GMC Yukon XL Complaints (2015)

308 consumer complaints on file.

#11245935August 22, 2019
EXTERIOR LIGHTING
DRIVER SIDE BRAKE LIGHTS ONLY WORK INTERMITTENTLY. THE CIRCUIT ON THE LIGHT ASSEMBLY IS GOING BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244757August 18, 2019
EXTERIOR LIGHTING
THE DRIVER SIDE TAIL LIGHT STOPPED WORKING. THIS IS THE SECOND TIME THE LIGHT HAS STOPPED WORKI GON A VEHICLE WITH LESS THAN 60 THOUSAND MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243810August 13, 2019
SERVICE BRAKES
MY 2015 YUKON XL HAS NO BRAKE LIGHT THAT IS WORKING ON THE LEFT SIDE. I THOUGHT MAYBE YOU COULD REPLACE THE BULB BUT AS I FOUND OUT, IT IS A LED SEALED UNIT THAT WAS NEVER MEANT TO GO OUT. NOW AS I LOOK UP THIS PROBLEM WITH OTHER YUKON XL OWNERS, I SEE THAT IT IS A PROBLEM WITH LOTS OF OWNERS! SO WHY IS THIS NOT A RECALL ITEM BY NOW. APPARENTLY IT IS A BIG ISSUE! A NEW WHOLE LIGHT ASSEMBLY TO FIX THIS ISSUE IS OVER 800 BUCKS! THESE BRAKE LIGHTS NOT WORKING ARE A HUGE SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243331August 12, 2019
EXTERIOR LIGHTING
THE REAR LED TAILLIGHTS ARE MALFUNCTIONING. THE PASSENGER BRAKE LIGHT WORKED INTERMITTENTLY FOR ALMOST 6 MONTHS WHILE BEFORE FAILING COMPLETELY, WHILE THE TAILLIGHT REMAINED WORKING. ANOTHER 6 MONTHS HAVE PASSED AND NEITHER THE BRAKE OR TAILLIGHT OPERATES. CURRENTLY, THE DRIVER SIDE BRAKE LIGHT WORKS INTERMITTENTLY. RESEARCH ON THIS PROBLEM SHOWS THAT THEY CAN BE CORRECTED, YET GMC DEALERSHIP HAS QUOTED $700 FOR EACH LIGHT ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242787August 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. WHEN THE CONTACT PULLED INTO A FUEL STATION, SHIFTED INTO PARK, AND EXITED THE VEHICLE, IT BEGAN TO ROLL ON ITS OWN. THE CONTACT'S 12 YEAR OLD SON STOPPED THE VEHICLE BY DEPRESSING THE BRAKE PEDAL WITH HIS HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242471August 8, 2019
SERVICE BRAKES
THE BRAKE PEDAL WAS VERY HARD AND WOULD NOT COMPLETELY STOP THE VEHICLE AS VERY LOW SPEED IN THE DRIVEWAY. STOPPED AND RESTARTED THE ENGINE AND THE OPERATION WAS NORMAL. THIS HAS OCCURRED ONE TIME EARLIER SEVERAL MONTHS BEFORE AND HAS OPERATED NORMALLY SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242269August 7, 2019
EXTERIOR LIGHTING
REAR LED BRAKE LIGHT ON RIGHT DOES NOT WORK AT 60000 MILES. THE LEFT REAR LED BRAKE LIGHT WAS REPLACED UNDER WARRANTEE IN 2016. MY MECHANIC SAYS HE HAS SEEN THIS ON NUMEROUS GMC YUKONS OF THIS MODEL. INTERNET SEARCH SHOWS MANY PEOPLE HAVE SAME ISSUE. REPLACEMENT UNIT COST IS $700. CALLED GMC WHO SAID THIS WAS FIRST TIME THEY HEARD OF PROBLEM WITH LED REAR LIGHT UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241871August 5, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2015 YUKON DENALI XL INTERMITTENTLY FAILING TAIL LIGHTS/BRAKE LIGHTS DUE TO CIRCUIT BOARD GETTING TOO HOT AND NOT COMMUNICATING PROPERLY BETWEEN LEFT AND RIGHT TAIL LIGHTS...PART FAILURE/POOR MANUFACTURING/SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241893August 5, 2019
