GMC Yukon Complaints

6,462 consumer complaints on file.

#11121890August 23, 2018
VISIBILITY, STRUCTURE
TL* THE CONTACT OWNED A 2017 GMC YUKON DENALI XL. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE EXHIBITED A BUFFETING EFFECT. BOMMARITO BUICK GMC WEST COUNTY (15736 MANCHESTER RD, ELLISVILLE, MO 63011, (636) 391-7200) TEST DROVE THE VEHICLE AND PERFORMED A PICOSCOPE DIAGNOSTIC TEST, BUT WAS UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS AND REPAIR. THE FAILURE CAUSED HEADACHES AND DIZZINESS AND MEDICAL ATTENTION WAS NOT SOUGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONDITION WAS NORMAL AND THERE WAS NO REPAIR. THE MANUFACTURER PROVIDED A 2018 GMC YUKON DENALI XL AS A TRADE-IN. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11121900August 23, 2018
EXTERIOR LIGHTING
TAIL LIGHT NO LONGER WORKING. SAFETY HAZARD. IT STARTED FLASHING INTERMITTENTLY AND SMELLING FUNNY NOW IT WON'T WORK AT ALL. THIS WILL CAUSE AN ACCIDENT AND OF COURSE IT'S NOT UNDER WARRANTY AS I'M AT 60K BUT GMC WILL DO NOTHING FOR IT EVEN THOUGH THIS IS A WIDELY KNOWN ISSUE. I CONTACTED THEM AND THEY WILL DO NOTHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121920August 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOEBER MOTORS (4255 W TOUHY AVE, LINCOLNWOOD, IL 60712, (847) 675-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121588August 22, 2018
EXTERIOR LIGHTING
BRAKE LIGHTS HAVE FAILED. I APPEARS TO BE DUE TO A FAULTY SOLIDER ON THE LED ASSEMBLY. BOTH BRAKE LIGHTS HAVE NOW FAILED. THE FAULT IS CONSTANT AND HAS NO RELATIONSHIP TO STATUS OF THE OPERATION OF THE VEHICLE OR ROAD CONDITIONS. CONSUMER CAN NOT REPAIR THE FAULT DUE TO THE DESIGN OF THE TAIL LIGHT ASSEMBLY. THE VEHICLE OWNER AND OTHER DRIVERS ARE BEING ENDANGERED BY THIS ISSUE THAT IS OBVIOUSLY A QUALITY ISSUE WITH THE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121202August 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 70 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SUDDENLY STALLED. THE MESSAGE "CHECK TRAILER BRAKING SYSTEM" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (KELLY BUICK/GMC, 585 STATE RD., EMMAUS, PA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,980.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121156August 20, 2018
VEHICLE SPEED CONTROL
I WAS DRIVING MY 2018 YUKON DENALI ON A 3 LANE INTERSTATE WITH GM'S NEW ADAPTIVE CRUISE CONTROL TURNED ON.. ANOTHER DRIVER CUT IN FRONT OF ME FROM THE RIGHT. ADAPTIVE CRUISE SLAMMED ON THE BRAKES ALMOST CAUSING A REAR-END ACCIDENT BY OVERCOMPENSATING. THIS HAPPENED MORE THAN ONCE ON A 2000 MILE TRIP IN DIFFERENT TRAFFIC CONDITIONS. IN CONTACTING MY DEALER, THEY CALLED GM AND WERE TOLD IT COULD NOT BE FIXED BECAUSE OF EXTENSIVE SUPPOSED CHANGES TO THE VEHICLE. HOWEVER, OTHER GM VEHICLES HAVE A SHUTOFF THAT WOULD ELIMINATE ADAPTIVE CRUISE AND LET YOU NORMALLY OPERATE CRUISE CONTROL. I WAS THEN TOLD BY THE DEALER THAT I WOULD NEED TO CONTACT GM DIRECTLY. THE CASE NUMBER IS 8-4468390871. IN PURSUING THIS WITH SEVERAL GM REPRESENTATIVES, THEY CLAIM THERE IS NO FIX WITHOUT EXTENSIVE CHANGES IN SOFTWARE, WIRING, AND PROGRAMMING. BUT ALSO REVEALED THEY RECOGNIZED IT IS A PROBLEM AND HAVE PROVIDED A SHUTOFF ON FUTURE GM YUKON DENALI VEHICLES. IRONICALLY, THIS FIX IS ALREADY ON A BUICK ENVISION, ACADIA, AND POSSIBLY A CHEVY EQUINOX. GM'S RESPONSE IS TO SPEND MY MONEY ON A NEW VEHICLE TO FIX THEIR PROBLEM. MY VEHICLE ONLY HAS 2300 MILES ON IT. I CONSIDER THIS ADAPTIVE CRUISE FEATURE AN ACCIDENT WAITING TO HAPPEN WITH DRIVERS NOT EXPECTING THE RADICAL BRAKING AS WELL AS OTHER DRIVERS NOT EXPECTING IT, THUS POSSIBLY CAUSING CHAIN REACTION CRASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120941August 19, 2018
