GMC Yukon Complaints

6,462 consumer complaints on file.

#10432780October 25, 2011
STRUCTURE:BODY:DOOR
THE INTERIOR, DRIVER SIDE DOOR HANDLE ON MY 2007 GMC YUKON IS DEFECTIVE. THE CHROME LAMINATE THAT COVERS THE PLASTIC HANDLE IS PEELING ON THE TOP SEAM OF THE HANDLE CAUSING SHARP EDGES TO BE EXPOSED TO MY HAND EVERY TIME I OPEN THE DOOR. I HAVE CONTACTED THE DEALERSHIP AND THEY ARE SAYING THAT THE "SPECIAL COVERAGE RECALL" IS ONLY GOOD FOR 100,000 MILES. I HAVE 118,000 MILES ON MY YUKON AND THE PROBLEM IS JUST NOW SURFACING. I HAVE CONTACTED GMC DIRECTLY FOR A RESOLUTION, WHICH HAS BEEN ESCALATED TO THE DISTRICT SPECIALIST IN THE AREA. THIS POSES A CONTINUAL HAZARD TO ME, SINCE I HAVE ALREADY CUT MY HAND ONCE FROM THE PROBLEM. THE CUT WAS MINOR, SIMILAR TO A PAPER CUT, BUT A CUT NONETHELESS. I DO NOT FEEL THAT THE RECALL SHOULD BE LIMITED TO VEHICLE OWNERS WITH LESS THAN 100,000 MILES THAT ARE EXPERIENCING THIS PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432820October 25, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
I WAS DRIVING MY YUKON 2003 DENALI AND THE ERROR MESSAGE SHOWED UP "REDUCED ENGINE POWER". I WASN'T ABLE TO GET THE SPEED UP TO 30 MPH ON THE HIGHWAY. I PULLED INTO A PARKING LOT AND HAD SOMEONE COME PICK ME UP. WHEN I WENT TO PICK UP MY VEHICLE, THE MESSAGE NO LONGER APPEARED AND IT FUNCTIONED AT NORMAL SPEEDS. I AM NERVOUS ABOUT TRAVELING WITH MY FAMILY IN THE VEHICLE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432652October 24, 2011
FUEL SYSTEM, GASOLINE
THERE WAS A STRONG SMELL OF GAS IN THE CAR AS WELL AS ANOTHER VEHICLE WHO PULLED ME OVER TO TELL ME MY TRUCK WAS POURING GAS. AFTER HAVING IT TOWED TO MY MECHANIC, HE INFORMED ME THAT THE FUEL PUMPED ASSEMBLY HAD ROTTED AND NEED TO BE REPLACED. HE STATED THAT THIS PART SHOULD NOT HAVE ROTTED LIKE THIS. THANKFULLY THIS WAS FOUND BEFORE ANYTHING CATASTROPHIC HAD HAPPENED AS I CONSTANTLY DRIVING AROUND WITH MY TWO YOUNG CHILDREN IN THE CAR. I HAVE KEPT THE OLD PART TO SHOW HOW IT HAD ROTTED. I HAVEN'T HEARD OF ANY RECALL FOR THIS BUT BEING THAT THIS SITUATION WAS EXTREMELY DANGEROUS I FEEL IT WARRANTS LOOKING INTO. THIS WAS ALSO AN EXPENSIVE FIX AND CONSIDERING IT SHOULD NOT HAVE ROTTED LIKE THIS, I FEEL I SHOULD RECEIVE REIMBURSEMENT FROM THE MANUFACTURER. THIS IS A HUGE HEALTH AND SAFETY ISSUE THAT REQUIRES SERIOUS ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432330October 21, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 GMC YUKON. THE CONTACT STATED THE INSTRUMENT PANEL GAUGES FAILED TO WORK PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 199,000. UPDATED 11/14/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430590October 18, 2011
SERVICE BRAKES, HYDRAULIC
