GMC Yukon XL Complaints (2023)

226 consumer complaints on file.

#11653144April 7, 2025
ENGINE
Vehicle started making noise and idling rough 1-2days after receiving it back from oil change. It was absolutely fine and out of nowhere this happens. I’m great with cars and this is my 5th GMC Yukon and I bought this one at 0 mileage so I am very familiar with this car. There is absolutely no explainable reason my car is doing this I had it inspected and the dealer told me this has been happening lately to a lot of the gmc Yukons and I would need major engine repair for a brand new car!!! Over 20k in repairs and parts. I have 6 children and we have had to abandon the vehicle on Christmas Day to drive our old 2019 GMC Yukon which I think is starting to sound a lot like the 2023 under the hood! It’s roughly idling to. I’m afraid we might be taking the bus if I don’t pay 20k. I looked to see if there were recalls but found none. there is no way engine failure should just pop up after we spent tons of money keeping these cars in perfect shape and only being serviced at the dealership. This should be investigated and repair records pulled to find people who are not aware
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651975April 1, 2025
ENGINE
Vehicle "Low Oil Warning" light appeared at approximately 3000 miles after an oil change. Checked the oil and it was nearly 3 quarts low. Without any visible leaks or loss of oil, I called local GMC service department and had them inspect. They found that 4 pistons and other components needed replaced due to failure. There was no signs or symptoms other than the warning light. The car has been in the shop for 3 weeks. I currently do not have my vehicle, but I was going to use this vehicle for a long road trip and I'm sure this would have been a catastrophic loss, and possibly a safety issue for my family traveling 1k miles at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651731March 31, 2025
ENGINE
Driving on highway with my [XXX] daughter in the car, screen all of a sudden flashed “press start” on the dashboard and the car died in highway at the off ramp exit. Had to call state police because we were blocking ramp and almost got hit multiple times. Could not get car to restart, state police towed off highway for $200 and AAA towed to dealer. Took over a week for dealer to claim GM owned up to engine failure. No rental car provided. Sold for a $37,000 loss a year and a half after purchase with only 27,000 mile on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650798March 26, 2025
POWER TRAIN
I was travelling on the interstate at 75 miles per hour and the vehicle started slowing down and completely shut down. The engine warning light then came on and I had to coast to the side of the road. I was on the side of the interstate for about 45 minutes and the vehicle had to be towed. The repair shop informed me it was a complete engine failure requiring a new motor and that GM has an extended backorder time due to this being a widespread problem for these model years with the 6.2L gas engine. The vehicle is currently at the dealership and will be there for several months waiting on an engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650483March 25, 2025
ENGINE
My daughter and I were coming and got off of the [XXX] on the [XXX] exit ramp to go home. When we were pulling up the vehicle suddenly showed the check engine light and the vehicle turned off. It would not go into neutral, it would not restart. I am being told there is no active recall on it; however, in researching, it appears that I am one of many cases of this exact scenario. Being stuck on a busy exit ramp is not safe and had this have happened in the road construction on [XXX] , this could have been a much different scenario even fatal. This vehicle is a 2023 with 40,355 miles on it. The Denali is currently at the dealership it was towed to, and I am waiting on the diagnostic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650276March 24, 2025
ENGINE, STEERING
My wife was travelling down a two-lane road at 50mph when the engine suddenly shut off affecting steering. She was able to maneuver to the shoulder, but the vehicle would not restart. Could have been much worse. Had it towed to the dealer we purchased it from, and they informed us the engine had seized. There were no warning signs or dash lights indicating there may be an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649497March 20, 2025
ELECTRICAL SYSTEM
•What component or system failed or malfunctioned, and is it available for inspection upon request? Driver and passenger side rear view mirrors will not hold memory and auto adjust while driving at times. Been to the dealership 5 times. They could not repair and just said that a software update should fix it, but it did not fix it. I will program the mirrors to the preferred settings but when I re-enter the vehicle after shutting it down, it doesn't always retain the memory, and they go to random positions. This usually happens after 5 miles of driving the vehicle. The passenger side mirror will go down so I could see the curbs while in reverse but when I go into Drive, it does not go all the way back up. I will be flying to visit family but the vehicle will be at a different dealership from 3/26/2025 to 4/1/2025. •How was your safety or the safety of others put at risk? After adjusting the mirrors, I left my garage with my kids in the car and started driving to our destination. While entering the highway, I went to check my driver’s side rear view mirror and noticed that it was pointed to a random position. In that moment, I was trying to match the highway speed to enter, there was a vehicle in front of me, a vehicle behind me, and a vehicle on the highway exit/entrance lane that I was trying