UNKNOWN OR OTHER
SUNROOF: WHILE TRAVELING ON THE ROAD AT 55MPH, MY SUNROOF, WHICH WAS CLOSED, RANDOMLY EXPLODED. YOU CAN SEE THE GLASS ACTUALLY PUSHED UP AND OUT WHEN IT BLEW. WE HAD GLASS EVERYWHERE IN THE VEHICLE. THERE WERE NO OTHER VEHICLES AROUND ME AND THERE WAS NOTHING THAT CAME THROUGH THE WINDOW. IT WAS A NICE SUNNY DAY, NO RAIN OR OTHER REASON FOR THIS TO HAVE HAPPENED. I STOPPED RIGHT AWAY AND TOOK PHOTOS OF THE DAMAGE. I CALLED MY INSURANCE COMPANY RIGHT AWAY AND AM WAITING FOR THE SUNROOF TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120857August 18, 2018
STRUCTURE:BODY
MULTIPLE CRACKS ON THE DASHBOARD. THIS PROBLEM WAS DISCOVERED SEVERAL YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120594August 17, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 GMC YUKON HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY SINCE 2016. THE VEHICLE WAS TAKEN TO THE DEALER (THOMAS CHEVROLET, 1263 W BALTIMORE PIKE, MEDIA, PA 19063), BUT THEY COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 8-4516506076 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120651August 17, 2018
UNKNOWN OR OTHER
I WISH TO ADD COMPLAINT FOR THE DASHBOARD CRACK ISSUE NEAR THE PASSENGER AIRBAG, AND SUSPECT THE AIRBAG SUPPORT/FUNCTION MAY BE COMPROMISED. I ALSO HAVE RECEIVED MANY 'PAPER CUTS' FROM INSIDE DOOR HANDLES CHROME OVER THE YEARS BUT WAS NEVER CONTACTED BY GM OR OFFERED WARRANTY REPLACEMENT AS YOUR WEBSITE STATES THEY DID - I AM THE ORIGINAL OWNER OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120669August 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL GATTON CHEVROLET, 1000 W STATE ST, BRISTOL, TN 37620, (423) 742-7982) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT ALSO RECEIVED A LETTER FROM TK HOLDINGS IN REGARDS TO THE AIR BAG RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120746August 17, 2018
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN, I' AM SUBMITTING THIS CORRESPONDENCE IN REFERENCE TO NUMEROUS CRACKS ON MY DASHBOARD ON THE DESCRIBED VEHICLE. MORE IMPORTANTLY, THE CRACKS ARE GETTING WORSE ESPECIALLY AROUND THE PASSENGER SIDE AIR BAG, WHICH IS NOW CAUSING THE AIR BAG COVER TO BULGE, CAUSING CONCERN FOR ME AND MY FAMILY IN THE EVENT OF AN ACCIDENT. YOUR ATTENTION TO THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120014August 15, 2018
UNKNOWN OR OTHER
TAKATA RECALL. MY DENALI HAS FALLEN ILL TO THE WELL DOCUMENTED POORLY ENGINEERED DASH CRACKING, IN MY CASE AROUND PASSENGER AIRBAG OPEN. THIS CREATES AN EMINENT PERSONAL INJURY SAFETY HAZARD TO FRONT SEAT PASSENGER. IF A SITUATION AROSE WHEREAS AIR BAG WAS ACTIVATED, AS AIRBAG COVER EJECTED, THE DASH BECOMES AN INSTANT INSTRUMENT OF CAPABLE OF GREAT BODILY HARM OR EVEN DEATH, AS SHRAPNEL FILLS THE CABIN, FROM DISINTEGRATING DASH PLASTIC FLYING BACK, IN CERTAIN INJURY TO PASSENGER. GM IS WELL AWARE OF THE DEFECT, YET REFUSES TO ACKNOWLEDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120090August 15, 2018
EXTERIOR LIGHTING
AFTER ABOUT 1 YEAR OF OWNING THIS VERY EXPENSIVE VEHICLE (BOUGHT IT WHEN IT WAS ABOUT 2 YEARS OLD, IE. 2017) USED FROM A GMC DEALER - THE DRIVERS SIDE TAIL LIGHT STARTED WORKING ONLY INTERMITTENTLY AND THEN STOP WORKING ALL TOGETHER. I HAD THE DEALER ESTIMATE THE REPLACEMENT COST AND THEY TOLD ME IT WOULD BE $1,500 TO REPLACE BOTH TAIL LIGHTS (SAID I NEEDED TO REPLACE THE ENTIRE ASSEMBLY BECAUSE THEY WERE LED????). THIS IS ABSURD ON SO MANY LEVELS...THESE ARE ONE OF THE MOST EXPENSIVE VEHICLES ON THE MARKET AND WITHIN ONLY A FEW YEARS THE TAIL LIGHTS NEED TO REPLACED...AT AN OUTRAGEOUS COST. MY LAST YUKON (2007) DIDN'T HAVE A TAIL LIGHT GO OUT FOR MANY YEARS...AND I BOUGHT A REPLACEMENT BULB FOR $3 AND DID IT MYSELF. AFTER DOING SOME RESEARCH, IT APPEARS TO BE A "COMMON" ISSUE FOR THESE GMC VEHICLES...AND THE FACT THAT GMC IS WELL AWARE OF THIS IS DOING NOTHING ABOUT A KNOWN AND PERSISTENT ISSUE IS FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120100August 15, 2018
