GMC Yukon XL Complaints (2015)

308 consumer complaints on file.

#11307502February 6, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
THE BRAKE AND TAIL LIGHTS ON THIS GMC YUKON ONLY RANDOMLY LIGHT UP. HAVE BEEN TOLD RANDOM TIMES BY OTHER MOTORIST THAT BRAKE OR TAIL LIGHTS ARE NOT WORKING ON HIGHWAY. I'VE CONTACTED GM MULTIPLE TIMES ON PHONE AND AT DEALER AND THEY WANT ME TO PAY OUT OF POCKET TO FIX THIS SAFETY ISSUE. THEY FINALLY SENT A LETTER OUT TODAY NOTING THERE AWARE OF THIS PROBLEM BUT STILL WANT FIX MINE BECAUSE IT'S OVER 72K ON YUKON. SAFETY HAS NO MILEAGE LIMIT AND GM NEEDS TO FIX THESE PROBLEMS. GOOGLE THIS ISSUE AND YOU WILL SEE THE INTERNET IS FULL OF COMPLAINTS ABOUT GM LED BRAKE AND TAIL LIGHTS GOING BAD. THANKS FOR ANY HELP WITH THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307540February 6, 2020
ELECTRICAL SYSTEM, SEATS
MY SEAT HEATER MALFUNCTIONED, BURNING A HOLE IN MY SEAT BACKREST, AND BURNING A HOLE IN MY JACKET! 30 SECONDS AFTER LEAVING MY HOME, DRIVING ON A RESIDENTIAL STREET, I SUDDENLY FELT A SHARP POKING IN MY BACK. WHEN I REACHED BACK I WAS SHOCKED TO FEEL THE SEAT BURNING AND A HOLE IN THE SEAT! I REACTED IMMEDIATELY, TURNING OFF THE SEAT HEATER AND PULLING OVER. MY CAR HAD SMOKE AND SMELLED OF BURNING PLASTIC. I LOOK AT THE BACK OF MY DRIVERS SEAT AND THERE WAS A HOLE IN THE SEAT WHERE IT BURNED STRAIGHT THROUGH. AND WHEN I TOOK OFF MY JACKET I FOUND A HOLE THERE AS WELL WHERE THE SEAT BURNED THROUGH IT AS WELL. I HAD A SMALL BURN, BUT IT WAS ONLY MINOR. IT WAS A DISTURBING SITUATION THAT COULD HAVE BEEN WORSE IF I DIDN'T REACT IMMEDIATELY OR WAS DRIVING ON THE HIGHWAY. TODAY I TOOK IT INTO MY LOCAL GMC DEALER WHO DIDN'T SEEM VERY CONCERNED AND LET ME KNOW IT WOULD BE EXPENSIVE TO GET IF FIXED. I DECLINED THE SERVICE AT THIS TIME. I THEN CALLED GMC CUSTOMER SERVICE WHO DOCUMENTED MY SITUATION, BUT ALSO DIDN'T SEEM CONCERNED. I WOULD HAVE HOPED GMC WOULD HAVE WANTED TO AT LEAST DIAGNOSE ROOT CAUSE TO ENSURE THERE IS NOT A LARGER PROBLEM ON THEIR HANDS. I AM NOT LOOKING FOR A PAYDAY HERE. I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO OTHERS AT A TIME THAT IT COULD CAUSE A MORE SERIOUS ACCIDENT OR INJURY.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11306916February 4, 2020
EXTERIOR LIGHTING
LEFT (DRIVER SIDE) REAR TAIL LIGHT ASSEMBLY IS COMPLETELY DEAD. THIS IS THE SECOND TIME IN TWO YEARS. WILL BE THE THIRD ASSEMBLY ON THE VEHICLE IN THE FIVE YEARS I HAVE OWNED IT.THE ASSEMBLY DOES NOT LAST. ALL THE LED'S STOP WORKING. THERE DOESN'T APPEAR TO BE ANY PARTICULAR REASON THAT THE SHOP CAN FIND THAT IT CAUSING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301649January 24, 2020
EXTERIOR LIGHTING
FRONT LED TURN SIGNAL (WHICH SHOULD LAST FOR EVER) IS MALFUNCTIONING AND DESPITE PURCHASING AN EXTENDED WARRANTY THIS IS NOT COVERED BY THE WARRANTY COMPANY OR GM. QUOTED NEARLY $1,700 TO HAVE A TURN FUNCTIONING TURN SIGNAL AGAIN. THE WHOLE LIGHT ASSEMBLY NEEDS REPLACED. THIS WAS A $60K+ VEHICLE!?!?!?!?!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300328January 19, 2020
EXTERIOR LIGHTING
