GMC Terrain Complaints (2014)

297 consumer complaints on file.

#10984207May 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
NOTHING WORKS ANYMORE. THE SOUND THAT CONTROLS ONSTAR, SEATBELT, BLINKER, TURNING SIGNAL, CHIME, AND OTHER NOTIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979727April 21, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936018December 17, 2016
ENGINE, FUEL/PROPULSION SYSTEM
FOR THE PAST TWO MONTHS THERE HAS BEEN A STEADY INCREASE IN CARBON MONOXIDE LEAK IN THE CABIN OF MY VEHICLE. INITIALLY I THOUGHT IT WAS SOMETHING THAT WILL GO AWAY BUT FOR SOME MONTHS NOW THE LEAK HAS BEEN GROWING. I HAVE TO DRIVE WITH MY WINDOWS DOWN JUST TO BE ABLE TO BREATHE IN MY VEHICLE. THIS VEHICLE HAVE NOT HAD AN ACCIDENT OR DAMAGE. I HAVE KEPT A CLEAN MAINTENANCE RECORD OF THIS VEHICLE. I AM A DISABLED VETERAN WITH TBI AND PTSD AND THE FUMES FROM THE CARBON MONOXIDE IN MY VEHICLE IS CAUSING MY MIGRAINES TO INTENSIFY. PLEASE HELP ME RESOLVE THIS ISSUE AS SOON AS POSSIBLE BEFORE I DIE BEHIND THE WHEEL ONE DAY DRIVING IN MY VEHICLE. AS SOON AS I TURN THE VEHICLE ON, THE CARBON MONOXIDE FILLS THE CABIN UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925701November 14, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
3 YEARS OLD NOW AND STILL GETTING AROUND 10MPG AND FROM THE FIRST DAY I GOT IT IN 2014 THE DRIVE SHAFT IS RUSTED AND WAS TOLD BY THE DEALER THAT NOTHING IS WRONG WITH THE CAR. I ALSO NOTICE THAT WHEN DRIVING AT NIGHT THAT THE HEAD LIGHTS ARE NOT MADE TO SEE STREET NAME SIGNS I HAVE TO USE THE HIGH BEAMS TO SEE IF I HAVE THE RIGHT STREET WHEN LOOKING FOR THE PLACE I HAVE TO GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924028November 3, 2016
STRUCTURE:BODY
PURCHASED A 2014 GMC TERRAIN CERTIFIED FROM A DEALER AND IT HAD VISIBLE RUST ON DRIVERS SIDE REAR PASSENGER DOOR HEM. IT WAS TAKEN TO ABRA AUTO BODY SHOP AND WORKED ON 3 TIMES WITH THE RUST COMING RIGHT BACK THROUGH ONLY AFTER 7 DAYS. IT WAS SEAMED AND SEALED FOR A FINAL TIME AND THE AUTO BODY SHOP EVEN ADMITTED IT WILL NOT STOP THE RUST AND RECOMMENDS A NEW DOOR SHELL. HOW CAN A CAR ONLY 2 YRS 10 MONTHS OLD HAVE THIS BAD OF RUST? OTHER 3 DOORS HAVE VERY LIGHT SPOTS AND FRONT END FENDER PANELS AS WELL. HUSBAND ALSO PURCHASED A 2013 TERRAIN AND IT HAS SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909600September 26, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE HEAD ON. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE POLICE AND FIRE DEPARTMENT WERE PRESENT. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,448.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10907067September 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN ANIMAL CHEWED THROUGH THE WIRING HARNESS, WHICH WAS MADE OF SOY. THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 10/26/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906975September 15, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHEN THE TAILGATE WAS AJAR, IT INDEPENDENTLY CLOSED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE STRUTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 12/21/16*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 12/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891536July 29, 2016
