GMC Terrain Complaints (2011)

386 consumer complaints on file.

#11279620November 12, 2019
POWER TRAIN
MY 2011 GMC TERRAIN WHILE DRIVING 45 MILES DOWN ROAD THE LOSE OF POWER LIGHT CAME ON AND THE CAR IMMEDIATELY SLOWED DOWN CAUSING ME TO ALMOST HAVE A ACCIDENT. THE CAR WOULD RUN BUT SHAKE REAL BADLY. I STOPPED THE CAR AND TURNED OFF FOR 5MIN AND RESTARTED AND WAS ABLE TO MAKE IT HOME BUT HAD TO DO THIS AT LEAST 3 TIMES GETTING THERE.I DON'T KNOW WHAT IS GOING ON, BUT I DO KNOW I ALMOST LOST MY LIFE IN THE PROCESS. MY CAR SEEMS TO BURN AIOT OF OIL TOO HERE LATELY, LIKE ITS DRINKING WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265368October 1, 2019
ENGINE, POWER TRAIN, SUSPENSION
ENGINE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254673September 11, 2019
ENGINE
MOTOR STARTED KNOCKING LOUDER AND LOUDER AT 85,000 MILES. BROUGHT VEHICLE TO A GM DEALER WHERE THEY REPLACED; TIMING CHAIN, BALANCE CHAIN, TENSIONER, AND VALVES. GM ONLY CLAIMS RESPONSIBILITY FOR THE TIMING CHAIN, THOUGH THAT PART BREAKING CAUSED FAR MORE DAMAGE TO THE MOTOR. GM HAS KNOWINGLY PUT AND KEPT OUT THEIR BAD 4-CYLINDER ECOTECH MOTORS FROM 2010-2013. THEIR CLASS ACTION LAWSUIT STIPULATIONS DISQUALIFY MOST VEHICLES THAT ARE AFFECTED. MY VEHICLE IS CURRENTLY BROKEN DOWN DUE TO THE SAME ISSUE, I CAN'T RELY ON THE MOTOR TO GET ME WHERE I'M GOING WITHOUT DYING AT A STOP SIGN OR RUNNING COMPLETELY OUT OF OIL 2,000 MILES AFTER HAVING AN OIL CHANGE. WHILE BREAKING ON A HIGHWAY MY MOTOR WILL REV UP, AS IF IT'S TRYING TO ACCELERATE WHILE I'M TRYING TO SLOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254348September 10, 2019
ENGINE, UNKNOWN OR OTHER
MULTIPLE TIMES MY GMC STALLS WHILE IN MOVEMENT. DOES IT WHEN I AM MAKING TURNS DRIVING SLOW SPEEDS OR BACKING UP. MULTIPLE TIMES IT HAS RESULTED IN MY VEHICLE ALMOST BEING HIT. BIG PROBLEM I AM HAVING AS WELL IS THAT OIL SEEMS TO BURN FAST. I GET MY OIL CHANGES REGULARLY BUT HAVE TO GO BACK INTO SHOP BETWEEN OIL CHANGES FOR THEM TO PUT MORE OIL IN AS ITS BURNING OUT SO QUICKLY. I AM NOT LEAKING OIL AT ALL!! THESE TWO THINGS HAVE BEEN A CONSTANT PROBLEM BEING A MOM I AM SCARED TO HAVE M UH KIDS IN THE CAR THAT IT MAY MALFUNCTION WHILE THEY ARE IN IT AND RESULT IN AN ACCIDENT. RECALLS SHOULD BE IN PLACE TO FIX THESE PROBLEMS AS THEY ARE SERIOUS PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244381August 16, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY CAR SHUT OFF ONCE WHILE I WAS IN IDLE AT A RED LIGHT AND SECOND TIME WHEN I WAS BACKING UP INTO A PARKING SPOT SOME ONE WHO WAS DRIVING OPPOSITE ME COULD HAVE HIT ME WHEN THE CAR ABRUPTLY STOPPED. LUCKILY THEY WERE GOING VERY SLOW AND STOPPED WHEN MY CAR STOPPED. THE ENGINE SHUTS OFF AS WELL AS THE LIGHTS ON THE DASH BUT WHEN YOU PUT IT IN PARK AND START IT UP AGAIN THE ENGINE STARTS BACK UP AND NO CHECK ENGINE LIGHTS APPEAR. CAN YOU PLEASE LOOK INTO THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241187August 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ALMOST A MONTH AFTER MY OIL CHANGE MY ENGINE STARTED MAKING NOISE AND CUTTING OFF. WHEN I TOOK IT TO GET CHECKED, THEY SAID THAT MY OIL WAS GONE AND MY ENGINE IS FAILING. NOW MY CAR IS JUST SITTING AT THE DEALERSHIP, BECAUSE THE PRICE IS GONNA BE TO HIGH. IS THEIR A RECALL FOR MY 2011 G.M.C TERRAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240659July 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. AFTER AN INDEPENDENT MECHANIC PERFORMED AN OIL CHANGE, THE VEHICLE SPUTTERED AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FREEMAN BUICK GRAPEVINE (501 TX-114, GRAPEVINE, TX 76051, (817) 264-7746) WHERE IT WAS DIAGNOSED THAT A NEW CAMSHAFT ACTUATOR VALVE NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240427July 29, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TOTAL CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE HAD A VERY HIGH OIL CONSUMPTION AND NEEDED A NEW ENGINE. THE MECHANIC STATED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,715.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235261July 27, 2019
ENGINE, POWER TRAIN
MY CAR HAS CUT OFF ON ME APPROXIMATELY 12 TIMES IN THE LAST WEEK. ALMOST CAUSE A WRECK ONE TIME BECAUSE IT HAPPENED WHILE I WAS PULLING OUT ONTO THE HIGHWAY. LUCKILY I WAS ABLE TO COAST OUT OF TRAFFIC IN TIME. USUALLY HAPPENS WHEN WHEN I'M AT A LOW SPEED OR SITTING IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234744July 25, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TRANSMISSION FAILURE WITH NO WARNING, TORQUE CONVERTER REPLACEMENT $3,500 AROUND 120K MILES. CHECK ENGINE LIGHT UNABLE TO BE DIAGNOSED OR REPAIRED SUCCESFULLY SINCE 100K MILES. CODE P0420 WITH NO CATALYTIC CONVERTER ISSUES. EVERY O2 SENSOR REPLACED, CODE WILL NOT CLEAR. STALLS WITHOUT ANY WARNING, LOW RPM, ROUGH IDLES, ENGINE JUST SHUTS DOWN. NO DASH INDICATOR LIGHTS ILLUMINATE WHEN FAILURE OCCURS. RESTARTS. OIL MUST BE CHANGED EARLY AS IT SEEMS TO CONSUME TOO MUCH. UNDIAGNOSABLE. HAVE BEEN TOLD BY EVERY MECHANIC IT COULD BE COMPUTER RELATED, TIMING CHAIN RELATED, REGARDLESS THIS 4CYL GMC HAS TOO MANY COMPLAINTS FOR YHEAE ISSUES NOT TO HAVE A RECALL. IT IS INCREDIBLY DANGEROUS WHEN RANDOM ENGINE FAILURE OCCURS AND I HAVE HAD MORE CLOSE CALLS FEARING FOR MY LIFE IN THIS VEHICLE THAN I CAN RECALL AT THIS POINT. I HAVE SPENT ALMOST THE VALUE OF THIS VEHICLE IN MAJOR REPAIRS IN THE YEAR I HAVE OWNED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234882July 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY GMC TERRAIN 2011 IS HAVING TROUBLE ACCELERATING, AND I HEAR A NOISE FROM THE ENGINE. WHEN I AM AT A STOP LIGHT AND I TRY TO ACCELERATE, IT PULLS AND DOESN'T GO FORWARD. IT'S STALKING MY TERRAIN. I DID SOME RESEARCH, AND I FOUND THAT THIS VEHICLE HAS A RECALL #12313D- SPECIAL COVERAGE ADJUSTMENT- ENGINE BALANCE CHAIN AND FUEL PUMP. I LOOKED UP, AND IT SEEMS THIS VEHICLE HAS 0 UNCLAIMED RECALLS. SO, I'M CONCERN BECAUSE THIS VEHICLE IS STALLING AND NOT WORKING AS IT SHOULD BE. THE RECALL DOES SAY, 'IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234118July 23, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING, THE TRANSMISSION WAS SHIFTING INTO A LOWER GEAR AND THE VEHICLE COULD NOT EXCEED 2 MPH. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE CONTACT RESEARCHED AND LEARNED THAT THE FAILURE WAS DUE TO THE ENGINES OF THE 2011 GM MODELS. DENOOYER CHEVROLET (127 WOLF RD, ALBANY, NY 12205, (518) 458-7700) STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND ADMITTED THAT THERE WAS NO WAY THE CONTACT COULD HAVE KNOWN THE ENGINE WOULD SEIZE. THE MANUFACTURER AGREED WITH THE DEALER AND INFORMED THE CONTACT THAT THEY HAD TO HAVE THE VEHICLE TOWED TO THE DEALER AND PAY FOR LABOR COSTS. THE MANUFACTURER STATED THAT THEY MAY CONSIDER PAYING 10% OF THE TOTAL REPAIR COST. THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC AND HAD NOT BEEN REPAIRED. THE MANUFACTURER CALLED BACK AND STATED THAT THEY MIGHT HELP PAY OFF THE VEHICLE LOAN AS LONG AS THE CONTACT PURCHASED ANOTHER GM VEHICLE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229506July 5, 2019
VISIBILITY/WIPER
SUDDEN DOWNPOURS, WHEN I ACTIVATED THE WIPERS THERE WAS A MECHANICAL NOISE AND BOTH WIPERS STOPPED WORKING, WHILE IN MOTION ON FREEWAY. FORCED TO DRIVE WITH NEAR ZERO VISIBILITY UNTIL NEXT SAFE STOPPING POINT WITH MY KIDS IN THE CAR. STOPPED, CHECKED FUSE WHICH WAS OK, CHECKED WIPERS AND FOUND THE TRANSMISSION MUST HAVE FAILED AT THE MOTOR OR DRIVE AS BOTH WIPES WERE CONNECTED TO EACH OTHER BUT OTHERWISE FREE TO MOVE BY HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229586July 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I HAVE BEEN HAVING AN ISSUE WITH THE STABILITY TRACK/REDUCED ENGINE POWER COMING ON. I WILL BE DRIVING AND THEN THE REDUCED ENGINE POWER WITH AN EXCLAMATION MARK POPS UP, MY CAR SPEED DROPS AND THEN THE CAR CUTS OFF. THE CAR WOULD CRANK BACK UP AFTER SITTING FOR A WHILE. AFTER RESEARCHING THIS, I FOUND THAT SEVERAL OTHER GMC, CHEVY AND CADILLACS HAD THIS SAME ISSUE AND WERE GIVEN THE RUN AROUND BY GMC WHEN TRYING TO HAVE IT FIXED. THERE WAS A RECALL FOR THOSE VEHICLES BUT NOT THE TERRAIN. I HAVE HAD THE THROTTLE BODY CLEANED LIKE SUGGESTED AND THAT DID NOT SOLVE THE PROBLEM. THE PROBLEM OCCURS NO MATTER IF I AM ON THE HIGHWAY OR REGULAR STREETS. BEING A SINGLE PARENT OF 3 AND LEGAL GUARDIAN OF 1 GRANDCHILD, I DON'T HAVE MONEY TO KEEP TRYING TO REPAIR THIS ISSUE. I HAD MY TRANSMISSION LOOKED AT AND THAT WAS NOT THE ISSUE. HOW CAN I GET THEM TO CORRECT THE STABILITY TRACK/REDUCED ENGINE POWER ISSUE? I HAVE BEEN WITHOUT MY CAR FOR A WEEK NOW. THIS IS MAKING IT HARD TO GET BACK AND FORTH TO WORK. I AM ACTUALLY CALLING THE GMC HEADQUARTERS TO REPORT THIS ISSUE AND THEN THE BETTER BUSINESS BUREAU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222700June 26, 2019
