GMC Sierra Service Bulletins

10,018 manufacturer communications on file.

• January 1, 2014•Document ID: 10191029

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT

  Mfr Comm. #:

  PI1159A

  Date Added:

  April 29, 2021

  Manufacturer:

  GMC

  Summary

  No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear View Camera Issues: • When shifting from Drive to Reverse is less than 3 seconds, the display will not transition to the rear view camera screen. • When shifting from Drive to Reverse is more than 3 seconds, the display may be blank and will not show the rear view camera message “Check Surrounding for Safety.”

  Associated Products (9)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10191029-0001.pdf↗
• January 1, 2014•Document ID: 10191016

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PI1159

  Date Added:

  April 29, 2021

  Manufacturer:

  BUICK

  Summary

  No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear view camera issues.

  Associated Products (9)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10191016-0001.pdf↗
• January 1, 2014•Document ID: 10191013

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PI1154

  Date Added:

  April 28, 2021

  Manufacturer:

  GMC

  Summary

  Delayed 1-2 Upshift While Driving at or Below 15 Percent Throttle Condition/Concern Some customers may comment that during the first few launches after a key cycle, they experience a delayed 1-2 upshift. If the vehicle has no diagnostic codes, the delay in the 1-2 shift may be driver induced. If the vehicle has diagnostic codes, address these diagnostic codes prior to using this bulletin. On a level surface if the vehicle is launched from a stop at light throttle (less than 15%), then the throttle is closed before reaching 16 km/h (10 mph), then the throttle is opened and held to less than 15%, there could be a 1-2 upshift delay. This delay will last until the vehicle exceeds 24 km/h (15 mph) or the driver drops back to closed throttle.

  Associated Products (2)

  2013 Chevrolet Silverado2013 GMC Sierra
  Associated Documents

  • DownloadMC-10191013-0001.pdf↗
• January 1, 2014•Document ID: 10190984

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PI1150

  Date Added:

  April 28, 2021

  Manufacturer:

  GMC

  Summary

  Clicking/Rattle Type Noise from Rear of Engine Some customers may comment on a clicking/rattle type noise coming from the engine compartment. This may be caused by the starter shield contacting the transmission case and causing a rattle

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10190984-0001.pdf↗
• January 1, 2014•Document ID: 10190935

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  PI0369D

  Date Added:

  April 26, 2021

  Manufacturer:

  GMC

  Summary

  Frame Labels Visible from Outside of Vehicle Some customers may comment on disliking the appearance of the white labels that are visible on the frame The frame labels are only required during the manufacturing process and can be removed during pre-delivery inspection (PDI). There are two labels on the frame: the left front label (1) visible underneath the driver's door and the right front label (2) visible through the wheelhouse. Use care when removing the labels to prevent damage to the wax coating on the frame. Use a plastic trim tool to lift up on the edge and then pull the label off. The time required to perform this action is included in the PDI base time.

  Associated Products (10)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Silverado2012 GMC Sierra2011 Chevrolet Silverado2011 GMC Sierra
  Associated Documents

  • DownloadMC-10190935-0001.pdf↗
• January 1, 2014•Document ID: 10190934

  Service Bulletin/Repair Instructions
  STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PI0281D

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

  Associated Products (857)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 837 more
  Associated Documents

  • DownloadMC-10190934-0001.pdf↗
• January 1, 2014•Document ID: 10190933

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

  Mfr Comm. #:

  PI0281D

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

  Associated Products (857)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 837 more
  Associated Documents

  • DownloadMC-10190933-0001.pdf↗
• January 1, 2014•Document ID: 10073919

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIE0273

  Date Added:

  June 22, 2016

  Manufacturer:

  CHEVROLET

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (4)

  2013 Chevrolet Express2013 Chevrolet Silverado2013 GMC Savana2013 GMC Sierra
  Associated Documents

  • DownloadMC-10073919-0001.pdf↗
• January 1, 2014•Document ID: 10067323

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  14008A

  Date Added:

  May 23, 2016

  Manufacturer:

  CHEVROLET

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10067323-0001.pdf↗
• January 1, 2014•Document ID: 10067322

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  14008

  Date Added:

  May 23, 2016

  Manufacturer:

  GMC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10067322-0001.pdf↗
• January 1, 2014•Document ID: 10067320

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  13442A

  Date Added:

  May 23, 2016

  Manufacturer:

  GMC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10067320-0001.pdf↗
• January 1, 2014•Document ID: 10253173

  Service Bulletin/Repair Instructions
  POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  Mfr Comm. #:

  PIP4885G

  Date Added:

  April 15, 2024

  Manufacturer:

  CHEVROLET

  Summary

  NQG 4WD Models With Noise Vibration On Dry Pavement.

