GMC Sierra Complaints

15,732 consumer complaints on file.

#11663659May 29, 2025
ENGINE
GMC has failed to offer a solution to this major engine defect. In talking to two dealerships they are unable to perform any tests at this time that would in fact identify the engine as defective. We hear a knocking lifter but GMC has not acted in a timely manner I called the GMC line (Reggie) and was told there is no remedy and no known information as to when a remedy will be available. I even told one dealership that GMC had backed out of changing the oil viscosity because it had made problems worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663695May 29, 2025
ENGINE
Friday, May23,2025, 5:00 pm Driving on interstate at 65mph, entering work zone as 3 lanes merged into 2. The vehicle slowing down to allow traffic to merge. Dash display said push start button again, no engine rpms, Pushed start button, nothing happened. The vehicle came to a complete stop. pushed button several times, attempted to shift vehicle into park and or neutral, Did not no what gear I was in. Dash display said not conducive to shifting at this time. After several attempts to restart truck, it did start. Put it in drive, accelerated past 65mph. vehicle died immediately. able to change lanes while coasting and got off highway. Never restarted, transmission locked and parking brake locked. Tow operator called, dragged onto flatbed, no wheels turning. Towed to Dealer. Potential for accident was very high, the vehicle had 4 passengers including a child. No warning what was about to happen an no clue what to do. Pre Memorial Day traffic including work traffic in construction zone. Is still under original manufacturer's warranty with a little over 11,000 miles . Dealer confirmed the Tuesday. May 27, 2025 the engine failure and contacted GM regarding the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663717May 29, 2025
ENGINE
Manufacturer Recall Number N252494003 NHTSA Recall Number25V274 Recall Status Recall Incomplete, remedy not yet available Summary General Motors has decided that a defect which relates to motor vehicle safety of 2024 model year GMC Sierra 1500, equipped with the 6.2L V8 gas engine (RPO L87). The connecting rod and/or crankshaft engine components in these vehicles have manufacturing defects that can lead to engine damage and engine failure. Safety Risk When the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. GM HAS YET TO CORRECT THIS SAFETY ISSUE WITH MY GMC SIERRA. THEY HAVE FAILED TO CORRECT IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663728May 29, 2025
POWER TRAIN, ENGINE
The truck ever since of bought it has been nothing but issues. Starting with the fuel pump issues then electrical issues and most recently the coolant flow control valve. This is my work truck and now I’m out of a truck with no loaner and the dealership has no eta.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663303May 28, 2025
POWER TRAIN
Two times with my truck, the transmission has locked up solid while towing a heavy load almost causing my load to shift and wreck my truck in traffic. It happened at 60k miles and again at 68k miles. The truck shutters and then locks up solid on the transmission, then after a second of sliding, it releases and goes into limp mode. This is a serious issue when it is uncontrollable. It felt like my trailer had broken loose and slammed into the cab when it happened. I'm sure it wasn't good on the truck in general. A code scanner read P0747 code and it appears that GMCs recall does not cover my truck in another recall for the same issue with 20-22 model trucks. It is happening all the way up to the 25 year models from what I read.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663315May 28, 2025
POWER TRAIN, ELECTRICAL SYSTEM
• What component or system failed or malfunctioned, and is it available for inspection upon request? The issue appears to be with the gear shifter assembly and/or park position sensor within the power train system. The vehicle fails to detect that it is in “Park,” even when the gear lever is physically in the Park position. Yes, the vehicle and component are available for inspection upon request. ⸻ • How was your safety or the safety of others put at risk? This malfunction prevents the vehicle from shutting off properly and displays a “Shift to Park” message even when parked. This creates a risk of the vehicle rolling away if the parking brake is not engaged and prevents secure shutdown, potentially draining the battery or creating confusion in an emergency. It compromises both driver and public safety. ⸻ • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was reproduced and acknowledged by a certified GMC dealership service department. They noted it is a known issue affecting other GM vehicles but stated there is no open recall or warranty extension currently available for my specific model. ⸻ • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has only been inspected by a GMC-certified dealership. No inspection has been conducted by the manufacturer, police, or insurance representatives at this time. ⸻ • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, a “Shift to Park” message appears on the dash even when the shifter is correctly placed in the Park position. This message began appearing intermittently and has now become a consistent issue over the past few weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663349May 28, 2025
ENGINE
Lifter when bad during engine start up. (known issue)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663364May 28, 2025
POWER TRAIN
While driving on the highway at 75mph, the engine stopped responding to the cruise control speed it was set to. The vehicle started to slowly lose speed and the shifting was not normal causing the engine to rev from below 2000 RPMs to about 3500 RPMs, at this point the engine stopped producing power, the transmission was shifted to Neutral by itself, and the check engine light illuminated. While I was able to move to the shoulder and put my hazard lights on, this could've caused an accident in a more congested area. No one was harmed or any accidents occurred. The truck would no longer start, at this point GMC ONStar was called and they provided a tow truck to the nearest GMC dealership. While waiting for the tow truck, I decided to read the codes for the check engine light, P0016 and P0011 codes were populated. The codes were provided to the dealership. The dealership has since then confirmed the engine is seized and a new one will need to be installed. Model of the engine is the GM 6.2L, which currently has an open recall against it for the crankshaft manufacturing defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663404May 28, 2025