VISIBILITY/WIPER
ON JUNE 20, 2019 APRX 3:20 PM I WAS TRAVELING THE NJ TURNPIKE IN A HEAVY DOWNPOUR THE WIPERS JUST STOPPED WORKING IN THE MIDDLE OF THE STORM. HEAVY HEAVY RAIN AND TRAFFIC ON THE TURNPIKE MADE FOR A VERY DANGEROUS SITUATION. I WAS FORCED TO FIND MY WAY TO THE SHOULDER OF THE ROAD AND ALMOST CAUSED AN ACCIDENT IN DOING SO BECAUSE I COULD NOT SEE PROPERLY. I HAD TO STAY PUT UNTIL THE RAIN STOPPED SO I COULD PROCEED HOME. GMC KNOWS ABOUT THE PROBLEM WITH THE WIPERS YET HAS NOT RECALLED MY VEHICLE. THE RECALLED THE 2013 MODELS YET MOST MODESL FROM 2010 AND UP HAVE THE SAME DEFECTIVE PART (BALL JOINTS IN THE WIPERS TRANSMISSION / MOTOR ARE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221752June 21, 2019
ENGINE
EXCESSIVE OIL CONSUMPTION. HAVE TO PUT 1 TO 2 QUARTS EVERY 300-500 MILES. EVEN AFTER JUST HAVING AN OIL CHANGE AND TUNE UP. CAR ALSO GETS JERKY WHEN DRIVING AND IT IS SWITCHING BETWEEN GEARS - I HAVE AN AUTOMATIC. CAN HAPPEN WHEN AT A STOP AND THEN GOING OR HAPPEN IN THE MIDDLE OF DRIVING WHILE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220984June 18, 2019
VISIBILITY/WIPER
DRIVING ON A BUSY HIGHWAY DURING A RAINSTORM AND THE WINDSHIELD WIPERS STOPPED IN THE UP POSITION. I HAD TO SLOW DOWN QUICKLY AND FIND MY WAY ONTO THE SHOULDER SINCE VISIBILITY WENT TO ZERO AND THERE WAS TRAFFIC ALL AROUND ME. YOU COULD STILL HEAR THE WIPER MOTOR TURNING BUT THE WIPERS WOULDN'T MOVE FROM THE UP POSITION. I HAD TO WAIT OVER AN HOUR AND A HALF FOR THE RAIN TO STOP BEFORE I WAS ABLE TO DRIVE HOME. DUE TO TRAFFIC ON THE HIGHWAY AND THE RAIN ON THE PAVEMENT, I WAS ONLY ABLE TO DRIVE AT A SPEED OF 25-30 MPH, SINCE TRAFFIC WAS LIFTING THE RAIN OFF OF THE PAVEMENT AND ONTO MY WINDSHIELD. THIS COULD HAVE BEEN A TERRIBLE SITUATION WHERE A SEVERE ACCIDENT ALMOST OCCURRED DUE TO THE WINDSHIELD WIPER MOTOR AND LINKAGE SYSTEM FAILED. I HAVE CALLED MY LOCAL DEALERSHIP AND FOUND THAT A RECALL HASN'T BEEN ISSUED FOR THIS PROBLEM BUT THAT THERE HAVE BEEN THOUSANDS OF REPORTS TO THIS FAULTY ISSUE. I HAVE ALSO FOUND THAT THERE IS A RECALL FOR THIS ISSUE IN CANADA BUT NOT IN THE UNITED STATES, WHICH IS CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221028June 18, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL PUMP PROBLEMS. MISFIRING AND SHUTTING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220875June 18, 2019
VISIBILITY/WIPER
DURING HEAVY RAIN STORM WIPERS STOPPED WORKING WHILE DRIVING ON HWY. WE WERE UNABLE TO SEE THE ROAD. DEALERSHIP IS SAYING THE WIPER MODULE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220173June 14, 2019
ENGINE
TAKATA RECALL WHEN AT A COMPLETE STOP AND STARTING TO GO THE SUV WILL STALL RIGHT WHERE IT IS AT. NO WARNING LIGHT. JUST DIES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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