EXTERIOR LIGHTING
REAR TAIL LIGHT LEDS FLICKER ON AND OFF AND EVENTUALLY STOP WORKING CAUSING THE ENTIRE HOUSING KIT TO NEED REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241605August 4, 2019
EXTERIOR LIGHTING
THE REAR DRIVERS SIDE BRAKE LIGHT IS WORKING ONLY INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241631August 4, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
AFTER GETTING PULLED OVER BY THE POLICE FOR A TAIL LIGHT THAT WAS OUT,I WAS IN MOTION AND THIS IS WHEN I STARTED MY RESEARCH. RIGHT TAIL LIGHT IS OUT, FAULTY PARTS. CHECKED ALL FUSE AND WIRE CONNECTION FOR CORROSION, BUT THER WAS NO SIGN OF DAMAGE. GMC WANTS TO CHARGE $1,500 TO FIX. THE NEXT ISSUE IS THE PAINT JOB. I AM AT 50,000 MILES AND THE PAINT IS ALREADY FADING. THE CLEAR COAT WAS SUPER THIN AND CHEAPLY DONE. GMC SAID THEY WOULD COVER ONLEY 25% OF A $6000 - $12,000 PAINT JOB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241375August 2, 2019
EXTERIOR LIGHTING
TAIL LIGHT ON 2015 GMC YUKON XL BROKE ON 7/18/19. AUTHORIZED GM DEALERSHIP QUOTED $902.57 PARTS AND LABOR TO REPLACE. I COMPLAINED THE PRICE IS TOO HIGH AND THERE IS A DESIGN FLAW WITH THE TAIL LIGHT IF IT COSTS THAT MUCH TO REPLACE. LED LIGHTS ARE SUPPOSED TO LAST LONGER. THERE SHOULD BE A RECALL FOR THE TAIL LIGHT. FILED A FORMAL WRITTEN COMPLAINT WITH GMC CUSTOMER SERVICE ON 7/22/19. PURCHASED 2 NEW TAIL LIGHTS ONLINE FROM CARID.COM FOR $495.00 AND INSTALLED THE NEW TAIL LIGHTS MYSELF. GMC FINALLY REPLIED ON 7/31/19 MY CLAIM IS DENIED BECAUSE I INSTALLED THE REPLACEMENT TAIL LIGHTS MYSELF AND DID NOT HAVE THE DEALERSHIP INSTALL. GMC ADVISED IF THE DEALERSHIP INSTALLED THEN THEY WOULD HAVE REFUNDED ME $495.00. WHAT DIFFERENCE DOES IT MAKE WHO INSTALLED THE NEW REPLACEMENT LIGHT? DRIVING AROUND WITH A BROKEN TAIL LIGHT IS A SAFETY ISSUE AND ALSO AGAINST THE LAW AND I HAD TO MAKE A QUICK DECISION WHILE IT TOOK GMC 9 DAYS TO REPLY AND IT WAS BY PHONE - STILL DO NOT HAVE WRITTEN CONFIRMATION. GMC CUSTOMER SERVICE HAVE A STRANGE PROCEDURE WHEREBY YOU HAVE TO HAVE AN APPOINTMENT TO SPEAK TO A CUSTOMER SERVICE REP. WHAT IF YOU HAVE SCHEDULED A BUSINESS TRIP OR HAVE TO ATTEND A MEETING? I HAVE SENT A WRITTEN APPEAL TO GMC PROTESTING THEIR DENIAL DECISION AND AT THE TIME OF WRITING HAVE NOT RECEIVED A REPLY. BOTTOM LINE IS THAT DUE TO SAFETY ISSUE AND IT'S CAUSE FOR A TRAFFIC CITATION THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241261August 2, 2019
POWER TRAIN
