GMC Yukon XL Complaints (2016)

202 consumer complaints on file.

#11539333August 18, 2023
ENGINE
The contact owns a 2016 GMC Yukon XL. The contact stated that while driving at approximately 55 MPH, there was a knocking sound coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local mechanic who determined that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537878August 11, 2023
EXTERIOR LIGHTING
The OEM LED taillights can fail due to a manufacturing deficiency. A metal strip that connects the LED's to the cars taillight circuit develops a crack and interrupts current flow to the taillight LED's. The above is common knowledge to the car community and is searchable on line. Concerns: 1) If both taillights are failed at the same time the vehicle doesn't have any of the required visible markings, especially at night. 2) From an economic point of view, unlike vehicles that use incandescent light bulbs that are easily replaced when burnt out, these LED light assemblies have to be completely replaced to the cost of several hundred dollars plus labor which could/will lead to the neglecting of this repair because of the economics. 3) Unlike incandescent bulbs, LED's are should last much longer to the point of outlasting the life of the vehicle. This isn't the case when there is a manufacturing defect. In my case on 10/21/21 the defective taillight assemblies was replace under a defective taillight extended warranty agreement. I requested to have both replaced because of the odds of the second one failing. They refused. So when the opposite side assembly failed recently i was out of the extended warrant date resulting in a cost to me of $392.88 labor included. In conclusion, The well documented failure of the above taillight assemblies leads to vehicles being non conforming to FMVSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536451August 4, 2023
AIR BAGS
The contact's husband owns a 2016 GMC Yukon XL. The contact stated while driving 20-30 MPH, the message "Service Air Bag" was displayed. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was then taken to a second dealer, Beck & Masten Buick GMC South (12820 Gulf Fwy, Houston, TX 77034) to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533642July 21, 2023
SERVICE BRAKES
Truck keeps saying to service trailer braking system and won't start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511723March 14, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
There is a special policy to replace faulty tail lamps. However, the policy is only extended through 72,000 miles or 5 years which is ridiculous, and should be a recall. I had my drivers side tail lamp replaced in February 2022 because it was not working. I wasn’t aware of the mileage and year restrictions at that time. Fast forward to today, I have my passenger side tail lamp intermittently working. Now out of the specific time frame, I’m left to encounter this expense out of my own pocket. Clearly GM is aware of the problem, but has not issued a recall on the tail lamp issue. It’s not just a burned out brake light, but apparently an electrical issue with the way they were initially wired. This is a very dangerous situation, as I have no idea if and when my brake light is out. God forbid if they were to go out and I were to be rear ended due to GMs lack of taking responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508970February 24, 2023
POWER TRAIN
The contact owns a 2016 GMC Yukon XL. The contact stated that on numerous occasions while driving at various speeds, the vehicle hesitated and jerked. The contact stated that the vehicle lunged forward. There was no warning light illuminated. The vehicle was taken to the dealer several times and diagnosed that there was a defect with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498101December 19, 2022
POWER TRAIN
Without warning my 2016 Yukon Denali jerked so forcefully into drive it felt like we were hit from behind. It went into gear and sped into intersection and stalled. We were almost hit. This is a huge problem with2016 GMC's and they are aware of it. It is the 8 speed transmissions that are causing this. They refuse to help get it fixed. I think they should be forced to! I will be out thousands if I can even find a shop that can get that transmission., They are back ordered because so many failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488280October 6, 2022
ENGINE, POWER TRAIN
At 90500 miles my Yukon xl started shuddering and the transmission started failing and I have never used it to pull anything so this was very dissatisfying for a 75k vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487200September 30, 2022
EXTERIOR LIGHTING
The taillights, which included both the brake lights and running lights, quit working or only worked intermittently. Safety was put at risk because anytime we drove the vehicle in the dark (which is often!) the rear of the vehicle could not be seen, and the brake lights would not be activated when braking would occur, either day or night. This made us more likely to be in an accident, in my opinion, though thankfully we were not. Our regular mechanic did confirm that the lights were only working only intermittently, thought he did not have a solution but for replacing them, which would cost $800 a piece. There was no warning for this problem, the issue first appeared a year ago and we've been dealing with it since. I was finally able to purchase remanufactured taillights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483879September 11, 2022
ELECTRICAL SYSTEM
While driving down the freeway, I received a warning that the charging system was not working and had a red battery light come on on the dash. I exited the freeway trying to get to a safe place, the dash and infotainment system begun to flash on and off. We heard a loud pop, smelt something burning, saw smoke coming into the cabin and then flames from under the hood near where the battery is located.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11482352September 1, 2022