UNLIKE MANY OTHERS MY CHEVROLET MECHANIC WARNED ME OF THE CORROSION PROBLEMS THEY FOUND ON MY BRAKE LINES ON MY GMC 2002 YUKON, AND THE NEED TO REPLACE THEM. THIS $1,700 REPAIR IS EXCESSIVE, BUT I COULD NOT CONSIDER RISKING FAILURE. WE TRAVEL ON HIGHWAYS CLOSE TO 1,000 MILES PER MONTH AND OCCASIONALLY TOW A 5,000 POUND BOAT/TRAILER. I TYPICALLY BUY NEW CARS, MAINTAIN THEM WITH THE DEALER AND RUN THEM AS LONG AS I CAN. I HAVE NEVER SEEN OR HEARD OF SUCH A COMPREHENSIVE FAILURE. HAVING ONLY BRIEFLY RESEARCHED THIS ON LINE AND EASILY FINDING HUNDREDS OF REPORTED FAILURES, I CANNOT BELIEVE THAT GMC HAS NOT BEEN HELD ACCOUNTABLE. A FRIEND HAS REPORTED TO US THAT BOTH THEIR SIERRA AND YUKON EXPERIENCED ON ROAD FAILURES. I MAINTAIN MY CARS AS RESPONSIBLY AS I CAN, AT A COST, BUT NOT WANTING ANY HIGHWAY FAILURES. I HATE TO THINK ABOUT THE AGING GMC/CHEVY TRUCK POPULATION THAT IS NOW DRIVING NEXT TO ME. WHY HAS GMC NOT BEEN HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430068October 13, 2011
WHEELS
TL* THE CONTACT OWNS A 2007 GMC YUKON. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT NOTICED THE DRIVERS SIDE TIRE HAD BLOWN OUT. THE CONTACT REPLACED THE TIRE WITH THE SPARE AND DROVE THE VEHICLE TO A TIRE SHOP. THE MECHANIC STATED THE ELECTROLYSIS INSIDE OF THE WHEEL CAUSED DAMAGE TO THE TIRE. THE FRONT PASSENGER SIDE TIRE ALSO BLEW OUT AND WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THIS WAS KNOWN PROBLEM BUT DID NOT OFFER ASSISTANCE. THE CONTACT HAD THE DRIVER AND PASSENGER SIDE FRONT WHEEL RECONDITIONED. THE MECHANIC ADVISED THE FAILURE WOULD OCCUR AGAIN BECAUSE THE WHEEL WAS DEFECTIVE. THE DRIVERS SIDE TIRE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428895October 6, 2011
STRUCTURE
THE PLASTIC DASH CAP WHICH COVERS THE ELECTRICAL, INSTRUMENT CLUSTER AND HOLDS THE AIRBAG IS CRACKED. CURRENTLY THERE IS ONLY ONE CRACK APPROXIMATELY 4 INCHES LONG WHICH IS LOCATED OVER THE INSTRUMENT CLUSTER HUMP. MY CONCERN IS THAT THE DASH CAP WILL CONTINUE TO PRODUCE NEW CRACKS AROUND THE PASSENGER AIR BAG AS OTHER YUKON OWNERS HAVE EXPERIENCED. IF THE VEHICLE IS INVOLVED IN AN ACCIDENT THE CRACKED BRITTLE DASH PAD COULD SHATTER AND IMPACT AND INJURE SOMEONE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428910October 6, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC YUKON DENALI. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER GAUGES WOULD EITHER BECOME STUCK OR WOULD FLICKER BACK AND FORTH BETWEEN READINGS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428203October 2, 2011
STRUCTURE:BODY:DOOR