EXTERIOR LIGHTING
TAILIGHT BRAKE LIGHT NOT WORKING, NO REPLACEMENT BULB AVAILABLE, GM SAYS MUST BE ENTIRE UNIT AND HOUSING FOR $701. THIS IS RIDICULOUS AND ONEROUS. THIS IS CLEARLY A DEFECTIVE DESIGN AND DEFECTIVE PART. SHOULD BE REPLACED OR REPAIRED FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120173August 15, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
WHEN WE PURCHASED THE VEHICLE APPROX. 3.5 YEARS AGO, IT HAD A SMALL CRACK IN THE DASHBOARD. LAST DECEMBER, IT WAS NOTICED THAT THE CRACK HAD GOTTEN MUCH BIGGER, AND NOW A SECOND CRACK HAS BEEN NOTED. THIS IS BECOMING A MAJOR SAFETY CONCERN, AS THE DASH MAY SHATTER IN A FRONT-END COLLISION WITH AIRBAG DEPLOYMENT. UPON DOING RESEARCH ON;INE, I FOUND THAT I AM NOT ALONE. THERE ARE THOUSANDS OF REPORTS OF SIMILAR ISSUES AMONG SIMILAR YEARS AND MODELS. PLEASE HELP ME KEEP MY FAMILY SAFE BY REQUIRING GM TO PROVIDE A FIX OR REPLACEMENT. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119836August 14, 2018
AIR BAGS
I OWN A 2013 YUKON XL WITH JUST OVER 88000 MILES ON IT, VEHICLE IS IN VERY GOOD CONDITION, IT HAD BEEN SITTING IN THE GARAGE A COUPLE OF DAYS, I OPENED THE PASSENGER DOOR TO RETRIEVE AN ITEM AND HEARD A LITTLE CRACK SOUND, THE DASH HAD CRACKED ON TOP FROM THE PASSENGER AIR BAG TOWARD THE DEFROSTER, CONTACTED GMC AND WAS INFORMED THAT THIS IS THE FIRST TIME THEY HAD HEARD OF THIS PROBLEM AND VEHICLE IS OUT OF WARRANTY AND THIS WOULD BE AN OUT OF POCKET EXPENSE. UPON FURTHER INVESTIGATION AS I WAS TALKING TO UPHOLSTREY SHOPS AND CAR RESTORATION PEOPLE TRYING TO FIND SOMEONE TO REPAIR CRACK BEFORE IT GETS WORSE, THEY TOLD ME IT'S A COMMON PROBLEM AND MORE THAN LIKELY THIS IS JUST THE BEGINNING. I LIVE IN ND WHERE WE HAVE EXTREME TEMPERATURE SWINGS SO I'M A BIT CONCERNED. LASTLY, WITH THE CURRENT CRACK BEING WHERE IT IS, SHOULD THE AIRBAG EVER DEPLOY AM I GOING TO HAVE DASH PIECES FLYING THROUGHOUT THE VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119566August 13, 2018
AIR BAGS, UNKNOWN OR OTHER
THE DASH IS CRACKING AROUND THE AIR BAG AND IN FRONT OF THE DRIVER INSTRUMENTATION AREA. HAS LESS THAN 50,000 MILES ON THE VEHICLE. TRIED TO GET GM TO REPAIR BUT THEY REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119597August 13, 2018
EXTERIOR LIGHTING
BOTH REAR TAIL LIGHTS (BRAKE AND RUNNING LIGHTS) ARE NOT FUNCTIONING PROPERLY. THE PASSENGER SIDE ISN'T WORKING ALL TOGETHER AND THE DRIVERS SIDE WILL SOMETIMES BE ON AND OTHER TIMES NOT. THE DEALERSHIP WANTS $679 EACH SIDE FOR REPLACEMENTS. THIS SEEMS LIKE QUITE A BIG EXPENSE FOR A SAFETY ISSUE THAT GM NEEDS TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119662August 13, 2018
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2016 GMC YUKON. WHILE DRIVING, THE TAIL LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT WAS ALERTED BY OTHER DRIVERS ON THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MOTOR CITY BUICK GMC (3101 PACHECO RD, BAKERSFIELD, CA 93313, (855) 393-2841) WHERE IT WAS DIAGNOSED THAT THE TAIL LIGHTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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