GMC Yukon XL Complaints (2016)

202 consumer complaints on file.

#11299081January 13, 2020
EXTERIOR LIGHTING
MY VEHICLE IS ONLY THREE YEARS OLD. THE RIGHT REAR LED TAILLIGHT HAS FAILED. THE TAILLIGHT NO LONGER WORKS. IT DOES NOT WORK WITH THE DAYTIME RUNNING LIGHTS OR WHEN YOU PRESS ON THE BRAKE. THIS IS A KNOWN ISSUE WITH THE 2016 GMC YUKONS. THE DEALERSHIP WANTS $900.00 TO REPLACE THE ENTIRE LIGHT HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299126January 13, 2020
EXTERIOR LIGHTING
BOTH TAIL LIGHTS AND BREAK LIGHTS HAVE STOPPED WORKING. THEY ARE MORE THAN $700 EACH AND GM KNOWS ABOUT THE PROBLEM AS THEY HAVE NO LIGHTS AVAILABLE, THEY ARE ON BACKORDER FOR WEEKS. YOU CAN FIND A FIX ONLINE BY RESOLDERING A METAL PIECE THAT CAN TEMPORARILY FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299155January 13, 2020
EXTERIOR LIGHTING
MY DRIVER SIDE TAILLIGHT WENT OUT. DEALERSHIP REFUSED TO REPLACE AS MY 2016 WAS NO LONGER UNDER WARRANTY. HOWEVER, THE DEALERSHIP ADMITTED TO THE LARGE NUMBER OF LIGHTS THAT THEY HAVE HAD TO REPLACE. I HAD TO ORDER AND AFTERMARKET LIGHT TO REPLACE MYSELF. THE VERY NEXT DAY AFTER REPLACING THE LIGHT, MY PASSENGER SIDE TAILLIGHT IS NOW OUT. THIS IS UNACCEPTABLE!!! SO MANY COMPLAINTS REGARDING THIS ONLINE. THIS FIRST HAPPENED TO DRIVE SIDE AROUND JULY 2019.WE WERE FINALLY ABLE TO REPLACE THE LIGHT IN JAN 2020. THE PASSENGER TAILLIGHT WENT OUT 1/13/2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298664January 12, 2020
VEHICLE SPEED CONTROL
WE HAVE HAD OUR 2016 YUKON XL FOR ALMOST 2 YEARS. LAST YEAR WE STARTED EXPERIENCING EPISODES WHERE THE VEHICLE WILL SHIFT DOWN INTO REDUCED POWER MODE WITH P0090 AND P0091 AS THE FAULT CODES. WE HAVE BEEN WORKING WITH THE DEALER, BUT ONCE THE VEHICLE HAS BEEN TURNED OFF FOR ABOUT 20 MINUTES OR SO IT CLEARS AND LEAVES NO TRACE OF AN ISSUE. THIS IS EXTREMELY DANGEROUS AND RECENTLY SHIFTED INTO REDUCED POWER LEAVING US ONLY ABLE TO DRIVE 35 MILES PER HOUR. WE WERE ON THE HIGHWAY IN MARYLAND WITH CARS FLYING AROUND US AT ~80 MILES PER HOUR. WE HAD ALL OF OUR CHILDREN IN THE CAR AND WERE IN THE FAR LEFT LANE. THE REDUCED POWER MADE IT NEARLY IMPOSSIBLE TO GET TO THE RIGHT SHOULDER SAFELY. I HAVE A FRIEND WITH A NEW GMC SIERRA THAT HAS THE SAME ISSUE. HE DROPPED IT OFF AT HIS DEALER FOR 3 WEEKS AND RETURNED IT FINDING ANY ISSUES. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. ALL IT WILL TAKE IS SOMEONE DYING TO TURN IT INTO A CLASS ACTION LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298050January 8, 2020
EXTERIOR LIGHTING
MY REAR TAIL LIGHTS STOPPED WORKING AND THE DEALERSHIP IS CHARGING $800 TO REPLACE THE MODULE. PREVIOUSLY I HAD A 2016 YUKON XL AND THE SAME THING HAPPENED AROUND 40K MILES. MY SISTER-IN-LAW ALSO HAS A 2016 YUKON XL AND ONE OF HER TAIL LIGHTS DID THE SAME THING. AFTER SEARCHING ONLINE THIS SEEMS TO BE A COMMON PROBLEM WITH 2015 AND 2016 YUKON XL MODELS AND GM SHOULD BE REPLACING THESE PARTS AT NO COST TO THESE THOUSANDS OF PEOPLE EXPERIENCING THIS PROBLEM WHEN THE CAR ISN'T EVEN 5 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297728January 7, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKES WERE NOT 100% RESPONSIVE STARTING IN SUMMER 2019; VACUUM PUMP WAS REPLACED PURSUANT TO RECALL IN LATE 2019 AND SOFTWARE ERROR RELATED TO BRAKING WAS ADDRESSED BY DEALER IN JANUARY 2020. CUSTOMER STATED TO DEALER THAT BRAKES ARE STILL NOT 100% RESPONSIVE, AND THAT BRAKES WILL PULSE A FEW TIMES WHEN PRESSED AND BEFORE THE VEHICLE ACTUALLY STARTS TO STOP. DEALER REFUSED TO CONSIDER THAT EXISTING ISSUES WITH LAST TWO RECALLS IN 2019 RELATED TO BRAKES COULD BE CAUSING NON-RESPONSIVE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297280January 5, 2020
EXTERIOR LIGHTING
RIGHT TAIL LIGHT WENT PUT, TOOK IT TO GET FIXED. THEY SAID IT WAS THE CIRCUIT BOARD AND I HAD TO PAY $900 TO GET IT FIXED. THE DEALERSHIP SAID THEY HAVE HAD A TON OF THE CIRCUIT BOARD REPLACEMENTS AND DIDN'T KNOW WHY GM DIDN'T DO A RECALL. NOW, MY LEFT SIDE CIRCUIT BOARD IS OUT AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291516December 27, 2019
POWER TRAIN
TRANSMISSION SHUDDERING AND HARD, CLUNKY SHIFTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290999December 23, 2019
ELECTRICAL SYSTEM
REAR PASSENGER SIDE LIGHT FIXTURE LED FAILED AS A RESULT OF FAILURE OF METAL CONTACT POINT WITHIN LED ENCLOSURE. ISSUE IS WELL DOCUMENTED ON THE INTERNET HOWEVER GMC HAS FAILED TO RESPONSE. VEHICLE IS ONLY 3 YEARS OLD WITH 79,300 MILES. REPAIR COST WAS ESTIMATED AT $913.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288081December 10, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES MALFUNCTIONED AND CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE BRAKE VACUUM PUMP WAS REPLACED, BUT THE BRAKES DID NOT FUNCTION PROPERLY. THE VEHICLE WAS LATER SERVICED AT MICK DONALD'S GMC(5155 STATE ST, SAGINAW, MI) PER NHTSA CAMPAIGN NUMBER: 19V645000(SERVICE BRAKES) IN WHICH THE ELECTRONIC BRAKE CONTROL MODULE WAS REPROGRAMMED. AFTERWARDS, THE BRAKES OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11286528December 3, 2019
EXTERIOR LIGHTING
LEFT REAR BRAKE LIGHT FAILED IN APRIL, 2019, DEALER ESTIMATE TO REPLACE, $709.86, AFTER SOME HEATED DISCUSSION, "WARRANTY FROM GMC REDUCED THE BILL TO $186. 49,326 MILES WHEN LIGHT REPLACED. 15 SEPTEMBER 2019, MILEAGE 54,290, THE RIGHT BRAKE LIGHT FAILED AND WAS ORDERED BY DEALER, ESTIMATE TO REPAIR $709.86, PART DID NOT COME IN IN 30 DAYS, SO I CALLED GMC TECH ASSIST SERVICE (866-790-5600 AND SPOKE WITH "CHRIS" WHO OPENED A CASE #[XXX]. THIS WAS PASSED TO GMC'S JESSICA AT (866-790-5600 EXT.[XXX]. CONTACTING HER PROVED DIFFICULT AND THE PART STILL DID NOT SHOW UP. FINALLY, ON 18 NOVEMBER, 2019 THE DEALERSHIP CALLED AND SAID THEY HAD THE PART AND INSTALLED IT ON 19 NOVEMBER, 2019, VEHICLE MILAGE NOW 59,061. DEALER CHARGED $418.00. FOR THE LIGHT AND WORK SHOWING A TOTAL COST OF $709.86 AND MY REPAIR COST "COPAY" BEING $418.00 WITH THE GMC WARRANTY SUPPOSEDLY PICKING UP THE DIFFERENCE. TWO MORE ATTEMPTS TO CONTACT "[XXX]", 22 NOV. @ 12:30 P.M., AND 26 NOV. @ 1425 GOT NO RESPONSE. FINALLY CONTACTED HER ON 02 DEC. AND SHE WAS UNAWARE THE PART HAD SHIPPED BUT FOUND THE RECORD