GMC Yukon XL Complaints (2016)

202 consumer complaints on file.

#11270433October 23, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING AT LOW OR HIGH SPEEDS, THE VEHICLE SHOOK VIOLENTLY AS IF IT WOULD FALL APART. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPPELLINO BUICK GMC (5411 TRANSIT RD, BUFFALO, NY 14221) WHERE IT WAS DIAGNOSED WITH A TORQUE CONVERTER SHUDDER FAILURE AND A TRANSMISSION FLUSH WAS COMPLETED. THE DEALER ADVISED THE CONTACT TO DRIVE FOR 200 MILES TO CORRECT THE FAILURE; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE ANOTHER TRANSMISSION FLUSH WAS COMPLETED. THE CONTACT WAS ALSO INFORMED THAT THE SHEET METAL ON THE CROSS-MEMBER WAS CAUSING THE VIBRATION. THE CROSS MEMBER WAS REPAIRED. AFTER THE REPAIRS, THE CABIN OF THE VEHICLE WAS UNCOMFORTABLE WITH UNEVEN PRESSURE AND A HIGH VELOCITY VIBRATION. THE SAME DEALER AND WEST HERR CHEVROLET OF WILLIAMSVILLE (8040 TRANSIT RD, WILLIAMSVILLE, NY 14221) PERFORMED SEVERAL TRANSMISSION FLUSHES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE CONTACT WAS COMPENSATED FOR THE FAILURE; HOWEVER, THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY AT THE WEST HERR DEALER AS THE VEHICLE WAS STALLING, THE RPMS INCREASED, AND THE TRACTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,241.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270039October 21, 2019
ELECTRICAL SYSTEM
PASSENGER SIDE BRAKE LIGHT STOPPED WORKING (BOTH IN MOTION AND STATIONARY). IT LOOKS LIKE MANY OWNERS ARE ALSO EXPERIENCING THIS PROBLEM, SO WOULD BE GREAT IF AN INVESTIGATION COULD BE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266851October 7, 2019
EXTERIOR LIGHTING
BOTH LED TAIL LIGHTS STARTED FLICKERING AND FAILED WITHIN A MONTH OF EACH OTHER. THE MECHANIC SAID THIS WAS A KNOWN ISSUE WITH THESE LIGHTS AND THAT THE CIRCUIT BOARD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258684September 28, 2019
SERVICE BRAKES, EXTERIOR LIGHTING
MY WIFE WAS DRIVING DOWN A MAJOR ROAD AND A PERSON PULLED NEXT TO HER AT A STOP TO TELL HER THAT HER BRAKE LIGHTS WERE WORKING ONLY PART OF THE TIME. GM HAD JUST SERVICED MY VEHICLE AND DIDN'T CATCH IT, AND UPON RESEARCHING THE ISSUE, IT IS A KNOWN FAULTY DESIGN OF THE TAIL LIGHT ASSEMBLY. THE LED BRAKE LIGHT STARTS INTERMITTENTLY FAILING AT THE 2 YEAR POINT, LEADING TO DRIVERS FOLLOWING DRIVERS TO NOT KNOW THAT THE LEADING VEHICLE IS STOPPING. THIS IS A COMMON ISSUE AND THE ONLY RESPONSE FROM GM IS TO MAKE THE CUSTOMER BUY A NEW $700 BRAKE LIGHT ASSEMBLY. THE ISSUE IS SO COMMON THAT MULTIPLE COMPANIES HAVE STARTED BRAKE LIGHT REPAIR SERVICES AND MULTIPLE YOUTUBE VIDEOS EXIST TO WALK INDIVIDUALS THROUGH THE PROCESS OF REPAIRING THEIR OWN BRAKE LIGHTS. THE COST OF THE REPAIR IS SO STEEP THAT I HESITATE