GMC Yukon XL Complaints (2016)

202 consumer complaints on file.

#11453727February 24, 2022
ENGINE
Experienced tapping noise front right passenger side, took vehicle to Firestone diagnosed the problem - the vehicle was confirmed to have 2 broken exhaust manifold studs in the cylinder head. Mileage 85.407- This vehicle has never been used to tow anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451916February 14, 2022
STRUCTURE:BODY
After sitting outside over night, the back door latch failed. No lights came on ahead of time and there was no other warnings on the dash. There were 22 boxes of flooring in the trunk. I made it 1.3 miles down the road at a low speed. After sitting at a stop light I turned left and accelerated to 45mph. The hatch opened and the boxes of flooring began falling out and onto the road. Each box weighed approximately 35 lbs. Luckily there was no one directly behind me and they mostly hit a trailer I was pulling. Other than the flooring there doesn't appear to be any further damage. I suspect there was ice in the latch, but that's just a guess.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449795February 1, 2022
EXTERIOR LIGHTING
Both brake/tail lights intermittently not functioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446035January 3, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
THE ENGINE MOUNTED MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/ POWER BRAKE ASSIST. AND THE DRIVERSIDE BRAKE STOP LIGHT WAS DEFECTIVE. .ME AND MY WIFE WERE SCARED AND SHOOK UP. .YES. DEALERSHIP. .DEALERSHIP. NO. .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11442256December 1, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LED tail light unit continues to crack (metal inside) and not work. Each replacement is over $500. You have to replace or you’ll be ticketed because it is a safety hazard. It is not a bulb replacement it is a faulty design that is costing people thousands to fix and it’s not right. GMC is aware of this defect and they aren’t doing anything about it. Please help and recall these taillights to be replaced by the updated lights!! Thank you for your time and consideration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427247July 30, 2021
EXTERIOR LIGHTING, SERVICE BRAKES, ELECTRICAL SYSTEM
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422944June 30, 2021
EXTERIOR LIGHTING
GM issues a specials service campaign N182180270 Tail lights Inoperative, goes to 72000 miles the subject vehicle has 75000. Both rear tail brake lights do not work and the third brake light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421892June 22, 2021
SUSPENSION
The contact called on behalf of his client who owns a 2016 GMC Yukon. The contact stated while the owner was driving 30 mph, the vehicle became unstable and began bouncing. The contact stated no warning light was illuminated. The driver was able to drive to his independent mechanic, where it was diagnosed with needing the suspension struts to be replaced. The contact called the local dealer and was informed the parts were not available. The vehicle was not repaired but was pending repairs. The contact also called Champion Chevrolet (800 Kietzke Ln, Reno, NV 89502: (775) 786-3111) and made them aware of the failure and was informed that the parts were not available. The manufacturer had not been informed of the failure. The failure mileage was 84,116.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421416June 18, 2021
EXTERIOR LIGHTING