UNKNOWN OR OTHER
THIS VEHICLE DOES NOT HAVE VENTS TO CIRCULATE HEAT/AC IN THE BACK SEAT. MAIN ISSUE IS IN THE SUMMER. MY TODDLER SON IS USUALLY SWEATING AND IN DISTRESS BECAUSE HE IS SO HOT. DESPITE HAVING THE A/C ON LOWEST TEMP, AND BLOWING AT THE HIGHEST SPEED, IT STILL DOES NOT CIRCULATE VERY WELL THROUGHOUT THE VEHICLE. SO, I'M FREEZING WHILE MY SON IS BURNING UP. MAKES TRAVELING DIFFICULT WITH AN UPSET CHILD. COME ON, GM, SMARTEN UP. YOU'RE BETTER THAN THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871251May 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING UP A HILL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT HAD TO SLIGHTLY DEPRESS THE ACCELERATOR PEDAL AND THE BRAKE TO KEEP THE VEHICLE FROM ROLLING BACKWARDS. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED TO ROLL BACKWARDS. THE CONTACT STATED THAT THE CLUTCH WAS NOT DESIGNED TO HOLD. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,900. UPDATED 07/13/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870199May 22, 2016
POWER TRAIN
IN OCTOBER 2015, I WAS DRIVING ON THE INTERSTATE IN A RURAL AREA, AND ACCELERATED TO PASS ANOTHER VEHICLE. MY PASSING SPEED WAS APPROXIMATELY 80 MPH. I MERGED BACK INTO THE RIGHT LANE AFTER PASSING, AND LET MY FOOT OFF THE GAS. CRUISE CONTROL WAS NOT ENGAGED. THE CAR CONTINUED AT THE PASSING SPEED, AND STARTED TO INCREASE IN SPEED. I WAITED A FEW SECONDS TO SEE WHAT WOULD HAPPEN BEFORE TAKING EVASIVE ACTION; AS THERE WERE NO OTHER CARS ON THE HIGHWAY AT THIS POINT. FOR 4-5 SECONDS THIS CONTINUED. I TAPPED THE BRAKE AND NO CHANGE WAS DETECTED. I THEN TAPPED THE ACCELERATOR PEDAL; AND THE SPEED DISENGAGED. VEHICLE WAS TAKEN TO DEALER; DIAGNOSTIC WAS RUN AND THEY COULD NOT DETECT A PROBLEM. DEALER WAS OF THE OPINION THAT THIS EVENT HAD SOMETHING TO DO WITH THE DRIVE TRAIN, THEY DROVE THE CAR BUT WERE UNABLE TO DUPLICATE THE PROBLEM. THIS ALL SEEMED TO INDICATE THAT CRUISE CONTROL WAS ON; HOWEVER I AM SURE IT WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864279May 10, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
PERIODICALLY AUTO WILL SURGE FORWARD (WITHOUT THE BENEFIT OF GAS PEDAL BEING DEPRESSED.) I MANAGED TO STOP BEFORE THERE WAS A CRASH. DEALER STATES THAT NO PROBLEMS LIKE THIS HAVE BEEN REPORTED. I AM CERTAIN THIS IS A DANGEROUS SITUATION. THE DEALER HAS STATED THAT THERE IS NO PROBLEM WITH THIS CAR. I HAVE TO TRUST THAT THEY DID SOMETHING TO STOP THE SURGING (COMPUTER ADJUSTMENT??)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836471February 16, 2016
FUEL/PROPULSION SYSTEM