TO GET THE PROBLEM FIXED, AND THOUGH GM REPORTEDLY HAS DEVELOPED A REPLACEMENT LIGHT ASSEMBLY THAT CORRECTS THE FAULT, THEY ARE NOT TAKING RESPONSIBILITY FOR THE DEFECTIVE BRAKE LIGHT ASSEMBLE THAT THESE VEHICLES COME OFF THE ASSEMBLY LINE WITH. THE MAJOR DANGER IS THAT WE DRIVE FROM THE FRONT OF THE VEHICLE AND LIKELY DO NOT KNOW OUR BRAKE LIGHTS ARE INTERMITTENTLY FAILING--SINCE GM CANNOT EVEN CATCH THIS WHEN THEY DO SERVICE ON VEHICLES (MINE HAD BEEN IN THE SHOP FOR AN OIL CHANGE A FEW WEEKS BEFORE THE BRAKE ISSUE), THEN THEY ARE LEAVING A LOT OF CUSTOMERS DRIVING WITHOUT BRAKE LIGHTS TO AVOID THE COST OF THE REPAIR EVEN THOUGH THEY APPROVED A FAULTY DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258057September 25, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RUNNING BOARDS FAILING TO WORK PROPERLY ALL THE TIME. SOMETIMES WILL START TO GO DOWN BUT RETURN UP WHEN OPENING DOOR. WILL ALSO FAIL TO GO UP AFTER CLOSING DOOR AND REMAIN DOWN. MIDDLE ROW DVD SCREEN IS BLACK AND NOT WORKING. REAR BRAKE LIGHTS WORKING OFF AND ON. HORRIBLE LOUD SQUEALING SOUND UNDER THE HOOD. THE VEHICLE WILL ALSO BEGIN TO SHAKE RANDOMLY AND FEELS JUMPY AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257784September 24, 2019
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THE REAR BRAKE LIGHTS EITHER INTERMITTENTLY ILLUMINATED OR DID NOT ILLUMINATE AT ALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHT ASSEMBLY BOARD WAS LOOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257575September 23, 2019
POWER TRAIN
TRANSMISSION HAS NOT SHIFTED CORRECTLY. SHUDDERING OCCURS OR SHIFTS ARE NOT SMOOTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256756September 19, 2019
SERVICE BRAKES
OVER THE LAST SEVERAL YEARS, WE HAVE BEEN HEARING THIS CLICKING SOUND IN OUR 2016 GMC YUKON XL. ADDITIONALLY, WE HAD EXPERIENCED OCCASIONAL TIMES WHERE THE VEHICLES BRAKES WOULD NOT FUNCTION PROPERLY MOSTLY IN SLOWER SPEED SITUATIONS. IN THE LAST SEVERAL WEEKS, THE SHORT RANGE BRAKING WAS HINDERED AGAIN AS THE BREAK WOULD 'STICK' AND NOT SLOW THE CAR. SEVERAL CLOSE INSTANCES OF HITTING EITHER ANOTHER CAR OR FAMILY MEMBER. I THEN LOOKED UP ON NHTSA IF ANY RECALLS, AND I NOTICED A RECALL WHICH DESCRIBED EXACTLY WHAT WE HAD BEEN EXPERIENCING. WE TOOK THE VEHICLE INTO THE DEALERSHIP YESTERDAY AND THEY TOLD MY WIFE IT WAS FIXED AND SENT HER ON HER WAY TO PICK UP MY 5 CHILDREN FROM SCHOOL. A FEW HOURS LATER, THE CAR JUST WOULDN'T BREAK AND MY WIFE CALLED ME TO ACTUALLY GO TO THE LOCATION ON MY CHILD'S PRACTICE SO I COULD DRIVE IT HOME AS SHE DIDN'T TRUST THE VEHICLE ANY LONGER. I TOOK THE VEHICLE BACK TO THE DEALER THE NEXT DAY. UPON THEIR INSPECTION, THEY SAID THE VACUUM PUMP WAS FAULTY AND WOULD COST $500 TO FIX. THEN I STARTED