GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10620774August 7, 2014
TIRES, TIRES:SIDEWALL
TIRE FAILURE/BLOWOUT.. TIRE UNDER 3 YEARS OLD. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10618999August 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616306July 25, 2014
ELECTRICAL SYSTEM
HEADLIGHTS STAY ON, OR FLASH RANDOMLY, MAKING BATTERY DRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611256July 17, 2014
AIR BAGS, STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A TIRE WAS ON THE ROAD AND THE CONTACT SWERVED TO THE LEFT TO AVOID THE OBJECT HOWEVER, THE POWER STEERING ASSIST FAILED AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND FLIPPED APPROXIMATELY TEN TIMES AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THERE WERE INJURIES REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/05/14*LJ THE CONSUMER STATED THE IGNITION SWITCH MAY BE THE CAUSE OF THE FAILURE. UPDATED 12/16/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10610389July 14, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE LOW PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599115June 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT AFTER SHUTTING DOWN THE ENGINE, A FIRE STARTED NEAR THE FUSE BOX. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10597490June 10, 2014
ENGINE, ELECTRICAL SYSTEM
WE WERE DRIVING ON INTERSTATE 5 AT 60 MPH WHEN THE ENGINE JUST QUIT. WE WERE ABLE TO COAST TO THE SIDE OF THE FREEWAY. HAD TO HAVE THE ENVOY TOWED TO OUR MECHANIC. THEY COULD NOT FIND ANYTHING WRONG WITH IT. WE NOW BELIEVE IT WAS AN IGNITION PROBLEM LIKE WITH THE OTHER GMC VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597491June 10, 2014
ENGINE, ELECTRICAL SYSTEM
WE WERE AGAIN DRIVING ON INTERSTATE 5 AT 60 MPH WHEN THE ENGINE JUST STOPPED. WE WERE ONCE AGAIN ABLE TO COAST TO THE SIDE OF THE ROAD. THIS IS THE 2ND TIME OUR ENVOY JUST STOPPED RUNNING AT 60 MPH. AGAIN, THE MECHANICS COULD NOT FIGURE OUT WHY THIS HAPPENED. I HAPPENED ONE MORE TIME, BUT I DO NOT HAVE THE DATE. SO THAT MAKES THREE TIMES OUR 2002 GMC ENVOY SUDDENLY QUIT RUNNING WHILE AT A HIGH SPEED ON THE FREEWAY. WE ARE CONCERNED THIS IS AN IGNITION PROBLEM LIKE WITH THE OTHER GM VEHICLES THIS HAS HAPPENED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596621June 6, 2014
AIR BAGS
DEFECTIVE AIR BAG MODULE # P/N 15080860 SERV/NO 122162269 AJ7: FOR SEVERAL YEARS A AIRBAG WARNING LIGHT DISPLAYED ON MY GMC ENVOY. I TOOK IT TO SEVERAL DIFFERENT REPAIR PLACES AND ALL FELT IT WAS PROBABLY A DEFECTIVE MODULE WHICH SHOULD BE A RECALL ISSUE. ONSTAR SAID DEALER NEEDED TO DO MORE DIAGNOSTICS. DEALER DID NOT PERFORM WHEN FIRST TAKEN IN FOR SUCH. WITH RECENT NEWS OF DEATHS DUE TO IGNITION AND AIRBAG FAILURES I BECAME SUSPICIOUS. FINALLY, RETURNED TO DEALERS AND INSISTED A COMPREHENSIVE DIAGNOSTIC ON AIRBAG MODULE BE DONE...COUPLE OF DAYS SERVICING. MODULE FINALLY CONFIRMED DEFECTIVE. THEY REPLACED WITH #12233969 (MODULE 16712-CT). COST TOTAL FOR DEFECTIVE PART AND SERVICING WAS $746.28. FIRMLY BELIEVE THIS SHOULD HAVE BEEN A SAFETY RECALL ISSUE ALL ALONG, BUT DEALER SAID GM DID NOT DECLARE AS SUCH. OTHER SERVICE REPAIR TECHNICIANS DISAGREED. FORTUNATELY NO ACCIDENT WAS INVOLVED IN THE SEVERAL YEARS THIS WAS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585999May 1, 2014
ELECTRICAL SYSTEM, STEERING, ENGINE