"TAKATA RECALL" WHEN REFUELING THE VEHICLE THE PUMP GAS NOZZLE WILL NOT STAY IN THE GAS FILLER HOLE. IT FALLS OUT EVERY TIME EITHER SPILLING GAS ON THE GROUND OR ON ME IF I STAND NEXT TO IT. I AM FORCED TO HOLD THE NOZZLE IN THE FILLER HOLE AT ALL TIMES TO AVOID THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822262January 26, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WIFE WAS DRIVING HER VEHICLE, ALL SERVICE ENGINE LIGHTS DISPLAYED, CAR DE-ACCELERATED AND WAS ABLE TO LIMP INTO A BUSINESS ON A 45 MPH ROAD. TOOK CAR TO DEALERSHIP, ALL SERVICE ENGINE LIGHTS WERE ON DISPLAY, SERVICE TECHNICIAN ACKNOWLEDGED THIS. CANNOT DUPLICATE PROBLEM, NO PROBLEM FOUND IN DIAGNOSTIC TESTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790449November 15, 2015
ENGINE
I WAS DRIVING MY TERRAIN YESTERDAY, AND WENT TO ADJUST MY HEATER VENT AND WHEN I BUMPED MY IGNITION KEY, IT WENT INTO THE ACCESSORY POSITION, SHUTTING OFF THE ENGINE AND POWER STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788193November 4, 2015
ENGINE
DROVE MY 2014 6 CYLINDER GMC TERRAIN WITH ENGINE OIL LEVEL FILLED FOR 4 CYLINDER BEFORE DISCOVERY OF THE DANGEROUS OIL LEVEL. GMC IN DETROIT WAS NOTIFIED IN CERTIFIED LETTER AND LOCAL DEALER WAS NOTIFIED. NEITHER RESPONDED IN WRITING AS I REQUESTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732175July 6, 2015
STEERING
TL* THE CONTACT OWNED A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS A STOP SIGN. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,248.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10723435June 4, 2015
ENGINE, POWER TRAIN
DRIVER HAD STOPPED AT STOP SIGN ON THE EXIT RAMP AND AS SHE BEGAN TO ACCELERATE TO CROSSOVER TO APPROPRIATE LANE THE CAR STALLED IN THE MIDDLE OF THE ROAD, REDUCED ENGINE LIGHT CAME ON, AND CHECK STABILITY LIGHT LIT. THIS WAS IN A VERY DANGEROUS LOCATION AS THE SIDE ROAD THE DRIVER WAS LOCATED WAS AT THE BOTTOM OF A HILL, SO ONCOMING TRAFFIC WOULD NOT HAVE BEEN ABLE TO STOP AND IT WOULD HAVE BEEN A T-BONE HIT FOR THE DRIVER AND HEAD ON FOR THE ONCOMING VEHICLE. THE CAR SLOWLY (VERY, VERY SLOWLY) MOVED FORWARD ENOUGH TO FINALLY GET ACROSS STREET AND TO A SAFE PLACE. ALTHOUGH NO ACCIDENTS OR INJURIES OCCURRED, IT WAS BY THE GRACE OF GOD THAT NO TRAFFIC WAS COMING OVER THE HILL. THIS HAD THE POTENTIAL AND HAS THE POTENTIAL OF BEING A DEADLY PROBLEM IF IT OCCURS AGAIN OR IF ANOTHER VEHICLE HAS THE SAME ISSUE. IMMEDIATELY HAD TOW TRUCK PICK UP CAR AND TAKE TO GMC DEALERSHIP. I AM AWAITING THE RESULTS FROM THE DEALERSHIP. MY WORK REQUIRES A LOT OF TRAVEL AND NOW I DO NOT FEEL SAFE IN THIS CAR WITH THIS ISSUE (WHICH AFTER RESEARCH TODAY SEEMS TO HAPPEN A LOT IN GMC VEHICLES. ) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722457May 30, 2015
FUEL/PROPULSION SYSTEM
FROM THE FIRST DAY I GOT MY GMC ALL I GET IS 10 MPG AND IT FEELS LIKE THE DEALER IS GIVING ME THE RUN A ROUMD.(GETTING NO HELP).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701449March 24, 2015
ENGINE
TL*THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH AND APPROACHING A STOP LIGHT, THE VEHICLE REVVED UP TO 10,000 RPM'S AS THE ENGINE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL AND EXTERIOR LIGHTS FAILED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 5/19/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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