MIRROR A SECOND TIME. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR FACILITY FOR A SECOND OPINION WHERE HE WAS INFORMED THAT THE FAILURE HAD OCCURRED INTERNALLY. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347316August 4, 2010
LATCHES/LOCKS/LINKAGES
2008 DENALI XL - DOOR LOCK FAILURES. 1ST REPAIR WAS UNDER WARRANTY @ 34000 MILES, REPLACED LEFT REAR DOOR LOCK. 2ND REPAIR WAS 8/4/10 FOR LEFT FRONT AND RIGHT REAR DOOR LOCKS REPLACED FOR $487.00 @ 40,000 MILES (OVER WARRANTY). DEALER EXPLAINED THAT MANY 2008 & 2009 GMC DENALIS HAVE BEEN COMING IN WITH DOOR LOCK FAILURES. THIS IS A SAFETY HAZARD AS YOU CANNOT UNLOCK THE REAR DOORS FROM THE OUTSIDE WHEN A CHILD IS IN A CARSEAT FOR INSTANCE. SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347027August 3, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2 BOLTS HOLDING THE MANIFOLD TO THE 6 L ENGINE OF MY YUKON DENALI 2005 ARE BROKEN. THERE IS CONSEQUENTLY GAS EMISSION LEAK AT THE SOURCE, NOT COMPLYING TO RESOURCE EMISSION LAWS, POTENTIAL DAMAGE TO THE CATALYSOR. AT THE GARAGE, EXTENDED WARRANTY REFUSED TO COVER THE BOLT AND WORK (BUT THE MANIFOLD IS) ONE OF THE BOLT CAN NOT BE DRILLED BY THE OUTSIDE (NO SPACE) AND HAS TO BE REMOVE BY REMOVING THE HEAD COVER. I AM LOOKING AT A 10 HOURS ESTIMATE OF LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347092August 3, 2010
SERVICE BRAKES, ELECTRIC
SAME EXACT ISSUE AS OTHER PEOPLE HAVE DESCRIBED OCCURS WITH MY 2007 GMC YUKON SLT. RPMS INCREASE AND VEHICLE LUNGES AS I AM PULLING INTO THE GARAGE AND ALSO SLOWING DOWN AT STOP SIGNS GOING NO MORE THAN A FEW MPHS TO TRY TO COME TO A STOP. I NEED TO QUICKLY APPLY THE BRAKES IN ORDER TO STOP/SLOW DOWN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346684August 1, 2010
STRUCTURE
MY 2007 GMC YUKON'S CHROME INTERIOR DOOR HANDLES ARE PEELING. A CO-WORKER OF MINE AND GIRLFRIEND WERE CUT BY THE PEELING PLASTIC. BOTH CUTS WERE DEEPER THAN YOUR AVERAGE PAPER CUT AND WAS VERY PAINFUL. THIS WAS ON THE PASSENGER DOOR, THEN I WAS CUT ON THE DRIVER SIDE WEEKS LATER. GMC WOULD NOT REPLACE AS MY MILEAGE IS OUT OF WARRANT AND THEY WANTED TO CHARGE $340 TO REPLACE!! EXTREMELY COSTLY AND FRUSTRATING FOR A DANGEROUS NON-REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10345785July 28, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER IS ERRATIC, USUALLY SHOWING 130 MPH. THE OIL GAUGE AND GAS GAUGE HAVE NOW STOPPED WORKING AS WELL. WE CAN ONLY GAUGE OUR SPEED BY USING A GPS. IT HAS BEEN HAPPENING FOR ABOUT A YEAR AND WE HAVE OVER 100,000 MILES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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