  Associated Products (14)

  2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Silverado2012 GMC Sierra2011 Chevrolet Silverado2011 GMC Sierra2010 Chevrolet Silverado2010 GMC Sierra2009 Chevrolet Silverado2009 GMC Sierra2008 Chevrolet Silverado2008 GMC Sierra2007 Chevrolet Silverado2007 GMC Sierra
  Associated Documents

  • DownloadMC-10253173-0001.pdf↗
• January 1, 2014•Document ID: 10054993

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Mfr Comm. #:

  RB-13370-A

  Date Added:

  March 20, 2014

  Manufacturer:

  GMC

  Summary

  GMC/CHEVROLET: DUE TO HAVING INCORRECT FUEL PUMP PRESSURE REGULATOR, AT TIME OF PRODUCTION, THE MALFUNCTION INDICATOR LAMP WILL ILLUMINATE, WILL HAVE HARD START CONDITION, THE ENGINE WILL STUMBLE AND/OR STALL OUT. MODEL 2014 SILVERADO 1500, SIERRA 1500. *PE

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10054993-0001.pdf↗
• December 23, 2013•Document ID: 10112328

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5839B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (32)

  2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Corvette+ 12 more
  Associated Documents

  • DownloadMC-10112328-0001.pdf↗
• December 20, 2013•Document ID: 10133113

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  PI1126

  Date Added:

  April 16, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns

  Associated Products (15)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Impala2012 Chevrolet Impala
  Associated Documents

  • DownloadMC-10133113-0001.pdf↗
• December 17, 2013•Document ID: 10112325

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

  Mfr Comm. #:

  PIT5240A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about systems operate during a remote vehicle start event. Dual Zone Auto Regular Production Option Code (CJ2) Heater-Vent-Air Conditioning settings the Heater-Vent-Air Conditioning settings will remain set to the previous Heater-Vent-Air Conditioning settings when the ignition was turned off. Single Zone Manual Regular Production Option Code (C67) HVAC settings the Heater-Vent-Air Conditioning settings will remain set to the previous Heater-Vent-Air Conditioning settings when the ignition was turned off. The Rear window defogger during a remote start event, the rear window defogger will turn on if the outside temperature is 44 degrees Fahrenheit (7 degrees Celsius) or below. The heated seats will not turn on if a Remote Vehicle Start event is performed within 2 hours of shutting the engine off. The cooled seats will turn to the high setting when the ambient temperature is above 80 degrees Fahrenheit (27 degrees Celsius). Heated steering wheel will not turn on during Remote Vehicle Start event.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10112325-0001.pdf↗
• December 17, 2013•Document ID: 10060095

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SB-13442-A

  Date Added:

  March 16, 2016

  Manufacturer:

  CHEVROLET

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10060095-0001.pdf↗
• December 16, 2013•Document ID: 10133103

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: SENSING SYSTEM: RADAR

  Mfr Comm. #:

  10-00-89-006C

  Date Added:

  April 16, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides directions on submitting different PIRs

  Associated Products (586)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Malibu2014 Chevrolet Orlando+ 566 more
  Associated Documents

  • DownloadMC-10133103-0001.pdf↗
• December 16, 2013•Document ID: 10112320

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:TAILGATE

  Mfr Comm. #:

  PIT5244

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that a pop noise when the tailgate is opened. Technician will need to re-torque the tailgate dampener mounting nut.

  Associated Products (2)

  2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10112320-0001.pdf↗
• December 13, 2013•Document ID: 10133098

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  13-00-89-004E

  Date Added:

  April 16, 2018

  Manufacturer:

  GMC

  Summary

  This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.

  Associated Products (459)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu2014 Chevrolet Orlando+ 439 more
  Associated Documents

  • DownloadMC-10133098-0001.pdf↗