WE PURCHASED A 2015 GMC YUKON XL DENALI IN JULY 2019 FROM JACKIE COOPER IN EDMOND, OK. IN DECEMBER 2019, WE NOTICED THAT THE BRAKE LIGHTS STARTED INTERMITTENTLY GOING OUT. SOME DAYS THEY WORK FINE, AND THEN THE NEXT DAY THEY DON'T WORK AT ALL. WE'VE EVEN HAD PEOPLE STOP US AND TELL US THAT THE BRAKE LIGHTS WERE "FLICKERING". THIS IS OBVIOUSLY A SAFETY CONCERN, AND WITH THE EXTRAORDINARY COST TO REPLACE ONE OF THESE LIGHTS, IT'S A BUDGETARY CONCERN, AS WELL. SINCE WE STARTED NOTICING IT, WE ALSO HAVE HEARD OF OTHER OWNERS OF THIS SAME MODEL AND YEAR THAT HAVE HAD THE SAME ISSUE. THIS CERTAINLY SEEMS LIKE A DEFECTED PRODUCT WHICH NEEDS A BETTER SOLUTION. PLEASE TELL ME THERE IS ANOTHER SOLUTION BESIDES SPENDING $1,000-$1,500 TO REPLACE SOMETHING THAT USED TO BE A SIMPLE BULB I COULD FIND AT A AUTO PARTS STORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299143January 13, 2020
EXTERIOR LIGHTING
DRIVER SIDE TAIL LIGHT STOPPED WORKING. BRAKE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298523January 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
OWNED THE CAR FOR 2 YEARS, BEEN IN THE SHOP THREE TIMES FOR THE SAME ISSUE, CAR JERKS GOING LESS THAN 25 MPH AND WHILE DRIVING AND ACCELERATING. BOTH TAIL LIGHTS ARE LED AND INOPERABLE. AC QUIT WORKING, RECHARGED ONCE AND FIGURE IT'S A LEAK. UPON READING REVIEWS GMC IS AWARE OF FAULTY PARTS BUT NO RECALL ON ANY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298106January 9, 2020
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS WITHOUT WARNING, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE IN EITHER DIRECTION. ON SEVERAL OCCASIONS, THE VEHICLE ALSO STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THOMPSON BUICK GMC LOCATED AT 2600 WAKE FOREST RD. RALEIGH NC, 27609, (919)809-6217, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297786January 7, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR TAIL LIGHTS DO NOT WORK. THE DEALERSHIP IDENTIFIED THIS FAULT AND SAID THAT THE PROBLEM IS VERY COMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291758December 28, 2019
ELECTRICAL SYSTEM
REAR TAIL LIGHTS WORK INTERMITTENTLY. SOMETIMES THEY ARE COMPLETELY OFF, OTHER TIMES THEY WORK. THIS HAPPENS BOTH WHEN STATIONARY AND WHEN IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291407December 26, 2019
EXTERIOR LIGHTING
BRAKE LIGHTS AND TAIL LIGHTS STOPPED WORKING. THE LED LIGHTS HAVE STOPPED WORKING AT 4 YEARS OLD AND 50,000 MILES. NO OPTION TO REPLACE INDIVIDUAL BULBS, DEALER SAID THE ENTIRE LIGHT FIXTURE HAS TO BE REPLACED AT $665 PER EACH SIDE. MAJOR SAFETY FEATURE NOT WORKING @ BRAKE LIGHTS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290662December 21, 2019
ELECTRICAL SYSTEM
BRAKELIGHT ASSEMBLY DEFECTIVE, CAUSING INTERMITTENT FAILURE. THIS OCCURS WHILE STATIONARY, IN MOTION, ON CITY STREETS, HIGHWAYS AND WHILE TURNING, BRAKING ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288501December 11, 2019
UNKNOWN OR OTHER
REAR PASSENGER BRAKE LIGHT IS WORKING INTERMITTENTLY. PURCHASED EXTENDED WARRANTY, BUT IT IS NOT COVERING COST TO REPLACE WHICH DEALER SAYS WILL BE OVER $700. WAS TOLD THAT GMC KNOWS THESE LIGHTS ARE NOT LASTING AS LONG, SO THEY EXTENDED THE WARRANTY OF THE LIGHTS, BUT I AM STILL OUT DUE TO MILES ON MY CAR. THE PURCHASED EXTENDED WARRANTY GOES TO 125K MILES, BUT THEY WILL NOT COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286326December 2, 2019
UNKNOWN OR OTHER
RADIATOR LEAK AND COOLANT SMELL, AT 72,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282717November 27, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 10 MPH, THE VEHICLE SHUT OFF AND LOST POWER WITHOUT WARNING. THE VEHICLE RESTARTED AFTER APPROXIMATELY 30 MINUTES AND 'PLEASE OPEN AND CLOSE DRIVER'S SIDE WINDOW' APPEARED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281971November 23, 2019
EXTERIOR LIGHTING
