GMC Yukon XL Complaints (2011)

60 consumer complaints on file.

#10971561April 10, 2017
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL THE SERVICE AIR BAG LIGHT COMES ON WHEN I TURN ON THE CAR AND WILL NOT TURN OFF. THE DASHBOARD WHERE THE AIRBAG IS LOCATED IS CRACKED. IF THE AIRBAG RELEASES, THE DASHBOARD COULD FLY UP AND SLICE THE PASSENGER OR EVEN THE DRIVER. THERE HAS NOT BEEN A COLLISION, BUT THIS MUST BE ADDRESSED SOON! PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970123April 3, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
I AM HAVING ISSUES WITH THE ANTENNA IN MY TRUCK. THE RADIO IS CONSTANTLY GOING IN AND OUT. MY ONSTAR HAS STOPPED WORKING COMPLETELY. MY BLUETOOTH DROPS CALLS WITHIN A FEW MIN OF TAKING THE CALL IF I CAN EVEN GET IT TO ANSWER THE CALL. COSMETICALLY THE ISSUES I AM HAVING IS THE DASH HAS A HUGE CRACK RIGHT BEHIND THE STEERING WHEEL IT GOES ALL THE WAY ACROSS TO THE PASSENGER AIRBAG. IF I WAS TO HAVE A FRONT END CRASH SHARDS OF PLASTIC WOULD GO FLYING THIS IS A SAFETY HAZARD. I JUST PURCHASED THIS VEHICLE ABOUT 2 WEEKS AGO 3/11/17 AND HAVE HAD THESE ISSUES SINCE PURCHASED. ANY RECOMMENDATIONS ARE WELCOMED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969891April 1, 2017
UNKNOWN OR OTHER
DASH BOARD CRACKING ABOVE INSTRUMENT PANEL AND SPREADING ACROSS TO AIRBAG. CAME OUT ABOUT A MONTH AGO AND FOUND A CRACK IN THE DASH. IT HAS NOW SPREAD ACROSS THE DASH TOWARD THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948765January 31, 2017
UNKNOWN OR OTHER
MY GMC YULON HAS TWO CRACKS ON THE TOP PART OF THE DASH. HAVE COMPLAINED TO GMC AND THEY ARE AWARE THAT IS A DEFECT AND WILL NOT STEP UP TO THE PLATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946719January 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926624November 17, 2016
AIR BAGS, UNKNOWN OR OTHER
I HAVE A 2011 YUKON XL, DASH CRACKED BELOW THE AIRBAG AND WAS REPLACED UNDER WARRANTY IN 2012. ON NOVEMBER 13, 2016 THE NEW DASH CRACKED ABOVE THE AIRBAG. I AM CURRENTLY FIGHTING WITH THE DEALERSHIP AND GMC CORPORATE. I'M BEING TOLD THAT AS A SECOND OWNER GMC WILL NOT REPLACE THE DASH, REGARDLESS THAT I'VE PUT 55,000 OF THE 66,000 MILES ON THE VEHICLE AND HAVE OWNED 90% OF ITS TIME ON THE ROAD. FROM EVERYTHING I'VE READ, THE DASH WILL BECOME A PROJECTILE IF THE AIRBAG IS DEPLOYED AND QUITE POSSIBLY SERIOUSLY INJURE ANY VEHICLE OCCUPANTS. THIS IS A VERY COMMON, DANGEROUS SITUATION THAT GMC NEEDS TO CORRECT VIA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893044August 4, 2016
UNKNOWN OR OTHER
THE DASHBOARD STARTED WITH A SMALL CRACK A MONTH AGO AND HAS GROWN INTO LARGE CRACK THAT CROSSES THE ENTIRE DASH. I FEEL THIS POSES A VERY DANGEROUS ISSUE IF A ACCIDENT OCCURS AND THE AIR BAG INFLATES, THIS CRACK COULD CAUSE THE PIECES OF PLASTIC DASHBOARD TO COME APART AND EITHER DAMAGE AIRBAG BEFORE INFLATION OR INJURE PASSAGER/DRIVER WITH FLYING PLASTIC DEBRIS. IT IS ALSO VERY UNSIGHTLY. I SHOULDN'T HAVE PAID OVER $50K FOR A VEHICLE AND HAVE ISSUES LIKE THIS OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888580July 26, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH IS CRACKING ON DRIVER'S SIDE INSTRUMENT PANEL AND PASSENGER SIDE AIRBAG TOP LEFT CORNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881767June 30, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863962May 9, 2016
UNKNOWN OR OTHER