EXTERIOR LIGHTING
r rear taillight and brake light does not work and no indicator light to warn me. Do not know how long its been out. Afraid to drive. Had it checked and found special policy n182180270 . I contacted dealer and they said it would be $69.00 to just verify issue. contacted manufacture and was told it was out of coverage by less than 100 days. The vehicle has less than 40,000 miles and stays in garage. Case # 9-8269822 they said it had to be inspected by dealer that is a 40 mile round trip though traffic with no brake light , not safe especially when the instructions on the policy states just to turn light on and verify if it works ,if not replace unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479061August 12, 2022
FUEL/PROPULSION SYSTEM, ENGINE
The fuel injectors have gone out on our vehicle. While driving the vehicle, the check engine began blinking and our vehicle went into limp mode- could feel the engine misfiring and the vehicle was shaking. We had a family of five and two dogs in the vehicle and were lucky to be in cell service. A message popped up on our dash stating “engine power reduced.” The local dealership confirmed it is a fuel injector issue. GMC has a current recall In place, however it only includes certain states.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476988August 1, 2022
SERVICE BRAKES
2016 Yukon XL ~ 90,000 miles. This is the second time I get a low speed braking failure when trying to park, followed immediately by a "Brake Assist Malfunction" warning on the dashboard. Both failures have occurred after a long distance travel. The last one being from Detroit to Chicago on 7/30/22. The failure consisted on the SUV not stopping after I had applied the brake pedal at full when backing up for a parallel parking on a street in Chicago. Same happened after I drove forward almost hitting the car in front of me. The SUV continued moving for about a foot on both situations. Before this incident, similar situation happened on a trip from Detroit to Cleveland on March 2022. The SUV continued to move fwd after I had applied the brakes. In this occasion, I was on a ramp down getting into a parking garage. The SUV did not stop for an approximately a foot as well, and again almost hitting the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474781July 19, 2022
SERVICE BRAKES, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2016 GMC Yukon XL. The contact stated while driving 75 MPH with her husband driving behind her, he noticed that the taillights were inoperable. The vehicle was taken to an independent mechanic and the contact was informed that the taillight functions were inoperable. The contact was informed that the failure experienced was similar to the Special Coverage under N182180270. The vehicle was not repaired. The dealer was contacted and informed the contact that the vehicle was out of coverage. The manufacturer was contacted and the contact was informed that the vehicle was out of warranty. The failure mileage was 32,022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473142July 9, 2022
POWER TRAIN
2016 Yukon Denali Xl 4wd Shifts hard from 1st -2nd Shifts hard from 2nd -1st Random delay in accelerating from stopped (this is my main concern as i have 2 disabled child that almost gives them whiplash) 45-55 sometime feels like i am driving over. Rumble strips 45-55 has loss of power when attempting to pass a vehicle Local GMC dealer charged 300$ to change fluid to high performance & it still has same problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470349June 21, 2022
POWER TRAIN
Automatic 8 speed transmission shudder issues. Slipping, Jerking, clunking, delay, loss of power. Local GMC "replaced fluid as in latest service bulletin"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467777June 6, 2022
EXTERIOR LIGHTING
My issue pertains to a known problem. The driver's side tail light has failed. GM issued Special Coverage Adjustment N182180270 because of this issue where the part was covered for up to 6 years or 72k miles. Mine failed after 6 years and 4 or 5 months at 66k miles. It's utterly ridiculous that a defective, $800 light is fine to break after 6 years with no warranty assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467261June 3, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICE BRAKES
The driver’s side brake light assembly failure of no brake light when brake is applied. It can be inspected upon request. This may cause another driver to not notice intentions to stop or slowdown and cause an accident. This problem is constant. It has not been inspected. No warnings of the failure has been displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466444May 27, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Both brake lamp assemblies are non-op, no warning in dash and no fuses. GMC #SCA N182180270 stating that 2015 and 2016 Yukon. Extended warranty to 6 years or 72,000 miles. We are out of warranty as of last month. $2,500 to replace the tail lamp assemblies. No letter was sent to owners regarding this safety hazard. This should be a RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457246March 18, 2022
EXTERIOR LIGHTING
Last month the passenger tail light stopped working. We took it out not realizing that you have to replace the entire unit. So we put the tail light back in and it magically started working again. Then yesterday the driver's side tail light stopped working, so we did the same. Took it out, waited and put it back (since we know we can't just run to the store and get a new one), except this time it didn't start working. I know there's a recall on the tail lights but I can't seem to find anyone to help me. The vehicle is only 6 years old and the tail lights at $800 each, should last a lot longer than that!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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