My 2016 Yukon Denali passenger brake light has stopped working. I see there are many other complaints identifying the same issue - question why hasn't GMC issued a recall for a known problem. With the circuit board breaking this is obviously a manufacturing issue that needs to be addressed and is most definitely a safety issue and increases the odds of being rear-ended as a result of inoperative brake lights. Fortunately I had a stranger stop me in a store parking lot to let me know the brake light was out. The repair is $800 at the dealer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418877May 28, 2021
EXTERIOR LIGHTING
The contact owns a 2016 GMC Yukon XL. The contact stated that the passenger’s side taillight was inoperable. The contact took the vehicle to the dealer and was informed that the failure was related to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399737March 8, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING, THE AIR CONDITIONER FAILED TO OPERATE. THE CONTACT INSPECTED THE AIR CONDITION CONDENSER AND NOTICED THAT IT WAS DAMAGED AND LEAKING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,125. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397570February 23, 2021
ENGINE
VEHICLE HAS 125K MILES AND HAD A BROKEN VALVE SPRING WHICH DROPPED THE VALVE INTO THE CYLINDER WHICH IS REQUIRING A NEW ENGINE. I WAS STOPPED AT A STOP LIGHT WHEN THIS OCCURED ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397120February 20, 2021
SERVICE BRAKES
THE SERVICE BRAKE ASSIST MESSAGE APPEARS AND THE BRAKING AT SLOW SPEEDS IS VERY UNRESPONSIVE. TO STOP YOU MUST FULLY PRESS THE BRAKE AND THE BRAKES SEEM NOT TO GRAB. TAKES LONGER DISTANCE TO STOP. THIS IS VERY INTERMITTENT, ONE TIME THEY WORK AND THE NEXT TIME YOU CAN'T STOP UNLESS YOU PUT YOUR FOOT THROUGH THE FLOOR ON THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386172January 2, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIRD TIME THE LED CIRCUIT BOARD LED LIGHTS ON REAR TAIL LIGHT ASSEMBLY HAS SHORTED OUT AND REQUIRED REPLACEMENT DUE TO BRAKE LIGHTS NOT WORKING. GMC IS WELL AWARE THAT THIS IS A FREQUENT ISSUE ON THE YUKONS AND HAS DONE NOTHING ABOUT IT. INDIVIDUAL BRAKELIGHT CIRCUIT BOARD OF LED BULBS CANNOT BE CHANGED OUT BECAUSE IT IS PLASTIC WELDED AND SEALED INTO THE TAIL LIGHT, COSTING $600.00 TO REPAIR EACH TIME IT SHORTS OUT. THIS IS A SAFETY ISSUE THAT SHOULD NOT KEEP HAPPENING. THERE ARE FOLKS DRIVING W/O FUNCTIONAL BRAKELIGHTS BECAUSE THEY CANNOT AFFORD THE COST AND FREQUENCY IF REPAIR. IT IS A POORLY MADE ENGINEERING FLAW BY GM THAT DEALER ADMITS HAPPENS ALL THE TIME DUE TO MOISTURE GETTING INTO LIGHT AND SHORTING CIRCUIT BOARD. BRAKELIGHT WILL NOT WORK WHEN STATIONARY OR WHEN IN ANY MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374694November 14, 2020
SERVICE BRAKES
BOTH BRAKE LIGHTS HAVE STARTED TO FAIL FROM A FAULTY CIRCUIT IN THE LED LIGHT CIRCUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364179October 13, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE REAR BRAKE LIGHT FAILED TO ILLUMINATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC HYUNDAI (2001 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006, (918) 347-4045) AND THE CONTACT WAS INFORMED THAT THE VEHICLE FAILED TO MEET THE MILEAGE QUALIFICATION FOR THE SATISFACTION PROGRAM. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363322October 8, 2020
STEERING
POWER STEERING LOSES POWER TEMPORARILY, POWER GOES OFF AND COME BACK ON WHEN I'M COMING TO A STOP AND MAKING A SLOW TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353770September 8, 2020
POWER TRAIN