I PURCHASED A 2011 GMC YUKON XL IN JANUARY 2011. IN AUGUST 2014 (57545 MILES), THE DASH BEGAN TO SPLIT ABOVE THE STEERING WHEEL AND NEAR THE FRONT PASSENGER'S AIR BAG. A LOCAL GMC DEALER REPLACED THE DASH AT A DEDUCTIBLE CHARGE FROM ME OF $150. IN APRIL OF 2016 (87116 MILES) THE INSTALLED REPLACEMENT DASH HAS SPLIT NEAR THE FRONT PASSENGER'S AIRBAG. THE SAME DEALER HAS SAID THEY WILL REPLACE THE SECOND DASH AT A 30% DISCOUNT, COSTING ME $600. IT IS PLAIN TO ME THAT GM IS REPLACING FAULTY DASHES WITH DASHES MADE FROM THE SAME FAULTY MATERIAL , PLUS ENDANGERING GM OWNERS WITH POSSIBLY MALFUNCTIONING AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860157April 18, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED IN FRONT OF THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. UPDATED 08/30/16*LJ THE CONSUMER STATED THERE WAS A TRIANGULAR CRACK GOING THROUGH THE DASH. THE CONSUMER WAS INFORMED IT WAS A DESIGN FLAW, OR STRESS POINT AND IT WOULD COST @ 1200 TO FIX. UPDATED 10/26/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825692February 11, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
AT ABOUT 3 YEARS OF AGE THE DASHBOARD BEGAN TO CRACK. IT MEANDERED THROUGH THE DASHBOARD AND SOON WILL BE EFFECTIVELY SPLITTING THE DASHBOARD IN HALF WITH A THOROUGH CRACK. THE CAR IS NOW 5 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787847November 2, 2015
ELECTRICAL SYSTEM
THE NHTSA WEBSITE SHOWS THAT FOR OUR VIN CAMPAIGN 14V827000 CALLS FOR ITS IGNITION SWITCH TO BE INSPECTED AND POSSIBLY REPLACED. PITRE GMC IN ALBUQUERQUE SAYS THAT THEIR INTERNAL LIST (VIS?) DOES NOT INCLUDE THIS RECALL, SO THEY WILL NOT DO THE INSPECTION. I HAVE HAD NO SYMPTOMS OF A PROBLEM. I JUST WANT TO PREVENT A POSSIBLE FUTURE SAFETY ISSUE. IS THE NHTSA DATABASE OR THE GM DATABASE CORRECT? WHAT CAN BE DONE TO FIX THE ONE THAT IS WRONG? I NOTICED THE DISCREPENCY ON 10/29/15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701720March 25, 2015
STRUCTURE
THE DASH OF MY YUKON XL 2011 IS CRACKING. THIS IS A KNOWN PROBLEM AND GMC IS NOT DOING ANYTHING ABOUT IT. ALSO, THE BUTTONS ON THE A/C ARE WEARING OFF. I THINK FOR WHAT WE PAY FOR THE VEHICLES WE SHOULD HAVE BETTER QUALITY. I HAVE 2 SISTERS THAT ALSO DRIVE THE SAME VEHICLE AND BOTH OF THEIR DASHES ARE CRACKED ALSO. GMC WANTS US TO PAY TO HAVE THEM REPLACED. THIS NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652819November 5, 2014
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 YUKON XL. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ACCELERATE BECAME STUCK AND THE SPEED INCREASED. THE CONTACT DEPRESSED THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN USED THE EMERGENCY BRAKE WHICH SLOWED THE VEHICLE DOWN, BUT THE VEHICLE WOULD NOT STOP SO THE CONTACT JUMPED OUT OF THE VEHICLE AT APPROXIMATELY 35 MPH. IN A HALF MILE, THE VEHICLE CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639762September 29, 2014
VISIBILITY, STRUCTURE
AS I WAS DRIVING I NOTICED IN THE REFLECTION OF MY WINDSHIELD A CRACK IN THE DASHBOARD. UPON FURTHER INSPECTION I SAW THAT THERE WAS A CRACK THAT RAN FROM THE VENT ON THE DASHBOARD UP TOWARD THE STEERING WHEEL. THIS IS CLEARLY A MANUFACTURING DEFECT AS THIS VEHICLE IS ONLY THREE YEARS OLD, GOOD CONDITION, WITH 31000 MILES ON IT. IT IS MY CONCERN THAT THIS CRACK AS OTHERS UNLESS FIXED WILL CONTINUE TO SPREAD AND BECOME A LARGER SAFETY CONCERN FOR ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628578August 26, 2014