TO INVESTIGATE FURTHER, AND TO MY SURPRISE, THERE APPEARS TO BE A LONG STANDING ISSUE WITH 2014-16 GM VEHICLES THAT HAVE HAD FAULTY VACUUM PUMPS. HOWEVER, THESE HAVEN'T BEEN RECALLED YET. THE REVIEW ALSO LED ME TO THE CONCLUSION THAT THE CLICKING SOUND WE WOULD HEAR APPEARS TO BE RELATED TO THIS FAULTY PART. UNFORTUNATELY FOR ME, MY MILES ARE BEYOND THE WARRANTY PERIOD BUT THIS HAS BEEN A PERSISTENT ISSUE FOR A LONG TIME. BASICALLY, IT FEELS AS IF MY FAMILY'S SAFETY WAS SECONDARY WHILE THIS KNOWN ISSUE WITH THE VACUUM PUMP REMAINED 'SILENT'. WE BOUGHT THIS VEHICLE FOR THE SAFETY, DEPENDABILITY, AND PLANNED TO USE IT UP TO 200,000+ MILES. I AM DISAPPOINTED THAT A SAFETY ISSUE LIKE THE BRAKES WOULD EFFECTIVELY BE UNDISCLOSED TO ME AS A CAR OWNER. I AM HOPEFUL GM WILL DO ALL THAT IS NECESSARY TO RECTIFY OUR DISCOMFORT AND LACK OF TRUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256030September 16, 2019
SERVICE BRAKES
I HAD THE RECALL (N192268490) APPLIED TO MY YUKON ON 12 SEP. I ONLY EXPERIENCED THE PROBLEM DESCRIBED IN THE RECALL 2X PRIOR TO THE RECALL. SINCE THE RECALL I HAVE HAD MULTIPLE INCIDENTS MUCH WORSE THAN THAN THE ORIGINAL PROBLEM. TONIGHT THE BRAKES WERE SO BAD I OVER SHOT MY PARKING SPOT AND DROVE INTO SOME BUSHES. IF A HARD STRUCTURE WAS THERE I WOULD HAVE DAMAGED THE CAR. THIS PROBLEM IS REPEATABLE. NO WARNING LIGHTS COME ON BUT THE "GRADE BREAKING ON" LIGHT WILL COME ON. THE BREAK PEDAL WAS VERY SOFT AND SHUTTERED. I EMPHASIZE THIS IS NEW SINCE THE RECALL WAS IMPLEMENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255558September 16, 2019
EXTERIOR LIGHTING
DRIVERS BRAKE LIGHT SHORTS OUT AND STOPS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255611September 16, 2019
SERVICE BRAKES
LED BRAKE LIGHTS FAILED AND CANNOT BE REPAIRED. I CANNOT REPLACE BULBS EITHER. GMC WANTS $600+ TO REPLACE THE LIGHT WITH ONE THAT HAS RISK OF FAILURE, SAME AS THE ORIGINAL! NO GUARANTEE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254852September 11, 2019
SERVICE BRAKES
A CAR BRAKED IN FRONT OF ME GOING AROUND 40 MILES PER HOUR. I WAS UNABLE TO STOP IN TIME AND REARENDED THEM. THIS CAR IS PART OF THE GM RECALL FOR BRAKES
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254356September 10, 2019
EXTERIOR LIGHTING
THE RIGHT TAIL LIGHT AND BRAKE LIGHT FAILED AT ONLY 44,000 MILES. FAILS TO WORK IN ALL PHASES OF OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253701September 6, 2019
STEERING, SUSPENSION