THE TAIL LIGHTS KEEP GOING OUT EVEN AFTER HAVING THEM REPLACED AT THE DEALERSHIP. I HAVE BEEN STOPPED BY THE POLICE AND HAVE ACTUALLY HAD TO SHOW THE INVOICE WERE I HAVE HAD THE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279275November 10, 2019
SERVICE BRAKES
MY VEHICLE HAS SUFFERED FROM POOR SLOW SPEED BRAKING SINCE IT WAS NEW. I WAS TOLD THIS IS JUST A CHARACTERISTIC OF THE VEHICLE. WHEN I POINTED OUT THIS PROBLEM AGAIN, I WAS TOLD THAT GM RECOMMENDS REPLACING THE VACUUM PUMP, BUT SINCE I WAS OUT OF WARRANTY, I WOULD HAVE TO PAY OUT OF POCKET. AFTER NUMEROUS ACCIDENTS AND COMPLAINTS TO THE NHTSA, GM ISSUE A RECALL. THE RECALL DID NOT CALL FOR REPLACING THE VACUUM PUMP AS GM HAD PREVIOUSLY REQUESTED, AND INSTEAD DID A SOFTWARE UPDATE. I JUST HAD THIS RECALL PERFORMED, AND THE BRAKES ARE NOW WORSE THAN EVER BEFORE. TODAY, I WAS PULLING INTO A CARWASH, AND WHEN I HIT THE BRAKES, THEY WERE HARD AS A ROCK AND WOULD NOT STOP MY VEHICLE. I ALMOST HIT THE VEHICLE IN FRONT OF ME. I HAD TO WARN THE PERSON AT THE CARWASH TO BE CAREFUL THAT THE BRAKES WERE NOT WORKING PROPERLY. AFTER HE MOVED MY VEHICLE, HE SAID THAT HE NEW WHAT I WAS TALKING ABOUT. THIS SITUATION CAN BE VERY DANGEROUS. IT MAY CAUSE YOU TO STRIKE THE VEHICLE IN FRONT OF YOU. IF THERE IS A PERSON BETWEEN YOU AND THE VEHICLE IN FRONT OF YOU, SUCH AS A CARWASH, THEY MAY BE CRUSHED BETWEEN THE TWO VEHICLES. THIS PROBLEM OCCURS ONLY AT LOW SPEED SUCH AS PARKING LOTS OR IN STOP AND GO TRAFFIC. THIS PROBLEM HAS BEEN OCCURING SINCE THE VEHICLE WAS NEW. IT IS NOW WORSE AFTER HAVING THE RECALL PERFORMED TO CORRECT THIS PROBLEM. THE MOST RECENT OCCURENCE WAS TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279279November 10, 2019
SERVICE BRAKES, ENGINE, POWER TRAIN
ANYTIME THE VEHICLE IS RUNNING THE FUMES FROM THE EXHAUST MAKE ME AND MY KIDS FEEL NAUSEOUS AND GIVING HEADACHES JUST FROM WALKING TO/AROUND THE TRUCK TO GET IN. WE ARE TAKING THIS TRUCK TO THE DEALER ON MONDAY. BEING THE 3RD DEALER WE HAVE TAKEN IT TO IN THE PAST YEAR. HAVE HAD MANY OTHER ISSUES OUT OF THIS VEHICLE AND JUST CANT SEEM TO GET THEM ALL FIXED. FOR SUCH A PRICEY VEHICLE YOU WOULDNT THINK THERE WOULD BE THIS MANY PROBLEMS. THE LIFT GATE IS POPPING NOT WANTING TO OPEN OR SHUTS ON YOU AS YOU WALK UNDER IT. THE WINDOW APPLIQUES ARE JUST SLOWLY FLYING OFF 1 BY 1. TRANSMISSION IS HARD SHIFTING IN LOW GEARS, DURING ACCELERATION AND DECELERATION. WE HAVE A HORRIBLE GRINDING/SQUEAKING NOISE IN THE FRONT THAT YOU CAN FEEL IN THE FLOOR BOARDS. THE BRAKES, WE HAD A MODULE REPLACED, BUT IT STILL FEELS AS IF WHEN PUSHING THE PEDAL IT LOOSES PRESSURE, CAUSING NEAR ACCIDENTS. THIS IS INSANE!!!!!! BOOUGHT THIS TRUCK JUST OVER A YEAR AGO AND HAVE HAD NOTHING BUT PROBLEMS. WASTE OF TIME AND MONEY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271238October 26, 2019
EXTERIOR LIGHTING
ALL LED BRAKE TAIL LIGHTS SUDDENLY FAILED ON RIGHT REAR OF CAR. TOTAL ASSEMBLY CAN NOT HAVE ELECTRONIC COMPONENTS/LIGHTS REPLACED AND IS A SEALED UNIT. GMC PRICE ON ASSEMBLY IS APPROXIMATELY $800. OTHER OWNERS WITH SIMILAR FAILURES TELL ME THIS IS DUE TO INTERNAL CORROSION IN SUPPOSEDLY SEALED ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270581October 24, 2019
ELECTRICAL SYSTEM
THE LEFT BRAKE LIGHT WENT OUT, HAD IT REPAIRED AT A COST OF $779.00, TOTAL REPLACEMENT, A WEEK LATER THE RIGHT BRAKE LIGHT GOES OUT, AGAIN THE TOTAL REPLACEMENT COST IS $779.00. SOMETHING WRONG WHEN BOTH BRAKE LIGHTS GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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