WE WERE ON OUR WAY BACK FROM PITTSBURG, PA TO MARYLAND AND THE TRANSMISSION STARTED SLIPPING WHEN WE STOPPED IN KENT ISLAND AT CHICK FIL A. THE VEHICLE STOPPED MOVING COMPLETELY AND WOULD NOT MOVE FORWARD AS WE WERE TURNING INTO THE DRIVE THRU. WE HAD TO HAVE THE VEHICLE TOWED TO A GMC DEALERSHIP IN EASTON, MD. UPON THEIR EVALUATION OF THE VEHICLE, WE WERE TOLD THAT THE TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION. WHEN I ASKED HOW AND WHY THE TORQUE CONVERTER CAME APART, THEY STATED THAT THEY WOULD HAVE TO TAKE THE ENTIRE ENGINE APART TO FIGURE THAT OUT. WE WERE TOLD BY THE GMC DEALERSHIP THAT OUR 2016 GMC YUKON XL NOW NEEDED A NEW TRANSMISSION. WE PURCHASED THIS VEHICLE IN DECEMBER 2015 (BRAND NEW). BECAUSE OUR POWER TRAIN WARRANTY EXPIRED AT 60,000 MILES, IT WAS NOT COVERED. THE NEW TRANSMISSION COSTS US $5300+. WE WERE SHOCKED THAT THIS TOOK PLACE, AS THIS WAS PURCHASED NEW AND WE HAVE KEPT UP ON ALL THE MAINTENANCE. IT IS VERY DISTURBING TO HAVE PURCHASED A NEW TRANSMISSION FOR A VEHICLE THAT IS ONLY 4 YEARS OLD. IN DOING SOME RESEARCH, THIS SEEMS TO BE AN ONGOING ISSUE FOR GMC. A RECALL SHOULD BE ISSUED AND A REFUND SHOULD BE ISSUED TO THOSE WHO HAVE PAID OUT OF POCKET FOR THIS EXPENSE. I DO THANK THE GMC DEALERSHIP IN EASTON, MD FOR QUICKLY REPAIRING OUR VEHICLE, ESPECIALLY SINCE WE HAD AN UPCOMING TRIP. LADONNA WAS WONDERFUL AND I COMMEND HER AND THE ENTIRE DEALERSHIP FOR HANDLING THINGS SWIFTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344199August 9, 2020
SERVICE BRAKES
ONE BRAKE LIGHT WAS INTERMITTENT, NOW BOTH WON'T WORK AT ALL. DOING AN INTERNET SEARCH, MANY, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM. THE BULB CANNOT BE REPLACED. DEALERS CHARGE $500+ FOR EACH TAIL LIGHT ASSEMBLY AND WILL NOT TAKE RESPONSIBILITY. THIS IS DANGEROUS FOR BRAKE LIGHTS TO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331946July 1, 2020
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
RECEIVED A RECALL NOTICE FOR MY 2016 YUKON XL, DUE TO BRAKE VACUUM PUMP FAULTY. HOWEVER MCGRATH AUTO IN CEDAR RAPIDS, IA RESOLVE TO THIS RECALL WAS TO SIMPLY REPROGRAM THE ELECTRONIC BRAKE CONTROL MODULE. THIS WAS COMPLETED 12/19. BY 2/20 MY BRAKES WERE REQUIRING ME TO PUSH HARDER AND AT TIMES SOUNDED LIKE THEY WERE SKIPPING AND BRAKING FELT DELAYED. I ALSO WAS HEARING A SQUEAK/CLICKING SOUND COMING FROM WHAT SEEMS THE FRONT OF MY VEHICLE ENGINE AREA. DUE TO QUARANTINE I WAS NOT DRIVING OR GOING PLACES BUT ONCE OUR STATE RE-OPENED I CALLED THIS DEALERSHIP TO REPORT THE BRAKE CONCERN AND SCHEDULED APPT. A DAY BEFORE APPT, WHILE STOPPED AT A RED LIGHT AS I MOVED FORWARD IN A VERY SLOW CRAWL MY BRAKES FAILED ME AND I COULD NOT STOP. I BUMPED THE CAR IN FRONT OF ME WHICH RESULTED IN DAMAGE TO BOTH VEHICLES. I REPORTED THIS TO MCGRATH AS I WAS SCARED IMMENSELY ABOUT THE SAFETY OF MY VEHICLE. DURING THE SERVICE APPT 6/11/20 MY CAR WAS DIAGNOSED WITH A FAULTY BRAKE VACUUM PUMP. THE VACUUM PUMP WAS REPLACED AND I WAS TOLD I WAS STILL WITHIN THE WARRANTY . HOWEVER THEY REPLACE ALL 4 TIRES AND CLAIMED TO RECALIBRATE. ON 6/25 WHILE IN COLORADO BRAKE, ABS AND CAL LIGHTS LIT UP, THE STEERING WHEEL POWER WAS GONE, TRAILER BRAKE SYSTEM ILLUMINATE, (NEVER EVEN TOWED A TRAILER) CALLED MCGRATH FROM COLORADO AS I COULDN'T DRIVE MY CAR, I EXPLAINED WHAT WAS HAPPENING, THEIR RESOLVE WAS TO GOOGLE GMC DEALERSHIP IN AREA FOR ME. I FOUND MY OWN IN CADILLAC/GMC DEALERSHIP IN BOULDER. MY CHILDREN AND I ARE WITHOUT A VEHICLE WHILE OUT OF STATE. DEALERSHIP IN BOULDER DIAGNOSED MY VEHICLE WITH FAULTY ELECTRONIC BRAKE CONTROL MODULE. I AM FURIOUS AS THEY SAY IT WILL NOT BE COVERED THROUGH WARRANTY. MY 2016 YUKON IS IN IMPECCABLE CONDITION, ISSUES ALL HAPPENED UPON RECALL WITH ONLY 35,000 MILES. MY EXPERIENCE IS EXACTLY WHAT IS BEING REPORTED BY OTHERS IMPACTED BY THIS RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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