STRUCTURE
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving 70 MPH, the top grille cover detached from the vehicle. The contact immediately proceeded to pull over and used a zip tie to the secure the grille cover. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663465May 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 60 MPH, the vehicle started to lose automotive power and independently decelerated. Additionally, there was a knocking sound coming from the engine. After stopping the vehicle, the vehicle stalled, and failed to restart. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 96,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663517May 28, 2025
VISIBILITY/WIPER
I was going home after work on labor day, when l heard a noise on my roof. I opened the sunscreen window and l heard what sounded like a gunshot and the sunroof exploded raining down glass on my face.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11663566May 28, 2025
ENGINE
I’m filing a complaint regarding GM Recall N232404000/N232404002, which affects the L87 6.2L V8 engine in my 2021 GMC Sierra 1500 AT4. This recall is tied to a serious defect that can cause sudden loss of propulsion due to internal engine failure. My vehicle has shown symptoms since purchase — including engine ticking, unusual noises, and low oil levels — all documented by dealership service records. GM originally instructed dealers to replace engines based on build date, which made sense given the nature of the defect. But now they’ve changed the remedy midstream. Instead of replacing potentially defective engines, they perform a PicoScope test, and if it “passes,” the only action taken is replacing the oil with a different grade. This does nothing to resolve the underlying issue. How does a manufacturer go from replacing engines due to internal failure risks to simply changing the oil and calling the problem solved? This undermines the purpose of a safety recall and places future liability on the consumer. A known internal mechanical defect cannot be fixed with an oil change, yet GM is closing out cases this way. Now I’m stuck with a vehicle I can’t fully trust — one that may still fail unexpectedly — and possibly face diminished resale or trade-in value due to an engine that other buyers will view as unreliable or patched over. GM is leaving owners with the long-term risk while clearing their books of liability. I urge the NHTSA to investigate whether this revised approach truly meets federal recall standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663121May 27, 2025
POWER TRAIN
New truck with only 5K miles had the check engine light come on. Sluggish/low acceleration and unable to put into reverse. Towing required to service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663150May 27, 2025
POWER TRAIN
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving 35-50 MPH, the message "Service Engine Soon" was displayed. Additionally, the power train warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the gear shift control module had failed and needed to be replaced; however, the part was not available. The vehicle was then towed to Parkway Chevrolet (25500 TX-249, Tomball, TX 77375; where the gear shift control module was replaced. Additionally, the contact stated while driving 35-40 MPH, the vehicle was sputtering. The contact was unaware of a warning light being illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the TCM needed to be updated, and an unknown part needed to be installed for transmission cleaning. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663180May 27, 2025
STRUCTURE
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving 40 MPH, the grill detached. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V060000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, parts were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage was 39,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663186May 27, 2025
ENGINE, UNKNOWN OR OTHER
6.2 liter engine fail- replaced at new cost, 20,000 miles later another 6.2 engine failed. unable to get new engine due to GMC finally recalling the engine. My VIN is not included in the recall. I now have no vehicle to drive but still have a loan to pay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663208May 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 GMC Sierra 1500. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer, where oil consumption tests were performed, and the dealer informed the contact that the vehicle's oil consumption met the manufacturer's standards; however, the contact stated that there was no oil on the dipstick while the vehicle was receiving an oil change on the due date. The contact added 2 quarts of oil after driving 4,000 miles. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 45,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663217May 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663238May 27, 2025
BACK OVER PREVENTION
The contact owns a 2025 GMC Sierra 1500. The contact stated that while shifted into reverse(R) at night, the rear-view camera image was very dark, creating a hazard while reversing. The contact stated that during daylight, the image was perfect; however, at night the reverse lights failed to provide adequate illumination, causing objects on the display screen to be very dark. The contact had taken the vehicle to a local dealer to be diagnosed and was informed that there was no failure of the back over prevention system, rear camera, reverse lights, or display screen. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 2,682.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663052May 27, 2025
STRUCTURE
The contact owns a 2022 GMC Sierra 1500. The contact stated that while inspecting the vehicle, the contact became aware that the subframe had started to rust. The local dealer was contacted; however, the vehicle was not repaired due to the failure being declared a cosmetic issue. The contact related to the failure of Technical Service Bulletin: 19-NA-225; however, the vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 7,565.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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