OVER THE YEARS I OWNED THIS VEHICLE, I HAD IT SERVICED NUMEROUS TIMES FOR ENGINE FAILURE. THE LAST AND FINAL TIME, THE DEALERSHIP (EWING AUTOMOTIVE) COULD NOT FIND ANYTHING WRONG. HOWEVER, WHILE TRAVELING ON THE HIGHWAY AT 60 MILES AN HOUR WITH A FULL TANK OF GAS, I LOST ALL POWER STEERING CONTROL AND THE CAR STOPPED DEAD. THIS WAS EXTREMELY DANGEROUS AND LED ME TO TAKE A MINIMAL AMOUNT IN A SALE, JUST TO GET RID OF THIS DANGEROUS CAR. IT IS VERY DISAPPOINTING TO LEARN THAT GM WAS FULLY AWARE OF THIS DEADLY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569166March 13, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
THERE IS A PROBLEM WITH THE IGNITION IN MY 2002 GMC ENVOY WHEN THE VEHICLE IS ON THE KEY COMES OUT OF THE IGNITION AND IT IS NOT SUPPOSE TO. I NOTICED THAT GM HAS THE PROBLEM ONLINE AND FOUND OUT THE HARD WAY THAT MY VEHICLE HAS THIS PROBLEM BUT GM HAS NOT PUT THE 2002 GMC ENVOY ON THAT RECALL LIST AT ALL AND I HAVE ALREADY TALKED TO THEM ABOUT IT AND THEY DENY IT I HAVE THE EVNOY THAT THE RECALS ARE ON. ALL I GET IS THE RUN AROUND BY GM ABOUT THE RECALLS AND THEY WANT ME TO PAY FOR THEIR MISTAKES. THE ENVOY HAS 4+ OTHER RECALL ITEMS AS WELL THE GM COMPANY DON'T WANT TO TAKE RESPONSEABILITY FOR WHAT THEY LET HAPPEN AND THEY NEED TO BE HELD LIABLE FOR WHAT IS GOING ON WITH THE VEHICLES THEY MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568033March 9, 2014
ELECTRICAL SYSTEM, SEATS
A DAY AFTER REPLACING THE BATTERY, WHILE DRIVING, THE DRIVER SEAT STARTED READJUSTING AND HEATING ON ITS OWN SO I TURNED ON AIR CONDITIONER TO COMPENSATE SINCE I HAD NO IDEA WHAT TO DO ABOUT THE SEAT WHILE DRIVING. WHEN I DID, REAR PASSENGERS SAID THE REAR VENTS STARTED BLOWING HEAT, AND A STRANGE CLICKING NOISE WAS HEARD IN THE RIGHT REAR PANEL, SO I SHUT OFF THE AIR, OPENED THE WINDOWS AND CLICKING AND HEAT SUBSIDED. HOWEVER, THE DRIVERS SEAT CONTINUED TO READJUST AND HEAT THROUGHOUT MY TRIP AND THE RIGHT REAR WINDOW HAD TO BE PUSHED UP MANUALLY ONCE STOPPED BECAUSE THE ELECTRIC OPENER FOR THAT WINDOW WAS NO LONGER WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563889February 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2002 GMC ENVOY .THE CONTACT STATED THAT HE ATTEMPTED TO SHIFT INTO DRIVE BUT THE GEAR SHIFTER WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SHIFTER SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548816October 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AS I WAS DRIVING DOWN INTERSTATE AT 70-75MPH , THE HEADLIGHTS, DASH LIGHTS, ALL THE LIGHTING JUST SHUT OFF! I HAD NO IDEA WHAT TO DO. I WAS ON ONE OF THE MOST DANGEROUS INTERSTATES, KNOWN FOR FATAL ACCIDENTS... AND I'M DRIVING IN THE DARK WITHOUT LIGHTS! I QUICKLY MOVED TO SIDE OF ROAD AND SHUT IT OFF IN CASE OF FAULTY WIRING/FIRE HAZARD. AFTER APPROX. A FIVE MINUTE PHONE CALL, I STARTED CAR, LIGHTS WORKED. STARTED DRIVING AGAIN, APPROX. 10 MINUTES DOWN ROAD, LIGHTS SHUT OFF AGAIN. I HOPE THIS PROBLEM IS RESOLVED SOON! THIS IS DANGEROUS AND CAN KILL PEOPLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546123September 30, 2013
FUEL SYSTEM, GASOLINE