to be cognizant of location to adjust speed properly. I ended up doing multiple shoulder checks which caused me to lose visibility of the vehicle in front of me multiple times. •Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership says they can not reproduce but I was physically able to show the service writer, he saw it happen. I also asked the dealership to drive it around after reprogramming it, but I don’t think they did drive it because after I bring the car home from the dealership, it starts doing it again. I have a service write up where the service writer says he say it occur. •Has the vehicle or component been in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649127March 18, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I am writing to express serious safety concerns regarding our 2023 GMC Yukon XL Denali, which has been in our possession for less than two years and has only 24,000 miles. On multiple occasions, while driving at high speeds on the freeway with our four young children, the vehicle unexpectedly lost power and shifted into neutral without warning. This occurred approximately four times on March 9, 2025, when we contacted OnStar for assistance. Despite their response indicating no alerts on their end, we were advised to reach out again if the issue persisted. Unfortunately, the problem did occur again on March 16th, which prompted us to contact OnStar and have the vehicle towed to the nearest dealership for further evaluation. The service department has since informed us that the motor requires replacement. Upon conducting additional research, it seems this may be a known issue with many vehicles manufactured by GM around the same time. We are deeply concerned by this safety hazard, especially given that the malfunction could have led to a life-threatening accident. While we are grateful that we were fortunate enough to avoid any serious consequences, we believe a solution beyond standard repairs is necessary to restore our confidence in the safety of this vehicle. Our family’s well-being and trust in the reliability of our vehicle are of the utmost importance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649090March 18, 2025
ENGINE
During a cross country road trip on [XXX] we experienced the dreaded 6.2 gm engine failure. As I was driving I lost all power going up a steep grade in the fast lane of a 4 lane interstate. There was no room to pull over to the left side so I had to very quickly cross 4 lanes of traffic without any power. I was able to get the yukon off the interstate as safely as possible. Once I placed the vehicle in park it shut off completely. I tried to restart it several times. Finally got a message on the dash saying engine oil cooler was hot or oil was overheated. Called gmc and got a tow to nearest dealership. I rented a vehicle on my own dime and drove that back to north dakota where we live. We are still in the process of getting some of our expenses reimbursed. I called an Uber to pick my wife and 3 daughters up to get them to a near by hotel. My son snd I stayed with the vehicle on the side of the road till the tow truck arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648587March 16, 2025
ENGINE
While on the expressway driving at highway speed the engine started backfiring and many codes were displayed on dashboard including “ rear drive disabled” “ service ECU” and many others. Pulled over and Had GMC Yukon towed to dealer. I’ve seen many complaints of the same thing and found this recall on your site GENERAL MOTORS DCS6866 URGENT - DISTRIBUTE IMMEDIATELY Date: April 24, 2024 Subject: N232413430 - Customer Satisfaction Program The dealer said they would fix broken valves and I would have to pay for the new computer that’s not under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648074March 13, 2025
ENGINE
Engine stopped and vehicle went into neutral. Family of 5 in the vehicle on a busy highway. Once pulled over safely from the highway and shut off ignition, the vehicle stayed in park and would not shift to neutral, the engine would not restart. Vehicle had to be towed into the GMC dealer. No warnings, messages or symptoms prior to the failure. The vehicle was just at the dealer for routine maintenance 4 days prior. Dealership found that the engine had seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647152March 8, 2025
VISIBILITY/WIPER
While in use on several different occasions, the front windshield wipers malfunction. They stop working for hours sometimes even days. This is a hazard especially if you are in the middle of driving and it’s storming. The a few days ago for instance I was driving and all of a sudden they stopped working while I was driving home in the rain, at night. I had to immediately pull onside the road and wait for the rain to stop because I tried everything to get them to start back working. Including observing and trying to make sure it wasn’t the wiper /signal switch. I even went under the hood and checked to see if the fuse had blown or if there was some kind of wiring undone. Still nothing. I have taken it to the dealership and several people complain about the same thing but no remedy has been presented. They just all of a sudden start back to working out of the blue. This is definitely a safety hazard and these wipers or wiper motor should be recalled and fixed immediately in my opinion. Please help. Save some lives before it’s too late. Thanks for helping with this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647115March 8, 2025
ENGINE
Engine was making rattle noises and oil low message appeared. Brought to dealer who changed oil and said they couldn’t detect noises. I asked for a road test and while driving the tech noticed it, then the car died and shifted into neutral without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645454February 27, 2025