AND SAID THAT THE FROM $709.86 TO $418.00 WAS THE ONLY THING THEY COULD DO AND THAT I HAD NO RECOURSE. SHE DID OFFER TO HAVE HER SUPERVISOR CALL ME AND SAID SHE WOULD RECORD MY DISLIKE OF THE SETTLEMENT. SHE COULD NOT OR WOULD NOT ATTEMPT TO EXPLAIN WHY THERE WAS SUCH A HUGE DIFFERENCE IN THE PRICE BETWEEN THE LIGHTS OR THE AMOUNT THAT THE GMC WARRANTY WOULD COVER. LOOKING ONLINE, I NOTE THAT HAVE BEEN MANY THOUSAND OF COMPLAINTS ABOUT THIS FROM THE 2015 THROUGH THE CURRENT 2019 GMC DENALI AND YUKON MODEL VEHICLES. SHOULD GMC NOT PUT OUT A SAFETY RECALL FOR THESE FAILED BRAKE LIGHTS? THERE IS NO INDICATION IN THE DRIVER'S COMPARTMENT THAT THEY ARE OUT. IF NOT POSSIBLE, ARE THEY COVERED UNDER A "LEMON LAW" OR IS THIS JUST ANOTHER CASE OF GMC HAS GOT YOU? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286710December 3, 2019
EXTERIOR LIGHTING
I PURCHASED MY 2016 YUKON XL DENALI USED WITH 40K MILES. I HAVE HAD THE VEHICLE LESS THEN A WEEK AND HAVE HAD SEVERAL PEOPLE TELL ME THAT I HAVE A BRAKE LIGHT OUT ON THE PASSENGER SIDE, BUT EVERY TIME I STOP AND HAVE IT LOOKED AT ITS WORKING JUST FINE. THE COST TO REPLACE IT IS APPROXIMATELY $700 FOR EACH ASSEMBLY. AFTER SOME RESEARCH I HAVE FOUND THAT THERE ARE A LOT OF PEOPLE HAVING THIS ISSUE AND THAT GMC IS AWARE OF THIS ISSUE BUT WON'T DO ANYTHING ABOUT IT. I'M AFRAID THAT I MIGHT BE REAR ENDED BECAUSE THE LIGHTS DECIDE NOT TO WORK AT THAT MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282924November 29, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE THE VEHICLE WAS PARKED, THE CONTACT'S WIFE NOTICED A LEAK ENTERING THE CABIN FROM THE OVERHEAD ANTENNA. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALSO, WHILE PULLING INTO THE DRIVEWAY AND DEPRESSING THE BRAKE PEDAL, THE CONTACT'S NEIGHBOR INFORMED HIM THAT ALL THE REAR BRAKE LIGHTS (REAR DRIVER AND PASSENGER SIDE BRAKE LIGHTS AND TAILGATE BRAKE LIGHT) WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO NORTH COUNTY BUICK GMC (LOCATED AT 1515 AUTO PARK WAY N, ESCONDIDO, CA 92029, (866) 852-7135) WHERE IT WAS DIAGNOSED THAT THE OVERHEAD ANTENNA AND ALL THREE BRAKE LIGHTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKE LIGHT AND ANTENNA WERE REPAIRED, BUT THE OTHER BRAKE LIGHTS WERE STILL NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282467November 26, 2019
EXTERIOR LIGHTING
TAIL LIGHT WENT OUT AND IS A KNOWN AND COMMON ISSUE WITHIN 2 TO 4 YEARS OF VEHICLE OWNERSHIP (OFTEN BOTH SIDES GO OUT). IN MY CASE, THE DRIVER SIDE TAIL LIGHT WENT OUT. TOTAL COST FOR ME WAS $850. THERE ARE MANY COMMENTS REGARDING THIS ONLINE. TYPICAL COST TO REPAIR IS $700 TO $800 AT DEALERSHIP. ONLY OTHER OPTION TO REDUCE COST IS TO MAIL OUT PART, BUT THIS LEAVES YOU WITHOUT A VEHICLE FOR SEVERAL DAYS FOR REPAIR AND DELIVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281155November 19, 2019
SERVICE BRAKES
2016 GMC YUKON XL C1500 SLE. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE N192268490 ISSUES WITH POWER BRAKE ASSIST. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280471November 16, 2019
EXTERIOR LIGHTING