STRUCTURE
THE VEHICLE'S DASHBOARD NEAR THE PASSENGER AIRBAG CRACKED AND THEN CREATED A HOLE WITH NO PHYSICAL DAMAGE TO IT BEING DONE. THERE HAVE BEEN SEVERAL OTHER REPORTS OF THIS HAPPENING TO SIMILAR VEHICLES BY OTHER CUSTOMERS. THIS IS ESPECIALLY DANGEROUS AS IT LEAVES SHARP ANGLES AND COULD SERIOUSLY INJURE A PASSENGER IF THE AIRBAG SHOULD DEPLOY. THERE IS A SERIOUS FLAW IN THE DASHBOARD THAT WARRANTS IMMEDIATE FIXES BY GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521161June 21, 2013
STRUCTURE:BODY:TAILGATE
PRESSED TAILGATE BUTTON TO OPEN AND AS OPENING TAILGATE FELL ONTO CHILD REMOVING A BAG FROM TAILGATE. MOTOR FOR THE TAILGATE ATTEMPTED TO REOPEN TAILGATE AND TAILGATE FELL AGAIN ON CHILD. PASSERBY AND PARENT HELD TAILGATE OPEN TO REMOVE CHILD. BROUGHT TO DEALERSHIP THEY WERE ABLE TO RECREATE AND REPAIR. FAILED LIFT PISTONS. THE ARE NO PHYSICAL INDICATORS, ELECTRONIC, ILLUMINATED OR AUDIO WARNING OF THIS POSSIBLY RECURRING. LIFT GATE HAS A GREATER WEIGHT THEN SIDE DOORS AND IS GRAVITY FED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511397May 10, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOORS HAVE LOCKED ON THEIR OWN THREE (3) TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414968July 25, 2011
POWER TRAIN
2011 2-WD YUKON XL 1500 ENGINE STALL. TOOK DELIVERY 7/1/2011. ON 7/5/2011, WHILE DRIVING AT CITY SPEEDS, ENGINE STALLED (SHUT OFF), WAS ABLE TO RESTART. THIS HAPPENED TWICE CONSECUTIVELY. DID NOT EXPERIENCE AGAIN UNTIL 7/14/2011. THIS TIME WAS DRIVING IN CENTER LANE, 5 LANE FREEWAY, DURING RUSH HOUR AT POSTED 65 MPH SPEED. AGAIN, ENGINE STALLED (SHUT DOWN). DURING 3 CYCLES OF STALL/SHUT DOWN/RESTART, WAS ABLE TO MAKE MY WAY TO RIGHT LANE, DRIVE/COAST TO EXIT RAMP, EXIT FREEWAY AND ENTER A RETAIL PARKING LOT WITHOUT AN ACCIDENT. DURING PROCESS, HEARD A POP/CLICK TO MY LEFT IN THE DASHBOARD. TURNED OFF AIR CONDITIONER, RESTARTED TRUCK AND MADE MY WAY HOME. DURING THIS DRIVE HOME, THE ALTERNATOR/VOLTAGE GAUGE NEEDLE BOUNCED TO EXTREME RIGHT FOR A SHORT PERIOD OF TIME, THEN SETTLED BACK CLOSER TO CENTER. PRIOR TO INCIDENT, I HAD NOTICED SAME NEEDLE OCCASIONALLY/ODDLY SLIGHT TO THE LEFT. TRUCK WAS TOWED TO SELLING DEALERSHIP THAT EVENING. THE FOLLOWING DAY, THE SERVICE DEPARTMENT RAN FULL DIAGNOSTICS AND REPORTED "NOTHING WRONG WITH THE VEHICLE/OPERATING NORMALLY". THERE ARE NO "CODES" OR ANY "HISTORY CODES" SHOWING ANYTHING ABNORMAL OCCURRED WITH THE VEHICLE. 7/18/2011 OPENED CASE FILE WITH GM, BUT LITTLE ASSISTANCE HAS BEEN OFFERED BY THEM OTHER THAN "WE CALLED THE DEALERSHIP". TRUCK HAS BEEN HOUSED AT THE DEALERSHIP NOW FOR 11 DAYS. WE ARE AT A STALEMATE. OUR POSITION IS THE CAR IS NOT SAFE TO DRIVE. DEALERSHIP/GM'S POSITION IS THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. THEY HAVE SUGGESTED WE PICK UP THE VEHICLE AND DRIVE IT UNTIL THE PROBLEM OCCURS AGAIN THEN AGAIN HAVE IT TOWED TO THE DEALERSHIP. OUR RESPONSE IS: IF WE AGREE TO DO THAT, AND ARE LUCKY ENOUGH TO AGAIN "SURVIVE" THE OCCURRENCE WITHOUT BEING INVOLVED IN AN ACCIDENT, WHY DO THEY/WE BELIEVE THEY WILL BE ABLE TO DIAGNOSE AND REPAIR THE PROBLEM? WE ARE WAITING FOR SOMEONE/ANYONE TO INVOLVE THE FACTORY FOR FURTHER TECHNICAL ASSISTANCE TO RESOLVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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