ENGINE
Upon acceleration the engine began to sputter with a clanking noise. After turning around to pull back into my drive way the engine began to work properly. I had the vehicle towed to Master GMC Augusta,GA. After the car was at the dealership for several days, I was told the issues could not be duplicated and there were no error codes. While returning home from the dealership the car began to sputter and decelerate at this time multiple lights flashed on and off on the dash including the check engine light. As I pulled to the side of the interstate the car once again corrected itself and all lights went out. I reached out to the dealership again. The car was returned to Master GMC again. This time I was notified the engine had failed due to metal shards in the engine. Since this vehicle had only 4988 miles at the time, and I had a 2021 Suburban prior with lifter failures, I was hesitate to keep this vehicle. I did trade the 2023 Yukon XL Denali at the time of engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645440February 27, 2025
ENGINE
Vehicle is on its second engine. Shut down unexpectedly in middle of the road, with my three young children inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645418February 27, 2025
ENGINE
Engine failed during trip on interstate without warning after 23k miles. Car went into neutral and we were without power. We coasted to side of road and had to be towed. Dealership has ordered new engine which will be covered under warranty. There were no warning lights before, during or after the incident — no check engine light. The only indicator is that car started making a rattling noise from the engine a few seconds before we lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645154February 26, 2025
ENGINE
1. My engine failed at 10,000 miles, seized up completely. 2. Safety was a HUGE risk factor as the engine went out while driving 65 mph in a dangerous canyon highway, which made me lose control of being able to drive the vehicle to safety as I was needing to coast to the top of a hill and then coast down to even find a safe spot to pullover. My safety was also at risk because it then left me stranded in a canyon with no cell service where I was (and I couldn't even connect via OnStar because of the area I was stuck in), leaving me stranded for over 3 hours in 100 degree weather with no place to hide from the heat in the middle of summer. I also had my [XXX] with me and thank God we made it out of that situation alive. And thank goodness for bystanders I don't know what I would've done without them. 3. Yes, an engine replacement was made via warranty, but the new engine still make clunky/grindy sounds and even after having that looked at, I was turned away because apparently there were no performance issues but I still feel like I cannot rely on the vehicle especially driving longer distances. 4. Yes. see comment for #3. 5. NO warnings AT ALL were ever on my dash regarding my engine going out. There was never a check engine light prior to the engine seizing, nothing. So how was I supposed to know my engine was going to give out on me at only 10,000 miles? Regular maintenance was kept up to date. It just went out randomly with no warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645112February 26, 2025
ENGINE
Driving at highway speeds at night when engine sputtered, vehicle shifted itself into neutral and shut engine down. Slight difficulty steering for 1/4 of a mile with traffic continuing to pass at full highway speeds but was able to coast to a side road. No warnings of failure or check engine lights prior to event. Had just stopped for gas continued on trip and cruising about 77mph and hear a few noises as if vehicle ran our of gas and dash lit up letting me know it was shutting down, then shifted to neutral. Now dealing with GM travel interruption team and being told that it is engine failure due to faulty lifter/rod/bearing issue with no timeline as to when an engine replacement will be available. It has been inspected and confirmed by GMC service department in San Angelo TX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644371February 23, 2025
ENGINE
While driving down a two-lane highway, the vehicle unexpectedly lost power and shifted into neutral. We coasted to a stop and pulled into a driveway, at which point the vehicle would not restart. The vehicle was towed to the local GM dealership, where we were informed that the engine required replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643802February 19, 2025
ENGINE
I was driving down the highway at 75 miles per hour and my engine shifted from drive to Neutral on its own, luckily I was able to get off to the side of the road as it would not shift back into drive. I got off the highway and was able to put it in park but it would not shift into any other gear. I turned the vehicle off and it would not power back on. It was completely dead. I had to have it towed and drug up onto truck and back off the truck as it was not shift into Neutral. It has now been at the GM dealership for 16 days. The engine had seized they said and needs a new one. this is a 2023 and only has slightly over 20K miles on it. They have told me there is a national shortage on engines and I am in line to get one but there is no telling on how long that will be. I am out of a car for 2 weeks and who knows how much longer. GM has given me a rental car but a very small SUV that does not fit my family. I have no idea how long it will be nor do they until I get a new engine in my vehicle. I was fortunate I was able to get to the side of the highway and stop safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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