IT LIKE IT NOT GETING ANY GAS WHEN I HIT THE GAS IN BOGGS DOWN LET OFF OTS FINE PCM IM GUESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544361September 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED AS THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. TWO WEEKS LATER THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE COOLING FAN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533381August 3, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS GO OUT WITH NO WARNING. THE HIGH BEAMS WILL WORK. THIS HAS BECOME A PROBLEM EVERYTIME THE VEHICLE IS DRIVEN AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520149June 17, 2013
POWER TRAIN, ELECTRICAL SYSTEM
STOP ENGINE/LOW OIL PRESSURE DISPLAY CONTINUALLY COMES ON AND WHILE DRIVING, THE VEHICLE HESITATES AND AT TIMES WILL STALL. AFTER REPLACING PCM, OIL SENDING UNIT, THROTTLE BODY ASSEMBLY, CLEANING THE PCV VALVE AND MAP SENSOR AND MULTIPLE OTHER PARTS, I WAS TOLD THAT THE DEALERSHIP DID NOT KNOW WHAT IT WAS AND STATED THAT THEY COULD REPLACE THE CAM SHAFT ACTUATOR (FOR A COST OF APPROX. $885), BUT THEY COULD NOT GUARANTEE THAT WOULD RESOLVE THE PROBLEM. I HAVE TAKEN MY VEHICLE BACK TO THE SAME DEALERSHIP FROM 02/14/2011 UNTIL 11/07/12 AND STILL UNABLE TO FIX THE PROBLEM. I'VE FILED A COMPLAINT WITH GMC MANUFACTURER, BUT STILL HAVE NOT BEEN ABLE TO RESOLVE MY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519766June 14, 2013
FUEL/PROPULSION SYSTEM
I STARTED SMELLING GAS SEVERAL WEEKS AGO. NOW I CAN SEE SOME GAS ON MY DRIVEWAY NEAR WHERE THE FUEL TANK IS LOCATED. I'M AFRAID OF A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510727May 6, 2013
FUEL/PROPULSION SYSTEM, SUSPENSION, ENGINE AND ENGINE COOLING
EVERYTHING STARTED APRIL LAST YEAR AND ITS ONE THING AFTER ANOTHER SINCE. FIRST MY ENGINE STARTED STALLING, WHILE DRIVING. ONE INCIDENT, I LOST HALF A TANK OF GAS WITHIN A 15 MINUTE RIDE, WHICH I HAVE A 17 GALLON TANK. THEN WHILE DRIVING ON AN EXPRESSWAY, IT SUDDENLY DROPPED FROM 70 TO 20 BEFORE I COULD GET OVER TWO LANES TO GET OUT OF THE WAY OF TRAFFIC. IVE CLEANED THE THROTTLE BODY, IVE CLEANED THE CAMSHAFT ACTUATOR, IVE REPLACED THE AIR FILTER, FUEL FILTER, AND THE OIL TWICE WITHIN A 8 MONTH PERIOD, AND YET IT STILL CONTINUES TO STALL. NOW I RECENTLY CHANGE THE WATER PUMP TO SEE IF THAT WOULD HELP, EVEN THOUGH MY CAR WAS NOT OVER HEATING, NOW ITS STALLING EVEN WORSE; I CANT EVEN MAKE IT THROUGH A DRIVE THROUGH WITHOUT HAVING TO START IT TWICE. SECOND AND EVEN SCARRIER ISSUE, I HIT POT HOLE ONE DAY AND BEFORE I COULD MAKE 15 MILES, I HEARD GRINDING. A CV JOINT HAD TO BE REPLACED, THEN TWO DAYS AFTER THAT THE OTHER CV JOINT BROKE OFF AND BROKE MY FRONT AXLE DISCONNECT ASSEMBLY. DID I HIT ANYBODY? NO THANK GOD I WAS IN THE RIGHT HAND LANE AND COULD GET OVER WITHOUT HITTING ANYONE OR CAUSING INJURY TO MYSELF. IVE REPLACED BOTH CV JOINTS AND THE ASSEMBLY NOW AND EVEN DID THE STRUTS WHILE I WAS AT IT, BUT HAVE ALSO BEEN TOLD I NEED CONTROL ARMS NOW. AND STILL MY CAR IS STALLING, GRINDING WHEN I TURN AND I CANT GET THE CHECK ENGINE LIGHT TO CLEAR LONG ENOUGH TO GET IT INSPECTED. MY DRIVERS SIDE WINDSHIELD WORKS WHEN IT WANTS TO AND NOW THE CAR IS STARTING TO VIBRATE UNBELIEVABLY. IVE KEPT MY OIL CHANGED, IVE KEPT MY FILTERS CHANGED, IVE NEVER TAKEN THIS THING OFF ROAD AND HAVE HAD IT OVER 7 YEARS AND JUST IN THE LAST YEAR I HAVE DUMPED MORE MONEY IN THIS CAR THAN I HAVE SINCE IVE OWNED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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