LAST FALL, 2010, I NOTICED THAT THE INTERIOR CHROME DOOR HANDLES WERE CHIPPING. THEY CHIPS WERE VERY SHARP. I TOOK IT TO THE DEALER THEY SAID THAT THERE WAS NOTHING THEY COULD EXCEPT REPLACE THEM AT MY EXPENSE. I WAS CUT YESTERDAY, 10/1/2011 ON MY HANDLE. THIS IS THE NHTSA PE09044. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10428200October 2, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE ERODED AWAY ON A VERY WELL TAKEN CARE OF 2004 GMC YUKON DENALI. NEARLY COLLIDED WITH ANOTHER VEHICLE GOING OVER SPEED BUMP AND HAD ABSOLUTELY NO WARNING! MY PEDAL WENT TO THE FLOOR AND THE ONLY WAY II AVOIDED COLLISION WAS PUTTING THE TRUCK IN NEUTRAL AND STOMPING ON THE PARKING BREAK. FOR A VEHICLE THAT NEW COSTS OVER 50000 DOLLARS TO FAIL AT SUCH A LOW MILEAGE AND NOT EVEN CLOSE TO A DECADE OLD IS COMPLETELY UNACCEPTABLE. THIS VEHICLE RARELY SEEMS INCLEMENT WEATHER AND IS COVERED WITH A NEARLY 500 DOLLAR CALIFORNIA CAR COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427839September 29, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE NOT WORKING, JUMPS ALL OVER THE PLACE... SHOWS HALF TANK AND THEN RISES TO FULL WHILE DRIVING OR THE OTHER WAY AROUND. CALLED GMC AND THEY ARE AWARE OF THIS PROBLEM, SAID FUEL PUMP NEEDS REPLACING AND IS HAPPENING ON MANY VEHICLES BUT ITS NOT A RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427842September 29, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INSIDE PASSENGER DOOR HANDLE CHROME PEALING. BOTH WIFE AND I HAVE CUT OUR HANDS. ALSO OUTSIDE DRIVERS SIDE AND REAR DRIVERS SIDE CHROME DOOR HANDLES HAVE BOTH BROKE OFF THE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427132September 26, 2011
ENGINE AND ENGINE COOLING
I WAS DRIVING THE VEHICLE DOWN THE ROAD DOING 65 MPH. THE ENGINE LIGHT CAME ON AND THE MESSAGE APPEARED THAT STATED "ENGINE POWER REDUCED" "SERVICE STABLITRAK" "TRACTION CONTROL OFF". THE CAR LOST ALL POWER AND I WAS UNABLE TO GO OVER 20 MPH THE REST OF MY TRIP HOME. I WENT FROM 65 MPH TO 20 MPH IN SECONDS, ON THE INTERSTATE FULL OF TRAFFIC. WHEN I GOT HOME I THEN NOTICED A "HOT" SMELL. I THEN HAD THE CAR TOWED TO A MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427203September 26, 2011
STRUCTURE:BODY
SHARP CRACKS APPEARING IN DASH NEXT TO PASSENGER AIR BAG AND LEFT REAR TOP OF THE INSTRUMENT PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427003September 24, 2011
SERVICE BRAKES, HYDRAULIC
ALL OF THE BRAKE LINES ARE COMPLETELY RUSTED OUT. MY WIFE HAD A COMPLETE BRAKE FAILURE WHILE DRIVING MY DAUGHTER TO SCHOOL. BRAKE LINE OVER FRAME LEADING FRONT TO BACK FAILED AND COMPLETELY EMPTIED THE MASTER CYLINDER OF BRAKE FLUID, RESULT CAR WOULD NOT STOP. THIS MUST BE MADE INTO A RECALL, AS THE POSSIBILITY OF A MAJOR ACCIDENT AND LOSS OF LIFE IS VERY PROBABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427029September 24, 2011
SERVICE BRAKES, HYDRAULIC