THE TAILIGHT/BRAKE LIGHT KEEP GOING BAD. IT WORKS HALF THE TIME. I WILL CHECK IT AND IT'S WORKING THEN I HIT A BUMP AND PEOPLE TELL ME IT'S NOT WORKING. I HIT ANOTHER BUMP I LOOK AND IT WORKING. AFTER REPLACING IT ONCE ALREADY HAS THE EXACT SAME PROBLEM AND THEY WANT ANOTHER $1000 TO FIX IT BUT THE DEALER TOLD ME GMC NOW HAS A BETTER REPLACEMENT FOR IT. IF THEY HAVE A BETTER BUILT OPTION THEN GMC SHOULD BE MADE TO CHANGE LIGHTS ON ALL OF THEM BEFORE SOME ONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280110November 14, 2019
SERVICE BRAKES, HYDRAULIC
VEHICLE WAS UNDER RECALL AND SERVICE WAS COMPLETED AT GM DEALER MID OCTOBER. FOLLOWING RECALL FOR BRAKE VACUM PUMP AND NEW COMPUTER PROGRAM, I LOST MY BRAKES ON SEVERAL OCCASIONS AT SLOW SPEEDS IN REVERSE AND FORWARD. VEHICLE WAS RETURNED TO DEALER AND AFTER TWO DAYS OF TESTING VEHICLE WOULD NOT DUPLICATE ISSUE OR PROVIDE A CODE. DEALER RETURNED VEHICLE. THAT DAY 11/05/2019 BRAKE FAILURE OCCURED ON TWO SEPERATE OCCASIONS BACKING OUT OF DRIVEWAY ON GRADE. UPON CONTACT WITH DEALER ADVISED THEY WOULD NOT DO ANYTHING FURTHER UNTIL A CODE WAS PROVIDED. IF I WISHED TO REPLACE THE EBC VACUM PUMP IT WOULD BE OUT OF POCKET. VEHICLE HAS BEEN DRIVEN DAILY UNTIL ANOTHER APPOINTMENT CAN BE MADE. ON 11/13/2019 BRAKE FAILURE OCCURED AGAIN ON TWO OCCASIONS. WHEN FAILURE OCCURS PEDAL GOES TO THE FLOOR AND WHAT SOUNDS LIKE ABS NOISE IS ACTIVE WITH A PULSATION IN THE PEDAL. VEHICLE WILL NOT STOP AND HAVE TO USE E-BRAKE TO COME TO A COMPLETE STOP AS BRAKING DISTANCE IS DRAMATICLY REDUCED. A FOLLOW-UP APPOINT WILL BE MADE WITH GM DEALER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278611November 7, 2019
EXTERIOR LIGHTING
I WAS NOTIFIED BY ANOTHER DRIVER MY PASSENGER REAR TAIL LIGHT WAS OUT. THERE IS NO NOTIFICATION ON THE DASHBOARD TO ALERT DRIVERS. THE NEXT DAY THE LIGHT WAS WORKING. I CONTINUED TO CHECK IT PERIODICALLY AND FIGURED IT WAS A FLUKE. I WAS STOPPED AGAIN WHILE DRIVING THAT THE LIGHT WAS OUT ROUGHLY A WEEK LATER. AFTER LOOKING INTO REPAIR THE COST IS RIDICULOUS $650-$800+ AND IT APPEARS TO BE A WIDELY KNOWN ISSUE. I WAS ACTUALLY IN A PARKING LOT AND SAW A VEHICLE EXACTLY LIKE MINE SAME LIGHT OUT. NOT SURE WHY LIGHTS ARE GOING OUT IN A THREE YEAR OLD VEHICLE JUST HITTING 40000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277300October 31, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
I HAVE HAD ISSUES WITH THE TRANSMISSION AND POWER OF THE CAR FOR OVER TWO YEARS. I HAVE CONTACTED GMC AND HAVE FOLLOWED EVERYTHING THAT GMC HAVE REQUESTED FOR ME TO DO WITH A VEHICLE. I HAVE TAKEN THE CAR TO FOUR DIFFERENT DEALERSHIPS, HAVE HAD EVERYTHING DONE WITH IT FROM FLUSHING IT THREE TO FOUR TIMES AND HAVE HAD TORQUE CONVERTER REPLACED THE CONTROL VALVE BODY REPLACE. RECALL FOR THE BRAKE PEDAL WAS ALSO DONE. AFTER EVERYTHING THE CAR IS IN WORST CONDITION AT THE MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276851October 29, 2019
SERVICE BRAKES
BREAK PEDAL GETS HARD AT THE TIME TRADE TO STOP THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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