GMC Terrain Complaints (2012)

364 consumer complaints on file.

#11578481March 20, 2024
POWER TRAIN
The contact owns a 2012 GMC Terrain. The contact stated that while driving at 65 MPH, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart, but failure persisted. The traction control warning light was illuminated. The vehicle was towed to an independent mechanic, who was able to diagnose the failure, but the contact was unable to recall the specifics. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578063March 18, 2024
ENGINE
hello i'm writing you today in concern of my 2012 chevy terrian i have had all the recalls done on this car and still have problems with the motor this car has a new timing chain in it and still uses oil the recall for the o2 sensors i have had fixed now the light is back on and now the complete system is bad from my understanding this is a well known problem with these cars when you spend that kind of money on a vehicle you wouldn't think there would be the same problem that was just fixed i'm writing you now my engine light is on again and it's the o2 sensor that i had just replaced under the recall i don't feel i should have to pay to have this known problem fixed now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571830February 14, 2024
ENGINE
After I purchased the vehicle in 2 months I was losing oil. I continued to add oil as needed even after oil changes. About 1 year after purchase while traveling the engine just blew. Causing me to swerve out of traffic until I could find a place to stop. The result a blown engine which cost 4000 to rebuild
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571851February 14, 2024
SUSPENSION, STEERING, FUEL/PROPULSION SYSTEM
Will like car facts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567406January 24, 2024
POWER TRAIN, EXTERIOR LIGHTING, UNKNOWN OR OTHER
My 4 cyl. AWD GMC Terrain has had excessive oil use which caused premature failure of the timing chain, loss of power/compression, blown engine, damage to exhaust manifold, cellinoids, and melted the catalytic converter. Its was a road safety, poor emissions due to failed catalytic converter. Headlights are too bright for oncoming traffic at night. Another road & safety hazard. Auto warranty is refusing to cover parts listed above caused by the timing chain and excessive oil consumption problems.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11565815January 16, 2024
POWER TRAIN
The contact owns a 2012 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast the vehicle to the shoulder of the roadway, and the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545190September 18, 2023
VISIBILITY/WIPER
I was driving while it was raining. The wipers stopped working. The driverside wiper jumped partially off the windshield. I had my mechanic inspect it. The fuses, relay, and wiper motor are operational. The bushing on the wiper transmission failed. I found the following recall. Special Coverage Adjustment N192266181 Wiper Transmission Arm Linkage Failure – USA Only Release Date: July 2022. However, my VIN does not have this as an applicable recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544181September 12, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2012 GMC Terrain. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the catalytic converter had failed and needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542403September 3, 2023
UNKNOWN OR OTHER
My lift gate has been failing since i bought it used from a local dealership. It's closed down on my mom's leg when she was situating luggage that she'd put in. It has tried closing on myself as well each time i opened it(4×) & when I tried to stop it by pushing up on it, it only forces itself down not up. This is very dangerous & had an old recall from GM motors due to the struts in the lift gate was faulty & made by stabilize whom had numerous lawsuits from other manufacturers due to injuries & deaths. The dealership refuses to fix it for free even though they knew the issue with it cause it was brought to their attention by their detail guy whom had it close on him as well. This a is major issue that needs addressed asap. And not at the expense of the owners but the manufacturers & dealerships that knowingly sell these autos that can be dangerous.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11538348August 14, 2023
VISIBILITY/WIPER
Wiper motor went out on me no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536664August 5, 2023
UNKNOWN OR OTHER
Drive side frame is rotted out which has allowed rear driver side control arm for the wheel to freely move. The passenger side is completely fine. Contacted gm and was told it has to be taken to a dealer to be diagnosed. It’s easy to see the issue I have pictures that can be provided. This car should not be rotted out frame was perfect 8 years ago with no rust and has been washed twice a week during winter to remove salt with undercarriage car wash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530431July 5, 2023
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