AFTER NO WARNING (LIGHTS, CHIMES OR ALARMS), APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. NO BRAKES. LUCKILY IT WAS VERY EARLY AND NOBODY WAS ON THE ROAD WHEN I BLEW THROUGH A STOP SIGN INTERSECTION. *TR LOCAL DEALER SAYS ALUMINUM BRAKE LINES WERE SEVERELY CORRODED AND HAD RUPTURED. NEARLY $2000 TO REPLACE ALUMINUM BRAKE LINES WITH STEEL. EVERYONE KNOWS WHEN YOU PLACE DIFFERENT METALS IN CONTACT WHERE THEY CAN GET WET, YOU WILL GET ELECTRO-CHEMICAL CORROSION OF THE WEAKER METAL, IN THIS CASE, ALUMINUM. THAT'S WHY BOATS USE ALUMINUM AND ZINC AS A SACRIFICIAL METAL IN MARINE ENVIRONMENTS - TO PROTECT THE ENGINE FROM CORROSION. THIS IS SURELY AN ENGINEERING FLAW. ON MY YUKON, THE ALUMINUM BRAKE LINES ARE ATTACHED TO THE STEEL FRAME UNDERNEATH THE VEHICLE WHERE THEY ARE SURE TO GET WET ANYTIME IT RAINS, THUS GUARANTEEING THE WEAKER ALUMINUM METAL WILL CORRODE. I HAVE A 45-YEAR-OLD MUSTANG WITH ORIGINAL BRAKE LINES (STEEL) AND NO CORROSION. 10 YEARS IS ABSOLUTELY UNACCEPTABLE FOR BRAKE LINES TO BE CORRODED TO THE POINT OF CATASTROPHIC BRAKE FAILURE THROUGH NORMAL USE AND NORMAL WEATHER. I LIVE IN MARYLAND, NOT ALASKA. OUR WEATHER IS AVERAGE. THERE SHOULD BE A RECALL AND I SHOULD BE REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425953September 18, 2011
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING, POWER TRAIN
WAS WAITING FOR A RED LIGHT TO CHANGE AND SUDDENLY MY DASHBOARD LIT UP SAYING IT WAS REDUCING POWER TO THE ENGINE, DISABLING STABILITY CONTROL AND SOMETHING ELSE.. I WAS NOT ABLE TO DRIVE THE CAR FOR FOR 2 HOURS AFTER THAT... I.GOT THE CAR TOWED TO MY HOUSE AND WHEN I WENT BACK TO FALLOWING MORNING THE CAR STARTED WITH OUT THE ENGINE LIGHT ON..2 DAYS AFTER THE SAME THING HAPPENED WHILE DRIVING ON THE HIGHWAY AT 65 MPH, IT WAS A SCARY EXPERIENCE SINCE THE CAR REDUCED POWER VERY FAST TO 20 MPH.. ALMOST GOT INTO AN ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425834September 17, 2011
SERVICE BRAKES, HYDRAULIC
SLOW SPEED STOP APPROACHING A LOCKED GATE. BRAKE PEDAL WAS APPLIED. PEDAL DROPPED TO THE FLOOR WITH COMPLETE LOSS OF BRAKE PRESSURE. BRAKE PEDAL WAS PUMPED TWICE WITH THE FINAL APPLICATION LOCKING ONE REAR WHEEL. THE ABOVE VEHICLE STOPPED WITHIN 2 FEET OF STRIKING A METAL SECURITY GATE. BRAKE FLUID WAS OBSERVED DRIPPING FROM UNDER THE DRIVERS SIDE COMPARTMENT ON TO THE GROUND. VEHICLE WAS TOWED TO MY MECHANIC. MECHANIC FOUND THAT THERE WAS EXCESSIVE RUST ON ALL METAL BRAKE TUBING. ONE OF THE METAL BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS PUMP COMPLETELY RUSTED THROUGH CAUSING LOSS OF ALL BRAKE PRESSURE AND BRAKE FAILURE. ALL METAL BRAKE LINES HAD TO BE REPLACED. BEFORE AND AFTER THE INCIDENT THERE WERE NO WARNING INDICATOR LIGHTS THAT WERE ACTIVATED ON THE DASH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425470September 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