VEHICLE SHAKES/VIBRATES ABOVE 35 MPH. WHEN VEHICLE ACCELERATES ABOVE 35 MPH THE THE STEERING WILL VIBRATE WITH A FEELING THAT THE SUSPENSION IS SHIMMYING/SHUDDERING RAPIDLY. THIS IS ESPECIALLY BAD ON AN INCLINE FROM A STOPPED POSITION. AS THE VEHICLE ACCELERATES UP THE INCLINE, WHEN APPROXIMATELY 35 MPH IS ATTAINED, THE ENTIRE VEHICLE WILL STEADILY SHUDDER/VIBRATE. TRAVELING AT HIGHWAY SPEEDS THE VEHICLE WILL RANDOMLY VIBRATE IN THE FRONT END AND IN THE STEERING WHEEL. THIS OCCURS WITH BRAND NEW TIRES THAT HAVE BEEN BALANCED AND RE-BALANCED TO CONFIRM IT IS NOT TIRE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253562September 6, 2019
EXTERIOR LIGHTING
THE LED BRAKE LIGHTS FAIL INTERMITTENTLY AND THEN COMPLETELY DUE TO A DESIGN FLAW OF WEAK CIRCUITRY. THE LED CIRCUIT BREAKS FROM FATIGUE IN THE BRAKE LIGHT HOUSING. THERE IS NO DASH NOTIFICATION TO TELL YOU WHEN A BRAKE LIGHT HAS FAILED. GM REPLACEMENT BRAKE LIGHTS COST $650 EACH BUT THEY HAVE THE SAME DESIGN FLAW. PICTURES ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252626August 31, 2019
ENGINE, POWER TRAIN, STEERING
THE TRANSMISSION WENT OUT, THE ENGINE IS MAKING A NOISE AND A SERVICE CENTER SAID LOTS OF GM'S VEHICLES ARE HAVING THE SAME PROBLEM THE POWER STEERING SYSTEM ALSO STOP WORKING AND I HAVE TO REPLACE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252635August 31, 2019
EXTERIOR LIGHTING
DRIVER SIDE REAR BRAKE AND TAIL LIGHT AND TURN SIGNAL WORKS INTERMITTENTLY. SOMETIMES IT WORKS FINE, SOME TIMES IT FLICKERS, AND SOMETIMES IT IT TOTALLY OUT. THIS ISSUE HAPPENS RANDOMLY. I HAVE SEEN IT WHILE PARKED, AND WHILE GOING DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252003August 28, 2019
EXTERIOR LIGHTING
BRAKE LIGHTS FAULTY. HAVE HAD BOTH PASSENGER AND DRIVER'S SIDE REPLACED. DRIVERS SIDE IS NOW SHORTING OUT AGAIN. TONS OF OWNERS OF THE YUKON LINE HAVE HAD THE EXACT SAME PROBLEM WITH FAULTY TAIL LIGHTS. LAW ENFORCEMENT THINKS IT IS A MAJOR SAFETY ISSUE WHICH IT IS! THESE TAIL LIGHTS WORK INTERMITTENTLY OR NOT AT ALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246350August 26, 2019
POWER TRAIN
VEHICLE BEGAN HESITATING DURING ACCELERATION. PROBLEM OCCURRED INTERMITTENTLY AT FIRST BUT NOW OCCURS EACH TIME THE VEHICLE IS DRIVEN. CHECK ENGINE LIGHT COMES ON OCCASIONALLY. THIS JERKING CAUSES SAFETY ISSUES WHEN TRYING TO INCREASE SPEED. MANY COMPLAINTS ARE ON LINE FROM OTHER OWNERS WITH SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246421August 26, 2019
EXTERIOR LIGHTING
THE PASSENGER SIDE BRAKE LIGHT STOPPED WORKING WITH NO INDICATION ON THE INSTRUMENT PANEL. THIS APPEARS TO BE A COMMON PROBLEM FOR MODEL YEARS 2015 THRU 2019 DUE TO A DESIGN/MANUFACTURING DEFECT. THE REPAIR INVOLVES REPLACING THE ENTIRE TAILLIGHT ASSEMBLY FOR ABOUT $800. THE DEALER WILL NOT REPAIR UNDER WARRANTY AFTER 2 YEARS OR 24,000 MILES EVEN THOUGH IT IS A SAFETY RELATED DEFECT. THERE IS NOT A SAFETY RECALL AT THE PRESENT TIME. MY VEHICLE IS OVER 2 YEARS OLD BUT ONLY HAS 20,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon XL