The contact owns a 2012 GMC Terrain. The contact stated while driving 65 MPH in rain weather, the front windshield wipers stopped functioning. There was no warning light illuminated. The contact attempted to deactivate and activate the windshield wipers however, the wiper blades failed to operate. The vehicle was taken to an independent mechanic and the contact was informed that the windshield wiper motor needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529580June 29, 2023
ENGINE
The contact owns a 2012 GMC Terrain. The contact stated while performing a routine check on the vehicle, the contact became aware that oil level was low, and the dip stick was dry. The contact added 2 quarts of oil however, the following day the oil level was still low. The vehicle was not diagnosed. The dealer was not contacted. The failure mileage was 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526991June 14, 2023
VISIBILITY/WIPER
Windshield wipers quit working. I can hear something, but blades don't move. I see the 2014-15 have a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524129May 27, 2023
ENGINE, UNKNOWN OR OTHER
The timing chain is failing on my 2012 GMC Terrain. It’s dangerous to drive and it started without warning (to me). It’s my understanding that this is a common problem with this year and model GMC vehicle as many owners are complaining about the same issue. Will GMC be notified so they can remedy this situation? Many thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517031April 14, 2023
ELECTRICAL SYSTEM
The display screen of GPS/Radio is blackout combined intermittent control button illuminating light went off( include emergency, A/C control), backup camera stopped working, turning signal lost click sound. Safety concern: 1. Emergency and A/C control buttons lost illuminating light(Causing night driving difficult.). 2. AC vent the temperature control lost visual status cause distraction of normal driving. 3. Lost Backup camera function which is supposed to be an assisted safety feature. 4. Lost turning signal click sound which leads to missing alert of turning signal malfunction. 5. Complete audio loss create unsafe for long trip driving. 6. GM doesn't provide genuine replacement part. This problem started from 2018 till now. I've contacted GM with no meaningful resolution. I visited the dealer and the only thing they could do is replace non guaranteed refurbished head unit with hefty price. I did some research online and found there are a lot of same problems happened to this vehicle and similar models of GM. After driving this vehicle for several years without incurring any accident, I realized that the losses of the some vital control functions and safety alert are actually very serious concerns and should be addressed and resolved by GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516603April 11, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
When I stop at the light my car shake and rocks, then the car goes into limp mode. Where the stabilitrack comes on and the engine goes into reduced mode. And I can't go over 30mps. When this happened on the freeway is the most dangerous and scary feeling ever. I've got So many new parts and put over 3,000 into the car and it still has this issue. I've been do several different mechanics and nobody can figure out what's wrong. Gm needs to look into this, it's so many forums going on for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511864March 14, 2023
VISIBILITY/WIPER
Ball joint for wiper assembly just "pops off" while in use causing wipers to stop working. I have taken vehicle apart, fixed the issue ( reconnecting the ball joint) and issue happens again. I understand the vehicle is from 2012, but uses same part 2010-2017, which is currently a recall on 2013-2015 models. First occurrence of this issue was July 02, 2019. I brought to GMC dealer, they said they were out of the part. Since then I've not had the issue until today March 14, 2023 where I almost hit another car, due to it popping off and stopped working while in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507754February 17, 2023
VISIBILITY/WIPER
I was driving in the dark at 5 am with my 2 year old son in the down pour rain and my wipers stopped working but the motor was still running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507021February 13, 2023
ENGINE
The contact owns a 2012 GMC Terrain. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she was adding a quart of oil every two weeks. The vehicle was taken to the Nissan dealer where the vehicle was purchased. The dealer informed the contact that the engine needed to be replaced. Additionally, the contact stated while at a complete stop, there was smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact lifted the hood and noticed oil residue. Additionally, the contact added oil since the oil level was low. The contact stated that vehicle stalled twice while driving to a nearby gas station. The vehicle was then towed to an independent mechanic where it was diagnosed that the rear master cylinder had failed. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the dealer. The contact stated that vehicle was not drivable. The contact stated that the vehicle was leaking oil while starting the vehicle. The local Chevrolet dealer, Barlow Chevrolet (6057 Route 130 South, Delran, NJ 08075), was contacted and advised the contact to tow the vehicle to their location. The vehicle was not repaired. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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