GMC Yukon XL Complaints (2016)

202 consumer complaints on file.

• #10819507January 11, 2016
  POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER

  I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10809314December 9, 2015
  POWER TRAIN

  ON 11/13/15, "SERVICE 4WD SYSTEM" MESSAGE APPEARED ON THE SCREEN RENDERING THE VEHICLE UNSAFE TO DRIVE. THIS ISSUE OCCURRED LESS THAN A WEEK AFTER PURCHASE (297 MILES ON THE ODOMETER AT THE TIME THAT THE ISSUE OCCURRED). SPECIFIC ISSUE: WHEN THE TRANSFER CASE WAS SET TO "AUTO" IT AUTOMATICALLY SWITCHED TO THE "4WDLO" SETTING, WHICH CAUSED THE VEHICLE TO LOCK-UP SPECIFICALLY WHEN TURNING OR IN REVERSE GEAR. I HAD THE VEHICLE TOWED TO DEALER AND WAS TOLD THAT THE TRANSFER CASE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED / REFLASHED AND THAT THE ENCODER MOTOR / ACTUATOR NEEDED TO BE REPLACED. THE DEALER CONTACTED GM AND WAS NOTIFIED THAT THE ENCODER MOTOR / ACTUATOR WAS ON NATIONAL BACKORDER. THE DEALER RECEIVED AND INSTALLED THE PART ON 12/8/15 (25 DAYS AFTER THE ISSUE OCCURRED). I FORMALLY SUBMITTED A COMPLAINT TO GM ON 11/20/15 (REF # 8-1674527570) SO THEY ARE AWARE OF THE ISSUE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0