VEHICLE SPUTTERS WHEN DRIVING OFF FROM A START OR ACCELERATING WHILE DRIVING ALSO WHEN COMING TO A COMPLETE STOP, AFTER BEING STOP IT FEELS LIKE THE TORQUE CONVERTER IS NOT IN SYNC WITH THE REST OF THE TRANSMISSION MAKING IT FEEL LIKE SOMEONE HIT YOU FROM BEHIND TOOK IT TO MY LOCAL DEALER THEY PERFORMED A TRANSMISSION FLUSH AND A REFLASH OF THE COMPUTER IT SEEMED TO FIX THE PROBLEM BUT CAME BACK AFTER ABOUT A MONTH OR SO, DEALER STATED THAT ANOTHER RECALL WAS COMING IN MARCH OF 2019 (STILL WAITING) THAT WAS GOING TO SOLVE THE PROBLEM. GM NEEDS TO ADDRESS THIS PROBLEM WITH THE POWERT TRAIN BELIEVE THE AFFECTED YEARS FOR GMC YUKON IS 2015, 2016, 2017 THERE IS A CLASS ACTION LAWSUIT OUT THERE ABOUT THIS. GOOD LUCK EVERYONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241051August 1, 2019
EXTERIOR LIGHTING
BACK DRIVER'S SIDE BRAKE LED LIGHT OUT. DEALER WANTS $900 TO FIX. COMMON PROBLEM WITH GM FAULTY LED LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241110August 1, 2019
POWER TRAIN
WHILE TRAVELING DOWN HILL ON LONG GRADES THE TRANSMISSION DROPS TO NEUTRAL OR VERY LOW GEAR AND ENGINE REVS DROP TO IDLE. THE GRADE BREAK DISENGAGES AND THE VEHICLE FREE WHEELS AND HENCE SPEEDS UP. THE ONLY WAY TO RE-ENGAGE THE TRANSMISSION IS TO EXCESSIVELY REV THE ENGINE. THIS IS HAS BEEN AN INTERMITTENT ISSUE OVER THE LAST 18 MONTHS AND I HAVE NOT BEEN ABLE TO REPLICATE AT A SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240628July 30, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE BRAKE/TAIL LIGHTS WORK SOMEDAYS, AND NOT OTHER DAYS. ONE DAY THE ARE BOTH WORKING, ONE DAY ONLY ONE WORKS, AND SOME DAYS NEITHER WORK. THIS IS A PROBLEM THAT IS VERY PREVALENT. JUST LOOK ONLINE. I HAVE PERSONALLY PHOTOGRAPHED SEVERAL OF THE SAME ISSUE ON THIS MAKE AND MODEL IN MY HOMETOWN. THE DEALERSHIP WANTS ME TO PAY $1300 TO HAVE NEW LIGHTS INSTALLED AND GMC IS IN DENIAL OF THEIR PROBLEM.(THE BACK UP/REVERSE WHITE LIGHT WORKS ALL OF THE TIME, ITS THE RED BRAKE/TAIL LIGHT THAT DOESN'T WORK) THIS SHOWS THAT ITS AN ISSUE THAT SHOULD BE RECALLED, NOT REPLACED AT THE OWNER'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240644July 30, 2019
EXTERIOR LIGHTING
BRAKE LIGHT DOES NOT WORK ON PASSENGER SIDE. CANNOT BE REPLACED/REPAIRED BECAUSE THE PART IS ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240288July 29, 2019
EXTERIOR LIGHTING
LEFT AND RIGHT BRAKE LIGHTS ONLY WORK INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240181July 28, 2019
EXTERIOR LIGHTING
ENTIRE DRIVER'S SIDE LED BRAKE LIGHTS NO LONGER FUNCTION. SOME TYPE OF ISSUE WITH THE CIRCUITS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234571July 24, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT THE TAIL LIGHTS ON THE VEHICLE BECAME INOPERABLE; HOWEVER, THERE WAS NO INDICATION ON THE INSTRUMENT PANEL THAT THE TAIL LIGHTS WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RICHARD KAY SUPERSTORE (LOCATED AT 1935 PEARMAN DAIRY RD, ANDERSON, SC 29625, (864) 332-4031) WAS INFORMED OF THE FAILURE AND STATED THAT THE TAIL LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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