THIS IS IN REGARDS TO GMC BULLETIN #PIP4112J : SAG OR HESITATION ON ACCELERATION (NORMAL OPERATION CHARACTERISTICS) - (JUL 21, 2011). I'VE BEEN HAVING THIS PROBLEM SINCE DAY ONE AND TOOK THE SUV TO MANY DEALERS BUT DEALERS COULD NOT VERIFY THE CONCERN UNTIL NOW. THE 2008 GMC YUKON XL DENALI WOULD STOP ACCELERATING FOR 2-3 SECONDS WHEN THE GAS PEDAL IS PRESSED. MOST OF THE TIME IT IS WHEN I AM TRYING TO PASS A LANE, TRYING TO ENTER HIGHWAY, TRYING TO CLIMB A MILD HILL OR TRYING TO AVOID A POTENTIAL ACCIDENT. AFTER THE DELAY, THE TRANSMISSION WOULD DOWN SHIFT AND I THINK IT DOWN SHIFTS TO EITHER 1ST OR 2ND GEAR CAUSING THE SUV TO ROAR LIKE CRAZY AND SHOOTS OUT LIKE A CANNON. I HAD AN INCIDENT WHERE THE COPS GAVE ME A WARNING WITH THE LIGHTS AND SIREN PROBABLY THINKING THAT I WAS DRIVING RECKLESSLY. THERE WERE ALSO INCIDENTS WHERE I'VE HAD THE GAS PEDAL PRESSED DOWN ABOUT 80%-90% TRYING TO CLIMB A MILD ELEVATION AND EITHER THE ENGINE AND OR TRANSMISSION STARTED TO CHOKE. IT WAS SO BAD THAT THE DENALI ALMOST CAME TO A FULL STOP. YOU REALLY HAVE TO EXPERIENCE THIS ON YOUR OWN TO UNDERSTAND HOW SCARY AND NERVE WRECKING IT IS WHEN YOU HAVE VEHICLES ABOUT TO RAM YOU FROM BEHIND BECAUSE THE SUV SIMPLY WOULD NOT ACCELERATE. MANY TIMES, I HAD TO SWERVE BACK IN TO ORIGINAL LANE IN FEAR OF CAUSING A SERIOUS ACCIDENT. BECAUSE OF THIS, I DON'T EVEN LET MY WIFE DRIVE THE VEHICLE. SERVICE MANAGER WAS KIND ENOUGH TO RESEARCH ON THIS MATTER AND FOUND BULLETIN #PIP4112J AND HE CAN'T REALLY DO ANYTHING. I'VE BEEN EXPLAINED THAT DUE TO LARGE POWER FROM THE ENGINE, HE HAS SEEN THE REAR OF THE VEHICLES BREAK APART. I FULLY UNDERSTAND THE SERVICE MANGER'S POSITION ON THIS BUT I THINK THIS IS A MAJOR SAFETY CONCERN AND SOMEONE CAN SERIOUSLY GET HURT BY THIS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424257September 8, 2011
EQUIPMENT
A PANASONIC DVD PLAYER, FACTORY EQUIPMENT AND INSTALL, IS SITTING BEHIND THE FRONT PASSENGER SEAT AND 1/3 WAY INTO THE REAR PASSENGER SEAT. IT HANGS DOWN ABOUT 4". MY 4 YEAR OLD SON IS UNABLE TO GET INTO HIS CAR SEAT WITHOUT HITTING HIS HEAD. I HIT MY HEAD WHILE ENTERING THE CAR AND RECEIVED A CONCUSSION. I HAVE PERMANENT BRAIN DAMAGE AND DISABILITIES NOW. GMC IS AWARE OF THE SAFETY ISSUE, (DEALER REP) BUT NO RECALL HAS BEEN ISSUED. THE STYLE OF DVD PLAYER WAS CHANGED TO A SMALLER SIZE AND SET IN THE CENTER FRONT. WHAT ARE THE HEAD ROOM STANDARDS? PLEASE! THE DEALER ADMITS FAULT, BUT IS ONLY WILLING TO GIVE ME A "GOOD DEAL" ON A TRADE IN. FAILED COMPONENTS DID NOT HAVE MY ISSUE. SELECTED ANOTHER TO SEND COMPLAINT. *TR UPDATED IVOQ 03/06/12
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to GMC Yukon